Alerting and Notification SystemSmartMsg

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2645 Federal Signal Drive, University Park, IL 60484 708.534.4756 Fax: 708.534.4874 www.alertnotifi cation.com

Alerting and Notifi cation System

SmartMsg expands your communications footprint Total solutions in communications systems specifi cally designed to safeguard people and property

The alerting and notifi cation system that lets you connect with everyone. Any place. Any time. On any device.

SmartMsg is an advanced suite of applications specifi cally developed to promote secure, reliable, cost-effective communication solutions for:

• Citizen Alerting

• First Responder and Staff Notifi cations

• Interoperable Communications and Data Sharing

• Emergency and Day-to-Day Messaging

This software and web-based solution supports operational continuity through a user-friendly dashboard that integrates a full range of communication tools.

SmartMsg addresses virtually any critical communications requirement by taking advantage of an organization’s existing communication devices and infrastructure, and strengthening and supplementing emergency systems already in place. The end result: a comprehensive communications solution for municipal public safety, enterprise and industrial applications that promises a justifi able return on investment.

SmartMsg Applications

SmartMsg System offers:

• Calling capacity of 36,000 calls/minute or

2.1 million calls/hour.

• First responders and/or staff are capable

of receiving SmartMsg alerts/notifi cations

at any time, any where and on any device.

• Two-way interoperable communications

between radios and other devices (i.e.,

phones, PCs, etc.).

• Ideally suited for emergency

communications as well as day-to-day

messaging and continuity of operations.

• Incident scenario management allows

automatic management of incidents.

• Outdoor warning system integration.

• Compatible with 3rd party equipment to

either initiate alerts or activate a system.

• Offers fl exible deployment: premise based,

hosted or hybrid system architecture.

• Instant messaging and/or scheduled

notifi cations.

• Customer support services offered

24-hours/7 days a week.

SmartMsg System Diagram

The SmartMsg solution is designed with you in mind. It’s simple, select the applications and hosting options that meet your operational needs and we’ll provide the technical resource and ongoing support for your customized system.

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Applications

SmartMsg System Diagram

SmartMsg Alerting and Notification System

2645 Federal Signal Drive, University Park, IL 60484 708.534.4756 Fax: 708.534.4874 www.alertnotification.com

SmartMsg Suite of Applications

CenterPoint is the operations dashboard that provides robust command and control for the entire SmartMsg suite of applications. Modules snap into the dashboard to create a single interface for managing the full spectrum of solutions for municipal, enterprise and industrial safety and security applications.

SmartMsg Client is a desktop application for initiating SmartMsg alert notifications to individuals and groups on a wide variety of communication devices — from two-way radios, landlines and cell/smart phones to PCs, TDD/TTY devices and text pagers. IP-based users can also initiate voice, text, and video conferencing sessions with other users on any two-way device, share files, and collaborate via white-boarding. The SmartMsg Client provides a single point of entry for com-prehensive interoperable communications in support of emergency preparedness and response, command and control, incident response, as well as operational continuity across any jurisdiction, agency, or enterprise.

ExpressMsg is a quick-launch toolbar that enables users to send template-generated, real-time SmartMsg alerts and notifications with as little as one click.

WebMsg provides a web-based user registration and device management site that enables authorized users to initiate and receive a SmartMsg. In addition, many administrative functions can be accessed via WebMsg to allow administrators to access and manage system functionality and user rules from anywhere they have web access.

MobileMsg extends the SmartMsg solution to smartphones with a mobile-optimized web interface, allowing users to initiate SmartMsg from any location.

When employed with SmartMsg, GeoSpear is an ESRI-based GIS application that initiates alerts to defined geographic areas. Users can send SmartMsg alerts to areas on a map by simply drawing circles, rectangles or free-form polygons, or by selecting zip codes, counties, power grids, water supply lines, etc., from pre-defined map layers. GeoSpear also allows specific addresses on a map to be pinpointed in order to issue alerts to all recipients within a defined radius of that point.

The RadioLink software application controls the Radio Interoperability Unit (RIU) by allowing users to setup and configure all cables and radios linked with the RIU. RadioLink serves as a liaison between the SmartMsg system and the RIU, ef-fectively bridging radio and paging systems, and other push-to-talk devices, into the SmartMsg network.

Designed to enable communications with large numbers of users on a moment’s notice, DispatchMgr gives operators and administrators the ability to facilitate and organize multiple communication groups simultaneously. It can also establish audio options and audio playback for these groups which can consist of any combination of radios, phones, PCs or other devices.

The ScenarioMgr incident planning and execution module allows communication scenarios to be chained together based on events and their dependencies, with other tasks or procedures in a pre-determined, step-by-step decision tree format. ScenarioMgr is uniquely suited for network and emergency operation centers, healthcare facilities and IT help desks for both commercial enterprises and public agencies.

©2013 Federal Signal Corporation. ANS336/0213