Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector...

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slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B: Behaviour change model and Methods for Evaluation Partners: ILS (D), CNRS (F), NU Napier (UK), Univ. of AUTH (GR), Uni Griesen, Uni Magdeburg, Trivector (S), ESTC (USA)

Transcript of Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector...

Page 1: Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B:

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Welcome to MaxSUMO training session

Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN

EU project MAX (2006-2009)     

Work Package B: Behaviour change model and Methods for Evaluation

Partners: ILS (D), CNRS (F), NU Napier (UK), Univ. of AUTH (GR), Uni Griesen, Uni Magdeburg, Trivector (S), ESTC (USA)

Page 2: Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B:

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MaxSUMOA tool that gives guidance on how to plan, monitor and evaluate an MM-project

Page 3: Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B:

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MaxSUMO

• Based on MOST-MET (MOST), CAF (Tapestry), SUMO• Further developed in the EU project MAX

• Has great possibilities to become a common European standardised evaluation tool ensuring…

… that evaluations are able to be done at all

… that evaluations are done in a comparable way

Page 4: Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B:

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Mobility Management

System impact

MaxSUMO

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Mobility Management

System impact

Mobility Managementservices

System impact

Outputs & activitiesA

System impactI

Permanent individual travel behaviour

HEffe

cts

Satisfaction with mobility option offered

G

Experimental individual mobility behaviour

F

Acceptance of mobility option

E

Mo

bility o

ptio

n o

ffered

Satisfaction with mobility services provided

D

Usage of mobility services

C

Awareness of mobility services

B

Services P

rovid

ed

Assessment Levels

Mobility option offered

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Example: Test Traveller / Job ticket project

Mo

bility

Services

Activites: 10 posters, Intra net info, meetings, 100 E

Awareness: 48 % (480 employees)

Usage: 28 % (280 employees) particip. in info-meet.

Satisfaction: 80 % satisfied with info and test concept

Mo

bility O

ptio

n O

ffered

Acceptance: 6 % (54 people) signed a contract

Exp travel behav: (Before: 5 % PT) During: 85 % PT

Satisfaction: 90 % of TT satisfied with commuting by PT

Effects

Perm travel beh. After 12 months: 40 % PT

Decrease/year: Car traffic: 110.000 km, CO2: 20 tonnes

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How to use MaxSUMO?

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MonitoringCollect a basic data-set

Evaluationof the data collected

Monitoring and Evaluation

Project Start

Target Groups

Services & Option offered

Uppdragsbeskrivning& målsättningar

Mission Statement and Objectives

Targets and indicators on Assessment Levels

Monitoring and

Evaluation Plan for the

actual projectMethods

Page 9: Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B:

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MonitoringCollect a basic data-set

Evaluationof the data collected

Monitoring and Evaluation

Project Start

Target Groups

Services & Option offered

Uppdragsbeskrivning& målsättningar

Mission Statement and Objectives

Targets and indicators on Assessment Levels

Monitoring and

Evaluation Plan

for the actual projectMethods

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MaxSUMO Evaluation Plan

Template 1

Overall goals XXX

Target groups XXX

Services XXX

Mobility option offered

XXX

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Level Targets Indicators Methods When

A Project outputs and activities

B Awareness of mobility services

C Usage of mobility services

Services

D Satisfaction with the mobility services

E Acceptance of the option offered

F Experimental individual behaviour

Op

tion

offered

G Satisfaction with the option offered

H Permanent individual behaviour

Targ

et effects

I System impacts

MaxSUMO Evaluation Plan

Template 2

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Level Targets Indicators Methods When

A Project outputs and activities

B Awareness of mobility services

C Usage of mobility services

Services

D Satisfaction with the mobility services

E Acceptance of the option offered

F Experimental individual behaviour

Op

tion

offered

G Satisfaction with the option offered

H Permanent individual behaviour

Targ

et effects

I System impacts

MaxSUMO Evaluation Plan

Template 2

XXX

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Level Targets Indicators Methods When

A Project outputs and activities

B Awareness of mobility services

C Usage of mobility services

Services

D Satisfaction with the mobility services

E Acceptance of the option offered

F Experimental individual behaviour

Op

tion

offered

G Satisfaction with the option offered

H Permanent individual behaviour

Targ

et effects

I System impacts

MaxSUMO Evaluation Plan

Template 2

XXX

XXX

XXX XXX

XXX

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XXXXXX

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Level Targets Indicators Methods When

A Project outputs and activities

B Awareness of mobility services

C Usage of mobility services

Services

D Satisfaction with the mobility services

E Acceptance of the option offered

F Experimental individual behaviour

Op

tion

offered

G Satisfaction with the option offered

H Permanent individual behaviour

Targ

et effects

I System impacts

MaxSUMO Evaluation Plan

Template 2

XXX

XXX XXX

XXX

XXX XXX

XXX XXX

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OK, let´s practice!

• Case 1: Personalised travel planning

• Case 2: Walk and Bike to school

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MaxSUMO Evaluation Plan

Template 1

Overall goals

Target groups

Services

Mobility option offered

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MaxSUMO Evaluation Plan

Template 1

Overall goals To decrease the use of car and decrease the CO2 emissions.

Target groups Inhabitants living in Gros i San Sebastian.

Services - Information letter to all households (timetables, bikemaps, etc)

- An ”answering card” with possibility to:

- ask for personalised advices

- to order a free 1-week PT ticket

Mobility option offered

To travel by public transport, bike or foot instead of using the car.

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Level Targets Indicators Methods When

A Project outputs and activities

B Awareness of mobility services

C Usage of mobility services

Services

D Satisfaction with the mobility services

E Acceptance of the option offered

F Experimental individual behaviour

Op

tion

offered

G Satisfaction with the option offered

H Permanent individual behaviour

Targ

et effects

I System impacts

MaxSUMO Evaluation Plan

Template 2

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MaxSUMO gives you

- Help to manage and pilot

- Guidance on survey design:

- control group

- comparison group

- one group

- Practical help (examples of questions)

- Help throughout the whole process: stop and go

- Early results- Comparable results

To be aware of…

- Clear objective

- Clear conceptions of services and options offered

- Best if used already in the planning stage

- You don´t have to use all levels

- Only provides a structure – still the same requirements on the competence of the evaluator

- Seems to be easier than it is…

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• Interactive database with input and output modules• Based on MaxSUMO and SARA

• Accumulates results from different projects evaluated using MaxSUMO

• Gives guidance on how to evaluate• Makes it possilible to benchmark with others

MaxEVA web-based tool

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Thank you!

Pernilla Hyllenius [email protected]

Annika Nilsson [email protected]

MaxSUMO and MaxEVA: www.epomm.org

www.max-success.eu

Page 22: Slide 1 Welcome to MaxSUMO training session Pernilla Hyllenius and Annika Nilsson, Trivector Traffic, SWEDEN EU project MAX (2006-2009) Work Package B:

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• Why important?- To be able to measure small changes in attitudes/behaviour- To adopt the services for different target groups

• How?stage-diagnostic questions based travel mode and personal goals

Behaviour change – A process with several steps

1 Precomtemplative

2 Comtemplative Level E (Acceptance)

3 Preparation/Action Level I (Exp. behaviour)

4 Maintenance Level H (Perm. behaviour)