SkyVision Professional Services Brochure

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Your business success. Our expertise. Forever striving to exceed even the highest customer expectations, SkyVision introduces a modular range of first-class professional services designed to bring extra value where it is really needed – on site. Backed by an expert team of highly trained professionals, SkyVision’s Professional Services takes global corporate and enterprise satisfaction and success to an entirely new level. SkyVision is exceptionally proud of its first-class customer service and technical support teams available 24 hours a day, 7 days a week, completely free of charge. A comprehensive suite of complementary services Professional Services

Transcript of SkyVision Professional Services Brochure

Page 1: SkyVision Professional Services Brochure

Your business success.Our expertise.

Forever striving to exceed even the highest customer expectations, SkyVision introduces a modular range of first-class professional services designed to bring extra value where it is really needed – on site.

Backed by an expert team of highly trained professionals, SkyVision’s Professional Services takes global corporate and enterprise satisfaction and success to an entirely new level.

SkyVision is exceptionally proud of its first-class customer service and technical support teams available 24 hours a day, 7 days a week, completely free of charge.

A comprehensive suite of complementary servicesProfessional Services

www.skyvision.net • [email protected] • SkyVision Global Networks • Phone: +44 20 838 71750

SkyVision is a leading global IP telecommunication service provider to emerging markets, offering solutions that combine satellite service platforms with high-capacity fiber optic connections. SkyVision provides end-to-end solutions, deploying standard and customized IP service platforms managed from its international gateways. With a connectivity network spanning 100 countries, SkyVision’s solutions combine global reach with active local presence and support.

Page 2: SkyVision Professional Services Brochure

OPERATIONS

Network MonitoringSkyVision’s Network Monitoring service provides proactive monitoring of customer networks, 24 hours a day, 7 days a week. Customers receive real-time alerts on irregular activity and/or network failure in addition to vital information on network performance.

Network ManagementSkyVision recognizes the burden of network management. With an expert team of RF and IP engineers providing reliable NOC and 3rd tier support, SkyVision takes care of every satellite, fiber, and internal network management need, simply and quickly.

Customer TrainingSkyVision believes that knowledge is the most essential element when conducting connectivity service operations. Subsequently, as part of its Managed Services offering, SkyVision actively transfers both its professional experience and know-how over to the customer, enabling both parties to benefit directly.

MAINTENTANCE

Preventive Site MaintenanceSkyVision understands the importance of preventive site maintenance for increased equipment life and lower downtime costs. With a team of certified technicians able to arrive at any remote site, SkyVision’s Preventative Site Maintenance service ensures constant connectivity, while providing peace of mind.

On-Site Support & Corrective MaintenanceIn the event of lost connectivity, SkyVision’s Maintenance team acts quickly, efficiently and correctly, to minimize both downtime and customer costs.

With its first-class Professional Services and seasoned team of experts, SkyVision provides both remote and on-site solutions and services designed to answer your connectivity needs, 24 hours a day, 7 days a week.

For free consultancy on the best Professional Service for your business, contact your SkyVision Account Manager.

SkyVision is well experienced in providing organizations with specifically designed solutions to meet their business needs. With its suite of Professional Services, SkyVision is able to provide enterprises with the added-value they need to manage, deploy and maintain their network.

PLANNING

Project Management

Project management can be both time and resource consuming. SkyVision’s proven track record of customized turn-key services for a wide range of customers and businesses delivers complete project management services designed to match every business need.

SkyVision’s Project Management Services ensure that every aspect of the project scope is taken care of, on site and on time.

Network Planning

SkyVision places all of its expertise and know-how in the palm of your hands. Customer network requirements for satellite, fiber and internal networks become a reality with SkyVision’s team of expert RF and Network engineers.

PRE-DEPLOYMENT

Site Survey

SkyVision’s Site Survey Service inspects all aspects of the physical location where site installation is to be carried out, gathering vital information in order to deploy an optimally accurate solution.

DEPLOYMENT

Site Installation

SkyVision’s Site Installation Service provides a team of highly skilled, certified field engineers trained to cover all aspects of remote site deployment including site survey and commissioning.

Planning Pre-Deployment Deployment Operations Maintenance

E n d - t o - E n d S o l u t i o n s

Page 3: SkyVision Professional Services Brochure

OPERATIONS

Network MonitoringSkyVision’s Network Monitoring service provides proactive monitoring of customer networks, 24 hours a day, 7 days a week. Customers receive real-time alerts on irregular activity and/or network failure in addition to vital information on network performance.

Network ManagementSkyVision recognizes the burden of network management. With an expert team of RF and IP engineers providing reliable NOC and 3rd tier support, SkyVision takes care of every satellite, fiber, and internal network management need, simply and quickly.

Customer TrainingSkyVision believes that knowledge is the most essential element when conducting connectivity service operations. Subsequently, as part of its Managed Services offering, SkyVision actively transfers both its professional experience and know-how over to the customer, enabling both parties to benefit directly.

MAINTENTANCE

Preventive Site MaintenanceSkyVision understands the importance of preventive site maintenance for increased equipment life and lower downtime costs. With a team of certified technicians able to arrive at any remote site, SkyVision’s Preventative Site Maintenance service ensures constant connectivity, while providing peace of mind.

On-Site Support & Corrective MaintenanceIn the event of lost connectivity, SkyVision’s Maintenance team acts quickly, efficiently and correctly, to minimize both downtime and customer costs.

With its first-class Professional Services and seasoned team of experts, SkyVision provides both remote and on-site solutions and services designed to answer your connectivity needs, 24 hours a day, 7 days a week.

For free consultancy on the best Professional Service for your business, contact your SkyVision Account Manager.

SkyVision is well experienced in providing organizations with specifically designed solutions to meet their business needs. With its suite of Professional Services, SkyVision is able to provide enterprises with the added-value they need to manage, deploy and maintain their network.

PLANNING

Project Management

Project management can be both time and resource consuming. SkyVision’s proven track record of customized turn-key services for a wide range of customers and businesses delivers complete project management services designed to match every business need.

SkyVision’s Project Management Services ensure that every aspect of the project scope is taken care of, on site and on time.

Network Planning

SkyVision places all of its expertise and know-how in the palm of your hands. Customer network requirements for satellite, fiber and internal networks become a reality with SkyVision’s team of expert RF and Network engineers.

PRE-DEPLOYMENT

Site Survey

SkyVision’s Site Survey Service inspects all aspects of the physical location where site installation is to be carried out, gathering vital information in order to deploy an optimally accurate solution.

DEPLOYMENT

Site Installation

SkyVision’s Site Installation Service provides a team of highly skilled, certified field engineers trained to cover all aspects of remote site deployment including site survey and commissioning.

Planning Pre-Deployment Deployment Operations Maintenance

E n d - t o - E n d S o l u t i o n s

Page 4: SkyVision Professional Services Brochure

Your business success.Our expertise.

Forever striving to exceed even the highest customer expectations, SkyVision introduces a modular range of first-class professional services designed to bring extra value where it is really needed – on site.

Backed by an expert team of highly trained professionals, SkyVision’s Professional Services takes global corporate and enterprise satisfaction and success to an entirely new level.

SkyVision is exceptionally proud of its first-class customer service and technical support teams available 24 hours a day, 7 days a week, completely free of charge.

A comprehensive suite of complementary servicesProfessional Services

www.skyvision.net • [email protected] • SkyVision Global Networks • Phone: +44 20 838 71750

SkyVision is a leading global IP telecommunication service provider to emerging markets, offering solutions that combine satellite service platforms with high-capacity fiber optic connections. SkyVision provides end-to-end solutions, deploying standard and customized IP service platforms managed from its international gateways. With a connectivity network spanning 100 countries, SkyVision’s solutions combine global reach with active local presence and support.