Smarter Planet: Government - Public Safety

27
© 2010 IBM Corporation Let’s Build a Smarter Planet Government Industry Smarter Public Safety George Mattathil - 5/16/2011
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Stabilizing growing threats and maintaining order is one of the key imperative for government organizations. Smart governments will work to STRENGTHEN PUBLIC SAFETY by Enabling law enforcement organizations to achieve situational awareness, increase speed of command and combat superiority.

Transcript of Smarter Planet: Government - Public Safety

Page 1: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation

Letrsquos Build a Smarter Planet Government Industry ndash Smarter Public Safety

George Mattathil -

5162011

copy 2010 IBM Corporation 2

Executive Summary

In the public safety arena increasing crime rates terrorist threats fraud

infrastructure exposures cyber security risks and natural disasters are

forcing governments to think and act differently ndash Citizens expect their

government to protect them from these threats

Containing these growing threats and maintaining order are the key

imperatives in this challenging environment

Smart Governments will have to focus on three areas in public safety

ndash Smart Crime Fighting to prevent crimes proactively

ndash Smart Emergency Management to provide real-time information

and improve situational awareness

ndash Smart Criminal Intelligence to detect activities of terrorist and

criminal groups

IBMrsquos solutions built on our unique expertise in analytics help in timely

resolution of crime responding quickly to emergency situations ensuring

identity protection and minimizing threats

The Need

The

Imperative

The

Solutions

IBM

Expertise

copy 2010 IBM Corporation 3

The reality of living in a globally integrated world

Increasing interdependence of countries societies and governments ndash Importance of collaborating seamlessly on challenges

ndash Enabling quick communication across agencies

Role of protecting people and property has many new dimensions

Citizens are concerned about growing public safety issues - Natural

disasters terrorism increasing crimefraud physical threats identity protection security

privacy concerns

ndash Need for improving real-time insights to identify threats

ndash Creating actionable plans to respond to terrorist attacks disasters public health emergencies in

an effective way

The world is connected Economically Socially and Technically

copy 2010 IBM Corporation 4

The need for progress is clear

In Canada the tangible social

and economic cost of crime in

was $314 billion or $943 for

each man woman and child in

the country

$943 per person

In the US using Iowa State

Universitys methodology the 18000

plus homicides recorded in 2007

would cost roughly $300 billion

18000 Homicides

What a male teenager

heading towards a life of

crime will cost society

$3 Million

66 of people

According to the British Crime

Survey 66 of adults believe

crime has risen nationally in

the past few years

$34 Billion In New Zealand Government

spending on police corrections

and justice has roughly doubled

to $34 billion in the past 14 years

adjusted for inflation with little

overall effect on crime

$778 Billion The American Academy of

Actuaries disclosed that a

future large terrorist attack in

New York City could result in

$778 billion in insured losses

copy 2010 IBM Corporation 5

Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively

With the acceleration of globalization and the blurring of traditional boundaries it is

important for governments to ldquoconnect more closelyrdquo

ndash Enable geographically dispersed teams to collaborate seamlessly

Increasing crime fraud and security issues remain a major concern ndashthere is a need

for ldquotimely awareness and actionrdquo

ndash Provide real-time proactive information for averting public safety

disasters identifying identity threats privacy threats

As networks become complex and huge amount of information flows in from

disparate sources it becomes crucial to integrate structured and unstructured

information and build ldquointelligent insightrdquo

ndash Integrate siloed information and interconnection across varied data

points

copy 2010 IBM Corporation 6

Stabilizing growing threats and maintaining order is one of the key imperative for government organizations

Smart governments will work tohellip

STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to

achieve situational awareness increase

speed of command and combat superiority

MANAGE RESOURCES EFFECTIVELY

Leveraging business intelligence and

planning to improve insight and elevate

performance with visibility and control

IMPROVE CITIZEN AND

BUSINESS SERVICES

Connecting people to programs

based on individual needs

ENSURE A SUSTAINABLE

ENVIRONMENT

Deploying environmentally

responsible operations

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 2: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 2

Executive Summary

In the public safety arena increasing crime rates terrorist threats fraud

infrastructure exposures cyber security risks and natural disasters are

forcing governments to think and act differently ndash Citizens expect their

government to protect them from these threats

Containing these growing threats and maintaining order are the key

imperatives in this challenging environment

Smart Governments will have to focus on three areas in public safety

ndash Smart Crime Fighting to prevent crimes proactively

ndash Smart Emergency Management to provide real-time information

and improve situational awareness

ndash Smart Criminal Intelligence to detect activities of terrorist and

criminal groups

IBMrsquos solutions built on our unique expertise in analytics help in timely

resolution of crime responding quickly to emergency situations ensuring

identity protection and minimizing threats

The Need

The

Imperative

The

Solutions

IBM

Expertise

copy 2010 IBM Corporation 3

The reality of living in a globally integrated world

Increasing interdependence of countries societies and governments ndash Importance of collaborating seamlessly on challenges

ndash Enabling quick communication across agencies

Role of protecting people and property has many new dimensions

Citizens are concerned about growing public safety issues - Natural

disasters terrorism increasing crimefraud physical threats identity protection security

privacy concerns

ndash Need for improving real-time insights to identify threats

ndash Creating actionable plans to respond to terrorist attacks disasters public health emergencies in

an effective way

The world is connected Economically Socially and Technically

copy 2010 IBM Corporation 4

The need for progress is clear

In Canada the tangible social

and economic cost of crime in

was $314 billion or $943 for

each man woman and child in

the country

$943 per person

In the US using Iowa State

Universitys methodology the 18000

plus homicides recorded in 2007

would cost roughly $300 billion

18000 Homicides

What a male teenager

heading towards a life of

crime will cost society

$3 Million

66 of people

According to the British Crime

Survey 66 of adults believe

crime has risen nationally in

the past few years

$34 Billion In New Zealand Government

spending on police corrections

and justice has roughly doubled

to $34 billion in the past 14 years

adjusted for inflation with little

overall effect on crime

$778 Billion The American Academy of

Actuaries disclosed that a

future large terrorist attack in

New York City could result in

$778 billion in insured losses

copy 2010 IBM Corporation 5

Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively

With the acceleration of globalization and the blurring of traditional boundaries it is

important for governments to ldquoconnect more closelyrdquo

ndash Enable geographically dispersed teams to collaborate seamlessly

Increasing crime fraud and security issues remain a major concern ndashthere is a need

for ldquotimely awareness and actionrdquo

ndash Provide real-time proactive information for averting public safety

disasters identifying identity threats privacy threats

As networks become complex and huge amount of information flows in from

disparate sources it becomes crucial to integrate structured and unstructured

information and build ldquointelligent insightrdquo

ndash Integrate siloed information and interconnection across varied data

points

copy 2010 IBM Corporation 6

Stabilizing growing threats and maintaining order is one of the key imperative for government organizations

Smart governments will work tohellip

STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to

achieve situational awareness increase

speed of command and combat superiority

MANAGE RESOURCES EFFECTIVELY

Leveraging business intelligence and

planning to improve insight and elevate

performance with visibility and control

IMPROVE CITIZEN AND

BUSINESS SERVICES

Connecting people to programs

based on individual needs

ENSURE A SUSTAINABLE

ENVIRONMENT

Deploying environmentally

responsible operations

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 3: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 3

The reality of living in a globally integrated world

Increasing interdependence of countries societies and governments ndash Importance of collaborating seamlessly on challenges

ndash Enabling quick communication across agencies

Role of protecting people and property has many new dimensions

Citizens are concerned about growing public safety issues - Natural

disasters terrorism increasing crimefraud physical threats identity protection security

privacy concerns

ndash Need for improving real-time insights to identify threats

ndash Creating actionable plans to respond to terrorist attacks disasters public health emergencies in

an effective way

The world is connected Economically Socially and Technically

copy 2010 IBM Corporation 4

The need for progress is clear

In Canada the tangible social

and economic cost of crime in

was $314 billion or $943 for

each man woman and child in

the country

$943 per person

In the US using Iowa State

Universitys methodology the 18000

plus homicides recorded in 2007

would cost roughly $300 billion

18000 Homicides

What a male teenager

heading towards a life of

crime will cost society

$3 Million

66 of people

According to the British Crime

Survey 66 of adults believe

crime has risen nationally in

the past few years

$34 Billion In New Zealand Government

spending on police corrections

and justice has roughly doubled

to $34 billion in the past 14 years

adjusted for inflation with little

overall effect on crime

$778 Billion The American Academy of

Actuaries disclosed that a

future large terrorist attack in

New York City could result in

$778 billion in insured losses

copy 2010 IBM Corporation 5

Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively

With the acceleration of globalization and the blurring of traditional boundaries it is

important for governments to ldquoconnect more closelyrdquo

ndash Enable geographically dispersed teams to collaborate seamlessly

Increasing crime fraud and security issues remain a major concern ndashthere is a need

for ldquotimely awareness and actionrdquo

ndash Provide real-time proactive information for averting public safety

disasters identifying identity threats privacy threats

As networks become complex and huge amount of information flows in from

disparate sources it becomes crucial to integrate structured and unstructured

information and build ldquointelligent insightrdquo

ndash Integrate siloed information and interconnection across varied data

points

copy 2010 IBM Corporation 6

Stabilizing growing threats and maintaining order is one of the key imperative for government organizations

Smart governments will work tohellip

STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to

achieve situational awareness increase

speed of command and combat superiority

MANAGE RESOURCES EFFECTIVELY

Leveraging business intelligence and

planning to improve insight and elevate

performance with visibility and control

IMPROVE CITIZEN AND

BUSINESS SERVICES

Connecting people to programs

based on individual needs

ENSURE A SUSTAINABLE

ENVIRONMENT

Deploying environmentally

responsible operations

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 4: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 4

The need for progress is clear

In Canada the tangible social

and economic cost of crime in

was $314 billion or $943 for

each man woman and child in

the country

$943 per person

In the US using Iowa State

Universitys methodology the 18000

plus homicides recorded in 2007

would cost roughly $300 billion

18000 Homicides

What a male teenager

heading towards a life of

crime will cost society

$3 Million

66 of people

According to the British Crime

Survey 66 of adults believe

crime has risen nationally in

the past few years

$34 Billion In New Zealand Government

spending on police corrections

and justice has roughly doubled

to $34 billion in the past 14 years

adjusted for inflation with little

overall effect on crime

$778 Billion The American Academy of

Actuaries disclosed that a

future large terrorist attack in

New York City could result in

$778 billion in insured losses

copy 2010 IBM Corporation 5

Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively

With the acceleration of globalization and the blurring of traditional boundaries it is

important for governments to ldquoconnect more closelyrdquo

ndash Enable geographically dispersed teams to collaborate seamlessly

Increasing crime fraud and security issues remain a major concern ndashthere is a need

for ldquotimely awareness and actionrdquo

ndash Provide real-time proactive information for averting public safety

disasters identifying identity threats privacy threats

As networks become complex and huge amount of information flows in from

disparate sources it becomes crucial to integrate structured and unstructured

information and build ldquointelligent insightrdquo

ndash Integrate siloed information and interconnection across varied data

points

copy 2010 IBM Corporation 6

Stabilizing growing threats and maintaining order is one of the key imperative for government organizations

Smart governments will work tohellip

STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to

achieve situational awareness increase

speed of command and combat superiority

MANAGE RESOURCES EFFECTIVELY

Leveraging business intelligence and

planning to improve insight and elevate

performance with visibility and control

IMPROVE CITIZEN AND

BUSINESS SERVICES

Connecting people to programs

based on individual needs

ENSURE A SUSTAINABLE

ENVIRONMENT

Deploying environmentally

responsible operations

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 5: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 5

Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively

With the acceleration of globalization and the blurring of traditional boundaries it is

important for governments to ldquoconnect more closelyrdquo

ndash Enable geographically dispersed teams to collaborate seamlessly

Increasing crime fraud and security issues remain a major concern ndashthere is a need

for ldquotimely awareness and actionrdquo

ndash Provide real-time proactive information for averting public safety

disasters identifying identity threats privacy threats

As networks become complex and huge amount of information flows in from

disparate sources it becomes crucial to integrate structured and unstructured

information and build ldquointelligent insightrdquo

ndash Integrate siloed information and interconnection across varied data

points

copy 2010 IBM Corporation 6

Stabilizing growing threats and maintaining order is one of the key imperative for government organizations

Smart governments will work tohellip

STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to

achieve situational awareness increase

speed of command and combat superiority

MANAGE RESOURCES EFFECTIVELY

Leveraging business intelligence and

planning to improve insight and elevate

performance with visibility and control

IMPROVE CITIZEN AND

BUSINESS SERVICES

Connecting people to programs

based on individual needs

ENSURE A SUSTAINABLE

ENVIRONMENT

Deploying environmentally

responsible operations

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 6: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 6

Stabilizing growing threats and maintaining order is one of the key imperative for government organizations

Smart governments will work tohellip

STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to

achieve situational awareness increase

speed of command and combat superiority

MANAGE RESOURCES EFFECTIVELY

Leveraging business intelligence and

planning to improve insight and elevate

performance with visibility and control

IMPROVE CITIZEN AND

BUSINESS SERVICES

Connecting people to programs

based on individual needs

ENSURE A SUSTAINABLE

ENVIRONMENT

Deploying environmentally

responsible operations

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 7: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 7

Managing citizencommunity relationships

Emergency response management

Interagency interoperabilitycollaboration

Privacy and compliance

Threat and vulnerability management

Identity and access management

Security management

Expanded public safety network (ie public health etc)

Effective execution of public safety missions is about risk management involving a wide variety of factors

Crime

Fighting

Emergency

Management

Criminal

Intelligence

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 8: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 8

Smart Emergency Management is Providing quick real-time information

improving situational awareness and

enabling geographically dispersed teams to

collaborate seamlessly

Smart Crime Fighting is Preventing crimes proactively by

enabling law enforcement agencies to

better understand criminal patterns

detect fraudulent activity early-on

Smart Government Strengthening Public Safety

1 2

3 Smart Criminal Intelligence is Collaborating and sharing information

between agencies and verifying the identities

and relationship between entities through

enhanced analytics

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 9: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 9

How will youhellip

Integrate the multiple data marts information silos and business systems to function

collaboratively and make informed decisions

Maximize impact of data ensure accuracy and completeness of information to

improve intelligence

Quickly identify changing trends and proactively take measures to prevent crime

Smart Crime Fighting

1 Strengthening Public Safety ndash Smart Crime Fighting

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 10: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 10

Smart is Providing government organizations with integrated intelligence for faster responsiveness

Through advanced analytics law enforcement agencies can determine patterns identify trends improve

speed of crime resolution provide proactive information to officers help deploy resources more effectively

and improve reporting and analysis

Legacy System

CIS

Stop amp Frisk

ARREST

BI Framework

Performance

Measures

Interactive

Mapping

Crime

Analysis

CompStat

Reporting

Extra

ct T

ransport

Tra

nsfo

rm a

nd L

oad

Integrate

Crime

Information

Warehouse

Identity and

Relationship

Repository

Entity Analytics

Operational

Data Store

Real Time Alerts

amp Dashboard

Data EntryRecord Management Web Application

Shootings amp Homicides

OLTP

Summons DD5 - Blue

1

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 11: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 11

Smart is Providing real-time information and proactively preventing crimes

The Benefits

Increase awareness of interconnection

between data points to improve

intelligence

Better identify trends and proactively

deploy resources to fight crime

Create a complete view of data from

multiple sources to improve decision

making

Improve the co-ordination and sharing

of information across jurisdictional lines

How will you do it

For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed

information to create a single ldquoversion of the truthrdquo

To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document

management system for criminal records

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

1

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 12: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 12

Solutions based on our unique expertise in analytics helps in timely prevention of crime

Crime Information Warehouse

Provides tools to predict and

prevent crime ensure efficient

use of public safety funds and

assets and foster citizen safety

Crime Analytics Dashboard

Provides scorecards dashboards

that enables law enforcement

agencies to monitor and respond

quickly in difficult situations

Intelligent

Crime Fighting

Intelligent Analytics and

Operational Picture Portal

Provides a complete view of

data from multiple sources

to improve situational

awareness and decision

making

Integrated

Intelligence

Global Name

Recognition

High precision name

matching system helps

resolve the complex

problem of multi-cultural

name matching and

searching

Predictive

Analytics

Predictive Analytic Software

To improve overall operations

enabling agencies to considerably

reduce crime

without a proportional increase in

staff

1

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 13: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 13

IBM has partnered with clients around the world to implement innovative solutions for crime prevention

NYPD Crime Information Warehouse Gives officers

mobile access to more than 120 million criminal

complaints arrests and 911 records as well as 5 million

criminal records parole files and photographs

Mecklenburg-Vorpommern State Police A state police

agency in Germany eliminates manual processes and

improves the accuracy of information when it implements

powerful new IBM Cognos software

Edmonton Police Services Deployed an innovative

solution that provides officers with near real-time

information that allows them to respond to crimes more

effectively

Memphis Police Used predictive analytics software to

improve its overall operations enabling it to considerably

reduce crime without a proportional increase in staff while

expanding its coverage area

1

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 14: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 14

How will youhellip Co-ordinate emergency response across multiple agencies stakeholders

Improve emergency response by faster sensing responding and managing techniques

Protect people property and infrastructure and deal with societal conflicts threats

vandalism

Address threats posed by Natural Disasters Health Issues and Epidemics

Reduce manual administrative processes

Smart Emergency Management

Strengthening Public Safety ndash Smart Emergency Management 2

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 15: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 15

Smart is Enhancing situational analysis to improve response and investigations

Coordination Center Smart Cameras

Searchable

Data Index

First Responder

Police Fire Security

Public

Analyze Decide Act Notify Capture

Operational

Dashboard

Response

Event

Event Search

Pattern Analysis

Investigative

Analysis

Analyze

amp Index

Real-time alerts Sensor

Predictive Analysis

2

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 16: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 16

Smart is Integrating operations to collaborate seamlessly and improve situational awareness

The Benefits

bull Optimize emergency response

capability

bull Enable public safety agencies for

better communication for fast and

efficient disaster recovery efforts

bull Improve situational awareness

through integrated control centers

bull Protect privacy while using video data

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

How will you do it

Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate

results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations

2

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 17: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 17

IBM offers the state-of-the art systems for dealing with emergencies and protecting assets

Virtual Ops Centre (VOC)

Comprehensive emergency response IT

infrastructure and supporting services to provide

flexible faster reliable and efficient communication

Unified Communications

A core set of integrated real-time communications

services (voice data video) for easy collaboration

(Emergency Response Planning and

Collaboration Solutions)

Crisis

Management (Digital Video Surveillance)

Surveillance

Security Command amp Control Portal

A single scalable graphical user interface to

integrate manage and maintain all existing

physical security systems and assets

Video Analytics

Video analytics to improve physical security and

optimize the use of video surveillance

2

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 18: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 18

IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits

Navy Pier Chicago Improves security at a major

tourist destination when it implements one of the

worlds most advanced integrated video

monitoring systems of IBM

Beijing Chaoyang Municipal Integrated Management

Agency implements an IBM Smart Surveillance System

and decreases its workload by 10 improves the

effectiveness of its digital video surveillance system

The City of Madrid Developed a new Emergency

Response Center which helped in 25 reduction in

response time

2

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 19: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 19

How will youhellip

Build a trusted identity environment for your citizens and employees

Increase efficiencies through comprehensive identity data management capabilities

that promote high levels of privacy transparency and control

Comply with ever changing laws for services identity and privacy

Collaborate and share information between agencies

Verify the identities and relationship between entities through enhanced analytics

Smart Criminal Intelligence

Strengthening Public Safety ndash Smart Homeland Defense 3

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 20: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 20

Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control

To address the concerns of credential abuse protecting identities of citizens employees and

stakeholders governments have realized the need for building a trusted identity environment

Identity

Resolution

Relationship

Resolution

Anonymous

Resolution

ENTITY ANALYTICS TECHNOLOGY

Name

Standardization

Address

Hygiene

Data

Quality

Data

Enhancement Anonymization Identity

Resolution

Relationship

Resolution

3

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 21: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 21

Smart is Protecting identity minimizing threat frauds and ensuring security

How will you do it

Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to

recognize true identity minimize incidence of threat fraud and protect sensitive information

The Benefits

Facilitate an integrated approach

to identity management and

security environment

Improve trust-worthiness of identity

systems simplify their complexity and

enable new and enhanced business

services

Improved Operations Enhance data management capabilities

to improve operations and optimize

resources

Integrated Operations Integrate key process to improve

situational awareness

Advanced Analytics Optimize systems to gain deeper

insights

3

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 22: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 22

IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations

Entity

Analytics

Entity Analytics

An agile scalable entity resolution and

analysis platform that enables organizations

to recognize and mitigate the incidence of

fraud threat and risk

Government Trusted Identity Services

A full range of consulting design

implementation and management solutions

to improve trust and confidence in identities

of humans and organizations

Identity

Resolution

3

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 23: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 23

IBM solutions provide early actionable insights to prevent threat and frauds

US Federal agency successfully fulfilled

first stages of the Homeland Security

Presidential Directive 12 (HSPD-12)

requirements and security improvements

German police presidium with the help of IBMrsquos

OmniFind and Entity Analytics solutions significantly

reduced the person-hours for relational searching of

multiple data sources and increased accuracy of

results

Polish National Policeengaged IBM for a

mobile access system solution which improved

the field police operation while eliminating errors

and omissions and simplified data reading from

documents

3

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 24: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 24

IBM has proven methodologies supported by 1600 highly skilled government

industry business professionals a proven track record of supporting public

agency clients and a virtually unmatched global ability to deliver innovative

solutions for our clients around the world

Why IBM

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 25: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 25

Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks

IT Hardware and Operations Infrastructure

Industry Standards Data and Process

Models

Interfaces and Adapters

Tools Templates and

Portlets Reference

Architectures

Delivery Guides and Partner Enablement

Centers

Government Framework Software Foundation

IBM Government Industry Framework

Government Industry-Specific Extensions

Tax and Revenue

Management

Safety and

Security

Social

Services amp

Social Security

Integrated

Urban

Infrastructure

Metropolitan

Transportation

amp Roads

IBM Industry Solutions and Business Partner Solutions

One of the key domains that the framework covers is ldquosafety and securityrdquo

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 26: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation 26

Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues

Business

Partners

Safety and Security Industry Solutions

Industry

Solutions

Crisis

Management

Integrated

Intelligence

Real Time

Crime Center

Entity Analytics

Smart

Surveillance

Defending the homeland

Crime and Terrorism 3

Disaster Preparedness amp

Emergency Response 2

Fighting and

Investigating crime 1

Public Safety

Challenges

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates

Page 27: Smarter Planet: Government - Public Safety

copy 2010 IBM Corporation

Trademarks and notes

IBM Corporation 2009

IBM the IBM logo and ibmcom are registered trademarks and other company product or

service names may be trademarks or service marks of International Business Machines

Corporation in the United States other countries or both A current list of IBM trademarks is

available on the Web at ldquoCopyright and trademark informationrdquo at

wwwibmcomlegalcopytradeshtml

Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the

Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron

Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based

trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are

trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at

httpwwwibmcomlegalcopytradeshtmlsection-special

Other company product and service names may be trademarks or service marks of others

References in this publication to IBM products or services do not imply that IBM intends to

make them available in all countries in which IBM operates