Smartphone - Savoy Associates · 2020-04-14 · Customize a program to fit your demographics •...

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Transcript of Smartphone - Savoy Associates · 2020-04-14 · Customize a program to fit your demographics •...

Page 1: Smartphone - Savoy Associates · 2020-04-14 · Customize a program to fit your demographics • Review the Employee Survey Results • Onsite services Health education speaker Health
Page 2: Smartphone - Savoy Associates · 2020-04-14 · Customize a program to fit your demographics • Review the Employee Survey Results • Onsite services Health education speaker Health

Smartphone AppWHY WELLNESS?  Preventable illnesses account for over 80% of healthcare claims and are attributed to 

lost productivity.

At least 900,000 deaths annually are related to tobacco use, poor diet, sedentary lifestyle misuse of alcohol and drugs and accidentslifestyle, misuse of alcohol and drugs, and accidents.

Nearly 50% of persons with high cholesterol, 40% of persons with adult onset diabetes, and 30% of persons with hypertension are undiagnosed. 

Taking care of your health will not only increase your productivity at work and in life, but also save you from rising health care costs!

Companies with the most effective wellness programs achieved 20% more revenue per employee.

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LOOKING FORWARD…Average Appointment Wait Times

Seattle – 14.2 days

Boston – 49.6 days

Philadelphia – 27 days

New York – 19.2 days

Portland – 14.4 days

Minneapolis – 19.8 days

Detroit – 12 days

Washington, D.C. – 22.6 days

Atlanta – 11.2 days

Dallas – 19.2 days

Denver – 15.4 days

Los Angeles – 24.2 days

San Diego – 20.2 days

Houston – 23.4 days

Miami – 15.4 days

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BENEFITS OF CORPORATE WELLNESS d d Increased Productivity

Decreased Sick Leave (Absenteeism)

Decreased Insurance Costs Decreased Insurance Costs

• Health Care Costs

• Worker’s Compensation CostsWorker s Compensation Costs

Improved Recruitment and Retention

Improved Morale

Happier and Healthier Employees 

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ARE YOU READY TO IMPLEMENT WELLNESS?

R li d th i t f h lthi l Realized the importance of healthier employees Committed to changing the culture and bring wellness into your 

organizationorganization Captured CEO/upper management support

• CEO letter to employees Dedicated time to create a wellness program Understand that you cannot please every employee with this 

llwellness program• Bring innovation to this wellness program to give employees the 

tools to make the necessary changes  y g

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THE BASICS1 Creating a Wellness Program1. Creating a Wellness Program

Building an internal wellness team• 8‐10 employees from multiple organizational levels8‐10 employees from multiple organizational levels• Wellness champions• Encourage and support the committee meetings

Assess the employees’ wants and needs Create a survey to engage the employees’ interests

• Onsite interests• Onsite interests Create a mission statement Create a wellness logo

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THE BASICS2. Changing The Little Things2.  Changing The Little Things

Substitute the donuts in your daily meetings with healthy alternatives• Fresh fruit• Multi–grain bagels

Vending machines• Help to create more options in the workplace• Work with your vendor to implement these healthier options

Provide healthier options in your cafeteria Create a smoke free environment

• Changing policies (example: employees must be 50 feet away from the building to smoke)

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DESIGNING A WELLNESS PROGRAM Is there a budget? g What can be included within this budget? Customize a program to fit your demographics

• Review the Employee Survey Results• Onsite services

Health education speaker Health fairs

P i i Preventative screenings Biometric screenings Onsite health coaching Fitness classes Fitness classes

• Create marketing materials Posters, flyers, handouts, etc.

• Start to build a yearly plan around the survey results and company goalsy y p y p y g

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SAVOY ASSOCIATES WELLNESS PROGRAM OVERVIEWSAVOY ASSOCIATES WELLNESS PROGRAM OVERVIEWWELLNESS PORTAL PLATFORM ENGAGEMENT

Customizable Private Labeled Fitness and Nutrition Planner Virtual Pedometer TrackingProgram Health Risk Assessments

Online Appointment System Employee Incentive Tracking InterfaceWellness Challenge Leader Boards Telephonic Health Coaching/Dashboard Texting Platform

Weekly Program Announcements and Reminders Coach’s Corner Biometrics Data UploadWellness Newsletters

Health Risk AssessmentsWeekly Recipes and Grocery Lists Company Message Board Personal Wellness Journal Incentive Management SystemWellness Toolbox/Videos

ONSITE ENGAGEMENT

Lunch and Learns (Speakers) Health Coaches Vaccination Clinics

Biometrics Screenings Smoking Cessation Classes Chair Massages

Wellness Toolbox/Videos Health Metrics TrackingMy Scale Smoking Cessation Resources Smartphone AppWellness Journal Educational Library

Preventative Screenings Fitness Classes

Health Fairs Health Clinic Design and Construction 

REPORTING

P d E P i i i Educational LibraryWellworks Rewards Platform Dedicated Account Support 24/7 Access 

Program and Event Participation Health Risk Assessment Aggregate Data Biometrics Aggregate Results Targeted and Evidence Based Disease     Management  

Web Portal Usage Incentive Eligibility Results Customized Reporting 

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CORNERSTONES OF WELLNESS PROGRAMCORNERSTONES OF WELLNESS PROGRAMSAVOY ASSOCIATES WELLNESS PROGRAM ENGAGEMENT AND RESULTS

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TYPES OF WELLNESS PROGRAMSAn employer plan sponsor or insurer is allowed to characterize its wellness programs as either providing rewards (or incentives) or imposing penalties (or surcharges). The employer's or insurer's choice of terminology should not be detrimental from a HIPAA wellness program legal perspective. That said, other laws (such as the ADA)may influence employer plan sponsors and insurers toward(such as the ADA) may influence employer plan sponsors and insurers toward utilizing positive descriptors and motivators (e.g., rewards/incentives), as opposed to negative descriptors and motivators (e.g., penalties/surcharges), in describing the terms of its wellness program.

The final regulation continues to divide wellness programs into two categories, and newly divides health‐contingent wellness programs into two subcategories:

1. Participatory wellness programs2. Health‐contingent wellness programs 

• Activity‐only wellness programs O b d ll• Outcome‐based wellness programs 

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PARTICIPATORY WELLNESS PROGRAMSParticipatory wellness programs are programs that either: (i) do not provide a reward or (ii) do not include any conditions for obtaining a reward that are based on an individual satisfying a standard that is related to a health factor. In addition,obtaining a reward that are based on an individual satisfying a standard that is related to a health factor. In addition, participatory wellness programs must be made available to all similarly situated individuals, regardless of health status.

Examples of participatory wellness programs include:

A program that reimburses all or part of the cost of membership to a fitness center A program that reimburses all or part of the cost of membership to a fitness center 

A diagnostic testing program that provides a reward for participation in the program without basing any part of the reward on outcomes (e.g. provides a reward for merely taking a series of biometric tests regardless of the results) 

A program that encourages preventive care through the waiver of the copayment or deductible requirement under a group p g g p g p y q g phealth plan for costs (e.g. for prenatal care or well‐baby visits) Please note: the PPACA's preventive services mandate requires non‐grandfathered plans to provide certain preventive health services without participant cost sharing.

A program that reimburses employees for the costs of participating, or provides a reward for participating, in a smoking‐cessation program without regard to whether the employee quits smoking 

A program that provides a reward to employees for attending a monthly, no‐cost health education seminar 

A program that provides a reward to employees who complete a health risk assessment regarding current health status,         without any further action (educational or otherwise) required by the employee with regard to the health issues identified aspart of the assessmentpart of the assessment

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MOST COMMON INCENTIVE STRATEGIESSAMPLE PARTICIPATORY IM PLATFORM (EARLY PROGRAM ENGAGEMENT – YEARS 1 & 2)

General Health Assessment Attend Onsite Health Fair

PROGRAMS AND EVENTS

Meet with a Health Coach Onsite Attend Onsite Lunch & Learn (Speaker) Gym Membership Track Workouts on Wellness Portal

Gift Cards

SAMPLE INCENTIVES

Cash Incentive Gym Reimbursement Movie Tickets Free Pedometer Additional PTO Free Promotional Items

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HEALTH‐CONTINGENT WELLNESS PROGRAMSIn contrast, health‐contingent wellness programs require an individual to satisfy a standard l d h l h f b i d i i di id l d k hrelated to a health factor to obtain a reward or require an individual to undertake more than a 

similarly situated individual based on a health factor in order to obtain the same reward. This standard may be performing or completing an activity relating to a health factor, or it may be attaining or maintaining a specific health outcome. Ostensibly, this represents discrimination 

l ti i t d b fi i i b d th i h lth t t hi h i llamong plan participants and beneficiaries based on their health status, which is generally prohibited under current HIPAA rules and the PPACA. However, if a group health plan or insurer complies with the five special (and revised) requirements for health‐contingent wellness programs, the final regulation continues to permit such rewards, similar to the 

i ibilit f h ll d d t HIPAA lpermissibility of such wellness program rewards under current HIPAA rules.

The final regulation subdivides the category of health‐contingent wellness programs into two new subcategories:

1. Activity‐only Wellness Programs2. Outcome‐based Wellness Programs

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ACTIVITY‐ONLY WELLNESS PROGRAMSUnder an activity‐only wellness program, an individual is merely required to perform or complete an activity related to a health factor in order to obtain a reward. Activity‐only wellness programs do not require an individual to attain or maintain a specific health outcome. Examples of activity‐only wellness programs include:include:

1. Walking programs 2. Diet programs 3 E i3. Exercise programs 

Please Note:Please Note:Some individuals may be unable to participate in an activity‐only wellness program due to a health factor. For example, an individual may be unable to participate in a walking program due to a recent surgery or pregnancy, or may have difficulty participating due to severe asthma. As described later, the final regulation, therefore, provide safeguards to ensure these individuals are given a reasonable opportunity (i.e., a reasonable alternative standard) to qualify for the reward.

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MOST COMMON INCENTIVE STRATEGIESMID LEVEL ACTIVITY‐BASED COMPREHENSIVE IM PLATFORM (PROGRAM ENGAGEMENT – YEARS 2+)

REQUIRED EVENTS KYN Assessment

PROGRAMS AND EVENTS

Gift Cards Deposit to an HSA, HRA or FSA Account

SAMPLE INCENTIVES

Annual Preventive Exam or Biometric ScreeningONSITE EVENTS/WELLNESS CHALLENGES Wellness Challenges Attend a Lunch & Learn (Speaker) Attend Onsite Health Fair

Gym Reimbursement Premium Incentive Premium Disincentive Additional PTO Deductible Buy DownAttend Onsite Health Fair

Participate in an Onsite Preventative Screening Speak with a Health Coach (onsite or via telephone)PHYSICAL ACTIVITY/HEALTHY DIET Gym Participation C l t 5K

Deductible Buy Down

Complete a 5K Obtain Flu Immunization Complete a Weight Loss program Complete a Smoking Cessation program Track exercises within Wellness Portal

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Alternatively, under an outcome‐based wellness program, an individual must attain or maintain a specific health outcome (such as not smoking or attaining certain results on biometric screenings) in order to obtain a reward. 

OUTCOME‐BASED WELLNESS PROGRAMS( g g g )

Generally, in order for outcome‐based wellness programs to comply with the final regulation, the program generally has two tiers:

Tier 1: A measurement, test, or screening as part of an initial standard 

Tier 2: A program that targets individuals who do not meet the initial (healthy) standard in Tier 1 with required follow‐up wellness activities, for example, for individuals who do not attain or maintain the specific healthy outcome in Tier 1, compliance with an educational program or another activity may be offered as an alternative to achieve the same reward as Tier 1 healthy individualsas an alternative to achieve the same reward as Tier 1 healthy individuals

Examples of outcome‐based wellness programs include a biometric screening that tests individuals for specified medical conditions or risk factors (such as high cholesterol, high blood pressure, abnormal BMI or high glucose level) and provides a reward to employees identified as within a normal or healthy range (or at low risk for 

t i di l diti ) hil i i l h id tifi d t id th l h lthcertain medical conditions), while requiring employees who are identified as outside the normal or healthy range (or at high risk) to take additional steps (such as meeting with a health coach, taking a health or fitness course, adhering to a health improvement action plan or complying with a health care provider's plan of care) to obtain the same reward.

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MOST COMMON INCENTIVE STRATEGIESCOMPREHENSIVE ACTIVITY/OUTCOME‐BASED IM PLATFORM (PROGRAM ENGAGEMENT – YEARS 3 PLUS)

Gift Cards Deposit to an HSA, HRA or FSA Account

REQUIRED EVENTS KYN Assessment

PROGRAMS AND EVENTS SAMPLE INCENTIVES

Premium Incentive Premium Disincentive Additional PTO Deductible Buy Down Smoking Premium Assessments

Health Coaching Program (IB/OB) Annual Preventive Exam or Biometric Screening

Improvement in wellness score/metrics required Complete Smoking Cessation Program (Smokers Only)

ONSITE EVENTS/WELLNESS CHALLENGES ll Ch ll Wellness Challenges Attend a Lunch & Learn (Speaker) Attend onsite Health Fair Participate in an onsite Preventative Screening Speak with a Health Coach (onsite or via telephone)PHYSICAL ACTIVITY/HEALTHY DIETPHYSICAL ACTIVITY/HEALTHY DIET Gym Participation Complete a 5K Obtain Flu Immunization Complete a Weight Loss program Complete a Smoking Cessation programp g p g Track exercises within Wellness Portal

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HEALTH‐CONTINGENT WELLNESS PROGRAMSFIVE (5) REQUIREMENTS FOR HEALTH‐CONTINGENT WELLNESS PROGRAMS

As under current HIPAA rules, health‐contingent wellness programs will be permitted in a group health plan only if they satisfy all five special requirements, as restated and revised in the final regulation. The five special requirements are:

1 F f i lif1. Frequency of opportunity to qualify 2. Size of reward 3. Reasonable design 4. Uniform availability and reasonable alternative standards 5. Notice of availability of reasonable alternative standardsy

These five requirements will generally be familiar from the current HIPAA health status nondiscrimination rules. However, some of the five requirements, in particular, the size of the reward and the uniform availability and reasonable alternative standard, have been modified in the final regulation in several important ways. The five requirements apply only to wellness programs that are health contingent programs (i e a wellnessThe five requirements apply only to wellness programs that are health‐contingent programs (i.e., a wellness program that both provides a reward and conditions the reward on satisfying a standard that is related to a health factor). Participatory wellness programs are not required to comply with any of the above‐referenced five requirements.

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HEALTH‐CONTINGENT WELLNESS PROGRAMSFIVE (5) REQUIREMENTS FOR HEALTH‐CONTINGENT WELLNESS PROGRAMS

1. Frequency of opportunity to qualify

The final regulation retains the current requirement, for both activity‐only and outcome‐based wellness programs, that individuals eligible for the health‐contingent wellness p g , g gprogram be given the opportunity to qualify for the reward at least once per year. The once‐per‐year requirement is a bright‐line standard for determining the minimum frequency that is consistent with a reasonable design for promoting good health or preventing disease, and is consistent with current HIPAA rules.

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HEALTH‐CONTINGENT WELLNESS PROGRAMSFIVE (5) REQUIREMENTS FOR HEALTH‐CONTINGENT WELLNESS PROGRAMS

The final regulation continues to limit the total amount of the reward for health‐contingent wellness programs (both activity‐only and outcome‐based) with respect to a group health plan, whether offered alone or coupled with the reward for other health‐contingent wellness programs under the group health plan. Specifically, the total reward offered to a participant or b fi i d ll h l h i ll i h h l h l d ifi d

2. Size of reward

beneficiary under all health‐contingent wellness programs with respect to a group health plan cannot exceed a specified percentage (referred to as an "applicable percentage," explained below).

Applicable percentageCurrent HIPAA rules set 20% as the maximum permissible reward for participation in a health‐contingent wellness program. Effective for plan years beginning on or after January 1 2014 PPACA increases the maximum reward to 30% PPACA alsoEffective for plan years beginning on or after January 1, 2014, PPACA increases the maximum reward to 30%. PPACA also authorizes the Departments to increase the maximum reward to as much as 50% if the Departments determine that such an increase is appropriate. In the final regulation, as in the proposed regulation, the Departments have determined that an increase of an additional 20 percentage points (to 50%) is warranted for health‐contingent wellness programs designed to prevent or reduce tobacco use.

Example:An employer sponsors a group health plan. The annual premium for employee‐only coverage is $6,000 (of which the employer pays $4,500 per year and the employee pays $1,500 per year). The plan offers employees a health‐contingent wellness program with several components, focused on exercise, blood sugar, weight, cholesterol and blood pressure. The reward for compliance is an annual premium rebate of $600.  Conclusion. In this example, the reward for the wellness program, $600, does not exceed the applicable percentage of 30% of the total annual cost of employee‐only coverage, $1,800 ($6,000 × 30% = $1,800). 

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HEALTH‐CONTINGENT WELLNESS PROGRAMSFIVE (5) REQUIREMENTS FOR HEALTH‐CONTINGENT WELLNESS PROGRAMS

The final regulation continues to require that health‐contingent wellness programs be reasonably designed to promote health or prevent disease, whether activity‐only or outcome‐based. This reasonable design requirement is designed to prevent abuse and, according to the Departments, is otherwise ‘‘intended to be an easy standard to satisfy." The final 

l ti t t th t ll i bl d i d if it h bl h f i i th h lth f

3. Reasonable design

regulation states that a wellness program is reasonably designed if it has a reasonable chance of improving the health of, orpreventing disease in, participating individuals, and is not overly burdensome, is not a subterfuge for discrimination based on a health factor and is not highly suspect in the method chosen to promote health or prevent disease.

4. Uniform availability and reasonable alternative standards:Wellness Plans must make the full reward available to all similarly situated individuals. A reward under an activity‐based wellness program is not available to all similarly situated individuals for a period unless the program allows a reasonable alternative standard (or waiver of the otherwise applicable standard) for obtaining the reward for any individual for whom, for that period, it is either: (i) unreasonably difficult due to a medical condition to satisfy the otherwise applicable standard or (ii) medically inadvisable to attempt to satisfy the otherwise applicable standard For example if it is unreasonably difficult

4. Uniform availability and reasonable alternative standards:

or (ii) medically inadvisable to attempt to satisfy the otherwise applicable standard. For example, if it is unreasonably difficult due to a medical condition to participate in a walking, diet or exercise program (or if it is medically inadvisable to attempt to participate in a walking, diet or exercise program), the plan or issuer must allow the individual to obtain the reward by providing such individual a reasonable alternative standard, or alternatively, simply waiving the requirement to participate in the wellness program to obtain the reward.

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HEALTH‐CONTINGENT WELLNESS PROGRAMSFIVE (5) REQUIREMENTS FOR HEALTH‐CONTINGENT WELLNESS PROGRAMS

The final regulation requires plans and issuers to disclose the availability of a reasonable alternative standard to qualify for the reward (and, if applicable, the possibility of a waiver of the otherwise applicable standard) in all plan materials describing the terms of a health‐contingent wellness program 

5. Notice of availability

pp ) p g g p g(for both activity‐only and outcome‐based wellness programs). The final regulation clarifies that a disclosure of the availability of a reasonable alternative standard includes contact information for obtaining the alternative and a statement that recommendations of an individual's personal physician will be accommodated. For outcome‐based wellness programs, this notice must also be included in any disclosure that an individual did not satisfy an initial outcome based standarddisclosure that an individual did not satisfy an initial outcome‐based standard.

Sample Disclosure"Your health plan is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all employees. If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means. Contact us at [insert contact information] and we will work with you (and if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status."

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POINTS TO WELLNESSPOINTS TO WELLNESSPROGRAM ENGAGEMENT

Points To Wellness allows an organization to creatively design a program of events for the year, while associating a certain amount of points to each event. 

The employee must reach a certain point goal to receive their incentive at the end of the benefit year.

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POINTS TO WELLNESS

Savoy Associates Wellness Program has designed a robust tracking system to monitor employee participation

POINTS TO WELLNESSPROGRAM ENGAGEMENT

Savoy Associates Wellness Program has designed a robust tracking system to monitor employee participation and rewards. This system is tied to the Wellworks Online Wellness Portal and gives employees the opportunity to see what they have participated in throughout the year and the incentives they have earned.

Health Assessments on PortalHealth Assessments on Portal Preventative Exams (Physical, Mammogram, OB/GYN, Dental, Flu Shots, etc) Tracking Health Metrics on Portal 8‐12 Week Challenges (Two per year) Attend Fitness Classes (Onsite, at home, or at gym) R P i i i Race Participation Yearly Walking Challenge Membership to Gym, Health Club or Athletic Facility Onsite Preventative Screenings (Biometrics, Blood Draws, etc.) Onsite (and recorded) Presentations( ) Onsite Health Coach Onsite Health Fair Onsite Smoking Cessation Programs Cube to 5k Wellness Check ins Wellness Check‐ins And More!

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BIOMETRIC SCREENING

A lt b d ll i b ilt f

BIOMETRIC SCREENINGRESULTS‐BASED

A results‐based wellness program is built from the employees’ health metrics to help improve the employees’ numbers through the Wellness Score. 

Blood Pressure Glucose Total Cholesterol High Density Lipoprotein (HDL) Low Density Lipoprotein (LDL) Triglycerides Body Composition/BMI Waist Circumference Nicotine  Etc.

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KNOW YOUR NUMBER® HEALTH ASSESSMENTKNOW YOUR NUMBER® HEALTH ASSESSMENTIDENTIFYING THE 20% AT NEAR‐TERM DISEASE ONSET RISK NOT SHOWING UP IN MEDICAL CLAIMS

Why is Know Your Number HRA better than traditional HRAs?1. Identifies the top five (5) conditions employees are susceptible2. Identifies their percentage chance of avoiding those conditions by getting into a wellness program3. Graphically communicates various chronic disease risksp y

a. CHDb. Diabetesc. Stroked. CHFe Lung Diseasee. Lung Diseasef. Breast Cancerg. Colon & Prostate Cancer

4. Provides a personalized reduction plan5. Provides age and gender matched risk comparisons6. Uses evidence‐based, disease‐risk modeling7. Addresses both wellness and disease management8. Great resource when establishing ROI to the CFO

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KNOW YOUR NUMBER® HEALTH ASSESSMENTKNOW YOUR NUMBER® HEALTH ASSESSMENTIDENTIFYING THE 20% AT NEAR‐TERM DISEASE ONSET RISK NOT SHOWING UP IN MEDICAL CLAIMS

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HEALTH IMPROVEMENT PROGRAMHEALTH IMPROVEMENT PROGRAMHealth Coaching Model:

Health Risk Assessment (Online, Telephonic or Paper based) Coaching Session 1 

Introduction to Wellness CoachIdentifying Health Concerns/Goal SettingIdentifying Health Concerns/Goal Setting

Email from Health CoachBetween 4 – 8 WeeksSends information to help with goals

Coaching Session 2 Coaching Session8‐12 Weeks after first SessionChecking on Progress of Employees

Coaching Session 3At 6 Months Focusing on achieving goals/Setting new goals

Unlimited Inbound Health Coaching Unlimited Online Health Coaching 

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COMMUNICATIONSCOMMUNICATIONSMonthly Wellness NewsletterMonthly Wellness Newsletter

Weekly Program Announcements/Reminders

Videos

Smartphone App

Flyers

Bro h res (Wellness G ides) Brochures (Wellness Guides)

Presentations

Posters

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PERSONAL WELLNESS PORTALPERSONAL WELLNESS PORTAL