Skillsoft UK Compliance Direction · 2019-08-07 · Emergency and Disaster Preparedness Fire Safety...
Transcript of Skillsoft UK Compliance Direction · 2019-08-07 · Emergency and Disaster Preparedness Fire Safety...
2013 Skillsoft EMEACompliance Solutions Client Advisory Forum Event
Skillsoft UK Compliance DirectionChris Thompson
Senior Product Manager,UK Compliance
Norman Ford Vice President Operations,
Global Compliance Solutions
© 2013 Skillsoft Ireland Limited
Grow– a broader and deeper offer
Retain– high quality courses
Refresh– modern look and feel and
new platform
Renew–up to date, endorsed
Respond– what would you like to see?
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Skillsoft UK compliance direction
© 2013 Skillsoft Ireland Limited
Grow - new content
© 2013 Skillsoft Ireland Limited
Broader: UK Legal Compliance Solution
Scenario-based presentation relatesthe law to on-the-job responsibilities
Current courses:
• Age Discrimination
• Data Protection Awareness
• The UK Bribery Act 2010
• Diversity in the Workplace
• Freedom of Information Act
• Discrimination in the Workplace
© 2013 Skillsoft Ireland Limited
Broader: Legal Content in Development
• Global Code of Conduct Solution• Global Anti-Bribery• Global Antitrust• Global Privacy and Information Security• Global Insider Dealing• Global Conflicts of Interest
• Preventing Harassment in the Global Workplace – Employee and Manager Editions
• The Internet, Social Media, and Electronic Communication
To be available in 7 Languages: Dutch, European Spanish, German, French, Italian, Polish, and UK English
• EU Privacy and Information Security
• EU Antitrust
© 2013 Skillsoft Ireland Limited
• Domiciliary care – working on better adapting our care courses for those working in home care situations.
• RPS accreditation of Administration of Medicines in progress
• Common Induction Standards update in line with new NMTS
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Deeper: Care
© 2013 Skillsoft Ireland Limited 7
Deeper: new Health and Safety coursesCourse
Bloodborne Pathogen Awareness
Fall Protection (or Working at Heights)
Protection from Occupational Noise
Ergonomics in the Workplace
Job Hazard Analysis
Industrial Ergonomics
Ladder Safety
Slips, Trips, and Falls
Hand and Power Tool Safety
Forklift Safety Awareness
Course
Defensive Driving Fundamentals
Electrical Safety
Machine Guarding
Emergency and Disaster Preparedness
Fire Safety and Prevention
Using Respiratory Protection
Emergency Response in the Workplace
First Aid – Basic
Lockout/Tagout
© 2013 Skillsoft Ireland Limited
This course will provide advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident.
Target Audience: This course is intended for all drivers at all levels.
Expected Duration (hours): 1.0
Lesson Objectives: Defensive Driving Fundamentals
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Course example: Defensive Driving
specify concerns to be addressed before and
while driving
identify how to manage distractions while
driving
identify safe driving techniques to avoid
collisions
identify concerns related to blind spots
identify techniques to avoid a collision
identify techniques for driving safely in
adverse conditions
identify appropriate actions to take when
driving in fog
list appropriate responses to driving
emergencies.
What would you like to see?
© 2013 Skillsoft Ireland Limited
Retain – quality
© 2013 Skillsoft Ireland Limited
Proven ID Model
Proven development system
Flexible to allow for ongoing innovation and change
Unmatched experience in elearning design
13 full-time learning designers
5 senior LDs with over 75 years elearning design experience
Advanced degrees in instructional technology, education, communications, and other related fields
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Quality: Effective Instructional Design
ObjectivesObjectivesObjectives ContentContentContent
InstructionalStrategies InstructionalStrategies InstructionalStrategies AssessmentAssessmentAssessment
Adult Learning TheoryPerformance-Oriented
InstructionMastery Learning
Observation and ModelingSocial Learning Theory
Multiple Modes
© 2013 Skillsoft Ireland Limited
Graphically intensive
High use of animations
Energetic delivery of instructional content
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Quality: Engaging Video and Graphics
© 2013 Skillsoft Ireland Limited
Comprehensive collections cover a wide range of business needs
Courses are constantly being updated and added in response to customer input
Proven instructional design model and engaging presentation
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Access Skillsoft's huge courseware library
Business Skills
IT Professional
Desktop
Legal Compliance
ES&H
© 2013 Skillsoft Ireland Limited 13
e.g. Business Skills Courseware Professional Effectiveness
Interpersonal Communication
Business Writing
Cross-cultural Communication
Negotiating Essentials
Listening Essentials
Dealing with Conflict
Managing Your Career
Work/Life Balance
Critical Thinking
Building and Maintaining Trust
Business Ethics
Management & Leadership
Managing Organizational Change
Thinking Like a CFO
Management Essentials
Performance Management
Workforce Generations
Employee Onboarding
Essentials of Mentoring
Leadership Essentials
The Voice of Leadership
Project Effectiveness
PMIPMPPMI-ACP
PRINCE2®
PM for non-project managers
Leading Teams
Optimizing Your Performance on a Team
Business Analysis
Sales & Customer
Sales Foundations
Sales Negotiations
Solution Selling
Essential Selling Skills
Customer Service Representative
Customer Service Fundamentals
Customer Focus
Customer Advocacy
Industry Overviews (21 Industries)
Finance, HR & Administration
Finance and Accounting for Non-Financial Managers
Accounting Fundamentals
IFRS Primer
Budgeting Essentials
Essentials of Interviewing and Hiring
Recruiting & Retention
Organizational Behavior
Bus. Strategy & Operations
Six Sigma OverviewGreen BeltBlack BeltChampion
ASQ Certified Manager of Quality/ Organizational Excellence
Operations Management
Risk Management
Managing Customer-Driven Process Improvement
Fundamentals of Globalization
Marketing Essentials
© 2013 Skillsoft Ireland Limited
e.g. Books24x7® Solution
Unlimited access to a broad and deep repository of best in class on-demand resources
Thousands of digitised business, technical and engineering books, research reports, book summaries and best practicesWeb-accessible from any location at any time for employees at all levels of an organizationComplete search and browse functionality for targeted results Partnerships with 300+ publishers and analyst firms including:
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© 2013 Skillsoft Ireland Limited
Refresh – modern look and feel
© 2013 Skillsoft Ireland Limited
Hospitality course refreshCOMPLIANCE
• Foundation Food Safety• Foundation Health and Safety *• APLH *• COSHH• Equality and Diversity• Fire Safety Awareness• First Aid Awareness *
HOSPITALITY SKILLS• Cellar Management *• Licensing Law for Bar Persons *• Customer Service Skills• Food Allergies and Intolerance *• Scottish Licensing Law• Great Grapes of the World *
* - now in progress
© 2013 Skillsoft Ireland Limited
Care course refresh
CARE SKILLS• Common Induction Standards • Dementia• Infection Prevention and Control• Administration of Medicines• Food Allergies and Intolerance *• Principles of Safeguarding and Protection• Mental Capacity Act• Customer Care *• Deprivation of Liberties Safeguards *• End of Life Care *
COMPLIANCE• Foundation Food Safety• Foundation Health and Safety – Healthcare *• COSHH• Equality and Diversity• Fire Safety Awareness• First Aid Awareness *
* - now in progress
© 2013 Skillsoft Ireland Limited
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• Modern graphics based, intuitive learner interface
• Assign compliance curriculum as mandatory content based on
administrator-defined “demographic” categories
• Track/report on progress and training completion
• Track offline training events
• Distribute and record receipt of policies and related materials
• Generate automatic e-mails to learners of assigned training
• Integrate with HRIS to simplify administration and share data
New platform: Skillport 8.0
© 2013 Skillsoft Ireland Limited
Renew – up to date, endorsed
© 2013 Skillsoft Ireland Limited
Network of specialist SME’sand reviewers
HighfieldEDIWSETRPSIndependent consultants
Rolling program to review/renew
Endorsement/Accreditation partners
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How do we keep our courses up to date?
Aim to extend the endorsed course range – any requests?
© 2013 Skillsoft Ireland Limited
Growth– a broader and deeper offer
Retain– high quality courses
Refresh– modern look and feel and
new platform
Renew–up to date, endorsed
Respond– what would you like to see?
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UK compliance direction summary
© 2013 Skillsoft Ireland Limited
Respond – what would you like to see?
© 2013 Skillsoft Ireland Limited
Contact us:
Chris ThompsonEmail: [email protected]
Call: 07703 883143
Visit: www.skillsoft.com
Norm FordEmail: [email protected]
Call: +1 865 692 4706
Visit: www.skillsoft.com