Smart ATM Testing for Smaller Teams (webinar slides)
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Transcript of Smart ATM Testing for Smaller Teams (webinar slides)
![Page 1: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/1.jpg)
WEBINAR FEBRUARY 2016:SMARTER ATM TESTING FOR SMALLER TEAMS
![Page 2: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/2.jpg)
Open Test Solutions
> Branch Transformation
> EMV
> Mobile and Contactless
> New revenue streams like DCC
> Convergence of channels
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![Page 3: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/3.jpg)
Open Test Solutions 3
What we testATMs
HSM
On Us
Off Us
Monitoring Server
Visa
Mastercard
Telco Top-upAdvertisement
ServerAntivirus &
Security
Settlement/Journaling
CUSTOMERCONFIG
CARDS ACCOUNTS
HOST
VENDOR ATMAPPLICATION
![Page 4: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/4.jpg)
Open Test Solutions 4
What we testATMs
And everything else…
HSM
On Us
Off Us
Monitoring Server
Visa
Mastercard
Telco Top-upAdvertisement
ServerAntivirus &
Security
Settlement/Journaling
CUSTOMERCONFIG
CARDS ACCOUNTS
HOST
VENDOR ATMAPPLICATION
![Page 5: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/5.jpg)
Open Test Solutions
>Customer experience>Business risk>Quality>Performance>Security
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Reasons for testing…
![Page 6: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/6.jpg)
Open Test Solutions 6
When are we finished?
TestedNot tested
Tests executed in a typical cycle
10%
90%
![Page 7: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/7.jpg)
Open Test Solutions 7
But how do you know if a change has affected an unrelated area?
![Page 8: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/8.jpg)
Open Test Solutions 8
Often, scope is the only variable
Squeezed Quality Assurance
Time
Cost Scope
QUALITY
![Page 9: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/9.jpg)
Open Test Solutions 9
How we test…
ManuallyOffshore
OutsourcedNo Testing
![Page 10: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/10.jpg)
Open Test Solutions 10
Manual Testing Challenges
>Needs dedicated staff
>Slow: 25 tests per day typical
>Limited test coverage based
on risk assessment
>QA time often squeezed: overtime
or unsociable hours
>Leaves ATMs unused
60% of time
![Page 11: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/11.jpg)
Open Test Solutions 11
Outsourced Testing Challenges
>Lack of visibility
>Loss of in-house capability
>Need to provide test environment
>Staff churn
>Cost effectiveness
PictureClick icon below to add picture
![Page 12: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/12.jpg)
Open Test Solutions 12
Automated Testing Challenges
>Up front investment
>Takes time to build tests
>May need different skills
>IT infrastructure impact
![Page 13: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/13.jpg)
Open Test Solutions 13
Comparing test approaches
Time
% of test plan executed per cycle with fixed number of staff
Outsourced
Manual
Automated100%
0%
![Page 14: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/14.jpg)
Open Test Solutions 14
ATM Test Automation
![Page 15: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/15.jpg)
Open Test Solutions 15
Test Automation: obvious benefits
>Shorten test cycles>Increase test coverage>Reduce risk
![Page 16: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/16.jpg)
Open Test Solutions 16
Unexpected benefits
>Improve vendor management>Improve staff engagement>Increase agility>Build a valuable asset
![Page 17: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/17.jpg)
Open Test Solutions 17
Before: 800 manual ATM tests took 23 man days
A real-world example
>UK bank
>Complex ATM migration project
>ATM software migration
>Switch migration
After: 4,500 tests in less than 12 hours
![Page 18: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/18.jpg)
Open Test Solutions 18
So far, the time savings from applying this new model have been worth over £1m compared to the projected manual costs of testing. Subsequent annual savings, in the maintenance cycle, is predicted at around £1m per annum.
Major UK Bank Executive
![Page 19: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/19.jpg)
Open Test Solutions
Implementing test automation
>Identify a project
>Build the business case
>Define achievable success
criteria
>Plan the automation project
>Plan the follow up
>Implement
![Page 20: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/20.jpg)
Open Test Solutions 20
Automated testing for the ATMs in your test room
ATM TestBench
PaymentNetwork
ATM Payment Host
Host comms
ATM TestBench: an FIS solution
Automation
![Page 21: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/21.jpg)
Open Test Solutions
Enable ATM TestBench on the ATM and automate tests you run manually today
> Unattended test execution at real ATMs> Automatic analysis> Negative testing> Reporting> Minimal IT infrastructure > Toggle ATM between manual and automated
testing
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![Page 22: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/22.jpg)
Open Test Solutions
In short
![Page 23: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/23.jpg)
Open Test Solutions 23
Small QA teams face specific challenges
Teams need to become more efficient
Test automation is a good way to become more effective
ATM TestBench is a cost effective solution for test automation
![Page 24: Smart ATM Testing for Smaller Teams (webinar slides)](https://reader036.fdocuments.in/reader036/viewer/2022062400/587a5dfe1a28ab520b8b70ab/html5/thumbnails/24.jpg)
Find out more
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www.fisglobal.com