SMART PLANNING...Right Size for Collaboration One size does NOT fit all for USACE Projects Scope,...

SMART PLANNING & Effective Stakeholder Collaboration

Presented by:

Gigi Coulson, New Orleans District

Joel Benegar, San Francisco District

9 June 2015

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BOTTOM LINE UP FRONT

SMART Planning = remain relevant

and ready

Effective Public Collaboration is

vital to SMART Planning success

Public Collaboration helps us

recommend better solutions to

water resource issues

INTRO RELEVANCE RECOMMENDATIONS RESOURCES

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Discussion Topics

Topic Question

Definitions

Spectrum of Engagement

Relevance of Public

Involvement

Recommendations

Resources/Tools

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How can PDTs implement

stakeholder collaboration/ public

involvement most efficiently and

effectively within the SMART

planning process?

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TOPIC QUESTION


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CPCX Collaborative Capacity Evaluation

► Respondents: 21% Planner 12% Environmental

► 72% see collaboration as vital

► 80% agree that mission success depends on

► 33% feel time constraints are impediment

► 50% feel funding constraints are impediment

Lack of guidance, support, and resources

Background

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DEFINITIONS Stakeholder –

Any individual or groups that has, or

perceives they have, a stake in the outcome

of the decision.

Collaboration / Public Involvement –

To work with internal and external stakeholders and the public in each aspect

of the decision including the development of

alternatives and the identification of the

preferred solution.

For USACE Planning ~ USACE retains the

ultimate authority for the final decision.


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Spectrum of Engagement

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QUESTION RELEVANCE FINDINGS RECOMMENDATIONS

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Right Size for Collaboration

One size does NOT fit all for USACE

Projects

Scope, scale, and level of

controversy

Public Involvement format should

adapt to your project

Public hearings, meetings, workshops,

websites, open houses, small group

dialogues, focus groups, flyers, press

releases, and foreign language

translation

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How can we most effectively and efficiently conduct

public involvement before public review?

Reduce the likelihood of blowing your budget and schedule by assessing

stakeholder collaboration early in terms of risk and

uncertainty!

TOPIC RELEVANCE



RECOMMENDATION # 1

Incorporate Public Involvement

Risks to Planning Risk Register

Public Involvement as a risk

element

Informs PDTs and PMPs for

effective resource allocation



RECOMMENDATION # 1

Incorporate Public Involvement

Risks

Use examples from Cost DX

Informs PDTs and PMPs for effective

resource allocation


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How can we most effectively and efficiently involve public involvement and

collaboration before public review?

How can we reduce the “pressure” through collaboration and public

involvement to help meet our project schedule?

RECOMMENDATION #2



(Charette)

PI Plan Implementation

Public Involvement Process

D1. Is array

adequate?

D2. Is the TSP

the right choice?

RECOMMENDATION #2 • Strategize Public Involvement Based on SMART Milestone Decisions.



RECOMMENDATION #3

Create a Communication Plan/ Public

Involvement Plan

Stakeholders

Issues

Level of Controversy

Strategy



RECOMMENDATION #3 Communication Plans Template:

https://intranet.usace.army.mil/hq/Pages/CommToolbox.aspx



RECOMMENDATION #3 Public Involvement Plan Examples:

https://cops.usace.army.mil/sites/CPP/default.aspx



RECOMMENDATION #4

As possible, leverage your non-

Federal sponsor and PAO:

•Example from SPD

•Examples from PI Specialists



RECOMMENDATION #5

Use your Resources:



Conflict Resolution & Public

Participation Center of Expertise

http://www.iwr.usace.army.mil/About/TechnicalCenters/CPCXConf

lictResolutionPublicParticipation.aspx

Resources:



Conflict Resolution & Public

Participation Center of Expertise

Resources:



Public Involvement Specialists

Public Involvement Specialists improve USACE’s capacity to engage

the public and agency partners at the county, state and federal

levels. PI Specialists specifically support the stakeholder

engagement components of SMART Planning, USACE Infrastructure

Strategy and Watershed-informed Budgeting

Resources:



CPCX Public Involvement Specialists

http://www.iwr.usace.army.mil/Portals/70/docs/cpc/PI%20Specialist

%20Fact%20Sheet.April2015.pdf

Resources:



Stakeholder Stake vs. Influence Model

News Media

NOAA Fisheries

Influence

Home-

owners

Sponsor

NGOs

Sta

ke

in

Pro

ject

Resources:


Those that

disrupt process

without wanting

to be understood


CPCX SharePoint

Charette Handbook

Message Map Template

Decision Tree for Virtual Tools

Resources:

Existing Tools:




Resources:

Charette Handbook/ Facilitation

Support



Resources:

Message Map Support



Resources:

Virtual Tools Decision Tree/Support with

using virtual tools


PATH FORWARD

What’s in the works:

1. PI Plan Template embedded within PAO

Communication Plan

2. Principles of Public Involvement (Draft)

3. BMPs for FRM Meetings

4. Creation of USACE Public Involvement Policy

5. Updated Planning Guidance (potential to address

Public Involvement)



Summary Vital to SMART Planning success and better

solutions

Can be more efficient and effective than

avoidance

Leverage to reduce risk and meet your goals

Is scalable and adaptable

Leverage communication plans and risk registers

to help justify the use of resources within 3x3x3

constraints

Tools and resources are available



THANK YOU!

Questions & Discussion

Joél Benegar (415) 503-6848

Gigi Coulson (504) 862-1095


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CPCX Core Staff

Hal Cardwell, Ph.D. – Program Direction &

Collaborative Modeling support

Seth Cohen, Ph.D., - CoP lead, Conflict

Resolution Specialist, Facilitator and Trainer

Stacy Langsdale, Ph.D. – Evaluation, Risk

Communication, Collaborative Modeling

Maria Lantz - Public Participation, Virtual

Collaboration, Facilitator and Trainer

Cindy Wood, Regulatory Issues &

Communication

CPCX -www.iwr.usace.army.mil/cpc

Shared Vision Planning – www.SharedVisionPlanning.us

Collaboration & Public Participation CoP


CPCX Division Liaisons

David Bauman, SAD

Michael Coffey, NWD

Roselle Henn, NAD

Cindy Barger, POD

Charissa Kelly, SWD

Mike Saffran, LRD

Cindy Tejeda, SPD

Chris Koeppel, MVD


For More Information

http://www.iwr.usace.army.mil/cpc



http://www.sharedvisionplanning.us/



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Institute for Water Resources ► IWR OSE Primer 2013-R-02 ► Applying Other Social Effects in Alternatives Analysis

► Other Social Effects Handbook

► http://www.iwr.usace.army.mil

EPA Public Participation Guide

EPA Response to Public Comments on EJ 2014

NOAA Social Science Tools for Coastal Programs ► Introduction to Stakeholder Participation

► Introduction to Conducting Focus Groups

Research Resources for the Social Sciences ► http://www.socsciresearch.com

NRCS Social Science Team ► http://www.ssi.nrcs.usda.gov/index.html

Additional Written Resources


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SMART PLANNING...Right Size for Collaboration One size does NOT fit all for USACE Projects Scope,...

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