ACCENTUREFINTECH FORUMFINTECH ECOSYSTEM

MAY 13th, 2019 MILAN

#AccentureFinTechForum#FTSFEST19

ACCENTURE CUSTOMER INNOVATION CENTER

CUSTOMER NEEDS &

BEHAVIOUR

TECHNOLOGY COMBINED &

SPEED

REGULATION

COMPANIES ARE SHIFTING TO NEW INTEGRATED BUSINESS MODELS

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ECOSYSTEMS ARE BASED ON MULTILAYER PARTNERSHIP…

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End Customer

Value proposition

Infrastructure Provider

Application / IP Partners

Delivery Partners Service Partners

Social Partners

Information / Content Partners

Solution Partners

Sales Partners

… AND ENABLE NEW BUSINESS MODELS

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Dist

ribut

e yo

urse

lf

PRO

DUCT

DIS

TRIB

UTI

ON

Be d

istrib

uted

PRODUCT CREATION

Engage third parties' productsOwn product creation

Product sales fee

Traditional business model Bundle offering

Ecosystem producer fee

ECOSYSTEM BUSINESS MODELS MATRIX

SOME KEY ECOSYSTEMS WITH A GLOBAL VALUE OF MORE OF ~50 TRN$

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Payments

LIVING

HOME

Assistance

Lifestyle services1

Prevention

SharingSecurity

Insurance

Renovation

Research home

TelCo

Home purchase

Energy

4 trn$ WEALTH

BUSINESS

Insurance/ risk engineering

Demand planning

B2B services

Financing

Machinery

Supply chain mgmt. –Finance

Goods/ services

Data security

ENTERPRISE

STANDARD OF LIVING

Protection

Care management

Retirement

Taxes

Asset/ investment mgmt

Health

Real Estate

Inheritance planning

Financialadvise

1 trn$ 20 trn$

B2B MARKETPLACES

Insurance

B2B MARKETPLACE

Advertisement

Entertainment

Data security

FinancingDeliveryPayments

Goods/ services1

8 trn$TRAVEL/HOSPITALITY HEALTH MOBILITY

TRAVEL/ HOSPITALITY

Reservation

Transportation

Sharing

Financing

HotelsAt home services1

Insurance

Prevention

Insurance

HEALTH

Nursing & LTC Medical

networks

Pharmacy

RehabTPA

HospitalsMOBILITY

Car Sharing

ConnectedCar & Home

Insurance Protection

Emergency Assistance

Vehicle status monitoring & rewarding

Accidentmgmt

3 trn$ 5 trn$ 9 trn$

(1) including connected product / services enabled by IoT devices

FS related

ECOSYSTEMS STUDY OVERVIEW

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77% agree that “My company/organization will generate half or more of its revenue from ecosystems in the next 5 years”

Revenue growth (52%) and competitive positioning (50%) are the top goals for ecosystems

95% of respondents believe their company is an attractive ecosystem partner; Industry knowledge, innovation and technology expertise are the main reasons

Almost half are actively seeking ecosystems and new business models1,252RESPONDENTS

C-SUITEEXECUTIVES

ORGANIZATIONS WITH ANNUAL REVENUE>$1 BILLION USD

TECH, HIGH TECH AND CMT HAVE FORMED THE MOST ECOSYSTEMS ACROSS VARIOUS INDUSTRIES

In which industries, outside of your own, have you formed ecosystem partnerships?

Multiple responses

Technology

High Tech (Internet, software)

Communications

Utilities

Consumer Goods & Services

Insurance

Retail

Banking/Capital Markets

Energy

Health Providers

Life Sciences

Health Payers

71%

53%

39%

16%

21%

15%

11%

28%

21%

13%

14%

8%

35%

27%

24%

11%

7%

42%

8%

28%

9%

24%

18%

16%

38%

33%

21%

13%

35%

13%

60%

16%

7%

7%

7%

8%

44%

32%

22%

13%

13%

39%

13%

58%

13%

13%

10%

9%

BANK TECH INS RETL

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COMPANIES ARE FALLING SHORT OF THEIR ECOSYSTEM REVENUE GROWTH TARGETS

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8%

58%

33%

3%

44% 40%

12%

Less than 1% 1%-2% 3%-4% 5% or more

TARGET ACHIEVEDWhat revenue growth rate do you target / have you achieved on average for initiatives that leverage ecosystems?

Growth rate for initiatives that leverage ecosystems

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Thank you !