8/14/2019 sls_chart

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Stakeholderinput

BudgetLaw

change

Adopt changes

Recommend strategic plan,budget & legislative concepts

Support & recognizeemployee success

Enable organizationto succeed

Initial

as of 5-26-05

Communicate/recommend goals &

resource needs

Initial Plan

July May (Planning year)

April June(Planning year)

Collect feedback &communicate agency

performance

Communicate operatingplans & performance

targets

Approved 5-year strategic direction

Communicate vision,mission, values, &

stretch goals

Legislature

Employeeexpectations & critical

job tasks

A

B

E

F

July June (Implementation year)

Strategic LeadershipSystem

Vision, mission, values & stretch goals

March May (Approval)

Recommended strategies

1. ReviewPerformance to targetIndividual performance totargetImplementation teamsOrganizational assessmentfindings

2. Corrective action

Monitor and improve4

Develop strategies

1. Review organizational performance2. Research emerging trends and issues

Economic/demographic, political,

revenue, judicial, customers,technology, human/physicalresources, regulators

3. Identify performance gaps by businessprocess

4. Develop proposed strategiesa. Internal input and best practicesb. External research and best

practices5. Conduct cost/benefit analysis for

strategies

6. Prioritize and select final strategies7. Align/modify strategies and goals

2

1. Recruitment and selection2. Evaluation and development3. Ethics and discipline4. Social responsibility5. Reward and recognition

Create successfu l

leadership & employee

performance

5

Deploy operating plans

1. Develop and deploy operatingplans

StrategiesMonthly performance targetsEmployee performance targets

2. Create implementation teamsStrategiesTechnologyLaw changesBudget changes

3

1. Set vision, mission and values2. Collect external performance

benchmarksa. World-class processesb. High-performing statesc. Industry/process standardsd. International leaders

3. Review organizational performancea. Business processesb. Climate surveyc. Customer expectationsd. Existing appropriationse. Existing laws

4. Identify performance gaps byprocess

5. Set measurable 3-5 year stretchgoals

Set strategic direction1

Communicate law &

policy changesInternalExternal

D

Communicate

approved strategicdirection

C

General public

LegislatureCongress

Governor & CabinetFinal customersDOR workforceKey suppliers

CompetitivePublic

Servants

Requirements

IntegrityService E

xcelle

nce

July June (Implementation year)

Competitive

Public

Servants

Strategic plan