SLASSCOM Presentation to Economic Summit- July 2011

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    Building the vibrant Sri Lankan IT/BPO Industry

    Sri Lanka Association for Software &Service Industry (SLASSCOM)

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    Vision & Mission

    Vision - #1 Industry

    IT/BPO Industry to become the #1 revenue earner for Sri Lanka in the next 10

    years

    Mission

    SLASSCOM acts as the catalyst of growth for the Sri Lankan IT and BPO industry byfacilitating trade and business, propagation of education and employment,

    encouragement of research and innovation, and by supporting the creation of aprogressive national policy framework

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    Positioning Sri Lanka as a global destination niche focus

    Build niche focus Global Center of Excellence

    in

    Financial Services, Mobile and Telco, Software Testing, Travel and Aviation, Legal Process &

    Product innovation

    for

    Mid market (SME)s, niche captives and companies looking for diversification (near shore

    complement to India)

    with a USP of

    Quality & ethics, top talent, retention, cost, lower risk, business with pleasure

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    Industry is organized with a long term strategic plan

    $1b

    GlobalTrade

    DomesticTrade

    Policy

    QualityHR

    Capacity

    Entrepreneurship

    grow demand

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    and a broad set of partners

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    Global TradeShowcasing Sri Lanka at primer events globally

    GITEX 2010-

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    Policy Forum

    Engaging the Government & International

    stakeholders

    Central Bank Charting out the vision for MahindaChinthanaya Knowledge Hub Exchange Control clearance for $ preferential tax scheme

    Finance Ministry Collaboration Budget proposal for continuation of preferential tax

    Budget proposal on industry focus

    Members of the NCED

    Presidential Secretariat Presidential Task Force on

    English & IT

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    HR Forum

    Focus on to bring together the leading HR professionals of the IT/BPO industry

    with the focus to build a progressive national workforce which is competitive,ethical and collaborative.

    Approach

    Build a strong HR alliance

    Bring in global best practices to ensure we get off ground right

    2009/2010 & Roadmap

    HR forum by brining in all HR managers

    Joint efforts drive economies of scales

    Influence policy on employment to encourage investments

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    Capacity ForumOpening the doors of opportunities to students in Jaffna

    SLASSCOM team made twovisits to Jaffna, met withgovernment officials &education institutes to

    educate and to start theintegration

    SLASSCOM In Jaffna w/BOI/ICTA Jun 10 Jaffna students in Colombo Oct 10

    This is our first industrial visit. I got

    lot of information from the visit and it

    is useful to choose my next step in my

    life. So simply, I say it is great

    This is our first industrial visit in the

    last two decades. This visit has

    provided awareness not only to the

    cutting-edge technology in the IT

    industries in this country but also to

    their infrastructures. I believe this

    visit will add more value and

    confidence to the students

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    Where has the Sri Lankan IT/BPOIndustry reached during the last 5

    years?

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    121155

    193

    234

    29451

    58

    64

    78

    98

    2006 2007 2008 2009 2010

    IT/ BPO Export Revenue

    BPO Revenue US$mn

    IT Revenue US$mn

    213

    258

    312392

    173

    5th Highest Exports Revenue Earner

    26% CAGR 2011

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    Sizable and a growing set of companies with

    many new global companies are coming in.

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    The IT workforce is expected to reach 50,000 by end 2010, est. growth rate of 17%.

    IT Workforce is growing rapidly

    2003 2004 2005 2006 2007 Est. 2008 2009 2010 Est.

    TOTAL 15,586 20,279 25,200 30,120 33,702 39,107 42,821 50,159

    15,586

    20,279

    25,200

    30,12033,702

    39,10742,821

    50,159

    -

    10,000

    20,000

    30,000

    40,000

    50,000

    60,000

    ITWork

    force

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    .. and the new BPO Workforce is going rapidly

    4,000

    5,450

    8,634

    11,384

    13,701

    -

    2,000

    4,000

    6,000

    8,000

    10,000

    12,000

    14,000

    16,000

    2006 2007 2008 Est. 2009 2010 Est.

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    We remain committed to, and confident of, the future of our HDPL operations

    in Sri Lanka, and look forward to playing our part in the development andprosperity of the country. - Rumi Contractor, Group General Manager, ServiceDelivery & CEO HSBC Global Resourcing Ltd.

    Partnering with a Sri Lankan based company has been refreshinglystraightforward and we have been impressed by the warmth of our welcome

    and the quality of highly educated talent working at MillenniumIT. Our presencein Colombo provides us with an important footprint in Asia. - David Lester,Director of Information Services, London Stock Exchange (LSE)

    Sri Lanka's large pool of highly-trained F&A resource, makes for a powerfulcombination in today's increasingly global market. - Jim Downey, Managing

    Director, Outspan

    The availability of top tier talent and the low cost of operations in Sri Lankamade it a logical choice for our company. We started working in Sri Lanka in1997 recruiting just 26 graduates in the first year, since then we have grown to635. Sri Lanka offers us a great base to expand into Asia - Alastair Sorbie,

    CEO/President, IFS

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    Sri Lanka is another Asian country that hassucceeded in positioning itself as an alternative to

    India.

    - IBM Global Location Trends Report 2010

    Sri Lankans geographical location, infrastructural facilities, direct access to

    India market, high quality standards of the workforce, open economy andvarious free trade agreements make it an attractive outsourcing destination.

    Global Services Destinations Compendium 2010

    Sri Lanka is clearly emerging as a global sourcing destination

    Ranked among Top 25 in the AT Kearney Global Services Location

    Index (GSLI) in 2011Ranked number 5 in financial attractiveness, ahead of India, China and all of CEE

    Gartner's 30 Leading Locations for Offshore Services (2010-

    2011). Included among the Top 10 in Asia pacific.

    12th in the top ranking destinations in IBM Global Location

    Trends Report

    Ranked among the top 10 emerging global destinations by Global

    Services Magazine.

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    www.slasscom.lk