Slay the Public Records Request Dragon - Texas...©2019 GovQA | GovQA.com Slay the Public Records...
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©2019 GovQA | GovQA.com Slay the Public Records Request Dragon Quickly, Securely, and in the Cloud Jen Snyder Chief Sales Officer Gary Geddes Account Executive, Government Solutions
Transcript of Slay the Public Records Request Dragon - Texas...©2019 GovQA | GovQA.com Slay the Public Records...
©2019 GovQA | GovQA.com
Slay the Public Records Request Dragon
Quickly, Securely, and in the Cloud
Jen SnyderChief Sales Officer
Gary GeddesAccount Executive, Government Solutions
Naming Your Dragons
©HBO
LitigationComplexity Legislation
Intake - Volume & BreadthProcessing - TrackingReview - Exceptions
Complexity
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Complexity17%
42%
21%
10%
10%
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2-10
11-20
21-30
31+
How many different departments are involved in your Public Records Processing? (52 Responses)
83%
Regulatory Compliance
Time or InaccuracyData Security (Privacy)
Litigation
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LitigationYes31%
No69%
Has your organization been a part of any lawsuits related to your Public Records Handling? (52 Responses)
Exclusions (body/dash)
Internal Affairs (complaints)
State Reporting (WA HB 1594)
Legislation
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Legislation
Yes37%
No63%
Are you actively tracking any legislation in your state that will have an impact on your Public Records Process? (52 Responses)
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LitigationComplexity Legislation
9 Ways to Battle Your Dragons
Proactive Sharing
The simplest request to process is the one you never receive
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Litigation
Legislation
Complexity
Parallel Processing
Avoid repetitive work wherever possible by processing requests in tandem
2
Litigation
Legislation
Complexity
Collaborating
Make it easy for resources to provide the documents you need
3
Litigation
Legislation
Complexity
Identifying Personal Info
Consider OCR (Optical Character Recognition) and modern redaction tools that automate the process of identifying sensitive information
4
Litigation
Legislation
Complexity
Accountability
Track customer email deliverability
Track internal participant behavior and report on that
5
Litigation
Legislation
Complexity
Securing in the Cloud6
Litigation
Legislation
Complexity
The modern public cloud is:- More secure- More accessible- More reliable- More compliant
Public Sector organizations should consider a provider with a dedicated government cloud
CJIS IRS-1075 (FTI)
Planning to Adapt
Senate Bill 944Guidelines around government elected officials sharing public information on private devices
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Litigation
Legislation
Complexity
Logging Exemptions
Clearly identify and document reasons for non-release
(Request, Document, Redactions)
8
Litigation
Legislation
Complexity
Reporting
A system to comply with state and local oversight requirements
9
Litigation
Legislation
Complexity
©2019 GovQA | Confidential | GovQA.com
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Identifying PII
Collaborating
Parallel Processing
Proactive Sharing
Reporting
Logging Exemptions
Planning to Adapt
Securing in the Cloud
Accountability
9 Ways to Battle Your Dragons
Q&A
©2019 GovQA | Confidential | GovQA.com
[email protected] [email protected]
Jen SnyderChief Sales Officer
Gary GeddesAccount Executive, Government Solutions
