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Transcript of SmartConnect-Mobility
© SmartConnect Technologies. All Rights Reserved
SmartConnect Technologies
SmartMobi – Enabling
Enterprise
Communications/Solutions
© SmartConnect Technologies. All Rights Reserved
Corporate Snapshot SmartConnect Technologies
Genesis – 2010 (India/Dubai/South Africa)
Focus on Unified Interaction Management across channels/verticals
Blended shore delivery models
Full-fledged “managed-services” offering across portfolio
Specializing in delivering “Extended Services”
Staff – 30+
Management Team Worked with many of the top technology companies
Implemented several ‘Product Lifecycle Management’ and services deals
Structured and managed JVs and partnerships between leading US and
Offshore companies
Set-up Indian offshore operations for various US tech-majors
Over 100+ years of collective Unified Interaction Management solutions
experience across BPO/BFSI/Retail/Telco etc
Proponents & successful deployments of Private-Cloud architecture
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Management Team Srikanth SESH – Founder & CEO
Over 20+ experience in TMT space, 10+ years of entrepreneurial ventures’
Led various start-2-growth ventures successfully
Involved in various funding rounds over $10m for various start-up ventures(recently Jafco Asia-Consilium)
Instrumental in setting up Indian operations of Genesys/Greenplum/Premiere Global Services thru a BoT initiative (iSmart Panache) – TechSupport, Professional Services, University etc.
Instrumental in the BPO-led GTM initiatives of Genesys suite in 2007, spearheading the TDM-2-IP solution transition
Involved in introducing rapid-deployment of CC solutions, virtualization & cloud-computing for enterprise rollout of contact-center
Led successful GTM of Genesys practice, awarded best-JAPAC partner in 2009
Entrepreneur (4 start-ups), builder (3 M&A/JV’s) and change agent (5 turnarounds).
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Enterprises… Today Delayed decisions..data is not real time.
Process delays..costs..lower margins..
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Need for Mobility Today any enterprise function needs to be automated the tool becomes indispensable. Having automated and optimized the tools to handle various functions, organizations struggle for –
Extending it to the last mile.
Get the field force more responsive and agile.
Reduce the exceptions in the process owing to latency.
Have a cock-pit view of the “Big Picture” for senior executives, while on the go..
Let middle level managers to access key data to enable them to make a decision..
Access to enterprise data, anywhere, anytime.
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Mobility helps… Its omnipresence, ensures you are connected to
enterprise all the time.
Lower capital cost and operating costs.
Enables you to cut down infrastructure cost
drastically.
Enables to you to cut time delays to ensure a better
productivity and lower operating costs.
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Our Offering Business driven solutions in the enterprise mobility
space – domain expertise
Services to design and develop end to end product -
Outsourced Product Development
Provide measurable benefits to global enterprises
using existing products and components – Time to
Market advantage
To work with existing product companies to add cost
effective offshore development and value additions
using our experience in the Retail, Cargo and other
enterprise domains.
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Mobility Applications
Consulting Solutions architecture, Value
propositions Product conceptualization,
architecture and management
Architect & Deliver Enterprise Applications/Solutions Multi-channel integration Enterprise-Apps Integration (using
Middleware) Business Intelligence
Vertical Focus
Education (mLearning, Online tests…)
Retail (Enquiry, Ordering, Inventory, SCM, Survey ….)
Healthcare (Patient Survey, mHealth….)
Manufacturing (SCM, Ordering, Financials, Survey…)
Contact-centre/UC apps
Platform Apple-i, Windows, Android,
BlackBerry
Client Projects Mobile Marketing Platform Content delivery platform Integrators to 3rd party
ERPs/SCMs/CRMs
Portfolio – IP L & D Framework SCM for Retail Distribution and Route
Accounting Mobile application to handle
in-line sales & support
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SmartMobi – A Quick Peek Mobile Device Management
Access Control (premise/cloud)
Device security User Management (LDAP)
On-device data encryption
Password policy enforcement Data storage / erase
Branding App Center Enterprise Branding
Secure Management / Maintenance / Enhancements
Platform / SP Independence Multi-vendor/OS support (iOS / Android / Windows)
Seamless integration (enterprise applications)
Manageability / Scalability
SoA/WebServices architecture
SaaS architecture/deployment
Least TCO
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SmartMobi-MDM The Mobility Server acts as an intermediary between the
Customers enterprise tools and the mobile client application
The mobility server is a Java based solution built on open-source platforms.
The core objective of the Mobility Server is – Developers to develop enterprise applications that share mobility
concepts
Developers to customize the developed application by integrating with existing enterprise IT Infrastructure
Administrators in enterprise to manage the application in terms of provisioning and access control.
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Overall Architecture Service Oriented Architecture
Modular & scalable.
Web services driven
Devices Mobility server
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Functional Modules
User Management Access Control
IMEI, Macid Role based (RBAC) Password Policies Network Policies Import profiles from external applications /
create users Provisioning
Group assigning Role mapping Alert mapping Device Mapping Preferences setting Work-Flow management
System Management Real-time Dashboard generation
Audit trail reports
Device Provisioning
Version controller & Update management
Health monitor
Deployment management
Platform Management – iOS, Android, Blackberry and Windows Mobile
Alert Management Provisioning
Set Business Rules
Alert Type – PUSH/PULL
Escalation mechanism
Privilege setting
Routing mechanism
UI rules
Group assigning
Set exception rules
Manage Read Receipts
System
Escalation Matrix – process/group based
SMSC integration
Enable/Disable/Suspend
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Security & Manageability Highly Secure. Triple DES Encryption of data while
over the air.
Multi pass encoding – TEA
Architecture allows complete abstraction behind
firewalls (DMZ and SZ)
Compliant with Open Mobile Alliance device
management specifications –
Application provisioning
Device Management – Erasure, status etc.
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We Serve !!!!
Includes past clientele, served by Smartyz
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Proven, Verified Resources Complete, unique and hard-to-find skill-sets
Global experience – skill sets
Impeccable quality – comparable with global standards
Agile Implementation Process
Top-Notch
Skills
True
Solutions
End-to-End Solution Delivery & Support Single point-of-contact for the customer to coordinate all
deliverables, including integration with 3rd party applications
Established support infrastructure
Managed Services
Flexibility
Solutions that grow as you grow Affordable services packages from a leader – grow your reliance on
you move into new opportunities.
Long-standing relationship assures you of the seamless integration of
software and systems which results in a more stable environment
CONNECT! Edge
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SmartConnect Orchestrate | Channelise | Unify
© 2010-12 SmartConnect Technologies. All Rights Reserved.
The information herein is for informational purposes only and represents the current view of SmartConnect Technologies (and its associates/group companies),
as of the date of this presentation. Because SmartConnect must respond to changing market conditions, it should not be interpreted to be a commitment on the
part of SmartConnect, and SmartConnect cannot guarantee the accuracy of any information provided after the date of this presentation.
SmartConnect MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
© SmartConnect Technologies. All Rights Reserved
Srikanth SESH
Call: +91.98197 12091