SM 2018 Agent Connect 1. SM 2018 WellCare Agent...

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Published by Articulate® Storyline www.articulate.com SM 2018 Agent Connect 1. SM 2018 WellCare Agent Connect 1.1 SM 2018 WellCare 2018 Agent Connect Notes:

Transcript of SM 2018 Agent Connect 1. SM 2018 WellCare Agent...

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SM 2018 Agent Connect

1. SM 2018 WellCare Agent Connect

1.1 SM 2018 WellCare 2018 Agent Connect

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1.2 Navigation

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1.3 Course Introduction

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1.4 Learning Objectives

1.5 Agent Connect Registration

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1.6 Agent Connect Registration cont.

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1.7 Agent Connect Registration cont.

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1.8 Resetting Password

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1.9 Resetting Password cont.

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1.10 Resetting Password cont.

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1.11 Resetting Password cont.

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1.12 Resetting Password cont.

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1.13 Home Page Overview

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Broker Info Summary (Slide Layer)

1.14 Support Tickets

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1.15 Support Tickets cont.

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1.16 Support Tickets cont.

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1.17 Support Tickets cont.

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1.18 Support Tickets cont.

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1.19 Support Tickets cont.

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1.20 Support Tickets cont.

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1.21 Support Tickets cont.

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1.22 Support Tickets cont.

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1.23 Support Tickets cont.

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1.24 Support Tickets cont.

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1.25 Menu Tabs

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Commission Tools (Slide Layer)

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Producer Demo (Slide Layer)

Producer History (Slide Layer)

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Remaining Tabs (Slide Layer)

1.26 Producer History

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Statement (Slide Layer)

Payment History (Slide Layer)

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Book of Business (Slide Layer)

Application Search (Slide Layer)

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Training History (Slide Layer)

WellCare University (Slide Layer)

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View Statement (Slide Layer)

Statement Extract (Slide Layer)

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Book of Business Extract (Slide Layer)

1.27 Producer Demographics

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Address Search (Slide Layer)

License (Slide Layer)

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1.28 Agent Workflow Introduction

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1.29 Accessing Agent Workflow

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1.30 Accessing Agent Workflow cont.

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1.31 Resetting Agent Workflow Password

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1.32 Resetting Agent Workflow Password cont.

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1.33 Resetting Agent Workflow Password cont.

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1.34 Resetting Agent Workflow Password cont.

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1.35 Resetting Agent Workflow Password cont.

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1.36 Agent Workflow Homepage

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Home (Slide Layer)

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Agent360 (Slide Layer)

New Cases (Slide Layer)

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Find Cases (Slide Layer)

1.37 Find Cases

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1.38 Accessing Your Agent File

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1.39 Accessing Your Agent File cont.

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1.40 Accessing Your Agent File cont.

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1.41 Agent Demographics

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1.42 Hierarchy Asignment

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1.43 Hierarchy Assignment cont.

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1.44 Hierarchy Assignment cont.

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1.45 Hierarchy Assignment cont.

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1.46 Hierarchy Assignment cont.

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Confirmation Message (Slide Layer)

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1.47 Commission Assignment

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1.48 Commission Assignment cont.

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1.49 Commission Assignment cont.

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1.50 Commission Assignment cont.

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1.51 Commission Assignment cont.

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Email Confirm (Slide Layer)

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1.52 W-9

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1.53 Confirm Lincenses

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1.54 Review and Submit

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1.55 Training Summary