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Social Media Marketing
Social Keeda Think Tank
Presentation Objective:
1. Why go Social?
2. What are the Benefits?
3. What we Do?
4. What will be my investments and ROI?
Social Media Marketing
Consumer Engagement
Enables
Social Media MarketingBenefits ???
3X Your Brand Awareness
3X Your Brand Awareness
Excellent Lead Generation
High Brand Recall
Referral Impact
Multiple Formats of Engagement ContestsVideosSimulationsAPPS
How We do IT
Step 1: Social Media Strategy: Positioning & TG Demographics
The Process:
Your Central Theme/ USP that will connect you and your consumer.It can be your Positioning statement
Online research of competitor activityGroup discussion with key stakeholders on the central theme.
Establish TG demographics
Age:Occupation:Family Size:Interests:Region of Living:Key Reasons to buyCompetitors shopped with:Etc…
The TG understanding is done through a series of following activities:
Interviews with shoppersOffline researchFeedback FormsDiscussions with stakeholders
How we do?
Step 2: Campaign CREATIVES
The Process:
The Strategic Position and TG understanding helps us develop suitable creative's for the campaign. These creative's are FBML codes which will be utilized for the campaign
Study of online activity of the TG.Develop suitable tools to Engage with the TG.
1. The Landing Page & Banner
These are divided into three areas of operation
2. The Social APPS
3. Social content
Step 2: Campaign CREATIVES
CREATIVES RESOURSES
Landing Page FBML Coded Flash Version embedded on Facebook
Banners FBML Coded embedded on Facebook/ Youtube
Videos Client Existing or new. (Shopper experience, Interviews, New Products)
Contests FBML coded with enquiry track back
Engagement Module Dali Posts highlighting the key USP
Facebook Exclusive Integration of Mobile with Facebook Account for Getting Loyalty Points
Loyalty Points
Social APP FBML Coded APPlication
Simulator Game FBML Coded with the purpose of delivering the key message
New Launch Videos Videos of new range launched
Step 3: Engagement with the Consumer
How we do it?
Building a Strategic Follower Base for the client’s consumers (Fans) on the social networkAssessment of online activity for consumers and Engaging them with the Social Network.Deploying campaign creative's and monitoring the response on a continuous basis.
In order to build the Fan Following we explore both online and offline medium extensively.
Online:Involves a series of activities done continuously on the Social Media like
Sending Invites to PeopleEngaging people on similar groupsPaid Marketing on FacebookViral Activities like Referral Points, Viral Videos, Quizzes, Contests etc
Offline:Involves a series of activities to promote the social media campaign
Utilizing ShopFlorLive Facebook KiosksBranding in store about Facebook/ YoutubeLinking ATL and BTL campaigns with Social Media Campaign
Step 4: Measure Results
What all is measured and reported?
Our Team continuously monitors your Social Media Campaign and Reports Back the Findings on a monthly basis
Analytics:
Insights:
There are two sections of the monthly report (A) Analytics (B) Insigths
New UsersInteractionsMedia ConsumptionUser Age/ Location/ City
Fan Projection for Next monthCost Per FanEngagement IndexViews/ Comments/ Feedback
ROI andInvestment???
The Measure of Success???
You Fan Base will reflect the true measure of your campaign success.
We will look foreword to a Fan Base of Minimum 30,000 within 6 months of activation.
This would mean a total connection base of 1.5 Million people online.
Engagement Index > 7%
Engagement Index =Consumer Engagement over the period of campaign
Total Fan Following Count
Daily View by more than 2.0 Lac people
Amit Agarwal(+91) 9999 89 3817Ruchi Mittal(+91) 9999 89 3814
Contact Social KeedaResource Centre
Website
Blog
Other Brand on Facebook
1.4 Lac Followers 17 K Followers 1 M Followers
95 K Followers