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LOGO

Leonard DunnShameka JacksonBrian Jackson

Khushboo KatariaGroup ProjectMGMT646-1004B-01: Managing Service OperationsProfessor Dr. Barbara DesaultesDecember 10, 2010

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Introduction

Medical Equipment Leasing Company (ME)

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ME: Who are We?

Medical Equipment Leasing Company (ME)

MEs Mission

Company History

ME Today

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Corporate Social Responsibility

Corporate Social Responsibility (CSR) Defined

Principals of CSR (Importance according to ISO

26000)

Accountability

Transparency

Ethical Behavior

Importance of CSR

Rewards of CSR

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Corporate Social Responsibility

ME will be a Responsible Global Citizen

Social Principles

Solutions

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MEs Corporate Social ResponsibilityStrategy

A Sustainable and Competitively Advantaged

Business Model Based On:

Medical Equipment Leasing Companys CSR FrameworkEnvironment

Minimize impact while maintaining

functionality

Sustainable Product Design

Efficient Business Operations

Conserving Entergy and ReducingEmissions

Community

Positive social impact on society

Corporate Philanthropy

Employee Volunteerism

Contribution of Expertise

Workplace

Foster a desirable work environment

Employee Safety and Wellness First

Openness and Inclusiveness

Marketplace

Fair and Ethical Business Dealings

Customer Well Being

Integrity of Supply

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The Green Footprint

A step in The Right

Direction

Going Green Defined

Broader Than SimplyGlobal Warming

Going Green A Negative

Connotation

Cost for Small and LargeBusinesses

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The Green Footprint

Transparency

Measuring Footprints

Engaging Customers

Green Buildings

Managing E-waste

(Spors, 2010)

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The Green Footprint

Product Life Cycle

Use of Raw Materials

Reduction of Waste Produced

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Benefits

Doing Business in California

Great Economy

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MEGovernment money for

upgrades

Saving money goinggreen

Customer preferences

Tax benefits

CommunityHealthier homes &

communities

Reduces spread ofinfectious diseases

Breathing improvements

Healthy heart

Benefits

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Concerns and Answers

Communitys Concerns

Pollution(s)

Toxic Waste

Answers

Environmental Laws and Regulations ISO 14001 Environmental Management System

Registrations

Occupational Safety and Health Association (OSHA)

Certification

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Question, Comments and Concerns??

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References

Advameg.com (2010) Waste Minimization and recycling. Retrieved from,http://www.pollutionissues.com/Fo-Hi/Hazardous- Waste.html

Bowyer, J. L. (2008). The green movement. Forests Products Journal. 58(7), 6-13. Retrievedfrom, http://content.ebscohost.com.wf2dnvr11.webfeat.org

Benefit Of. (2010). Benefits of Going Green. Retrieved from,http://benefitof.net/benefits-of-going-green/

Carroll, A.B., and A.K. Buchholtz. (2003). Business and society: ethics and stakeholdermanagement. 5th ed. Thomson South-Western,

Chevrolet .com,. (2010) Electricity a sensible primary fuel retrieved from,http://www.chevrolet.com/volt/

Doing Business in California. (2010) Retrieved December 7, 2010 from www.lexmundi.com

Economic Benefits of California Clean Energy Policies. (2009) Retrieved from, www.ucusa.com

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References Contd

Envirnowise.com. (2010) Raw Materials Retrieved from,http://envirowise.wrap.org.uk/uk/Topics-and-Issues/Eco-ensign/Raw-Materials.html

eHow. (2010). Advantages and Disadvantages of Corporations Going Green. RetrievedDecember 9, 2010 from http://www.ehow.com/facts_5032914_advantages-disadvantages-corporations-going-green.html

Foote, J., Gaffney, N. and Evans, J.R. (2010). Corporate social responsibility: implications forperformance excellence. Journal of Total Quality Management. 21(8), 799-812. doi:10.1080/14783363.2010.487660

Fitzsimmons, J.A, & Fitzsimmons, M.J. (2011). Service management: operationsstrategy,nformation technology. Seventh Edition. McGraw-Hill Irwin. New York New York.

Green Profit Solutions. (2010, September 20). Corporate Social Responsibility Good forBusiness. Retrieved from,http://www.greenprofitsolutions.com/page/Corporate_Social_Responsibility__Good_for_Busi

ness/259/47/interior.php

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References Contd

Johnson, A, Gazettee, K. (2010) Has going green become more of trend than a solution? Retrievedfrom,http://www.mlive.com/opinion/kalamazoo/index.ssf/2009/02/has_going_green_become_more_of.html

Kanji, G.K. and Chopra, P,K. (2010). Corporate social responsibility in a global economy. TotalQuality Management. 21(2), 119-143. doi: 10.1080/14783360903549808

Spors, Kelly. (2010, February 14). Five Green Business Trends for 2010. Retrieved from,http://smallbiztrends.com/2010/02/five-green-business-trends-for-2010.html

Task List. (2010). CTU Online. Class: MGMT646-1004B-01 : Managing service operations. Retrieved,https://campus.ctuonline.edu/pages/

Warner,M. (2002). Services. In International Encyclopedia of Business and Management (Vol. 6, pp.5813-5832). New York: Routledge

Wikipedia.com (2010) Waste-to-energy Retrieved from, http://en.wikipedia.org/wiki/Wasteto-energy

Wikipedia.com,.(2010) Social responsibility Retrieved from,

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