Smarter Planet Referencespublic.dhe.ibm.com/partnerworld/pub/smb/smarterplanet/... ·...

Smarter Planet References: Building a Smarter Planet with our Business Partners

Let’s build a Smarter Planet together.[home]

Select industry box to view

The Smarter Planet references in this update tell compelling client stories how, together with IBM, Business Partners are delivering game-changing innovations. Each reference tells the story of a Smarter Planet solution — one that’s instrumented, interconnected and intelligent.

Click here to read more about a Smarter Planet.

Click here for an index listing all references.

Important Note:Before using references in this document publically, please obtain permission from the primary contact reflected

in the overview. In most cases, any public use, such as in marketing materials, on WWW sites, in press articles, etc.,

requires specific approval from the client. It is the responsibility of the person or any organization planning to

use this reference to make sure that this is done. The IBM representative will, as appropriate, contact the client for

review. Clients should not be contacted directly.


Let’s build a Smarter Planet together.

Automotive

Telecom-munications

Banking Chemicals & Petroleum

Computer Services

Consumer Products Education Electronics Energy &

UtilitiesFabrication & Assembly

Government HealthcareIndustrial Products Insurance

Media & Entertainment

Retail Travel & Transportation

[click here] [click here] [click here] [click here] [click here] [click here] [click here] [click here] [click here]

[click here] [click here] [click here] [click here] [click here] [click here] [click here] [click here]

October 2009

http://www.ibm.com/ibm/ideasfromibm/us/smartplanet/20081106/index2.shtml?sa_campaign=message/leaf1/smarterplanet/finale

Automotive

[click here]

Telecom-munications


Computer Services










Automotive

1. IBM and SAP deploy core business management system for Norkis Group A Dynamic Infrastructure solution IBM Business Partner: SAP [click here]

[back]

Automotive

[click here]



http://www.sap.com/usa/index.epx

Automotive

[click here]

Telecom-munications


Computer Services










IBM and SAP deploy core business management system for Norkis GroupA Dynamic Infrastructure solution

Industry: Automotive n IBM Business Partner: SAP

Business Need:Norkis Group, an automotive manufacturer and distribu-tor in the Philippines with 300 branches throughout the country, needed to capitalize on economies of scale and share business processes across the organization more efficiently. To do this, it needed to centralize its disparate environment and standardize its processes, especially for its financial organization and its sales outlets. The ultimate goal was to ensure the company’s future growth through a robust IT infrastructure.

Solution:IBM deployed applications from alliance partner SAP in a new data center it built for the automotive company. The SAP ERP and SAP Customer Relationship Management (CRM) applications act as the core busi-ness management system for the company. The business applications include controlling, customer service, financial accounting, financial supply chain management, materials management, and sales and distribution functionality.

BP Information:SAP is among the world’s leading business software providers, offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses.

Reference URL: click here

Deployment:January 2009 – Ongoing

Primary contact information:Ronald Kwok Enterprise Systems Solution Architect; Field Technical Sales Specialist (System p)PhilippinesPhone: 632-995-24-26 x2378Fax: 632-995-84-25Tie Line: 950-2378ronald t kwok/philippines/[email protected]

Midmarket

[back]

Automotive

[click here]




http://w3.ibm.com/sales/ssi/rep_cr/5/0GLOS-7QURS5/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Banking

1. Allied Irish Bank strengthens position in Europe through core bank transformation A Dynamic Infrastructure solution and Smart Work solution IBM Business Partner: Oracle [click here]

2. IBM and OpenPages deliver operational risk management solution to ORX A Dynamic Infrastructure solution IBM Business Partner: OpenPages [click here]

3. Rabobank International turns to Virgil for SOA solution A New Intelligence solution IBM Business Partner: Virgil [click here]

4. Saving US$400 million per year by consolidating to IBM System z9 A Dynamic Infrastructure and Green and Beyond solution IBM Business Partner: EC-Leasing [click here]

Banking

[click here]

[back]



http://www.oracle.com/index.html

http://www.openpages.com/

http://www.virgil.nl/

http://www.ec-leasing.ru/lang/en.html

Automotive

[click here]

Telecom-munications


Computer Services










Allied Irish Bank strengthens position in Europe through core bank transformationA Dynamic Infrastructure solution and Smart Work solution

Industry: Banking n IBM Business Partner: Oracle

Business Need:With competition and regulation increasing, Allied Irish Bank – Ireland’s largest bank – needed to become more agile and cost-effective in serving its retail customers to remain a major player in the European banking market. Its aging and rigid core banking systems posed a significant barrier.

Solution:With help from IGS, AIB embarked on a complete transformation of its retail banking platform, replacing its entire retail core bank platform with an off-the-shelf package. With impacts extending from the heart of the bank’s core processes out to hundreds of branches, AIB is positioning itself to thrive in the competitive and regulatory dynamism of the European banking market. The new system provides a quantum improvement in speed to market and fundamentally changes the bank’s cost model.

BP Information:Oracle is one of the world’s largest software companies.


Deployment:July 2008 – Ongoing

Primary contact information:Hubert Laird Client Manager – FSS Ireland (AIB & BoI)IrelandPhone: 353-(0)86 2245582Tie Line: 504344Hubert Laird/Ireland/IBM@[email protected]

Banking

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/3/0GLOS-7GUUY3/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










IBM and OpenPages deliver operational risk management solution to ORXA Dynamic Infrastructure solution

Industry: Banking n IBM Business Partner: OpenPages

Business Need:To help its member financial institutions better assess risk, the Operational Riskdata eXchange Association (ORX) needed to provide a more sophisticated statistical analysis and modeling methodology as part of its operational loss data service. The Association is essen-tially a “database” of risk data for the financial services industry. It was created to provide a secure platform to collate anonymous risk loss data from member organiza-tions, and perform statistical analysis on this collection of data – ultimately using this intelligence in a predictive way to make good business decisions. The challenge was to create a smarter solution – a way to work together effectively and intelligently for the benefit of all.

Solution:To meet its business need, ORX undertook two discrete projects – both led by IBM. The first addressed the requirement for a more robust statistical analysis and modeling methodology, and the second, some 18 months later, deployed a high-performance IT infra-structure to derive maximum business benefit from the earlier work. For the deployment project, ORX engaged IBM Global Services to implement a hosted platform to collect the data, analyze it and disseminate the resulting intelligence. The solution is based on a top-to-bottom

hardware and software stack from IBM. IBM Business Partner OpenPages provided a software platform for operational risk management that allows member banks to submit data and retrieve intelligence based on the real operational loss data captured in the system.

BP Information:OpenPages® is the leading provider of integrated risk management solutions for global companies.



Primary contact information:Fred (F.S.) Winegust WorldWide Industry Marketing Manager – Banking (Report to Miriam Briggs)CanadaPhone: 1-905-316-6052Fax: 1-905-316-2535Tie Line: 316-6052Fred Winegust/Markham/IBM@[email protected]

Banking

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/9/0GLOS-7SM2G9/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Rabobank International turns to Virgil for SOA solutionA New Intelligence solution

Industry: Banking, Financial Markets n IBM Business Partner: Virgil

Business Need:Based in the Netherlands, Rabobank International is a conglomerate comprising 153 local banks that provide a wide range of financial services to businesses and consumers. Due to the ever-changing nature of financial data, the company’s ability to provide the best possible rates, prices and advice depends upon how quickly it can access stock market data, currency exchange rates, financial news, treasury data, interest rates and other information. However, like most other Dutch banks, Rabobank maintained separate applications for access-ing the various data sources. This situation forced employees to toggle through numerous interfaces to find all of the pertinent information for a particular client, mak-ing it difficult to offer insightful advice with any efficiency. Additionally, maintenance of the various applications across the enterprise was very expensive. Rabobank needed a more efficient way to deliver financial insight to its customers.

Solution:Rabobank became the first bank in its market to integrate its financial data sources into a single custom-izable portal that enables employees to provide faster, more accurate advice while allowing customers to track relevant information in real time, on their own. Leveraging a service-oriented architecture (SOA) based on software from IBM and IBM Business Partner Virgil, the portal eliminates the need to maintain multiple data-accessing

applications by streaming data directly from the sources. Employees and customers can adjust the portal to dis-play all of the most pertinent information on one screen. Open-standards-based IBM WebSphere and IBM Lotus software integrate Virgil’s ONE TradeEngine and ONE DataEngine with the data sources, making it possible to deliver the information via the Web.

BP Information:Virgil is a leading development and implementation organization in dynamic streaming web products based on Ajax, Comet, portal technology and a service oriented architecture.


Deployment:August 2005 – February 2006

Primary contact information:B M (Bart) Wever Software Sales Lotus and Websphere PortalIBM Div NetherlandsPhone: 31-20-513-7041Fax: 31-205 135 948Tie Line: 7041Bart Wever/Netherlands/[email protected]

Banking

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6MJLXH&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Saving US$400 million per year by consolidating to IBM System z9A Dynamic Infrastructure and Green and Beyond solution

Industry: Banking n IBM Business Partner: EC-Leasing

Business Need:As the central bank for the Russian Federation, the Bank of Russia serves the interests of the state, the Russian people, and private businesses. Its main responsibilities include supporting the Russian currency, managing the national payment system, overseeing money and loans policies, and supervising the country’s financial sec-tor. With a variety of local payment processing systems running on more than 200 distributed servers in 74 data centers across 11 time zones, Bank of Russia faced significant challenges in terms of operational efficiency, technical support, and security.

Solution:Working with IBM and EC-Leasing, the bank simplified and consolidated its entire infrastructure to just four IBM System z9® Enterprise Class mainframes in two data centers. IBM Global Mirror and Metro Mirror enable mutual fail-over between the data centers, which are separated by a distance of 1,000 kilometers for disaster-protection and business resilience.

BP Information:EC-Leasing is an IBM Premier Business Partner and a leader in sales of IBM mainframes in Russia.


Deployment:March 2008 – Ongoing

Primary contact information:Andrei Kourilkine Client Relationship Representative, Finance SectorRussiaPhone: 7-495-775-8800 x2626Fax: 7-495 940 2070Andrei Kourilkine/Russia/[email protected]@ru.ibm.com

Enterprise

Banking

[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7M6M9W&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Chemicals & Petroleum

1. Petroleum refiner taps Multispectral Solutions for RFID solution A Dynamic Infrastructure and Smart Work solution IBM Business Partner: Multispectral Solutions, Inc. [click here]

2. Pumping up production levels through information sharing and ‘smart’ practices A Green and Beyond and Smart Work solution IBM Business Partners: ABB, Aker Solutions and SKF [click here]

3. Tricon Geophysics gains ground with IBM and Strix Technologies A Dynamic Infrastructure, Green and Beyond and New Intelligence solution IBM Business Partner: Strix Technologies, S.A. [click here]


[click here]

[back]



http://www.multispectral.com/index.htm

http://www.abb.com/

http://www.akersolutions.com/internet/default.htm

http://www.skf.com/portal/skf/home

http://www.strixsystems.com/

Automotive

[click here]

Telecom-munications


Computer Services










Petroleum refiner taps Multispectral Solutions for RFID solutionA Dynamic Infrastructure and Smart Work solution

Industry: Chemicals & Petroleum n IBM Business Partner: Multispectral Solutions, Inc.

Business Need:BP is one of the largest petroleum refiners in North America. Rather than just complying with government safety and security regulations, the company sought a quantum improvement in the way it accounted for and protected its employees. BP engaged IBM and IBM Business Partner Multispectral Solutions to develop a first-of-a-kind emergency mustering solution that translates real-time RFID data into actionable, visual information and serves as the cornerstone of new safety procedures.

Solution:By integrating active RFID technology, IBM middleware and hardware with its business processes, the refinery gains a graphical, real-time view of all employees – wherever they are. Flexible business rules developed for the solution enable a refinery to extend the benefits of real-time RFID into such key operational areas as asset management and workplace safety. The Location Awareness and Safety Solution presents a real-time, three-dimensional view of the location of employees in and around the refinery. Having this view drastically reduces the need for rescuers to conduct sweeps of a particular area in search of unaccounted for employees. The Location Awareness and Safety Solution platform itself is poised to address a far wider range of safety and

security issues – due in large measure to the flexibility of the software framework.

BP Information:Multispectral Solutions was acquired by Zebra Technologies Corp., which helps companies identify, track and manage assets, transactions and people with on-demand specialty digital printing and automatic identification solutions.


Deployment:August 2006 – Ongoing

Primary contact information:Billy J. Moton Senior Manager, SÀSolution Architecture (RFID)IBM Software Group, Application and Integration Middleware SoftwareIBM Div 7GUSAPhone: 1-408-666-3317Tie Line: 463-2543Billy J Moton/Mountain View/IBM@[email protected]

Enterprise


[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7E9PEV&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Pumping up production levels through information sharing and ‘smart’ practicesA Green and Beyond and Smart Work solution

Industry: Chemicals & Petroleum n IBM Business Partners: ABB, Aker Solutions and SKF

Business Need:With oil and gas production the backbone of the Norwegian economy, StatoilHydro – the nation’s biggest producer and largest organization in the Nordic region – needed a way to offset the natural trend toward declining production levels. StatoilHydro sought to in-corporate new technologies into production processes to transform, streamline and improve them. Compared with an average recovery rate of 35 percent worldwide, it sought to increase its rate to 55 percent for sub-sea platforms and 65 percent for fixed platforms.

Solution:To help in this effort, StatoilHydro teamed with a consortium of key industry players – IBM, ABB, Aker Solutions and SKF – to research and create new process frameworks that link advanced real-time sensing capabilities in the field to powerful, collaborative and analytical resources accessible across the enterprise. While modest recovery rates have been seen as a fact of life in mature oil and gas fields, this solution will contribute to StatoilHydro’s efforts to increase its recovery rate, thereby yielding tens of billions of dollars in revenues for the Norwegian economy.

BP Information:ABB is a leader in power and automation technologies that enable utility and industry customers to improve their performance while lowering environmental impact. SKF Condition Monitoring utilizes advanced technol-ogy to develop products that are capable of performing increasingly complex analysis and diagnostics.


Deployment:February 2006 – Ongoing

Primary contact information:Frode MyrenExecutive IT ArchitectIBM Div NorwayPhone: 47-922 [email protected]


[click here]

[back]



Enterprise

http://www.abb.com/



http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-78LTU8&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Tricon Geophysics gains ground with IBM and Strix TechnologiesA Dynamic Infrastructure, Green and Beyond and New Intelligence solution

Industry: Chemicals & Petroleum n IBM Business Partner: Strix Technologies, S.A.

Business Need:Tricon Geophysics, Inc. has several seismic imaging projects in Venezuela that demand important comput-ing processing capabilities. However, the company’s data center in Caracas had limited power and cooling capabilities. Furthermore, the company needed to deliver results in a short timeframe and on a limited budget. It sought to implement a powerful, efficient and cost- effective platform to support its seismic imaging projects.

Solution:Tricon Geophysics, Inc. worked with IBM Global Services and IBM Business Partner Strix Technologies, S.A. to implement a solution based on IBM System x iDataPlex technology. The solution cuts processing time by 50 percent and realizes 40 percent savings for power and cooling infrastructure and operational costs.


Deployment:July 2008 – April 2009

Deal Size:$1,420,000

Primary contact information:David Alejandro Torres Romero Client RepresentativeVenezuelaPhone: 58-212-908-8049Fax: 58-212-908-8902Tie Line: 777-8049David Torres/Venezuela/IBM@[email protected]

Midmarket


[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7QENZC&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Computer Services

1. AISO.net gets serious with Sirius Computer Solutions A Green and Beyond and Dynamic Infrastructure solution IBM Business Partner: Sirius Computer Solutions [click here]

2. IBM Products and Solutions Support Center goes green A Green and Beyond, and New Intelligence solution IBM Business Partners: APC Schneider, Emerson, Synapsense [click here]

Computer Services

[click here]

[back]



http://www.siriuscom.com/

http://www.apc.com/

http://www.emerson.com/en-US/Pages/Home.aspx

http://www.synapsense.com/go/index.cfm

Automotive

[click here]

Telecom-munications


Computer Services










AISO.net gets serious with Sirius Computer SolutionsA Green and Beyond and Dynamic Infrastructure solution

Industry: Computer Services n IBM Business Partner: Sirius Computer Solutions

Business Need:Using solar panels to power its data center and network, AISO.net is the first and only 100 percent solar-powered Web hosting company. It currently serves more than 12,000 customers worldwide. While the company has always met or exceeded its customers’ demands, its rapid growth was beginning to put pressure on its ser-vice delivery infrastructure. If it continued with its white box-based infrastructure strategy, AISO.net would need to build out its server capacity substantially, with a corre-sponding increase in its data center power and cooling requirements. The company would also need to invest in additional solar generation capacity, an expensive invest-ment that would enhance neither its bottom line nor its ability to provide better service to customers.

Solution:AISO.net identified VMware Infrastructure 3 application as the optimal virtualization software for its needs, and IBM System x servers - known for their standards sup-port, ease of management and scalability - as the ideal hardware platform for the job. To develop the solution, AISO.net selected IBM Premier Business Partner Sirius Computer Solutions based on its track record of creating advanced virtualization solutions using IBM hardware and VMware software. With the help of Sirius, AISO.

net achieved a massive consolidation of its data center resources through the use of advanced virtualization technologies deployed in an innovative fashion.

BP Information:Sirius Computer Solutions is a solution provider and IBM Premier Business Partner.


Deployment:September 2006 – December 2006

Primary contact information:Jim *CONTRACTOR* Stephens Demand Programs - Digital Marketing Specialist for Smarter Planet & Industry Marketing referencesIBM CHQ, MarketingIBM Div 1NUSAPhone: 1-910-686-3492Fax: 1-910-686-3491Tie Line: 000-0000Jim Stephens/Somers/Contr/IBM@[email protected]

Computer Services

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6ZYP7R&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










IBM Products and Solutions Support Center goes green A Green and Beyond, and New Intelligence solution

Industry: Computer Services n IBM Business Partners: APC Schneider, Emerson, Synapsense

Business Need:IBM Products and Solutions Support Center (PSSC) Montpellier wanted to demonstrate how IBM technolo-gies can help companies become more energy efficient. IBM PSSC Montpellier wanted to build and run an innovative, global, energy efficiency customer showcase based on a real production data center that could be presented to clients, partners and IBM personnel. IBM PSSC Montpellier wanted the new data center to demonstrate global green data center solutions, including leading edge solutions and directions to address energy and cooling challenges, highlight the effectiveness and credibility of IBM technology and services, and exhibit best practices in data center management.

Solution:In one year, IBM Products and Solutions Support Center (PSSC) Montpellier transformed its 1,200 square-foot traditional data center in Montpellier, France, into an environmentally-friendly, state-of-the-art green data center facility – and with the help of three IBM Business Partners. The new data center includes a high density zone with one scalable modular data center (SMDC) with two APC Schneider air-cooled IT racks, one SMDC with six APC Schneider water-cooled IT racks and IBM

System x iDataPlex servers with IBM Rear Door Heat eXchanger technology. Likewise, the data center also includes a low density zone with a variety of IBM hardware, hot and cold aisle, and plastic curtains.

BP Information:APC Schneider Electric is a global leader in critical power and cooling services, provides industry leading product, software and systems for home, office, data center and factory floor applications. Emerson is a diver-sified global manufacturing and technology company. Synapsense is a leading provider of wireless instrumen-tation solutions.


Deployment:January 2008 – January 2009

Primary contact information:Emmanuel Tong-Viet Energy Efficiency SMEFrancePhone: 33-4-6734-4110Tie Line: 384110Emmanuel Tong-Viet/France/[email protected]@fr.ibm.com

Enterprise

Computer Services

[click here]

[back]



http://www.apc.com/



http://w3.ibm.com/sales/ssi/rep_cr/k/0GLOS-7QADFK/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Consumer Products

1. OATSystems helps Pacific Coast Producers leapfrog the competition and improve customer relations with RFID A New Intelligence solution IBM Business Partner: OATSystems [click here]

2. Ringes deploys RFID technology to oversee and optimize freight flow in production A New Intelligence solution IBM Business Partner: Intermec [click here]

3. The North Face chooses Zobrist Consulting Group, Inc. to implement a new website architecture A New intelligence solution IBM Business Partner: Zobrist Consulting Group [click here]

Consumer Products

[click here]

[back]



http://www.intermec.com/

http://www.zobristinc.com/

Automotive

[click here]

Telecom-munications


Computer Services










Consumer Products

[click here]



[back]

Midmarket

OATSystems helps Pacific Coast Producers leapfrog the competition and improve customer relations with RFID A New Intelligence solution Industry: Consumer products n IBM Business Partner: OATSystems

Business Need:Pacific Coast Producers — a California-based private-label packer of premium canned fruits and tomatoes — needed to respond to a major retail chain’s request mandating that suppliers tag shipments with radio frequency identification (RFID) devices. With an eye on competitive advantage, the company saw an opportunity to go far beyond mandated capabilities and develop a scalable, integrated and analytics-enabled solution that would provide the impetus to transform business processes for the company as well as its customers.

Solution:Working with IBM Global Business Services and IBM Business Partner OATSystems, the company opted for an inline RFID tagging system solution, fully integrated into the IT infrastructure. Pacific Coast Producers can now expand beyond the compliance efforts of its competitors and use business intelligence gained to improve business processes. The company further positioned itself as a preferred supplier, as the solution allows it to collaborate more closely with its customers by using the analysis of its inventory data much more effectively.

BP Information:OATSystems has helped more than 100 companies take advantage of RFID to streamline operations, enhance customer satisfaction and increase bottom line results.


Deployment:May 2005 – December 2006

Deal size:$5 - $20 million USD annual revenue

Primary contact information:Janine S. (Jan) Browder Global Marketing Manager, Sensor & Actuator SolutionsIBM Software Group, Application and Integration Middleware SoftwareIBM Div 12USAPhone: 1-877-462-1827Fax: 1-877-462-1827Tie Line: 930-1709Jan Browder/Cary/[email protected]

http://www.oatsystems.com/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6QZN2M&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Ringes deploys RFID technology to oversee and optimize freight flow in production A New Intelligence solution

Industry: Consumer Products n IBM Business Partner: Intermec

Business Need:Norway’s largest brewer/beverage distributor, Ringnes AS, sought a better overview of the freight flow at its production facilities. The company wanted to optimize the flow by gaining better control of the location and status of containers on trailers at any given time. To do this, Ringnes needed to know whether they were on – or off – site, and the time they were parked at the facility, unloaded, loaded and driven away.

Solution:In collaboration with IBM and IBM Business Partner Intermec, the company implemented a system for recording container location and status, based on Radio Frequency Identification (RFID) technology. Antennas placed at the main gate and at each of the 40 load gates of the Ringnes facility in Gjelleråsen record the arrival, departure, loading and unloading of each individual RFID-tagged container.

BP Information:Intermec develops and integrates products, services and technologies that identify, track and manage supply chain assets and information.


Deployment:June 2008 – January 2008

Primary contact information:Jesper Michaelsen Client Representative, Distribution SectorNorwayPhone: 47-668-15852Tie Line: 15852Jesper Michaelsen/Norway/IBM@[email protected]

Consumer Products

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/6/0GLOS-7FPUG6/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










The North Face chooses Zobrist Consulting Group, Inc. to implement a new website architecture A New intelligence solution

Industry: Consumer Products n IBM Business Partner: Zobrist Consulting Group

Business Need:The North Face wanted to launch a new business-to-consumer Web site, allowing it to sell merchandise directly to the public. The company wanted to create a completely integrated brand experience on its Web site, thenorthface.com, ensuring that customers would experience the brand in the same way whether shopping or watching athlete videos. However, because the site features over 900 discrete units of content, an unprecedented level of rich brand content that includes video navigation, product animations and personaliza-tion, The North Face struggled to find a solution.

Solution:The North Face worked with IBM Business Partner Zobrist Consulting Group, Inc. to implement a site architecture based on IBM WebSphere Commerce Enterprise software, IBM Lotus Web Content Manage-ment software and IBM OmniFind Discovery Edition software. The new architecture allows brand content to be woven throughout the site. The North Face hosts the new solution on an IBM System p5 570 platform running the IBM AIX V5.4 operating system.

BP Information:Zobrist Consulting Group is dedicated to developing ecommerce stores for small and medium-sized businesses.


Deployment:December 2008 – Ongoing

Primary contact information:Teresa Zobrist PresidentZobrist Consulting Group, Inc.United StatesPhone: 818 [email protected]

Enterprise

Consumer Products

[click here]

[back]




http://w3.ibm.com/sales/ssi/rep_cr/e/0GNCS-7KJ3KE/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Education

1. CMCC joins forces with IBM Business Partners on high-performance infrastructure for new research center A New Intelligence, Dynamic Infrastructure and Green and Beyond solution IBM Business Partners: Computer VAR & Kay System Italia [click here]

2. ICM implements an IBM BladeCenter and Deep Computing solution A New Intelligence and Green and Beyond solution IBM Business Partner: NetLine Group Sp. z o.o [click here]

Education

[click here]

[back]



http://www.vargroup.it/

http://www.ksi.it/IT_Home.htm

http://www.netline.pl/pl

Automotive

[click here]

Telecom-munications


Computer Services










CMCC joins forces with IBM Business Partners on high-performance infrastructure for new research center A New Intelligence, Dynamic Infrastructure and Green and Beyond solution

Industry: Education n IBM Business Partners: Computer VAR & Kay System Italia

Business Need:In 2007, Centro Mediterraneo Cambiamenti Climatici (CMCC) built a new state-of-the-art research center in Lecce, Italy. The underlying goal for the new center was to act as the focal point for all collaborations and projects with similar climatology research centers around Europe. The Lecce site would need to provide substan-tial computing power, capable of supporting complex numerical modeling functions to simulate climate change in the Mediterranean area. To support its goals, CMCC needed a comprehensive solution for servers, storage and storage management. The new infrastructure would need to provide substantial computing power and reliably store large data volumes.

Solution:After evaluating several different vendors, Centro Mediterraneo Cambiamenti Climatici (CMCC) joined forces with IBM Business Partner Computer VAR and Kay System Italia to design and implement a high performance infrastructure for the new research center in Lecce. The business partner began by implementing a robust IBM Power Systems server cluster, comprising 3 IBM Power 570 servers and 30 IBM Power 575 servers running the IBM AIX operating system. In addition

to providing substantial computing power for the center’s resource-intensive Climatology and Meteorology applications, the IBM Power servers provide maximum availability and are easy to administer.

BP Information:Computer VAR and Kay Systems Italia are solutionproviders.


Deployment:December 2008 – December 2011

Deal Size:$2.5M Total Contract Revenue

Primary contact information:Marco Briscolini Deep Computing Sales ItalyItalyPhone: 39-06-5966-5393Fax: 39-06 59664990Tie Line: 65393Marco Briscolini/Italy/IBM@[email protected]

Education

[click here]

[back]



Enterprise



http://w3.ibm.com/sales/ssi/rep_cr/t/0GLOS-7MQKBT/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










ICM implements an IBM BladeCenter and Deep Computing solution A New Intelligence and Green and Beyond solution

Industry: Education n IBM Business Partner: NetLine Group Sp. z o.o

Business Need:The Interdisciplinary Centre for Mathematical and Computational Modeling in Warsaw University (ICM), established in 1993. From the very beginning ICM started to build a High Performance Computing (HPC) centre consisting of specialized systems of various architec-tures, like vector systems, massive-parallel, scalar and PC Linux clusters connected with an advanced data storage system. ICM UW needs to maintain up-to-date knowl-edge and skills related to the CBEA and hybrid comput-ing including programming frameworks for its research projects. This involves its tools, libraries and applications, coordinating work of other local teams involved in CBEA and hybrid computing application development and scientific applications. The university also needs to identify the potential for its involvement in testing and developing CBEA and hybrid computing and testing of new software and software development.

Solution:IBM Business Partner, NetLine Group Sp. z o.o. has delivered a two-rack system that is up and running. The IBM BladeCenter, Deep Computing and Linux solution involves “Nautilus” which is used for hybrid computer architectures like ICM and runs on IBM Linux and it is based on IBM BladeCenter H LS21 servers and QS22 servers. Nautilus produces more than 536 Mflops

(millions of floating point operations per second) per 1 watt. The IBM solution will enable ICM University to continue its world renown research and software development studies.

BP Information:NetLine Group is a provider of comprehensive solutions for businesses and institutions.


Deployment:October 2007 – November 2008

Deal Size:$760,000 Total Contract Revenue

Primary contact information:Renata KusmiderKey Account Manager Life SciencesPolandPhone: 48-22-878-6946Fax: 48-22-878-6888Tie Line: 6946Renata Kusmider/Poland/IBM@IBMPL

Enterprise

Education

[click here]

[back]




http://w3.ibm.com/sales/ssi/rep_cr/8/0GLOS-7LZKA8/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Electronics

1. Mitsubishi Electric engages IGS and Omni-ID for asset lifecycle management and IT optimization solution A Green and Beyond solution IBM Business Partner: Omni-ID [click here]

2. Panasonic integrates global financial management systems with help from IGS and SunGard A New Intelligence, Smart Work and Dynamic Infrastructure solution IBM Business Partner: SunGard [click here]

Electronics

[click here]

[back]



http://www.omni-id.com/

http://www.sungard.com/

Automotive

[click here]

Telecom-munications


Computer Services










Mitsubishi Electric engages IGS and Omni-ID for asset lifecycle management and IT optimization solutionA Green and Beyond solution

Industry: Electronics n IBM Business Partner: Omni-ID

Business Need:Mitsubishi Electric Corporation’s IT infrastructure contained several hundred thousand separate hardware assets, many of which were light and easy to move (computers, monitors, cables, printers, etc). As a result, the company spent a large amount of time and resourc-es to register its assets and inspect and maintain inventory tracking. Mitsubishi also suspected that it was losing money maintaining unused and underutilized assets – including that spent on energy and license fees.

Moving forward, Mitsubishi Electric needed to adopt a solution that could increase the efficiency of its asset management processes, plus satisfy licensing compli-ance and reduce costs. Additionally, the company wanted a system that could monitor asset usage, reducing redundant assets in order to reduce energy consumption and CO2 emissions.

Solution:Mitsubishi Electric engaged IBM Global Services to provide in-depth business consulting for the asset life-cycle management and IT optimization project. As part of the asset lifecycle management solution, the business replaced each of its asset’s identification (ID) tags from a bar-code label to an RFID tag. Mitsubishi implemented

the RFID tags, provided by IBM Business Partner Omni-ID. Already a user of radio frequency identification (RFID) technology, Mitsubishi Electric was well versed in the use of related readers, writers, antennas, sensors and activa-tors, handy terminals and related products, Mitsubishi Electric implemented its own RFID readers and writers.

BP Information:Omni-ID is the leading supplier of low-profile passive RFID tags that are highly accurate in harsh environments due to a proprietary design.



Primary contact information:Kazutoshi Watanabe Global Business ServicesJAPANPhone: 81-3-3808-5705Fax: 81-3-3664-4784Tie Line: 17125705Kazutoshi Watanabe/Japan/IBM@[email protected]

Enterprise

Electronics

[click here]

[back]




http://w3.ibm.com/sales/ssi/rep_cr/2/0GLOS-7SN3M2/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Panasonic integrates global financial management systems with help from IGS and SunGard A New Intelligence, Smart Work and Dynamic Infrastructure solution

Industry: Electronics n IBM Business Partner: SunGard

Business Need:Panasonic traditionally consolidated funds and money exchanges only through a financial subsidiary in each region, meaning that each financial subsidiary individu-ally implemented and optimized business processes and financial management systems. Business operations had little commonality among regions. Panasonic wanted to implement a solution that would allow it to manage its consolidated business entities in a global manner, delivering near-real-time visibility of its global financial in-formation via a single integrated application environment and related set of business processes.

Solution:Panasonic worked with IBM Global Services and IBM Business Partner SunGard to develop and implement a globally integrated financial management system that drives consolidation and standardization. IBM helped the company develop Panasonic Global Treasury Center System (PATRES), a system designed to consolidate the management of funds, money exchange and in-house settlement for approximately 600 groups within the company. The Global Business Services team delivered SAP implementation services, as well as business

process re-engineering and project management services, while the Application Management Services team provided middleware and database implementa-tion-related services.

BP Information:SunGard is one of the world’s leading software and IT services companies.


Deployment:July 2005 – February 2008

Primary contact information:Satoshi Nagawa JAPANTie Line: 3382Satoshi Nagawa/Japan/IBM@[email protected]

Electronics

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7QJBHM&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Energy & Utilities

1. Ascendant Technology empowers Austin Energy with SOA solution A New Intelligence and Smart Work solution IBM Business Partner: Ascendant Technology [click here]

2. Brookstone keeps Alinta Assist’s mobile team working virtually A Smart Work solution IBM Business Partner: Brookstone Technologies Pty Limited [click here]

3. CenterPoint Energy breaks new ground with help of IBM and four Business Partners A Dynamic Infrastructure, Smart Work, New intelligence and Green and Beyond solution IBM Business Partners: Itron, Inc., eMeter, Corinex, Arteche [click here]

4. Con Ed customers reduce energy consumption with help from IBM and Neuwing Energy Ventures A Green and Beyond Solution IBM Business Partner: Neuwing Energy Ventures [click here]

5. Enemalta transforms utility processes through integrated utility business solution A Dynamic Infrastructure, Green and Beyond, New Intelligence and Smart Work solution IBM Business Partner: SAP [click here]

6. Enterprise Management locks in success with all-IBM GreenCert solution A Green and beyond, Smart Work and Dynamic Infrastructure solution IBM Business Partner: Enterprise Information Management [click here]

continued [click here]

Energy & Utilities[click here]

[back]



http://www.atech.com/atech/Home/index.html

http://www.itron.com/

http://www.emeter.com/

http://www.corinex.com/

http://www.arteche.com/

http://www.neuwingenergy.com/


Automotive

[click here]

Telecom-munications


Computer Services










Energy & Utilities, cont.

7. San Francisco Public Utilities Commission – Making more informed recommendations A New Intelligence solution IBM Business Partner: ESRI [click here]

8. SAP and IGS spark change at U.K.’s first “green” electricity company A Green and Beyond solution IBM Business Partner: SAP [click here]

9. Smart network monitoring prevents power outages, improves services, and lowers costs A Green and Beyond and Dynamic Infrastructure solution IBM Business Partner: Powersense [click here]


[back]



http://www.esri.com/

http://www.powersense.dk/

Automotive

[click here]

Telecom-munications


Computer Services










Midmarket

Ascendant Technology empowers Austin Energy with SOA solution A New Intelligence and Smart Work solution

Industry: Energy & Utilities n IBM Business Partner: Ascendant Technology

Business Need:Austin Energy handles over $500,000 billing transactions per month, including the billing of other utilities that it does not operate. The company was operating at maxi-mum capacity and was running into problems such as maintaining its customer and client interfaces, as well as experiencing significant single points of failure. Austin Energy had a goal of creating a service-oriented architecture (SOA) for its entire IT infrastructure. The com-pany was looking for a technology vendor to create an IT environment that would allow for flexible growth in the future while also addressing the immediate concerns of user functionality and overall application reliability.

Solution:IBM teamed with Ascendant Technology and presented to Austin Energy an SOA reference model that included Web application server, process integration, and portal and security products. This solution focused on meeting the continually growing needs of Austin Energy, while providing cost-efficient solutions that both business and technical users can manipulate. The implementation was completed on time and under budget by Ascendant

Technology, resulting in an ESB and portal platform Austin Energy can rapidly and efficiently base all future portal applications. The new B2B portal application performs much better, allowing users to self-register and property owners to manage their property usage.

BP Information:Ascendant Technology helps organizations both large and small achieve the flexibility and responsiveness business demands from technology investments.



Primary contact information:Elizabeth AlbertMarketing DirectorAscendant Technology, LLCUnited StatesPhone: [email protected]


[back]




http://w3.ibm.com/sales/ssi/rep_cr/3/0GNCS-7GZTY3/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Midmarket


[back]



Brookstone keeps Alinta Assist’s mobile team working virtuallyA Smart Work solution Industry: Energy & Utilities n IBM Business Partner: Brookstone Technologies Pty Limited

Business Need:Based in Perth, Australia, Alinta Assist provides gas, electrical, air conditioning and plumbing services to the residential and commercial customers of Alinta Gas, a publicly traded gas and power utility. As a result of a growth rate of 10 percent per month over the last year, Alinta Assist’s mobile workforce grew substantially. With more than 40 mobile technicians, the company sought a better workforce management and communi-cation systems. Alinta Assist wanted its mobile technicians to be able to add items to works orders in the field, bill customers correctly and control stock levels in company vans.

Solution:The client engaged IBM Business Partner Brookstone Technologies Pty Limited to design and implement a solution based on Brookstone Technologies’ BrookstoneVirtualOffice (BVO) service industries system. BVO provides Alinta Assist with a collaborative business environment using IBM Lotus

Domino Enterprise Server and IBM Lotus Notes software to capture, manage and share valuable busi-ness knowledge. The BVO system also uses IBM Lotus EasySync Pro software.

BP Information:Brookstone Technologies Pty has worked with Lotus Notes from as early as 1987, creating one of the first Virtual Office suites. With a strong background in Communications and Networking systems, the company soon developed the BrookstoneVirtualOfficeTM into a full suite of integrated applications and web tools.


Primary contact information:John Stockbridge Brookstone Technologies Pty [email protected]

http://www.brookstone.com.au/web/Brookweb.nsf/HomePage?OpenFrameSet

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7N3KZC&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










CenterPoint Energy breaks new ground with help of IBM and four Business Partners A Dynamic Infrastructure, Smart Work, New intelligence and Green and Beyond solution

Industry: Energy & Utilities n IBM Business Partners: Itron, Inc., eMeter, Corinex, Arteche

Business Need:CenterPoint Energy’s electric operations unit delivers electricity to 2 million customers in a 5,000-square milearea that includes Houston, the fourth largest city in the U.S. Like the rest of the electric transmission and distribution industry, CenterPoint Energy needed to deliver power more efficiently and reliably in the face of growing consumer expectations, environmental con-cerns and increasing costs. The company also saw the opportunity to break new ground in grid management practices.

Solution:Subject to approval by its regulators, CenterPoint Energy plans to leverage a mix of leading edge communication technologies, smart meters and first-of-a-kind process innovations to create one of the industrys first intelligent utility networks. This mix of advanced technologies, which utilizes a service-oriented architecture (SOA) foundation, will enable near real-time data access and automated processes for a new level of grid reliability, fewer outages and faster response.

BP Information:Itron Inc. is a leading technology provider to the global energy and water industries. eMeter is the leader in enterprise-class advanced metering information system solutions for electric, gas and water utilities. Corinex Communications Corp. Specializes in developing high speed IP communications systems that run over electri-cal wiring (Powerline), coaxial cables, or phone lines, communications over AnyWireTM. ARTECHE has more than 60 years of experience offering its customers solutions, in the electricity sector, in generation, transmis-sion, distribution and industry.



Primary contact information:Cheryl D. (CHERYL) Linder Global Marketing Manager, Energy & UtilitiesUSAPhone: 1-503-308-3771Cheryl D Linder/San Francisco/[email protected]@us.ibm.com


[back]



Enterprise





http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7R4RNL&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Con Ed customers reduce energy consumption with help from IBM and Neuwing Energy Ventures A Green and Beyond Solution

Industry: Energy & Utilities n IBM Business Partner: Neuwing Energy Ventures

Business Need:Consolidated Edison Company of New York (Con Edison) sought to help its customers increase energy efficiency, better monitor and control energy consumption, and lower data center deployment and cooling costs.

Solution:In partnership with IBM Global Services and IBM Business Partner Neuwing Energy Ventures, Con Ed developed a new energy demand management program aimed at helping businesses reduce energy consump-tion. Major elements of the program include educating IT departments on energy consumption, targeting specific projects that offer immediate energy reduction, helping customers monitor and verify progress, and applying for incentives that reward energy reduction.

BP Information:Neuwing Energy Ventures is an energy financial solutions company creating value in the sustainable energy, low carbon, and energy efficiency markets.


Deployment:Ongoing

Primary contact information:Lynwood S. (Steve) Cole Program Strategy, Energy & EnvironmentIBM CHQ, MarketingUSAPhone: 1-919-678-1539Fax: 1-877-280-8325Tie Line: 349-4673Steve Cole/Raleigh/IBM@[email protected]

Enterprise


[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7QNPGL&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Enemalta transforms utility processes through integrated utility business solutionA Dynamic Infrastructure, Green and Beyond, New Intelligence and Smart Work solution

Industry: Energy & Utilities n IBM Business Partner: SAP

Business Need:The Maltese National Electricity and Water Utilities – Enemalta Corporation (EMC) and Water Services Corporation (WSC) – sought to transform key utility processes through the implementation of an integrated utility business solution.

Solution:The IBM solution is designed to improve operational effi-ciency and customer service levels by introducing smart meters that allow clients to better manage consumption. Smart metering also enables restructuring of the billing process, improved customer relationship management, and the introduction of e-services that further empower clients to serve their own customers. The project is the first step in establishing an end-to-end electricity and water smart utility system. When complete, the multi-phased engagement is expected to completely transform the relationship between Maltese consumers and utilities suppliers, while enabling more efficient consumption of energy and water. IBM will replace all 250,000 analog electricity meters with new smart electronic devices. IBM will also integrate water meters and advanced IT applications, enabling remote monitoring, management, meter readings and meter suspensions.



Deployment:December 2008 – December 2012

Primary contact information:Roberto Aguilera Gonzale Enemalta & Water Services Program ManagerGlobal Business ServicesSpainPhone: 34-93-401-8100Robert Aguilera Gonzalez/Spain/IBM@IBMES


[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/4/0GLOS-7RHPA4/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services











[back]



Midmarket

Enterprise Management locks in success with all-IBM GreenCert solutionA Green and beyond, Smart Work and Dynamic Infrastructure solution

Industry: Energy & Utilities n IBM Business Partner: Enterprise Information Management

Business Need:C-Lock Technology, Inc., sought a complex information management solution combining web technology with its science-based tools to deliver precise and accurate measurements of greenhouse gas (GHG) emissions. The solution would not only enable clients to show reduc-tions of GHG emitted from their energy-related activities, but also to receive monetized credits that can be traded worldwide on major energy commodity exchanges.

Solution:Building on C-Lock’s proprietary technology, IBM Business Partner Enterprise Information Management developed GreenCert. This solution provides an interface to C-Lock Technology’s patented procedures and can be deployed easily throughout power plants, cement factories, steel factories or commercial buildings, quantifying GHG outputs from coal furnaces, florescent lights, printers and other sources of energy output. The system not only measures GHG emissions, but also helps organizations determine where to make improvements that can reduce fuel costs and liability. Plus, the ability to quantify efficiency changes and improvements can represent a large return on investment for clients. The GreenCert infrastructure is based on a

service-oriented architecture (SOA) and runs on a platform made up exclusively of IBM technologies.

BP Information:it-werke Technology GmbH focuses on biometric identification systems and applications in the field of payment, marketing, loyalty and customer relation management.


Deployment: June 2007 – Ongoing

Deal size:$565,000 in software

Primary contact information:Lauren Gelfound Director of Marketing, Global SupportEnterprise Information ManagementUNITED STATESPhone: +1 (703) [email protected]

http://www.eim-usa.com/default.php

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7K9N9N&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










San Francisco Public Utilities Commission – Making more informed recommendations A New Intelligence solution

Industry: Energy & Utilities n IBM Business Partner: ESRI

Business Need:The San Francisco Public Utilities Commission Wastewater Enterprise wanted to provide better documentation for budgetary planning and improve its ratio of preventive to corrective maintenance, which is how the organization is measured against the industry.

Solution:The enterprise implemented an asset management solution to make sure the city’s wastewater system is properly maintained. Combining IBM Maximo software with IBM Cognos® 8 Business Intelligence and IBM Business Partner ESRI’s ArcGIS, staff now has a clear picture of when sewer segments should be replaced, can locate and measure assets spatially, and can report on labor activity trends. Integration with the city’s 311 and 28-CLEAN Customer Service systems helps staff solve problems within 24 hours.

BP Information:ESRI designs and develops the world’s leading geographic information system (GIS) technology.



Primary contact information:Jay F. (JAY) SuwaraMaximo Sales ConsultantUSAPhone: 1-805-371-9734Fax: [email protected]

Enterprise


[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7S6NNT&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services













Midmarket

SAP and IGS spark change at U.K.’s first “green” electricity company A Green and Beyond solution

Industry: Energy & Utilities n IBM Business Partner: SAP

Business Need:With the deregulation of the UK market, Ecotricity became the first “green” electricity company in Europe. Customer service and billings were under pressure as billing increased significantly with new demand. Adding 1,000 customers a month, the company knew it needed external support to restructure the business to achieve its growth target of a million customers.

Solution:IBM Global Services introduced a program of continuous improvement within Ecotricity with the ultimate goal of delivering a fully interactive, automated, multi-channel customer experience. The solution included implementation of SAP’s Industry Specific Solution for Utilities, enabling the company to operate more ef-ficiently, drive down costs and deliver the highest quality of customer service.

Business processes and systems were reengineered in seven months. Flexibility in new processes will enable Ecotricity to add gas to its offering in a combined energy service in 2009. The former upper production limit of 1,000 bills per day was removed, facilitating the com-pany’s expansion plans. The volume of customers billed on time has increased by more than 10 percent month

on month, while the number of inaccurate bills has been reduced by 70 percent. Redesigned processes have streamlined workflows, reducing activity by 25 percent.



Deployment: September 2007 to March 2008

Primary contact information:Hitesh Amin IBM GBS General Services LeaderGlobal Business ServicesUnited KingdomPhone: 44-207-202-5192Tie Line: 435192Hitesh Amin/UK/[email protected]@uk.ibm.com

[back]

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NFMA6&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Smart network monitoring prevents power outages, improves services, and lowers costsA Green and Beyond and Dynamic Infrastructure solution

Industry: Energy & Utilities n IBM Business Partner: Powersense

Business Need:Energy Australia wanted to improve its ability to pin-point faults by location and type and to replace manual network monitoring procedures with a real time “digitally aware” solution that would gather network data directly into its network operations center (NOC).

Solution:Energy Australia engaged IBM Global Business Services and IBM Business Partner PowerSense to design, build and integrate the IT systems to create an electric-ity network distribution monitoring and control system. Energy Australia deployed the sensing devices in 12,000 of the company’s distribution sub-stations across the electricity network to gather and bring data back into the NOC, enabling Energy Australia to monitor the status and health of its electrical distribution network in real time.

BP Information:PowerSense delivers cutting-edge monitoring and control equipment together with integrated supervision, which enables the modern electrical utility to prepare its existing power infrastructure for tomorrow’s SmartGrid.




Primary contact information:Brendan Tipple Business Development ExeAustraliaPhone: 61-416-249-413Brendan Tipple/Australia/IBM@[email protected]




Enterprise

[back]


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7PSR7N&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Fabrication & Assembly

1. Donaldson deploys Warehouse Management solution from Manhattan Associates A New Intelligence and Smart Work solution IBM Business Partner: Manhattan Associates [click here]


[click here]

[back]



http://www.manh.com/

Automotive

[click here]

Telecom-munications


Computer Services










Donaldson deploys Warehouse Management solution from Manhattan Associates A New Intelligence and Smart Work solution

Industry: Fabrication & Assembly n IBM Business Partner: Manhattan Associates

Business Need:Founded in 1915, Donaldson has grown to become a leading international manufacturer and provider of filtration systems. The company was dissatisfied with the service level that it was providing to its customers – particularly in relation to the delivery of its products. For the past 13 years, the organization had outsourced control of its warehouse operations to an outside party, and over the past 10 of those years it had seen an annual increase of 10 to 12 percent in its business. Unfortunately, this outsourcing vendor could not keep pace with this growth, leading to shortcomings in ware-house operations. Inventory and shipping accuracies were low, leading to longer shipping times and less satisfied customers. Additionally, the existing warehouse was quickly running out of room, meaning that deliv-ery times would only delay further if Donaldson did not change its operations. The business decided to bring management of its supply chain operations back inside the company and to invest in a larger, state-of-the-art distribution center.

Solution:After exploring the marketplace, Donaldson chose to deploy the Warehouse Management solution from IBM Business Partner Manhattan Associates to support its new facility. Built around the Warehouse Management

software running the IBM System i platform, the solution controls the supply chain processes for the client’s European operations, allowing the business to easily manage its receiving, inventory management, shipping and invoicing processes. Donaldson is predominately using the original software code for its operations, modifying roughly 5 to 10 percent of the application with additional customizations.

BP Information:Manhattan Associates is a leading supply chain solutions provider.



Primary contact information:Marc Roelants SMB TSRBelgiumPhone: 32-2-225-2224Tie Line: 2224Marc Roelants/Belgium/IBM@[email protected]


[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/k/0GLOS-7PMPJK/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Government

1. City of Albuquerque selects IBM Cognos BI solution A New Intelligence solution IBM Business Partner: Oracle [click here]

2. City of Chicago dials up help from 411 Solutions International A Dynamic Infrastructure and New Intelligence solution IBM Business Partner: 411 Solutions International [click here]

3. Ensuring Informed Exploration for a Better Future A Dynamic Infrastructure and New Intelligence solution IBM Business Partner: Tardis Services [click here]

4. IBM and LOIT build interconnected wireless sensor network for China New Media A Dynamic Infrastructure, New Intelligence and Smart Work solution IBM Business Partner: LOIT [click here]

5. LCRA turns to IBM and Syclo for smart solution A Green and Beyond, New Intelligence, Smart Work and Dynamic Infrastructure solution IBM Business Partner: Syclo [click here]

6. Making major strides in patient care by integrating healthcare information A New Intelligence solution IBM Business Partner: T-Systems [click here]

7. Ministry of Foreign Affairs and Trade in South Korea deploys an electronic passport system A New Intelligence and Dynamic Infrastructure solution IBM Business Partner: SI Company [click here]


Government

[click here]

[back]




http://www.411solutionsintl.com/

http://www.onlinemeridian.com/content.aspx?id=3712

http://www.lankaorix.com/information_technology.php

http://www.syclo.com/

http://www.t-systems.com/

Automotive

[click here]

Telecom-munications


Computer Services










Government, cont.

8. NC4 helps boost disaster preparedness across Missouri A New Intelligence solution IBM Business Partner: NC4 [click here]

9. Serviware implements high performance solution for Institut d’Astrophysique de Paris A Dynamic Infrastructure, Green and Beyond and New Intelligence solution IBM Business Partner: Serviware [click here]

10. Swedish Road Administration breaks gridlock with smart road use management system A Smart Work solution IBM Business Partner: SAP [click here]

11. Tardis Services works with Geosciences Australia to ensure informed exploration A Dynamic Infrastructure solution IBM Business Partner: Tardis Services [click here]

12. The Institute for Information Industry teams with Tung-I for SOA solution A Smart Work solution IBM Business Partner: Tung-I Information Service Co. [click here]

13. TraceTracker allows province to digitally track food products through supply chain A Green and Beyond and New Intelligence solution IBM Business Partner: TraceTracker [click here]

14. U.S. Department of State – Pakistan Telemedicine Project A New Intelligence and Smart Work solution IBM Business Partners: MedWeb, Motorola and Wateen [click here]

Government

[click here]

[back]



http://www.nc4.us/

http://www.serviware.fr/


http://www.tracetracker.com/

http://www.medweb.com/

http://www.motorola.com/us

http://www.wateen.com/index.html

Automotive

[click here]

Telecom-munications


Computer Services










City of Albuquerque selects IBM Cognos BI solutionA New Intelligence solution

Industry: Government n IBM Business Partner: Oracle

Business Need:Departments in the City of Albuquerque have maintained a variety of home-grown and off-the-shelf systems to manage data. With a mix of enterprise resource planning (ERP), legacy, mainframe and distributed relational data-base systems, data was spread across various systems and in multiple formats. Officials could not generate their own reports, nor could they consolidate information or share it with other departments without substantial manual effort.

Although City of Albuquerque officials wanted to convey key data to city residents over the Internet – especially public safety data – they had no solution in place to accomplish this critical task. They realized that a public extranet could be a tall order to fulfill, as the solution would need to be easy to use with minimal training and minimal software maintenance. It would also need to be scalable enough to serve many people simultaneously and quickly. The city needed to implement a business intelligence (BI) solution that was scalable, flexible and easy to use both internally and externally.

Solution:After considering several BI solutions, the City of Albuquerque selected IBM Cognos software. The city has standardized on IBM Cognos software to automate data collection and information sharing among its 7,000

employees in more than 20 departments – from public safety to libraries. To provide the right data at the right time, IBM Cognos software accesses information from the city’s key applications, including its PeopleSoft Customer Information System and Citizen Relationship Management (CRM/311) application.

BP Information:Oracle is one of the world’s largest business software companies, with more than 320,000 customers, repre-senting a variety of sizes and industries in more than 145 countries around the globe.



Primary contact information:Timothy Deskin Sales Account ManagerIBM Software Group, Information ManagementUSAPhone: 1-303-229-1937Fax: 1-845-489-9256Timothy Deskin/Denver/IBM@IBMUS

Government

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/y/0GLOS-7PETEY/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










City of Chicago dials up help from 411 Solutions InternationalA Dynamic Infrastructure and New Intelligence solution

Industry: Government n IBM Business Partner: 411 Solutions International

Business Need:The City of Chicago Office of Emergency Management and Communication (OEMC) wanted to scale its digital video surveillance infrastructure from an initial installation of 250 cameras to more than 3,500 cameras. To support this growth, the organization also needed a storage system that could support a growing amount of high-resolution data and allow OEMC employees to view it from any workstation in the organization’s data center. Further, the OEMC needed a system that could support its long-term goals, which included integrating its surveil-lance infrastructure with the existing surveillance systems of other city agencies, such as the airport authority and the police department. Implementing such a system would enable the OEMC to comply with mandates from the U.S. Department of Homeland Security and establish the city of Chicago as an innovative municipality.

Solution:After looking at solutions from other vendors, the OEMC engaged IBM Business Partner 411 Solutions International (411) to implement a storage solution from IBM. With the new IBM solution, the client can store high-resolution video surveillance data from cameras installed through-out the city. City departments use this surveillance data to record and efficiently review potential criminal

and/or emergency situations, allowing emergency workers to respond proactively, without waiting for witness emergency phone calls. The IBM Business Partner worked with IBM to implement the IBM storage hardware and servers in this solution.

BP Information:411 SOLUTIONS International provides strategic IT solutions utilizing the industry’s top technology.


Deployment:March 2006 – May 2006

Deal Size:Annual revenue: $1B – $10B

Primary contact information:Jane M. Morgan CEO411 Solutions InternationalUSAPhone: 708-482-4117 [email protected]

Government

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-74DNNC&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Ensuring Informed Exploration for a Better FutureA Dynamic Infrastructure and New Intelligence solution

Industry: Government n IBM Business Partner: Tardis Services

Business Need:Geoscience Australia provides an archive of offshore seismic data and satellite remote sensing data that has been collected in Australia over the course of many decades. This critical archive is used by the Australian Government to attract international exploration invest-ment to search for petroleum and gas. The archive continues to grow at an exponential rate, and maintaining access began to pose challenges to the agency.

Solution:Geoscience Australia chose IBM Premier Business Partner Tardis Services to provide an IBM storage solution. IBM Global Technology Services provided infor-mation optimization solutions and services to help the customer efficiently manage information and accelerate their knowledge discovery.

BP Information:Tardis Services is one of Australia’s leading IT providers, offering an end-to-end service for the design, implemen-tation and support of enterprise information systems.


Deployment:January 2008 – June 2008

Primary contact information:Brendan Hawke Client Executive – FederAustraliaPhone: 61-2-6201-8804 x18804Fax: 61-2-6201-8167Tie Line: 61-18804Brendan Hawke/Australia/IBM@[email protected]

Midmarket

Government

[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7JANZL&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










IBM and LOIT build interconnected wireless sensor network for China New Media A Dynamic Infrastructure, New Intelligence and Smart Work solution

Industry: Government n IBM Business Partner: LOIT

Business Need:China New Media Development Zone (CNM) needed to help its client The Xingguang Park (XGP) capitalize on two important opportunities. First, XGP wanted to leverage robust technology to build an interconnected wireless sensor network (WSN) to support better management and adhere to response requirements. As a major television park, XGP has numerous clients – including TV stars, station employees and tourists – who enter and leave the park every day. The intent of the new solution would be to use the WSN to guide and serve visitors according to their registration level. In addition, XGP wanted to expand its services portfolio by implementing a Media Content Cloud.

Solution:Based upon its strong existing relationship with IBM, China New Media Development Zone (CNM) selected IBM Global Services and IBM Business Partner LOIT to help. The team closely followed CNM requirements to develop a solution that would help XGP manage its park from a central command center. The new solu-tion consists of three layers, comprising sensors, monitoring and workflow. At the core of the sensor layer is the WSN – a set of sensor networks and active

RFID tags. Tags will be issued to guidance, equipment check-in, boundary management and emergency command systems.

BP Information:LOIT focuses on providing Applications Systems and Business Intelligent Solutions for the banking and financial services sector.




Primary contact information:Ya Xiao Liu SENIOR I/T ARCHITECTGlobal Technology Services; ChinaPhone: 86-10-63613754Fax: 86-10-6361-8531Tie Line: 901-3754Ya Xiao Liu/China/IBM@[email protected]

Government

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/2/0GLOS-7QM4W2/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










LCRA turns to IBM and Syclo for smart solutionA Green and Beyond, New Intelligence, Smart Work and Dynamic Infrastructure solution

Industry: Government, Energy & Utilities n IBM Business Partner: Syclo

Business Need:Responding to a wave of population growth in central Texas, LCRA ramped up its operations, increasing its capacity for electric power delivery, water supply, wastewater processing and other public services. The challenge was to accommodate the significant growth while maintaining reliable, cost-effective operations. To meet this challenge, LCRA would have to rely heavily on its ability to closely track its growing inventory and the activities of its workforce. But the existing system failed in this capacity, and the organization was spending a large portion of its time and money on costly, short-sighted spot repairs. Moreover, the system was difficult to use, particularly for scheduling routine equipment maintenance activities. Generating reports was also time-consuming: only the IT department could produce reports, and the process often took a few days. As a result, reports were frequently outdated by the time they reached the requesting users.

Solution:Using IBM Maximo Asset Management software along with IBM Business Partner Syclo’s SMART Mobile Suite for Maximo, LCRA consolidated asset information into one repository, automated its most crucial and

time-consuming processes, better mobilized its field technicians, and substantially reduced corrective maintenance. The system provides the flexibility to accommodate the tracking and reporting needs of LCRA’s separate lines of business. And, as the organiza-tion expands across Texas, the system can scale accordingly.

BP Information:Syclo delivers mobile software technology that enables customers to experience significant gains in productivity and overall operational efficiency.


Primary contact information:Laura J. Wilkens IBM Tivoli Client Success MarketingIBM CHQ, MarketingIBM Div 1NUSAPhone: 1-203-748-6990Fax: 1-203-748-6990Laura Wilkens/Somers/IBM@[email protected]

Government

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/5/0GLOS-6XZNE5/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Making major strides in patient care by integrating healthcare information A New Intelligence solution

Industry: Government, Computer services n IBM Business Partner: T-Systems

Business Need:SES is the public healthcare service for the regional Department of Health in Extremadura (Spain) and operates all of the region’s public hospitals, medical care centers and associated central administration. SES’ focus was to improve the quality and delivery of health-care. However, because each facility operated as a silo with its own patient records system and isolated processes – the data in one facility was not acces-sible regionally or from other facilities – it prevented the delivery of high quality patient care and further burdened doctors with manual processes. SES sought to have all the regional facilities act as one team with one com-mon goal: improve the quality, efficiency and delivery of healthcare. To achieve their goal they needed to remove the many barriers that existed between facilities.

Solution:Working with IBM Global Business Service and T-Systems, SES designed and deployed a regionally integrated healthcare system that supports and manages all SES patient records, connecting more than 13,000 users to the system through an enterprise portal. Patients will be able to go to any health center in the region, knowing the local doctor will be able to view their complete records, enabling faster clinical decision making.

BP Information:With a global infrastructure of computer centers and networks, T-Systems operates information and communications technology (ICT) for multinational corporations and public institutions.


Deployment:October 2004 – December 2008

Deal Size:$1 – 10B annual revenue

Primary contact information:Luis Javier Bonilla Gavin Healthcare Industry LeaderGlobal Business ServicesIBM Div 11SpainPhone: 34-91-397-6158Fax: 34-915 193 987Tie Line: 66158Luis Javier Bonilla Gavin/Spain/[email protected]@es.ibm.com

Government

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6AWEWL&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Ministry of Foreign Affairs and Trade in South Korea deploys an electronic passport system A New Intelligence and Dynamic Infrastructure solution

Industry: Government n IBM Business Partner: SI Company

Business Need:Among its other responsibilities, the Ministry of Foreign Affairs and Trade in South Korea worked to manage travel and customs policies for the nation, and in particu-lar, the agency was responsible for maintaining passport systems for travelers. The nation’s existing systems were able to keep incidents of passport forgery down to .06 percent; however, MoFAT was confident that this number could be reduced. The organization wanted to deploy a more comprehensive passport management solution that would help to protect Korean citizens without frustrating their travel efforts. At the same time, the orga-nization hoped that this new passport plan would help the nation better comply with International Civil Aviation Organization (ICAO) regulations.

Solution:With the help of local IBM Business Partner SI Company, MoFAT deployed an electronic passport system that equips traditional passports with embedded chips bear-ing data unique to the holder, such as headshots, fingerprints and iris patterns. So when travelers pass through a customs screening area, specialized

ICAO-compliant passport readers can access the identification information stored on the embedded chip, enabling screeners to more quickly verify passport authenticity. And since this information is now in an electronic format, MoFAT can share information with other government offices.


Deployment:October 2007 – May 2008

Deal Size:$1.7M Total Contract Revenue

Primary contact information:In Ho Kim KoreaPhone: (822)3781-7171Tie Line: 825-7171InHo Kim/Korea/IBM@[email protected]

Enterprise

Government

[click here]

[back]



http://w3.ibm.com/sales/ssi/rep_cr/8/0GLOS-7FQ958/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










NC4 helps boost disaster preparedness across Missouri A New Intelligence solution

Industry: Government n IBM Business Partner: NC4

Business Need:To better prepare for natural and man-made disasters and give first responders the ability to offer the speed and quality of emergency services that the public expects, the State of Missouri Office of Homeland Security needed to provide a new level of access to existing information and disaster management tools and resources.

Solution:IBM Global Technology Services and IBM Business Partner NC4 worked with the state to design and implement the Missouri Emergency Resource & Informa-tion System (MERIS), a platform that provides simple, integrated, Web-based access to diverse incident man-agement systems, resources and databases, along with collaboration tools to first-responders across the state. This gives emergency managers an unprecedented level of capability and makes disaster response more effective.

BP Information:NC4 delivers Situational Readiness (SR) solutions that empower government and businesses with accurate, timely and secure information to manage uncertainty.



Primary contact information:John L. Wegman Certified Client Executive-State of Missouri, SLE-Jefferson CityUSAPhone: 1-573-632-2218Fax: 1-573-632-2256Tie Line: 632-2218John Wegman/Jefferson City/[email protected]

Government

[click here]

[back]



Enterprise

http://www.nc4.us/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7LC2K5&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Serviware implements high performance solution for Institut d’Astrophysique de ParisA Dynamic Infrastructure, Green and Beyond and New Intelligence solution

Industry: Government n IBM Business Partner: Serviware

Business Need:To analyze the large amount of data provided by the Planck satellite, the Institut d’Astrophysique de Paris required intensive computational power to run thousands of Monte Carlo methods, a class of computational algorithms used when simulating physical and math-ematical systems that rely on repeated random sampling to compute results. Institut d’Astrophysique de Paris was looking for an IT service provider that could provide high performance computing (HPC) servers able to deliver 9 Teraflops of sustained performance, connectiv-ity through a low-latency network and a high storage capacity infrastructure.

Solution:IBM Business Partner SERVIWARE implemented a high performance solution based on IBM System x iDataPlex technology, IBM System Storage technology and IBM Deep Computing technologies.

BP Information:Serviware is a center of expertise focused on the successful implementation of information systems, as well as storage, data processing and graphic visualization systems.


Deployment:April 2008 – December 2008

Primary contact information:Claude Haik Market Manager for System x – System & Technology Group – Marketing – IBM FranceFrancePhone: 33-1-4905-8122Fax: 33-1.4905.8122Tie Line: 338122Claude Haik/France/IBM@[email protected]

Government

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NQDC9&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Swedish Road Administration breaks gridlock with smart road use management systemA Smart Work solution

Industry: Government n IBM Business Partner: SAP

Business Need:The city of Stockholm needed to gain control over growing urban traffic congestion. To better align road demand and supply, the city needed an efficient and dynamic system to meter and charge for road usage.

Solution:IBM was engaged to design, build and operate a fully automated road use charging solution that employs advanced optical recognition and RFID technologies.



Primary contact information:Johansson, Gunnar46-8-7935729Gunnar S Johansson/Sweden/IBM@IBMSE

Government

[click here]

[back]



Enterprise


http://www.ibm.com/software/success/cssdb.nsf/cs/CSDB-6QYN4W?OpenDocument&Site=corp&ref=crdb

Automotive

[click here]

Telecom-munications


Computer Services










Government

[click here]

[back]



Tardis Services works with Geosciences Australia to ensure informed exploration A Dynamic Infrastructure solution Industry: Government n IBM Business Partner: Tardis Services

Business Need:Geoscience Australia provides an archive of offshore seismic data and satellite remote sensing data that has been collected in Australia over many decades. This archive is used by the Australian Government to attract international exploration investment to search for petroleum and gas. The archive continues to grow at an exponential rate, and maintaining access began to pose challenges to the agency.

Solution:Geoscience Australia chose IBM Premier Business Partner Tardis Services to provide an IBM storage solution. IBM Global Technology Services provided information optimization solutions and services to help the customer efficiently manage information and accelerate their knowledge discovery.

BP Information:Tardis Services Pty Ltd, a division of Meridian Group, is a leading provider of information technology infrastructure solutions, consulting services and system support.



Primary contact information:Brendan Hawke Client Executive - FederAustraliaPhone: 61-2-6201-8804 x18804Fax: 61-2-6201-8167Tie Line: 61-18804Brendan Hawke/Australia/IBM@[email protected]

Midmarket

http://www.tardisltd.com/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?info type=CR&subtype=NA&htmlfid=0GLOS-7JANZL&appname=crmd




Automotive

[click here]

Telecom-munications


Computer Services










The Institute for Information Industry teams with Tung-I for SOA solutionA Smart Work solution

Industry: Government, Computer Services n IBM Business Partner: Tung-I Information Service Co.

Business Need:The Institute for Information Industry (III) is the govern-ment agency dedicated to supporting the development of the IT industry in Taiwan. III had set out to provide the IT infrastructure for Taiwan Biobank, a genetic data-base project designed to enable various research groups to analyze genetic information. But it soon encountered a variety of challenges. For example, the Biobank proj-ect was in its pilot phase, and the project requirements were neither clear nor determined. And a government regulation regarding privacy and genetic information had yet to be finalized. With these issues in mind, III sought an IT system that would not only be highly reliable and scalable, but that would also be capable of meeting the project’s current and future needs and processes – within the parameters of a tight time schedule.

Solution:III teamed with IBM Business Partner Tung-I Information Service Co. to meet the Biobank project’s needs with IBM Clinical Genomics Solution software, an integrated architecture that facilitates the identification and

understanding of the molecular basis of disease. The genomics solution runs on an SOA environment support-ed by IBM WebSphere Process Server software, a robust business engine that facilitates the creation of business processes needed to meet specific business goals.


Deployment:October 2006 – Ongoing

Primary contact information:Joe Lu Advisory IT SpecialistIBM Div 02TaiwanPhone: 886-02-8723-8974Fax: 886-2-2655-0541Tie Line: 849-8974Joe CH Lu/Taiwan/IBM@[email protected]

Government

[click here]

[back]



Enterprise

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-77ZF48&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










TraceTracker allows province to digitally track food products through supply chain A Green and Beyond and New Intelligence solution

Industry: Government, Consumer Products n IBM Business Partner: TraceTracker

Business Need:Before livestock becomes dinner there is a huge, and increasingly complex, agricultural food chain through which it travels. The feed ingredients for pork and beef come from many different source products and feed inputs. Processing beef and pork can involve multiple locales or organizations from birth farms and abattoirs to distribution centers and retailers including grocery stores and restaurants. With food safety concerns on the rise, the Province of Manitoba, as one of Canada’s largest pork producers and third largest cattle producer, realized it needed a better way to track and trace its food products from farm to fork.

Solution:The Province of Manitoba and IBM Global Services worked together to successfully test an information management and tracking system that could provide the blueprint for a national agri-food traceability network. Using Global Traceability Network (GTNet) software from IBM Business Partner TraceTracker – which allows trading partners to exchange critical product information, the province was able to digitally track food products as they moved through the supply chain.

BP Information:TraceTracker is a leading provider of global traceability solutions, delivered through a unique platform, innovative software applications and professional services.


Deployment:April 2007 – October 2007


Primary contact information:John (J.E.) Graham Services Executive, Food TraceabilityCanadaPhone: 1-204-938-7916Fax: 1-204-943-5415Tie Line: 317-7916John Graham/CanWest/IBM@[email protected]

Government

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/z/0GLOS-7TBQFZ/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










U.S. Department of State – Pakistan Telemedicine Project A New Intelligence and Smart Work solution

Industry: Government n IBM Business Partners: MedWeb, Motorola and Wateen

Business Need:Pakistan has almost 179 million people. More than 75 percent live in remote villages with access to fewer than 15 percent of all hospital beds in the country. There are no radiologists, pathologists, dermatologists or many other specialists. If a villager needs additional care, he or she often cannot afford the trip to the larger hospital in Rawalpindi.

Solution:IBM Global Business Services is working with the U.S. State Department and other public and private organiza-tions on a telemedicine project that has enabled medical specialists to treat patients in remote, medically under-served areas of northern Pakistan, some of whom have suffered for years with easily treatable diseases.

Using WiMAX wireless broadband technology, videocon-ferencing, and the Internet, the Pakistan Telemedicine Project has connected a central coordinating facility at the Holy Family Hospital in Rawalpindi, Pakistan, with a spoke hospital in District Attock, a rural area with few doctors and a limited supply of medical resources. Doctors in Rawalpindi, armed with personal comput-ers and videoconferencing equipment, ‘see’ patients remotely and confer with their counterparts at the dis-trict hospital. Medical records and information, including digital photos of skin lesions, for example, are shared

via a wireless network provided by Motorola and Wateen Telecom and navigated with Medweb software.

BP Information:MedWeb is an independent software vendor and solution provider; Motorola is a solution provider; and Wateen, is a regional independent software vendor and solution provider.


Deployment:July 2008 – September 2009

Deal Size:Services Revenue and total contract revenue (in US $): $323,000

Primary contact information:Bonnie L. Glick Project ExecutiveGlobal Business ServicesUSAPhone: 1-301-803-2025Fax: 1-301-803-2891Tie Line: 262-2025Bonnie L Glick/Bethesda/IBM@[email protected]

Government

[click here]

[back]



Enterprise




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7T9LWV&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Healthcare

1. DSS helps GSMS create competitive advantage with top “pedigree” IBM solution A Dynamic Infrastructure and New Intelligence solution IBM Business Partner: Direct Systems Support [click here]

2. Region medical center deploys electronic medical records solution from BlueWare A New Intelligence and Smart Work solution IBM Business Partner: BlueWare [click here]

3. SAP BusinessObjects launches first-of-its-kind Clinical Decision Intelligence System A New Intelligence solution IBM Business Partner: SAP BusinessObjects [click here]

4. SAP teams with IBM to deliver cross-business supply chain solution to medical material distributor A New Intelligence and Smart Work solution IBM Business Partner: SAP [click here]

5. Taking a holistic approach to healthcare management with IBM and SAP A New Intelligence solution IBM Business Partners: SAP and T-Systems [click here]

6. Xicheng District Health Bureau unifies its healthcare management system with help from Yuxin Company A New Intelligence and Smart Work solution IBM Business Partner: Yuxin Company [click here]

Healthcare

[click here]

[back]



http://blueware.us/



http://www.yuxin-inno.com/

Automotive

[click here]

Telecom-munications


Computer Services










Healthcare

[click here]

[back]



Midmarket

DSS helps GSMS create competitive advantage with top “pedigree” IBM solution A Dynamic Infrastructure and New Intelligence solution Industry: Healthcare, Wholesale Distribution & Services, Life SciencesIBM Business Partner: Direct Systems Support

Business Need:Formerly Golden State Medical Supply, GSMS is a wholesale pharmaceuticals distributor, contract manufac-turer and packaging company headquartered in California. It serves city, state and federal pharmaceutical needs in public and private hospitals and mail-order pharmacies. The company needed to comply with first-of-kind drug pedigree requirements set forth by the California Board of Pharmacy, which takes aim at reducing and eliminating drug counterfeiting and tampering.

New regulations require all prescription products to be serialized – identified – down to the individual item. Each item’s pedigree – or chain of custody – also must be validated before the product can be received by or distributed to any other party. GSMS sought to differentiate its services and gain an advantage by implementing an innovative solution to meet pedigree compliance ahead of the competition.

Solution:GSMS evaluated services and offerings from both IBM and pedigree application vendors. It chose IBM to deliver the design for a pharmaceutical tracing infrastructure. All software will be hosted on IBM System x servers, which will be provided by IBM Business Partner Direct Systems Support. The IBM Solution for Pharmaceutical Track & Trace helps protect the integrity of individual pharmaceutical

products and helps improve patient safety. The IBM offering provides a one-stop-shop for unique identification – or serialization – of pharmaceutical products. The solution includes strategy services, software and middle-ware, servers, and deployment and integration services.

BP Information:Utilizing world-class IBM server, storage, and software technologies, Direct Systems Support, Inc. provides innovative IT solutions that promote more effective and manageable business practices.


Deployment:Fourth quarter 2007 to fourth quarter 2008

Deal Size:$100,000 in contract revenue

Primary contact information:Paul Brandano Client ExecutiveIBM Div 12; USAPhone: 1-310-727-4038; Tie Line: 297-4038Paul Brandano/Los Angeles/IBM@[email protected]

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7E6R3N&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Region medical center deploys electronic medical records solution from BlueWareA New Intelligence and Smart Work solution

Industry: Healthcare n IBM Business Partner: BlueWare

Business Need:The organization, a regional medical center, wanted to improve the quality of care that it could deliver to its patients. Patient records were stored in paper form and spread throughout the hospital and its affiliates. Because these records were widely distributed, hospital staff could not easily compile all of the pertinent information regarding a patient, the process sometimes taking days. These inefficiencies resulted in delays to treatment and forced medical personnel to make decisions without all of the available information.

Solution:Taking advantage of the expertise and technology of IBM and IBM Business Partner BlueWare, Inc., the organiza-tion secured an electronic medical records solution that provides real-time access to a patient’s complete medical record. The hospital’s over 1,000 physicians can now pull up medical information from multiple systems, including diagnostic imaging, lab results, electrocardio-grams, nursing notes and outpatient records. And the new solution offers business intelligence functionality that lets staff gain new insight into patient health.

BP Information:BlueWare is an international software corporation dedicated to the healthcare industry.



Primary contact information:Lindsay Rumohr Marketing managerStrategic Healthware Solutions BlueWare, Inc.United StatesPhone: 1 231-779-0224 (x129)[email protected]

Enterprise

Healthcare

[click here]

[back]



http://blueware.us/

http://w3.ibm.com/sales/ssi/rep_cr/q/0GLOS-7UGS6Q/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Healthcare

[click here]

[back]



Midmarket

SAP BusinessObjects launches first-of-its-kind Clinical Decision Intelligence System A New Intelligence solution Industry: Healthcare n IBM Business Partner: SAP BusinessObjects

Business Need:Geisinger Health System sought to improve its electronic health record systems, allowing the healthcare group to organize information and integrate real-time clinical data with medical history information. An integrated solution providing increased clinical insight would help identify clinical trends, best practices and ultimately, improve patient care.

Solution:In collaboration with SAP BusinessObjects, IBM Global Business Services implemented a Clinical Decision Intelligence System (CDIS) Solution. This first-of-its-kind system leverages the health system’s wealth of clini-cal data derived from its decade-long use of one of the industry’s most advanced electronic health record systems. The CDIS, which utilizes open standards-based technology, will serve as the foundation for Geisinger’s integrated clinical, financial, operational, claims, genomic and other medical data in a format that allows for rapid analysis and reporting of vital insights from millions of patient encounters.

BP Information:SAP BusinessObjects offers a broad portfolio of tools and applications designed to help clients optimize business performance by connecting people, informa-tion, and businesses across business networks.


Deployment:May 2007 – Ongoing

Primary contact information:David L. Bush Inside Brand Specialist/ICS SPL – East RegionUSAPhone: 1-972-906-3402Fax: 1-800-262-9806Tie Line: 906-3402David Bush/Dallas/IBM@[email protected]

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7HXPEA&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Healthcare

[click here]

[back]



Midmarket

SAP teams with IBM to deliver cross-business supply chain solution to medical material distributor A New Intelligence and Smart Work solution Industry: Healthcare, Wholesale Distribution & Services n IBM Business Partner: SAP

Business Need:Based in Bordeaux, France, Implanet is a global dis-tributor of surgical implants. Marketing directly to local hospitals and other healthcare facilities, the company provides carefully selected surgical prostheses designed to meet the needs of customers in each region. The business had undertaken a logistics project in late 2007 that involved leveraging radio frequency identification (RFID) technology to streamline its supply chain and bet-ter control inventory levels. The project was determined a success, and Implanet realized that by offering similar capabilities to its customers, the business could not only generate a new revenue stream but also improve the level of service that it could deliver.

Solution:Implanet launched a complete, end-to-end traceability solution built with IBM RFID Solution for Pharmaceutical track and trace technology and IBM InfoSphere Trace-ability Server software. The IBM RFID solution provides the client with an automated tracking and supply system that Implanet has integrated with the SAP Business All-in-One for Consumer Products solution to manage its supply chain.



Deployment:April 2009 – Ongoing

Deal Size:$235,000 in software revenue

Primary contact information:Alexandre Botteri Information Solutions Sales Specialist – General BusinessFrancePhone: 33-1-4905-5272Tie Line: 335272Alexandre Botteri/France/[email protected]@fr.ibm.com

http://www-304.ibm.com/jct01003c/software/success/cssdb.nsf/CS/STRD-7HHGC2?OpenDocument&Site=default&cty=en_us

Automotive

[click here]

Telecom-munications


Computer Services










Taking a holistic approach to healthcare management with IBM and SAP A New Intelligence solution

Industry: Healthcare n IBM Business Partners: SAP and T-Systems

Business Need:ICS is the largest healthcare provider in Catalonia, Spain. Coordinating both medical and support activities among its eight hospitals was a complex challenge, with separate, isolated systems for both operations and medical management.

Solution:With help from the IBM Global Business Services and T-Systems, ICS implemented a suite of SAP ERP applications. The combination of SAP ERP for general business management and SAP for Healthcare provides a comprehensive range of integrated systems for ICS, where it is possible to control all operational processes from within a single environment.

BP Information:SAP is among the world’s leading business software providers, offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. A division of Deutsche Telekom, T-Systems operates information and communications technology (ICT) for multinational corporations and public institutions.


Deployment:May 2005 – June 2010

Deal size:$36M Total Contract Revenue

Primary contact information:Josep Bolart Vilaro Associate Partner – Public-HealthcareGlobal Business ServicesIBM Div 11SpainPhone: 34-93-401-8346Fax: 34-93-4 059 082Tie Line: 68346Josep Bolart Vilaro/Spain/[email protected]

Healthcare

[click here]

[back]



Enterprise



http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6AWEWL&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Xicheng District Health Bureau unifies its healthcare management system with help from Yuxin Company A New Intelligence and Smart Work solution

Industry: Healthcare n IBM Business Partner: Yuxin Company

Business Need:Hospitals and community centers in the Xicheng District Health Bureau have many disparate systems, each collecting and using patient information in its own way. The bureau needed to deliver a unified healthcare management system that included a single, compre-hensive electronic medical record (EMR) to facilitate the exchange and sharing of medical information among health service providers. However, XDHB’s previous healthcare management system was based on a major non-DB2 database and lacked the flexibility to integrate the disparate and hierarchical medical information within the districts’ heterogeneous systems. The bureau wanted to replace this environment with a service ori-ented architecture (SOA) platform that would consolidate patient data from all providers and establish a process for all providers to share information across the network.

Solution:Given the bureau’s widely disparate systems and lack of standards at the outset, SOA made sense as a strategy for integrating systems and sharing data. SOA would enable the Bureau to establish a standards-based approach to consolidating all patient information into a

single EMR. Specifically, XDHB chose IBM DB2 pure XML technology to achieve a flexible infrastructure. It also chose the IBM WebSphere DataPower Integration Appliance XI50 to increase the efficiency of XML data transformation and exchange.

BP Information:Yuxin Company is an Independent Software Vendor.


Deployment:May 2007 – October 2008

Deal Size:$100,000 in hardware and $100,000 in software

Primary contact information:Min Wang ADVISORY I/T SPECIALIST: TECHNChinaPhone: 10-6361-7193Min M Wang/China/IBM@[email protected]

Healthcare

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7SHSP6&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Industrial Products

1. Whirlpool increases global efficiencies with IBM and SAP solution A Dynamic Infrastructure solution IBM Business Partner: SAP [click here]

Industrial Products

[click here]

[back]




Automotive

[click here]

Telecom-munications


Computer Services










Whirlpool increases global efficiencies with IBM and SAP solutionA Dynamic Infrastructure solution

Industry: Industrial Products, Electronics n IBM Business Partner: SAP

Business Need:With its business processes becoming more numerous, disconnected and inefficient as it grew, Whirlpool Corporation reached a point where its profitability stagnated – despite rapid revenue growth. Whirlpool needed to not only consolidate its global business processes, but also integrate them to deliver maximum efficiency through its entire value chain.

Solution:Whirlpool engaged IBM Global Business Services and SAP to reconstitute its fragmented business processes with best practices across all of its processes and lines of business. Standardized metrics–as well as product and parts taxonomies– enable Whirlpool to achieve a new level of operational efficiency on a global scale.



Deployment:September 2007 – Ongoing

Primary contact information:David J. Ribick Vice President – Global Embedded SalesUSAPhone: 1-248-552-6924Fax: 1-248-552-6886Tie Line: 896-6924David Ribick/Southfield/IBM@[email protected]

Enterprise

Industrial Products

[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NWRXY&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Insurance

1. Lloyds deploys price optimization solution with help from IBM and Earnix A New Intelligence solution IBM Business Partner: Earnix [click here]

2. Putting a premium on business flexibility by redesigning core processes A Dynamic Infrastructure solution IBM Business Partner: Oracle [click here]

3. Silvermoon Group helps South African insurer speed new offerings to market A Dynamic Infrastructure and Smart Work solution IBM Business Partner: Silvermoon Group [click here]

Insurance

[click here]

[back]



http://www.earnix.com/


Automotive

[click here]

Telecom-munications


Computer Services










Lloyds deploys price optimization solution with help from IBM and Earnix A New Intelligence solution

Industry: Insurance n IBM Business Partner: Earnix

Business Need:Recognizing an opportunity to strengthen its competitive standing, Lloyds TSB Insurance (Lloyds) wished to employ a price optimization program. Unfortunately, the organization’s legacy infrastructure was unable to support the intense modeling demands of such a pricing strategy. In fact, the limitations of the insurer’s existing systems were already causing delays in price updates under the existing plan let alone under a more dynamic structure. Beyond attracting customers with competi-tive pricing, Lloyds hoped that by overhauling its pricing processes it would be able to better react to shifting market trends. Furthermore, the business would be able to use such a tool to mine its customer interactions to better anticipate the requirements and expectations of policyholders.

Solution:Working with IBM and IBM Business Partner Earnix, Inc., Lloyds deployed a price optimization and simulation tool that helps the business anticipate the possible reactions of customers to various marketplace factors. The new solution leverages complex mathematical

models that pull data from the client’s legacy systems to determine how customer demand will vary at different price levels by comparing costs, actuary data and other factors. At the same time, the business can also mine information from its customer relationship management systems to model customer satisfaction levels and identify policyholders likely to cancel their coverage.

BP Information:Using Earnix, providers of insurance and banking ser-vices are able to analyze and predict customer preferences, serving each customer with targeted offers and optimized price options.


Deployment:June 2006 – April 2008

Primary contact information:Barak Melnik [email protected]

Enterprise

Insurance

[click here]

[back]




http://w3.ibm.com/sales/ssi/rep_cr/6/0GLOS-7VFNG6/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Putting a premium on business flexibility by redesigning core processesA Dynamic Infrastructure solution

Industry: Insurance, Healthcare n IBM Business Partner: Oracle

Business Need:Groupe Mutuel, a provider of health and life insurance, has emerged as one of the market’s most successful insurers. Based in Martigny, Groupe Mutuel has grown by a factor of 10 over the past decade, becoming the number two health insurance provider in Switzerland with more than a million members. To achieve its goal of becoming number one in the Swiss health insurance market, Groupe Mutuel needed to become more flexible and cost efficient while also improving the quality and timeliness of the services it could provide to its customers – but without changing the decentralized structure that is a pillar of its business model.

Solution:Groupe Mutuel teamed with IBM Global Business Services to design a new back-office system based on a software platform from IBM Business Partner Oracle. More specifically, the organization migrated its financial operations (ranging from general accounting to cash management) to Oracle E-business Suite software. At the same time, the business implemented Oracle People-Soft Human Resources software to manage not only its internal processes but to also manage the employee information and associated insurance data of its custom-ers. After the software had been deployed, the IBM Global Business Services team worked with the

client to optimize the Oracle software, integrating it with the organization’s larger environment, including its Web environment. Presently, Groupe Mutuel staff can now access the Oracle PeopleSoft systems through internal Web portals, and the business is presently researching extending this capability to its customers as well.

BP Information:Oracle is one of the world’s largest business software companies.



Primary contact information:Ekandakula P. Bonkangu Adv. Territory Sales Rep, SMB (Primary) Switzerland, Territory Finance GenevaSwitzerlandPhone: 41-58 333 43 63Fax: 41-58 333 43 63Tie Line: 3-4363Ekandakula P Bonkangu/Switzerland/[email protected]@ch.ibm.com

Insurance

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7PTLVG&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Insurance

[click here]

[back]



Silvermoon Group helps South African insurer speed new offerings to marketA Dynamic Infrastructure and Smart Work solution Industry: Insurance n IBM Business Partner: Silvermoon Group

Business Need:The Professional Provident Society (PPS), a leading South African provider of specialized insurance services for professionals, wanted to improve its ability to bring new products to market in order to respond to changing customer demands and stiffening competition. The inherent nature of legacy systems had made application and product development complex, costly and fraught with risk. As a result, it took years to introduce new products into the marketplace.

Solution:Working in close collaboration with IBM Business Partner Silvermoon Group, PPS replaced all of its legacy systems with a completely new, modular application infrastructure based on the principles of the IBM Insurance Application Architecture (IAA). This was the first end-to-end implementation of IAA in the South African market. The common IAA-based platform unified several previously disparate policy systems and dramatically improved speed to market, enabling the company to leap far ahead of its competition with an unprecedented rate of new product introductions.

BP Information:Silvermoon Business Systems is an international software company focused on the delivery and implementation of its unique enterprise-level insurance system components.


Primary contact information:Jim Stephens Project editor, references and case studiesIBM CHQ, MarketingUSAPhone: 1-910-686-3492Fax: 1-910-686-3491Tie Line: 000-0000Jim Stephens/Somers/Contr/[email protected]

Midmarket

http://www.silvermoongroup.com/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7FGSVM&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services











1. Dittrich and Partner Consulting scores goal with sports statistician in Europe A Smart Work and New Intelligence Solution IBM Business Partner: Dittrich and Partner Consulting [click here]

2. Launching a major satellite TV business with unprecedented speed A Smart Work solution IBM Business Partner: TATA Consultancy Services [click here]


[click here]

[back]



http://www.tcs.com/homepage/Pages/default.aspx

Automotive

[click here]

Telecom-munications


Computer Services











[click here]

[back]



Midmarket

Dittrich and Partner Consulting scores goal with sports statistician in EuropeA Smart Work and New Intelligence Solution Industry: Media and entertainment n IBM Business Partner: Dittrich and Partner Consulting

Business Need:Headquartered in Germany, IMPIRE AG provides sports statistics, television graphics, 3-D animations and more to German-language-based television broadcast-ers, Web sites and print media. The core of IMPIRE’s business is providing real-time updates and statistics for live hockey and soccer games to media broadcasters across Germany, Austria and Switzerland. With tech-nological resources available that could enhance and even revolutionize its business, the company sought to obtain IT solutions that could help it develop innovative products and offer its customer base unique new experiences.

Solution:With assistance from IBM Business Partner Dittrich and Partner Consulting, IMPIRE implemented an IBM solution that dynamically and rapidly generates new statistical information. Leveraging IBM technology, the client manages and monitors individual sporting event data — such as goals scored and free kicks in soccer — to be evaluated and published during each game. The client now offers its services, such as its Web-based sports ticker, which communicates real-time event data and statistics to consumers more quickly than even a live broadcast. And with the IBM solution, IMPIRE can now integrate and analyze historical game data and current data — almost as it happens — in near real time,

providing dedicated sports fans with a deeper under-standing of the game. The “mix-and-match” data is available only from IMPIRE, giving the client a strong competitive advantage.

BP Information:Dittrich & Partner Consulting GmbH specializes in management consultancy for the development of information processing systems.

Deployment:July 2004 – Ongoing

Deal size:$320,000


Primary contact information:Alexander Koerner Certified Senior IT-Specialist, Channel Technical Sales Germany – Informix, Brand Focal Point IMIBM Div SW; GermanyPhone: 49-89-4504-1423Tie Line: 145-1423Alexander Koerner/Germany/[email protected]@de.ibm.com

http://www.dpc.de/index.htm

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6VMGR9&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Launching a major satellite TV business with unprecedented speedA Smart Work solution

Industry: Media & Entertainment n IBM Business Partner: TATA Consultancy Services

Business Need:TATA Group, one of India’s oldest and most respected business conglomerates, wanted to become a pioneer in the country’s newly opened, direct-to-home satellite TV market. To become a major player in the new market, TATA had to launch an entirely new business – beginning with no infrastructure or existing processes at all – and do it very quickly, in order to beat out the competition.

Solution:TATA teamed with broadcast partner STAR to create Tata Sky and chose IBM to build a robust, flexible business model and SOA-based IT infrastructure to launch its broadcast service. This “green field” project, in which a business is built from scratch, was the first of its kind in India.

BP Information:TATA Consultancy Services offers a wide range of IT services, outsourcing and business solutions.



Primary contact information:ANJALI J AMAR SA,Deputy General Manager Media and Entertainment, Comms Sector.IndiaPhone: 91-22-56962183 x2183Anjali J Amar/India/IBM@[email protected]


[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NWTFN&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Retail

1. Embracing supplier collaboration to streamline processes A Dynamic Infrastructure and Smart Work solution IBM Business Partner: eFuture Information Technology Inc. [click here]

2. it-Werke Technology uses biometrics to help German retailer identify and reward loyal customers A Dynamic Infrastructure and Smart Work solution IBM Business Partner: it-werke Technology GmbH [click here]

3. Moosejaw Mountaineering scales new heights with Web 2.0. A Smart Work solution IBM Business Partner: Crossview [click here]

4. Restructuring checkout processes to offer a more personalized, efficient experience A New Intelligence solution IBM Business Partner: Jantar Sp. z o.o [click here]

5. Retail Anywhere sweetens success for Rocky Mountain Chocolate Factory A Dynamic Infrastructure solution IBM Business Partner: Retail Anywhere [click here]


Retail

[click here]

[back]



http://www.e-future.com.cn/

http://www.jantar.pl/en.php/

Automotive

[click here]

Telecom-munications


Computer Services










Retail, cont.

6. SKY IT solution gives global retailer the power to anticipate and respond to consumer demands, increasing customer satisfaction A New Intelligence solution IBM Business Partner: SKY IT Group [click here]

7. Using business intelligence and analytics to craft highly targeted promotional campaigns A Dynamic Infrastructure and New Intelligence solution IBM Business Partners: Mapping and SAS [click here]

8. Wir leben Apotheke gets prescription for success from IBM and ProMedisoft AG A New Intelligence and Smart Work solution IBM Business Partner: ProMedisoft AG [click here]

Retail

[click here]

[back]



http://www.mappingsuite.com/en/company/mapping-company-0050.html

http://www.sas.com/

http://www.promedisoft.de/

Automotive

[click here]

Telecom-munications


Computer Services










Embracing supplier collaboration to streamline processes A Dynamic Infrastructure and Smart Work solution

Industry: Retail n IBM Business Partner: eFuture Information Technology Inc.

Business Need:In order to maintain its market leadership position, Chinese retailer Yansha needed to increase its competitiveness against both local retailers and new foreign competitors in an increasingly deregulated Chinese retail industry. Yansha saw that the best way forward was to transform the way it does business with its supply chain partners through the adoption of new business processes, automation and business intelligence.

Solution:To transform its processes for more informed decision-making, Yansha worked with the IBM China Research Lab (CRL) and IBM Business Partner eFuture to develop Blue Engine, a process-driven SCM platform built specifically for the retailer. This first-of-its-kind supply chain management (SCM) platform leverages a service-oriented architecture (SOA) to integrate enter-prise resource planning (ERP) and SCM applications. The platform enables Yansha and its suppliers to lever-age new real-time performance information to provide transparency into supply chain business processes and generate actionable business intelligence, setting new standards of efficiency.

BP Information:eFuture Information Technology Inc., is a leading provider of software and services in China’s rapidly growing retail and consumer goods industries.


Deployment:October 2005 – Ongoing

Primary contact information:Wei Sun SR MGR,SVCS DELIVERY EXCELLENCIBM ResearchIBM Div 90ChinaPhone: 86-010-58748402Fax: 86-010-58748330Wei CR Sun/China/IBM@[email protected]

Retail

[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-79C88A&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Retail

[click here]

[back]



it-Werke Technology uses biometrics to help German retailer identify and reward loyal customersA Dynamic Infrastructure and Smart Work solution Industry: Retail n IBM Business Partner: it-werke Technology GmbH

Business Need:Gewandhaus Gruber is a successful clothing retailer with a 350-year history of dressmaking and retailing. It has eight branch stores, two outlets and a sports shop in towns and villages around Munich, Germany, where the retailer sells men’s, women’s and children’s apparel as well as traditional Bavarian clothing. The retailer was looking for innovative ways to differentiate itself in the competitive retail market. Wanting to better understand its existing customers and to attract new ones, Gewandhaus Gruber was ready to implement a customer loyalty program.

Solution:Using advanced technology, Gewandhaus Gruber launched the first fingerprint-identification-based loyalty program and payment method in Germany. At the heart of the solution is digiPROOF biometric identifica-tion technology from IBM Business Partner it-werke Technology GmbH. The digiPROOF solution allows Gewandhaus Gruber’s “Zebra Club” loyalty club mem-bers to pay for purchases via a fingerprint-scanning system that also tracks purchases and that rewards club members through loyalty incentives. Integrated with an IBM Anyplace Kiosk, the fingerprint scanner offers a compact, robust and reliable hardware solution that helps customers make purchases quickly and efficiently.

Gewandhaus Gruber currently uses eight 4838-135 IBM Anyplace Kiosks in this solution.

BP Information:it-werke Technology GmbH focuses on biometric identi-fication systems and applications in the field of payment, marketing, loyalty and customer relation management.


Deployment:December 2006 – August 2007

Deal size:Annual revenue less than $5 million

Primary contact information:Joern Kaller ISV Solution Sales Retail / CPG & Business DevelopmentIBM Div BPGermanyPhone: 49-711-785-1961Fax: 49-(0)711-785-4064Tie Line: 111-1961Joern Kaller/Germany/IBM@[email protected]

Midmarket

http://www.it-werke.com/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-74YF6A&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Midmarket

Retail

[click here]

[back]



Moosejaw Mountaineering scales new heights with Web 2.0.A Smart Work solution Industry: Retail n IBM Business Partner: Crossview

Business Need:Michigan-based Moosejaw Mountaineering and Backcountry Travel, Inc. has a marketing strategy that stands out, with a very likeable brand personality and a focus on building a community of shoppers loyal to both the brand and the company’s culture. To thrive in a highly competitive market, Moosejaw sought to create an experience that would engage a customer community whose appetite for extreme sports is matched only by its hunger for communication and collaboration.

Solution:Moosejaw implemented a ground-up solution from IBM and IBM Business Partner CrossView based on IBM WebSphere Commerce and IBM Lotus Connections social networking software that creates a seamless, interactive, community shopping experience across every sales channel, with social networking capabilities like blogging, group discussion and customer product ratings. Thanks to the new solution, Moosejaw is making itself one of the leading places to be for outdoor adventurers.

BP Information:CrossView is a pioneering provider of cross-channel commerce solutions that empower organizations to deliver an integrated consumer experience and optimize transactions for all customer touch points.


Deployment:May 2007 – June 2008

Deal size:$500,000 in SW and $1.2 million in Business Partner services

Primary contact information:Elizabeth Hunter WebSphere Commerce Sales Specialist, Great LakesUSAPhone: 1-517-377-3778Tie Line: 896-3778Elizabeth Hunter/Lansing/IBM@[email protected]

http://www.crossview.com/crossview/us

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7FFSQG&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Midmarket

Restructuring checkout processes to offer a more personalized, efficient experience A New Intelligence solution

Industry: Retail n IBM Business Partner: Jantar Sp. z o.o

Business Need:Hoping to better serve its customers while increasing its sales, Spolem PSS Polnoc wanted to change the nature of how it interacted with its patrons. Namely, the business was looking to restructure its checkout processes to deliver a more personalized, efficient experience. In the past, long checkout lines were far too common at store locations, and the business wanted to provide a new way of buying for its consumers. At the same time, the company was hoping that, by interacting with its shoppers more closely, it would be able to better understand and anticipate their desires.

Solution:IBM, along with IBM Business Partner Jantar Sp. z o.o., worked with the client to deploy a self-checkout system that delivers a customized shopping experience to users while supporting business intelligence efforts by the store. As shoppers check out using these new self-service kiosks, they now scan a membership card that is tied to a unique customer profile within the client’s sales systems. The new IBM solution tracks indi-vidual buying patterns and previous purchases, enabling Spolem PSS Polnoc to send targeted marketing messages and offers directly to the consumer via the self-service kiosk. In addition, because the check-

out system is integrated with the store’s loyalty program, shoppers can earn and access rewards, resulting in discounts on current and future purchases.

BP Information:Jantar Sp. z o.o provides automatic identification solutions by relying on high-tech technologies and co-operation with market’s leaders.


Deployment:June 2008 – February 2009


Primary contact information:Przemyslaw Targosz Territory Sales RepresentativePolandPhone: 48-22-609-5688Fax: 48-22-878-6888Tie Line: 5688Przemyslaw Targosz/Poland/[email protected]@pl.ibm.com

Retail

[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7UGDS6&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Business Partner References for Midsize BusinessesLet’s build a Smarter Planet together.

Retail

[click here]

[back]



Retail Anywhere sweetens success for Rocky Mountain Chocolate Factory

A Dynamic Infrastructure solution Industry: Retail n IBM Business Partner: Retail Anywhere

Business Need:Rocky Mountain Chocolate Factory is an international franchisor, confectioner and retailer in the United States, Canada and the United Arab Emirates. Focusing primarily on the production of its candies, the company directly managed only five of its stores, relying on franchise holders to control the remaining operations. Each franchise maintained independent point-of-sale (POS) systems. Sales data was transmitted back to the company’s main office via e-mail, but compiling this data in a timely, efficient manner proved challenging. By the time a usable report was available, it was out-dated. Unable to clearly see into its sales and inventory processes, the company could not accurately determine the effectiveness of its marketing efforts. And, while it could track the volumes of candies being shipped from the factory, the company could not identify sales volumes at each store, obscuring sales trends.

Solution:After considering between 25 and 30 other retail solution vendors, the client teamed with IBM Business Partner Retail Anywhere to standardize its POS systems. The new retail system was built on Retail Anywhere Point of Sale software, and it was supported by IBM SurePOS 500 Express hardware. The client now has a universal and affordable POS solution for its franchise locations.

BP Information:As a complete POS retail solutions provider, Retail Anywhere works directly with customers to deliver an integrated system with software and hardware as well as professional services to meet their individual retail requirements.


Deployment:March 2006 – November 2006

Deal size:$250,000 multi-year rollout

Primary Contact information:Brian J. Carreiro Territory Sales Rep - SMB - ColoradoIBM Div 12USAPhone: 1-303-773-5316Fax: 1-303-773-5436Tie Line: 656-5316Brian Carreiro/Dallas/IBM@[email protected]

Midmarket

http://www.retailanywhere.com/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7DYP4N&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services











Retail

[click here]

[back]



Midmarket

SKY IT solution gives global retailer the power to anticipate and respond to consumer demands, increasing customer satisfaction A New Intelligence solution Industry: Retail n IBM Business Partner: SKY IT Group

Business Need:Fashion designer and retailer Elie Tahari had its order, sales, inventory and financial data spread across the company, making it difficult for managers to access the inventory data they needed to make critical business decisions quickly. Managers couldn’t identify which products were in the greatest demand, which resulted in the company’s warehouses being overstocked with less popular items, while the hottest items remained on back order.

Solution:Elie Tahari worked with IBM and Sky IT Group to develop InSeam – a comprehensive reporting platform that uses a centralized data warehouse to integrate internal order, sales, inventory and financial data with external retailer data and Internet-based demographic intel-ligence. The security-rich, open platform provides high levels of reliability, performance and scalability. The real-time reporting system uses a Cognos solution to present consolidated, and customized, scorecards to users – accessible via email or the web – making crucial inventory decisions a snap.

BP Information:IBM Premier Business Partner Sky I.T. Group is a single source IT Solution provider that focuses on its customers’ bottom line business results by driving technology optimization.


Deployment:October 2002 to December 2002

Deal size:$250,000

Primary Contact information:G M. (Mike) Daniels Territory Sales Representative – Retail/Apparel IndustryIBM Div 12USAPhone: 1-914-307-3260Fax: 1-914-765-5295Tie Line: 268-2448Mike Daniels/Armonk/IBM@[email protected]

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-5WVUXG&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Using business intelligence and analytics to craft highly targeted promotional campaignsA Dynamic Infrastructure and New Intelligence solution

Industry: Retail n IBM Business Partners: Mapping and SAS

Business Need:To maintain its leadership in the increasingly competi-tive retail grocery industry, Carrefour sought to gain more control over its marketing processes and more effectively leverage its business intelligence – with the ultimate aim of strengthening customer loyalty.

Solution:Carrefour teamed with IBM and Business Partners Mapping and SAS to put in place a groundbreaking in-store promotion system across its supermarket and hypermarket stores that enables the planning and execution of more targeted campaigns, with more rapid feedback as to their effectiveness. By relying on its own business intelligence and analytics, Carrefour can craft highly targeted campaigns, execute them more rapidly and gauge their impact instantaneously.

BP Information:MAPPING is a software development company special-izing in output management applications designed to provide cost-effective enterprise document management solutions to a wide range of businesses. SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market.


Deployment:May 2008 – Ongoing

Primary contact information:Sten Le Quellec Distribution Business Solution ProfessionalGlobal Business ServicesFrancePhone: 33-1-4905-9010Fax: 33-1.4905.90.10Tie Line: 339010Sten Le Quellec/France/IBM@IBMFR


Retail

[click here]

[back]



Enterprise


http://www.sas.com/

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7NWSZF&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Wir leben Apotheke gets prescription for success from IBM and ProMedisoft AG A New Intelligence and Smart Work solution

Industry: Retail n IBM Business Partner: ProMedisoft AG

Business Need:Wir leben Apotheke, a chain of pharmacies in Germany, places approximately 20 percent of its open-to-sell products on sale. The assortment of products on sale changes on a twice weekly basis, meaning the company needs to re-price 40 percent of its open-to-sell products two times per week: 20 percent of the products needed to be set to the sale price and 20 percent of the products needed to be returned to regular prices. The company found that updating the price labels on its shelves was costly, highly time consuming and error prone. To simplify pricing changing, Wir leben Apotheke wanted to implement a solution that includes electronic price labels on its shelves. The new electronic price labels should be easy to change, integrate with the company’s point of sale (POS) system, enterprise resource planning (ERP) system and a back-office infrastructure, and easy to read for the company’s visually handicapped customers.

Solution:Wir leben Apotheke turned to IBM and IBM Business Partner ProMedisoft AG to assist with the implementation of an electronic shelf label (ESL) system. The ESL system enables automatic pricing updates, replacing time-consuming, manual efforts. This enables Wir leben Apotheke to run weekly or bi-weekly targeted marketing

campaigns like late night special pricing rates on par-ticular products. In addition, and of particular importance to the chain, is the fact that, if a product is out of stock in one store, customers get real time information on the second page of the intelligent electronic shelf label that informs them where the product is still available and how many of them are in stock at the company’s other stores.


Deployment:April 2009 – June 2009

Primary contact information:Roland Doemer Chief Architect Total Store Germany (CITA)GermanyPhone: 49-211-476-2728Tie Line: 129-2728Roland Doemer/Germany/IBM@[email protected]

Midmarket

Retail

[click here]



[back]


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7S29DB&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Telecommunications

1. Care2 reduces energy consumption with help from rs-unix A Green and Beyond solution IBM Business Partner: Rs-unix [click here]

2. Singapore Telecom deploys electronic queue management solution A New Intelligence solution IBM Business Partner: Vintedge [click here]

Telecom-munications

[click here]

[back]



http://www.vintedge.com/

Automotive

[click here]

Telecom-munications


Computer Services










Care2 reduces energy consumption with help from rs-unix A Green and Beyond solution

Industry: Telecommunications n IBM Business Partner: Rs-unix

Business Need:Founded in 1998, Care2 is a social networking Web site that enables environmental enthusiasts across the globe to connect and to share resources and information. Care2 has grown steadily, struggling to keep pace by cobbling together its IT systems to meet short-term needs. Over time, this strategy limited the organization’s growth options and wasted valuable resources. With such a distributed environment, Care2 could not effectively control its energy consumption, because its only gauge for energy usage was its power bill. And the business could not easily identify inefficient systems, which resulted in system errors or mismanaged technology that wasted electricity, increasing energy costs along with the organization’s carbon footprint. Care2 forecasted growth that would exceed its current capacities, which meant the business needed to update its systems. Recognizing that this update would be an ideal opportunity to revamp its energy policies, the organization began looking for a new operating environment that was more scalable and more environ-mentally responsible.

Solution:Working with IBM Business Partner rs-unix, Care2 implemented an energy-efficient data center solution

that includes proactive power management tools capable of controlling and even capping energy consumption. The solution offers clear insight into exist-ing energy usage levels and uses proactive monitoring alarms, which enable the organization to respond to irregularities in power consumption or wasted electricity. With energy caps in place, the organization can prevent sudden, unauthorized usage increases by malfunctioning or inefficient equipment.



Primary contact information:Lynwood S. (Steve) Cole Program Strategy, Energy & EnvironmentIBM CHQ, MarketingUSAPhone: 1-919-678-1539Fax: 1-877-280-8325Tie Line: 349-4673Steve Cole/Raleigh/IBM@[email protected]

Telecom-munications

[click here]

[back]



Enterprise

http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7R6QT6&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Singapore Telecom deploys electronic queue management solutionA New Intelligence solution

Industry: Telecommunications n IBM Business Partner: Vintedge

Business Need:Singapore Telecommunication Limited (SingTel) had been using a stand-alone store-front queue manage-ment system from Q-matic Solutions at all of its retail outlets. However, the system lacked business process automation capabilities, such as integration with the company’s back-end and customer database systems, and offered very limited management reporting tools. In addition, the system did not allow self-service automa-tion; all queue ticketing and customer registration had to be done by SingTel staff. Furthermore, the existing system did not offer any visual interface for SingTel staff and customers. Instead, queue numbers were displayed on LED screens, which detracted from the customer in-store experience. Finally, SingTel was distributing new mobile numbers manually. This manual distribution method lacked flexibility and increased the possibility for errors. SingTel needed to replace its legacy queue man-agement system with a centralized solution that could manage its in-store queues and integrate data related to transactions, orders and mobile number distribution.

Solution:Singapore Telecommunication Limited worked with IBM Singapore to deploy an asset-based electronic queue management solution based on IBM System x hardware and IBM WebSphere software. The company engaged

IBM Global Technology Services - Integrated Technology Services to provide overall project management, as well as system and infrastructure implementation services. Vintedge was the solution provider.

BP Information:Vintedge is a leading independent full-service interactive agency in Singapore.


Deployment:September 2008 – May 2009


Primary contact information:Tony Guan Chew Ng SOLUTIONS MANAGERGlobal Technology ServicesSingaporePhone: 65-6418-1063Fax: 65-6224-5260Tie Line: 919-1063Tony Guan Chew Ng/Singapore/IBM@[email protected]

Telecom-munications

[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/3/0GLOS-7P84L3/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










Travel & Transportation

1. All Nippon Airways teams with IBS for cargo management solution A Dynamic Infrastructure solution IBM Business Partner: IBS [click here]

2. DP World Southampton turns to SRO Solutions for asset management solution A Dynamic Infrastructure and New Intelligence solution IBM Business Partner: SRO Solutions [click here]

3. Guangzhou Metro Corporation selects IBM technology to improve city’s rapid transit system A Dynamic Infrastructure, Green and Beyond, New Intelligence and Smart Work solution IBM Business Partner: Oracle [click here]

4. IBM BlueSky solution helps airport set smarter fees and handling charges A Smart Work solution IBM Business Partner: SAP [click here]

5. Infratab helps DHL keep its cool A Smart Work and New Intelligence solution IBM Business Partner: Infratab [click here]

6. Success takes flight in American Airlines HR with IBM solution delivered by Mercer A Smart Work solution IBM Business Partner: Mercer [click here]

7. System z is just the ticket to move 11 million people around Rio De Janeiro A Dynamic Infrastructure solution IBM Business Partners: Montreal Informática and Ingram Micro [click here]


[click here]

[back]



http://www.ibsplc.com/

http://www.dpworldsouthampton.com/



http://www.infratab.com/

http://www.mercer.com/home.htm

http://www.montreal

http://www.ingrammicro.com/

Automotive

[click here]

Telecom-munications


Computer Services










All Nippon Airways teams with IBS for cargo management solutionA Dynamic Infrastructure solution

Industry: Travel & Transportation n IBM Business Partner: IBS

Business Need:In 2006, ANA developed a four-year medium-term growth strategy that would enable the company to “reach the top in Asia in 2009.” One of three main points for this growth strategy called on ANA to enhance its infrastructure to promote its cargo and mail business. ANA expects its international cargo market to grow by 10-15 percent annually. However, the international cargo business requires an infrastructure that can react to an ever-changing market and meet global standards. ANA’s legacy Unisys platform, which was approaching end of service, did not offer the openness and scalability necessary.

Solution:To create its next generation international cargo system, ANA adopted iCargo, a cargo management solution from IBM Business Partner IBS. IBS also delivered consulting services for the solution. The iCargo solution runs on two IBM System p5 590 servers running the IBM AIX V5.2 operating system. One of the new System p5 servers hosts the company’s production, testing, maintenance and training environment, while the other server hosts the company’s production and maintenance environment.

ANA also implemented an IBM System Storage DS8100 storage device and an IBM System Storage DS4800 storage device to support the company’s databases. The new devices store user input data, system process data and international cargo business data.

BP Information:IBS is a leading provider of technology products and services to the travel, transportation and logistics industry.


Deployment:June 2007 – February 2009

Primary contact information:Tatsu Watanabe Global Business ServicesJAPANPhone: 81-80-1393-0366Fax: 81-3-6250-6535Tatsu Watanabe/Japan/IBM@[email protected]


[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/6/0GLOS-7K2BL6/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










DP World Southampton turns to SRO Solutions for asset management solutionA Dynamic Infrastructure and New Intelligence solution

Industry: Travel & Transportation n IBM Business Partner: SRO Solutions

Business Need:DP World Southampton, the second-largest container terminal in the United Kingdom, relied on a legacy computerized maintenance management system (CMMS), which was not well adapted to the company’s business processes. Because the system had never been properly configured to meet the company’s needs, staff found it difficult to intelligently manage its mainte-nance workloads. The organization wanted to confirm that it was servicing its equipment often enough to meet ISO 9001:2000 quality standards and to comply with health and safety regulations. Equally, staff found that 80 percent of its maintenance work was aimed at fixing breakdowns, rather than preventing them. Every time a crane breaks down, it slows the organization’s throughput and ultimately costs money. By becoming more proactive in its maintenance work, the organization could reduce delays and boost efficiencies.

Solution:DP World Southampton engaged IBM Business Partner SRO Solutions to deploy and configure the IBM Maximo Asset Management software. The solution provides engineering technicians with direct access to maintenance systems for the first time and enables the integrated management of its procurement and inventory systems.

Now, engineering technicians can diagnose potential problems before they occur. DP World Southampton is also planning to implement and integrate hand held devices to provide remote and real-time access to the monitoring system.

BP Information:SRO Solutions deliver leading asset management solutions, focusing on marine transportation, offshore oil and gas, and manufacturing and production.


Deployment:September 2007 – Ongoing

Primary contact information:Steve Driver Managing DirectorSRO SolutionsUnited [email protected]

Midmarket


[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7UFP9J&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Guangzhou Metro Corporation selects IBM technology to improve city’s rapid transit systemA Dynamic Infrastructure, Green and Beyond, New Intelligence and Smart Work solution

Industry: Travel & Transportation n IBM Business Partner: Oracle

Business Need:Guangzhou Metro Corporation (GZ Metro) has selected IBM technology and services to improve the City’s rapid transit system serving more than two million passengers a day. GZ Metro is working with IBM to introduce an Integrated Asset Management (IAM) System as part of its modernization efforts. The IAM system will be the first of its kind for China. IBM will help GZ Metro manage all of its IT and physical assets including four commuter lines, 60 stations and more than 116 kilometers of track. The investment is aimed to turn the public transporta-tion system into an environment-friendly, intelligent and digitalized transportation system.

Solution:For the implementation of the IAM platform, IBM Global Business Services will build a uniform asset classification and coding system for all assets, as well as integrate the operational and financial management processes in investment, construction, operation and asset maintenance – throughout the entire life cycle of asset management. The system, which utilizes an Oracle database, will improve

the GZ Metro’s transparency into their operational processes, which can enhance asset-related decision-making, asset service delivery and return on investment. This will contribute to GZ Metro’s business objective of improving efficiency and increasing asset uptime.

BP Information:Oracle Corporation is one of the world’s largest business software companies.



Primary contact information:Zhong Cai SENIOR MANAGING CONSULTANTGlobal Business ServicesChinaPhone: 86-20-85113975Vinnie Z Cai/China/IBM@IBMCN


[click here]

[back]



Enterprise


http://w3.ibm.com/sales/ssi/rep_cr/m/0GLOS-7RHRUM/nfd/index.html

Automotive

[click here]

Telecom-munications


Computer Services










IBM BlueSky solution helps airport set smarter fees and handling charges A Smart Work solution

Industry: Travel & Transportation n IBM Business Partner: SAP

Business Need:The Prague Airport, which served more than 12.6 million travelers in 2008, has as its goal to increase its pas-senger numbers each year. To achieve its objective of continuously expanding passenger capacity, the airport needed a better, more flexible way to set airport and handling fees for its customers, the airlines. The airport intended to increase its business revenue by creating a flexible incentive program to attract new customers and retain its current ones. To do this, the airport needed an integrated information management system that could consolidate relevant data such as passenger num-bers, peak and lull times, numbers and types of planes. Prague Airport then needed to apply that data to gener-ate a fee structure that would both generate increased revenue for the airport and encourage the airlines to use it instead of a competing airport in the region.

Solution:IBM signed an implementation and four-year services contract to deliver IBM BlueSky, a specialized information integration system. IBM BlueSky unifies airport operation-al data and then uses advanced algorithms and simulations to calculate various airport and handling fees. It provides managers on all levels with the ability to quickly and easily access the operational data and statistics via the Airport Operational Database

(AODB), all in real time. IBM BlueSky enables the airport to collect and analyze information that it previously could not integrate to set the most suitable strategy for the calculation of airport fees and handling charges. IBM BlueSky serves as an integrated add-on to the airport’s SAP suite of applications, recognizing this as a core business function for the airport.

BP Information:SAP is one of the world’s leading providers of business software.



Deal Size:$1,000,000 Total Contract Revenue

Primary contact information:Daniel Trhon Global Business ServicesCzech RepublicDaniel Trhon1/Czech Republic/IBM@[email protected]

Enterprise


[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7RLHDN&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Infratab helps DHL keep its coolA Smart Work and New Intelligence solution

Industry: Travel & Transportation n IBM Business Partner: Infratab

Business Need:Under pressure from the U.S. FDA to guarantee the temperature integrity of drug shipments in transit, DHL’s pharma customers were clamoring for a more reliable and cost-effective way to track the temperature of their shipments at every stage of delivery. DHL formulated a plan to use RFID technology to track the temperature of shipments at various points from departure to arrival.

Solution:Together with IBM and its partner Infratab, DHL developed an advanced temperature tracking solution that combines sophisticated sensing and RFID technology to enable the real-time monitoring of tem-perature-sensitive shipments in transit. By being able to detect temperature problems throughout the transit process, shippers and customers have a new, unprecedented level of information transparency and control.

BP Information:Infratab is a solution provider and IBM Business Partner.


Deployment:November 2005 – November 2006

Primary contact information:Oliver WeisshuhnKey Account Team Deutsche Post World Net, Postal Industry Team Central RegionIBM Div TEGermanyPhone: 49-40-6389-4535Tie Line: [email protected]


[click here]

[back]



Enterprise


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-6UYNS8&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










Success takes flight in American Airlines HR with IBM solution delivered by Mercer A Smart Work solution

Industry: Travel & Transportation n IBM Business Partner: Mercer

Business Need:American Airlines had developed a number of in-house tools to support its human resources (HR) processes, and while these systems had performed admirably for a number of years, the organization was looking to replace them. As business needs increased and shifted, the company witnessed a slowdown in the functionality of the systems. And as technology advanced, American was forced to invest more time and money into updating and optimizing these internally developed systems. As a result, American began to evaluate whether it wanted to keep management and design of these systems internal or if it wanted to find outside support.

Solution:Deciding to outsource its HR operations, American turned to IBM Global Services and IBM Business Partner Mercer to overhaul its existing system. The joint IBM and Mercer team designed a new HR platform that offers around-the-clock service and support to American employees worldwide.

BP Information:Mercer is the global leader for trusted HR and related financial advice, products and services.



Deal Size:$217,000

Primary contact information:Michael A. Paez Project Executive – American Airlines, BPOManaged Business Process ServicesUSAPhone: 1-877-739-9813Fax: 1-845-264-6273Tie Line: 349-6201Mike Paez/Raleigh/IBM@[email protected]

Enterprise


[click here]

[back]




http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0GLOS-7PCQFS&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










System z is just the ticket to move 11 million people around Rio De JaneiroA Dynamic Infrastructure solution

Industry: Travel & Transportation n IBM Business Partners: Montreal Informática and Ingram Micro

Business Need:Fetranspor replaced costly and slow paper-based ticketing with a smartcard-based e-ticketing solution, with Web purchasing; reduce fraud and cut costs. Fetranspor operates ridership transportation for nearly 11 million people throughout the State of Rio de Janeiro. Issuing, checking and validating tickets for such a vast number of travelers were expensive and complicated – and frustrating for customers standing in line.

Solution:Working with Montreal Informática and IBM Business Partner Ingram Micro, Fetranspor designed, built and is now running a complete electronic ticketing system based on a re-usable, re-chargeable smartcard called “RioCard.” The solution has resulted in a reduction in fraudulent travel, lower ticketing administration costs, new information-gathering capabilities to assist business management, reduced time spent in line for customers, better total traveler experience. In addition to improving cash flow, this has also improved the accuracy of payments.

BP Information:Headquartered in Rio de Janeiro, Montreal Informática LTDA is among the largest IT service providers in Brazil. Ingram Micro Inc. is the world’s largest technology distributor and a leading technology sales, marketing and logistics company.


Primary contact information:Raupp, Jose Luis RangelWebsphere for System z Sales55-21-2132-3920Jose L Raupp/Brazil/IBM@[email protected]


[click here]

[back]



Enterprise

http://www.montreal


http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=RF&subtype=CS&htmlfid=STRD-6YUGZY&appname=crmd

Automotive

[click here]

Telecom-munications


Computer Services










IndexAutomotiveIBM and SAP deploy core business management system for Norkis GroupIBM Business Partner: SAP

BankingAllied Irish Bank strengthens position in Europe through core bank transformationIBM Business Partner: Oracle

IBM and OpenPages deliver operational risk manage-ment solution to ORXIBM Business Partner: OpenPages

Rabobank International turns to Virgil for SOA solutionIBM Business Partner: Virgil

Saving US$400 million per year by consolidating to IBM System z9IBM Business Partner: EC-Leasing

Chemicals & PetroleumPetroleum refiner taps Multispectral Solutions for RFID solutionIBM Business Partner: Multispectral Solutions, Inc.

Pumping up production levels through information sharing and ‘smart’ practicesIBM Business Partners: ABB, Aker Solutions and SKF

Tricon Geophysics gains ground with IBM and Strix TechnologiesIBM Business Partner: Strix Technologies, S.A.

Computer ServicesAISO.net gets serious with Sirius Computer SolutionsIBM Business Partner: Sirius Computer Solutions

IBM Products and Solutions Support Center goes green IBM Business Partners: APC Schneider, Emerson, Synapsense

Consumer ProductsOATSystems helps Pacific Coast Producers leapfrog the competition and improve customer relations with RFID IBM Business Partner: OATSystems

Ringes deploys RFID technology to oversee and optimize freight flow in production IBM Business Partner: Intermec

The North Face chooses Zobrist Consulting Group, Inc. to implement a new website architecture IBM Business Partner: Zobrist Consulting Group


[back]

[home]







http://www.abb.com/





http://www.apc.com/





Automotive

[click here]

Telecom-munications


Computer Services










Index, cont.EducationCMCC joins forces with IBM Business Partners on high-performance infrastructure for new research center IBM Business Partners: Computer VAR & Kay System Italia

ICM implements an IBM BladeCenter and Deep Computing solution IBM Business Partner: NetLine Group Sp. z o.o

ElectronicsMitsubishi Electric engages IGS and Omni-ID for asset lifecycle management and IT optimization solutionIBM Business Partner: Omni-ID

Panasonic integrates global financial management systems with help from IGS and SunGard IBM Business Partner: SunGard

Energy & UtilitiesAscendant Technology empowers Austin Energy with SOA solution IBM Business Partner: Ascendant Technology

Brookstone keeps Alinta Assist’s mobile team working virtually IBM Business Partner: Brookstone Technologies Pty Limited

CenterPoint Energy breaks new ground with help of IBM and four Business Partners IBM Business Partners: Itron, Inc., eMeter, Corinex, Arteche

Con Ed customers reduce energy consumption with help from IBM and Neuwing Energy Ventures IBM Business Partner: Neuwing Energy Ventures

Enemalta transforms utility processes through integrated utility business solutionIBM Business Partner: SAP

Enterprise Management locks in success with all-IBM GreenCert solutionIBM Business Partner: Enterprise Information Management

San Francisco Public Utilities Commission – Making more informed recommendations IBM Business Partner: ESRI

SAP and IGS spark change at U.K.’s first “green” electricity company IBM Business Partner: SAP

Smart network monitoring prevents power outages, improves services, and lowers costsIBM Business Partner: Powersense

Fabrication & AssemblyDonaldson deploys Warehouse Management solution from Manhattan Associates IBM Business Partner: Manhattan Associates


[back]

[home]
















Automotive

[click here]

Telecom-munications


Computer Services










Index, cont.GovernmentCity of Albuquerque selects IBM Cognos BI solutionIBM Business Partner: Oracle

City of Chicago dials up help from 411 Solutions InternationalIBM Business Partner: 411 Solutions International

Ensuring Informed Exploration for a Better FutureIBM Business Partner: Tardis Services

IBM and LOIT build interconnected wireless sensor network for China New Media IBM Business Partner: LOIT

LCRA turns to IBM and Syclo for smart solutionIBM Business Partner: Syclo

Making major strides in patient care by integrating healthcare information IBM Business Partner: T-Systems

Ministry of Foreign Affairs and Trade in South Korea deploys an electronic passport system IBM Business Partner: SI Company

NC4 helps boost disaster preparedness across Missouri IBM Business Partner: NC4

Serviware implements high performance solution for Institut d’Astrophysique de ParisIBM Business Partner: Serviware

Swedish Road Administration breaks gridlock with smart road use management system IBM Business Partner: SAP

Tardis Services works with Geosciences Australia to ensure informed exploration IBM Business Partner: Tardis Services

The Institute for Information Industry teams with Tung-I for SOA solutionIBM Business Partner: Tung-I Information Service Co.

TraceTracker allows province to digitally track food products through supply chain IBM Business Partner: TraceTracker

U.S. Department of State – Pakistan Telemedicine Project IBM Business Partners: MedWeb, Motorola and Wateen

HealthcareDSS helps GSMS create competitive advantage with top “pedigree” IBM solution IBM Business Partner: Direct Systems Support

Region medical center deploys electronic medical records solution from BlueWareIBM Business Partner: BlueWare


[back]

[home]







http://www.nc4.us/







http://blueware.us/

Automotive

[click here]

Telecom-munications


Computer Services










Index, cont.Healthcare, cont.SAP BusinessObjects launches first-of-its-kind Clinical Decision Intelligence System IBM Business Partner: SAP BusinessObjects

SAP teams with IBM to deliver cross-business supply chain solution to medical material distributor IBM Business Partner: SAP

Taking a holistic approach to healthcare manage-ment with IBM and SAP IBM Business Partners: SAP and T-Systems

Xicheng District Health Bureau unifies its healthcare management system with help from Yuxin Company IBM Business Partner: Yuxin Company

Industrial ProductsWhirlpool increases global efficiencies with IBM and SAP solutionIBM Business Partner: SAP

InsuranceLloyds deploys price optimization solution with help from IBM and Earnix IBM Business Partner: Earnix

Putting a premium on business flexibility by redesigning core processesIBM Business Partner: Oracle

Silvermoon Group helps South African insurer speed new offerings to market IBM Business Partner: Silvermoon Group

Media & EntertainmentDittrich and Partner Consulting scores goal with sports statistician in Europe IBM Business Partner: Dittrich and Partner Consulting

Launching a major satellite TV business with unprecedented speedIBM Business Partner: TATA Consultancy Services

RetailEmbracing supplier collaboration to streamline processes IBM Business Partner: eFuture Information Technology Inc.

it-Werke Technology uses biometrics to help German retailer identify and reward loyal customersIBM Business Partner: it-werke Technology GmbH

Moosejaw Mountaineering scales new heights with Web 2.0. IBM Business Partner: Crossview

Restructuring checkout processes to offer a more personalized, efficient experience IBM Business Partner: Jantar Sp. z o.o

Retail Anywhere sweetens success for Rocky Mountain Chocolate Factory IBM Business Partner: Retail Anywhere


[back]

[home]


















Automotive

[click here]

Telecom-munications


Computer Services










Index, cont.Retail, cont.SKY IT solution gives global retailer the power to anticipate and respond to consumer demands, increasing customer satisfaction IBM Business Partner: SKY IT Group

Using business intelligence and analytics to craft highly targeted promotional campaignsIBM Business Partners: Mapping and SAS

Wir leben Apotheke gets prescription for success from IBM and ProMedisoft AG IBM Business Partner: ProMedisoft AG

TelecommunicationsCare2 reduces energy consumption with help from rs-unix IBM Business Partner: Rs-unix

Singapore Telecom deploys electronic queue management solutionIBM Business Partner: Vintedge

Travel & TransportationAll Nippon Airways teams with IBS for cargo management solutionIBM Business Partner: IBS

DP World Southampton turns to SRO Solutions for asset management solutionIBM Business Partner: SRO Solutions

Guangzhou Metro Corporation selects IBM technology to improve city’s rapid transit systemIBM Business Partner: Oracle

IBM BlueSky solution helps airport set smarter fees and handling charges IBM Business Partner: SAP

Infratab helps DHL keep its coolIBM Business Partner: Infratab

Success takes flight in American Airlines HR with IBM solution delivered by Mercer IBM Business Partner: Mercer

System z is just the ticket to move 11 million people around Rio De JaneiroIBM Business Partners: Montreal Informática and Ingram Micro

[back]

[home]


http://www.sas.com/









http://www.montreal


Smarter Planet Referencespublic.dhe.ibm.com/partnerworld/pub/smb/smarterplanet/... ·...

Documents

Transcript of Smarter Planet Referencespublic.dhe.ibm.com/partnerworld/pub/smb/smarterplanet/... ·...