Slide 0 - Information Systems
Transcript of Slide 0 - Information Systems
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BPM Round Table
Visual Analytics
TU/e, 28 maart 2011
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Programma
15:50 - 16:00 ontvangst met koffie en thee
16:00 - 16:05 opening
16:05 - 16:20 prof.dr. Wil van der AalstVisual Analytics, Business Unintelligence, en Process Mining
16:20 - 17:05 prof.dr.ir. Jack van Wijk (TU/e)Informatievisualisatie en Visual Analytics
17:05 - 17:50 dr. Erik-Jan van der Linden (MagnaView)De waarde van uw data vergroot
17:50 - 18:00 afsluiting
18:00 - 19:00 borrel
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Visual Analytics, Business Unintelligence, Process Mining
prof.dr.ir. Wil van der Aalstwww.processmining.org
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Some definitions
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Business Process Management (BPM) is the discipline that combines knowledge from information technology and knowledge from management sciences and applies this to operational business processes.
Visual analytics combines automated analysis with interactive visualizations for an effective understanding of situations in the context of large data sets.
The goal of process mining is to use event data to extract process-related information, e.g., to automatically discover a process model by observing events recorded by some information system.
data-related
questions
process-related
questions
process mining
visualization
visual analytics
data mining
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PAGE 4Data Mining
Smoker
Drinker
Weight
Short(91/10)
YesNo
Long(30/1)
NoYes
Long(150/20)
Short(321/25)
<81.5 ≥81.5
Process Mining =
Process Analysis
start register initial conditions
check_Aneeded?
check_A
modify conditions
check_Bneeded?
check_B
check_Cneeded?
check_C
assesrisk
declinec1
c2
c3
c4
c5
c6
c7
c8
c9
c10
c11
c12
c13
makeoffer
handleresponse
handlepayment
send insurance
documents
timeout1 timeout2 withdraw offer
c14 c15 c16
c17
(RM,RD)(RM,RD)(E,SD) (E,RD)
(SM,SD) (E,SD)(E,FD)
(E,SD)
(E,SD)
(YE,RD)
(YE,RD)
(FE,FD)
(RM,RD)
+
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The World's Technological Capacity to Store, Communicate, and Compute Information by Martin Hilbert and Priscila López (DOI 10.1126/science.1200970)
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Challenge:Making sense of low level events
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Challenge:Making process models as good as maps
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• Color/size of nodes and connections• Abstraction/aggregation• Positioning of elements• Different maps for different purposes
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Challenge:Seamless zoom
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Fuzzy miner in ProM
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Social network miner in ProM
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Challenge:Breathing life into process models
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Example: “Business Process Movies”
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Beyond Business Unintelligence
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so …
Process Mining & BPM
can benefit from
Visual Analytics
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Speakers
Prof.dr.ir. Jack van Wijk
Information Visualization & Visual Analytics
Dr. Erik-Jan van der Linden
Visual Analytics in de praktijk -Van data naar waarde