Gisli OlafssonDisaster Management Technical AdvisorMicrosoft Corporation

Disaster Risk Management in the Information Age

Disaster Risk Management in the Information Age

Crisis & Disaster Stakeholders

Requirements:Coordinate and host diverse agenciesAlert and inform Share common operating pictureManage supply chains

Constituents

CitizensIndividuals in the broad population

Private EnterpriseTop Multi-national corporations

LeadershipHeads of schools, cities, states,

countries

Non Governmental OrganizationsRed Cross, NetHope, World Cares

Inter Governmental OrganizationsUnited Nations, NATO, EU

Public HealthHealth and Human Services, and Medical Centers

NationsNational Governments, Intelligence,

Security and Defense Agencies

Critical InfrastructureTransportation, Banking, Public Works &

Utilities

RespondersFirst Responders, Fire, Police EMT

Secondary Responders, National Guard, Emergency Management Authority & FEMA

Outdated, slow, and paper-based

Challenges

Impedes efficient response

Challenges & Requirements

Technology Transforms

Microsoft Product Platform Success Stories Partner Offerings

IFRC

ICRC

PrivatePNSs

WFPNGOs

UNDP

MIL

OCHAGeneva

HumanitarianCoordinator

AffectedAffectedPopulationPopulationAffected

Government

CIMIC

NMCC

USAID/DART

Ambassadors

DonorGovt’s

NGOs

Nationalmilitary

HCR

UNICEF

IGOs

OSSOC

UNDAC

MEDIA EU

Collaboration during disasterCoordinated chaos?

Focus Area

Assist in preparedness by allowing processes to be established and easily followed

Assist in response by allowing information to be disseminated to various involved parties in a timely and efficient manner

Assist in recovery by ensuring schedules tasks are tracked and monitoredWattegama, C. (2007). ICT for Disaster Management. Retrieved February, 2008, from Asia

Pacific Development Information Programme

“International, regional and national organizations should work better together and be better coordinated.”

10 lessons learned from the South Asia tsunami of 26 December 2004 Retrieved February, 2008, from Relief Web:

http://www.reliefweb.int/rw/rwb.nsf/AllDocsByUNID/c070ab378bd25f4585256f82005d0d70

Microsoft’s Strategy & ApproachMicrosoft’s Strategy & ApproachDisaster Risk Management in the Information Age

Preparedness is the enabler for cooperation throughout the Crisis Management Lifecycle

ICT Private Sector Rolein Disaster Preparedness

Crisis Crisis ManagementManagement

LifecycleLifecycle

Policy InfluencePolicy Influence

Relationship ManagementRelationship Management

Program OfferingsProgram Offerings

Incident Incident ManagementManagement

When to Deploy New Technology

TechnologyTechnology

Everyday Disaster day

Microsoft® Disaster Preparedness Program unities

CollaborateProvide

“Community of Practice”

environment to, further

understanding, consensus &

address issues

TrainDemonstrate Virtual Disaster

Response Simulation that may enhance organizational capability &

enable more informed ICT

adoption

AssessEnable Threat Analysis, Risk Mitigation & Dependency Identification

Preparedness

MOSSMOSS ESP, SQL, VEESP, SQL, VE SDL, TAMeSDL, TAMe

Offerings founded upon Microsoft core competencies

Success stories:Success stories:Information Sharing & CollaborationInformation Sharing & Collaboration

Disaster Risk Management in the Information Age

UN OCHA CollaborationMyanmar Humanitarian Information Centre (HIC)

http://myanmar.humanitarianinfo.org/

Rapid response made possible through preparedness work

Relationships established, portal requirements and blue print developed in March 2008 in advance

Execution made possible through our partners

• Burntsand• Compellent• CorasWorks• Coroware• e-Sponder• IDV Solutions• L-Soft

• MindTree• Neudesic• Sun• TM• Weather Central• Weather Decision Technologies

12

13

Success Stories: Success Stories: Learning & TrainingLearning & Training

Disaster Risk Management in the Information Age

Experiential Learning:Disaster Simulation Learning Architecture

How We Simulate The World

17

DEM/DTEDSpace ShuttleNED

Land ClassTiling texturesSatellite imagery

Vector DataRoads, power linesCoastlines, rivers, lakes

WorldTime and seasonsWeatherCelestial sphere

Cultural ObjectsTrees and vegetationGeneric buildings and objects

Unique ObjectsArea specificLandmark objects

Facilities DataJeppesen ChartsNOAA hazardsDAFIF

Vehicle SimulationTrains, aircraft, boats, etcSingle person and multi-user operable

CharactersAgeEthnicityAmbient population

A.I. Paths Car trafficAircraft trafficShip traffic

TriggersScenario creationMissionsEvents

After Action ReviewAnalysisTrackingRewards

*Based on: A.P. Moore et al., IEEE Security & Privacy, Education, Volume 6, Number 1, January/February 2008

Interactive Development Approach* Training Simulation Prototype

CaseCaseStudyStudy

Empirical Data

Scenarios

Development of case-

based training

simulation

DecisionModel

Specific Scenarios

Learning Objectives

Model must provide for

Interactive approach

Team-orientation

Role-playing experience

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