Hakan Eriksson - Eriksson Australia & NZ - Operator Strategic Advantage with 5G Technology
Skills for Australia Interpretation Guide for 5G ...
Transcript of Skills for Australia Interpretation Guide for 5G ...
Interpretation Guide to assist with the rollout and integration of the fifth generation (5G) telecommunications network
The rollout of the 5G network requires changes to the design of mobile networks, as well as workers to reskill to meet future workforce demand. The onset of the COVID-19 pandemic led to a significant increase in the demand on the Information and Communications Technology (ICT) industry. To address this critical skills need, the Australian Industry and Skills Committee (AISC) Emergency Response Sub-Committee approved the creation and revision of two skill sets, namely:
● ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set● ICTSS00116 XG Cellular Network Implementation Skill Set.
As the skills needed to rollout the 5G network will be transferable to the rollout of future generations of cellular wireless networks (e.g. 6G, 7G, XG), these skill sets have been designed to have long-term application. This Interpretation Guide provides guidance for delivery of the units of competency in these skill sets. The guidance focuses on specific skill and knowledge requirements to support the rollout of the 5G network.
The Interpretation Guide gives trainers and assessors delivering the above skill sets insight from industry stakeholders, peak bodies and other registered training organisations (RTOs), which will assist in creating meaningful and effective support material. The Guide consists of notes and interpretations relating to certain parts of each unit listed in the skill sets.
PwC’s Skills for Australia acknowledges that this project was funded by the Australian Government Department of Education, Skills and Employment.
Interpretation Guide for 5G Telecommunications
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Document version: V1.0Released: December 2020
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set 3
ICTTEN312 Install telecommunications network equipment 4
ICTTEN409 Commission an electronic system 7
ICTTEN410 Locate, diagnose and rectify faults 10
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ICTSS00116 XG Cellular Network Implementation Skill Set 12
ICTDRE302 Locate and rectify digital reception equipment faults 13
ICTEDU301 Train customers in new technology 15
ICTRFN407 Conduct radio frequency measurements 17
ICTTEN415 Install and configure internet protocol TV in a home network 19
ICTTEN425 Design, install and configure a customer smart technology network 21
Document contents
Document Contents
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set OverviewThe XG Cellular Network Infrastructure Rollout Skill Set incorporates three specialist units of competency that support the rollout of current and future generations of cellular wireless networks (e.g. 6G, 7G, XG).
The skill set covers the following areas:
● Installing and testing telecommunication network equipment● Locating, diagnosing and rectifying faults in telecommunications networks● Commissioning an electronic system with applications
The Interpretation Guide has been designed to contextualise the skill set to the specific skill and knowledge requirements to rollout the 5G network. Relevant job roles include:
● telecommunication officers● field officers● technical supervisors
ICTSS00115 XG Cellular Network Infrastructure Build Skill Set
Glossary of Common Terminology
Organisational policies Organisational policies represent an overarching course of action adopted by an organisation.
Organisational procedures Organisational procedures relate to any established series of actions expected to be conducted in a certain order or manner.
Tools Tools may include:● cable testers● humidity and temperature testers● insulation displacement tools● pliers● soldering irons● wire strippers.
Test equipment Test equipment may include: ● adaptors● analog transmission measuring sets● digital analysers● frequency measurer● JDSU device● laptop, computer or smart device● leakage trilithic rf leakage devices● multimeters● RF signal meters● signal strength analysers● VRV 580.
Overview ICTTEN312
The information in this Guide is offered as supplementary interpretation guidance relating to the ICT Information and Communications Technology Training Package. The interpretations and advice in this Guide are not enforceable and serve as guidance only. ASQA, VRQA and TAC are the sector regulators are responsible for determining matters of compliance in relation to RTOs and training providers.
ICTTEN409
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ICTTEN410
● field technicians● mobile network technicians● 5G deployment technicians.
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTTEN312 Install telecommunications network equipment (1 of 3)
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Prepare for given work according to relevant work health and safety (WHS) and environmental requirements
Work health and safety (WHS) and environmental requirements may include:● accessing personal protective equipment (PPE) and other safety equipment● ensuring appropriate ventilation and lighting● isolating worksite● reducing exposure to very high RF intensities● safely locating power and gas.
1.4 Verify network equipment installation according to appropriate plans obtained from authorised personnel
Authorised personnel may include:● client principals● contract advisors● lead engineers● managers● project managers● supervisors● team leads who issued the project.
1.7 Obtain tools and test equipment required for safe work practice
Tools may include:● cable testers● humidity and temperature testers● insulation displacement tools● pliers● soldering irons● wire strippers.
Test equipment may include: ● adaptors● analog transmission measuring sets● digital analysers● frequency measurer● JDSU device● laptop, computer or smart device● leakage trilithic rf leakage devices● multimeters● RF signal meters● signal strength analysers● VRV 580.
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Overview ICTTEN312 ICTTEN409 ICTTEN410
Unit of competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT20219 Certificate II in Telecommunications Network Build and OperationICT30419 Certificate III in Telecommunications Network Build and OperationICT30519 Certificate III in Telecommunications Technology ICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00076 Wireless LAN and IP Network Installation Skill SetICTSS00080 Copper Cable Jointer Skill SetICTSS00091 Radio Technician Skill Set ICTSS00097 Telecommunications Customer Service Technician – HFC Technician Skill SetICTSS00096 Technician Hybrid Fibre Coaxial Skill SetICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill Set ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
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Unit of Competency Interpretation Summary Performance Criteria Notes
3.1 Install alarms according to instruction manuals and specifications
Alarms may include:● integrated equipment software, not as an additional item● software.
4.1 Install software and configuration instructions according to system specifications as required
Software may rely on:● equipment● hardware● subsequent specifications● vendors.
5.2 Restore changes made to work area during installation according to customer satisfaction
Changes made to work area during installation may include:● disturbance of other customer equipment● mess made during installation● physical faults.
Performance Evidence Notes
Plan for and install network hardware and cabling according to equipment or system manuals and customer specifications
Network hardware may include:● backhaul connection, including optical fibre connection.
Knowledge Evidence Notes
Cabling types, connectors and cabling structures
Cabling types, connectors and cabling structures may include:● communication cables● control, power or signal cables.
Network and transmission equipment principles
Network and transmission equipment may relate to:● customer premises equipment (CPE)● gateways● routers● switches ● wireless local access network (LAN).
Cont’d on next page...
ICTSS00115 XG Network Infrastructure Build Skill Set
ICTTEN312 Install telecommunications network equipment (2 of 3)
Overview ICTTEN312 ICTTEN409 ICTTEN410
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Unit of competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT20219 Certificate II in Telecommunications Network Build and OperationICT30419 Certificate III in Telecommunications Network Build and OperationICT30519 Certificate III in Telecommunications Technology ICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00076 Wireless LAN and IP Network Installation Skill SetICTSS00080 Copper Cable Jointer Skill SetICTSS00091 Radio Technician Skill Set ICTSS00097 Telecommunications Customer Service Technician – HFC Technician Skill SetICTSS00096 Technician Hybrid Fibre Coaxial Skill SetICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill Set ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
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Unit of Competency Interpretation Summary Knowledge Evidence Notes
Typical performance parameters and faults that may be encountered in customer equipment and related connection and transmission media
Performance parameters and faults● attenuation● coverage issues including blackspots● cut lines or fibre● cut wires● external damage to equipment● packet loss● power outages.
Assessment Conditions Notes
Relevant regulatory and equipment documentation that impact telecommunications network equipment installation activities.
Regulatory and equipment documentation may relate to:● Australian Communications and Media Authority (ACMA) regulations ● Australian Security Industry Association Limited (ASIAL) electronic security
standards● environmental protection Acts ● heritage legislation ● State specific land protection Acts (e.g. Aboriginal Land Rights (Northern
Territory) Act 1976)● work health and safety (WHS) documentation.
ICTSS00115 XG Network Infrastructure Build Skill Set
ICTTEN312 Install telecommunications network equipment (3 of 3)
Overview ICTTEN312 ICTTEN409 ICTTEN410
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Unit of competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT20219 Certificate II in Telecommunications Network Build and OperationICT30419 Certificate III in Telecommunications Network Build and OperationICT30519 Certificate III in Telecommunications Technology ICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00076 Wireless LAN and IP Network Installation Skill SetICTSS00080 Copper Cable Jointer Skill SetICTSS00091 Radio Technician Skill Set ICTSS00097 Telecommunications Customer Service Technician – HFC Technician Skill SetICTSS00096 Technician Hybrid Fibre Coaxial Skill SetICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill Set ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTSS00115 XG Network Infrastructure Build Skill Set
ICTTEN409 Commission an electronic system (1 of 3)
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Prepare for work following work health and safety (WHS) requirements
Work health and safety (WHS) requirements may include:● accessing personal protective equipment (PPE) and other safety equipment● ensuring appropriate ventilation and lighting● isolating worksite● reducing exposure to very high RF intensities● safely locating power and gas.
1.2 Organise resources based on existing and potential site hazards
Resources may relate to:● access to site● electricity controls● working at heights.
1.4 Determine function and requirements of electronic system from specifications
Function and requirements of electronic system may relate to:● cellular telemetry● coverage requirements ● multiplexing● site issues or local issues affecting coverage.
1.5 Identify potential security threats and vulnerability where remote monitoring and control via public telecommunications network or internet are used, and report to appropriate personnel
Potential security threats may relate to:● 5G network security access - requirement of overarching network security and
protocols● unauthorised access to installation points.
1.8 Check suitability and calibration status of test equipment
Test equipment may include:● adaptors● analog transmission measuring sets● digital analysers● frequency measurer● JDSU device● laptop, computer or smart device● leakage trilithic rf leakage devices● multimeters● RF signal meters● signal strength analysers● VRV 580.
2.1 Negotiate outage times with appropriate groups and affected customers to minimise disruptions
Appropriate groups may include:● government and service providers● key stakeholders● local customers● other carriage vendors● owners of private property for access to cell point.
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Unit of competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30419 Certificate III in Telecommunications Network Build and OperationICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00094 Technician Fibre Skill SetICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill SetICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Overview ICTTEN312 ICTTEN409 ICTTEN410
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTSS00115 XG Network Infrastructure Build Skill Set
Unit of Competency Interpretation Summary Performance Criteria Notes
3.2 Conduct tests according to manufacturer’s specifications and industry practice
Tests may include:● network analysers● site audits to determine coverage zones.
3.3 Conduct cut over according to project design and industry practice in consultation with appropriate personnel
Appropriate personnel may include:● contract advisors● client principals● lead engineers● managers● project managers● supervisors● team leads who issued the project.
Foundation Skills Notes
Reading: Interprets complex information to determine job requirements
Complex information may include:● audit information ● chain specification requirements/directions ● coverage reports ● site installation guidelines.
Writing: Completes technical workplace documentation using vocabulary and form appropriate to intended audience
Technical workplace documentation may include:● access plans for a site, including key contacts● coverage reports● legislation and regulations ● site induction and familiarisation● site plans● work instructions.
Interact with others: Selects appropriate form, channel and mode of communication when liaising with customers and personnel on technical and operational matters
Mode of communication may include:● email● in person contact (direct communication)● mail ● outage boards● phone● service centre tool set (incident and change modules)● websites and webpages.
Performance Evidence Notes
Accurately configure electronic equipment and system parameters
Electronic equipment may include:● 5G modems● access points● nodes● sensors.
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Overview ICTTEN312 ICTTEN409 ICTTEN410
ICTTEN409 Commission an electronic system (2 of 3)
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Unit of competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30419 Certificate III in Telecommunications Network Build and OperationICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00094 Technician Fibre Skill SetICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill SetICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Unit of Competency Interpretation Summary Performance Evidence Notes
Deal with faults and problems and provide solutions
Faults and problems may include:● attenuation ● coverage issues and blackspots● packet loss.
Knowledge Evidence Notes
Explain acceptance testing Acceptance testing may relate to:● audit results post implementation or change ● confirmation of successful system changes● system client acceptance (post implementation or change).
Evaluate an extensive range of networking equipment
Networking equipment may include:● customer premises equipment (CPE)● firewalls● optical equipment● routers ● switches● wireless access points.
Outline legislation and licensing associated with installation of telecommunications equipment
Legislation and licensing may include:● Australian Communications and Media Authority (ACMA) regulations ● Australian Security Industry Association Limited (ASIAL) electronic security
standards● environmental protection Acts ● heritage legislation ● State specific land protection Acts (e.g. Aboriginal Land Rights (Northern
Territory) Act 1976)● work health and safety (WHS) documentation.
Outline transmission type and signals that may be encountered.
Transmission type and signals may include:● 3G, 4G and 5G● broadband● copper (wired)● wireless.
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ICTSS00115 XG Network Infrastructure Build Skill Set
Overview ICTTEN312 ICTTEN409 ICTTEN410
ICTTEN409 Commission an electronic system (3 of 3)
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Unit of competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30419 Certificate III in Telecommunications Network Build and OperationICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00094 Technician Fibre Skill SetICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill SetICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTSS00115 XG Network Infrastructure Build Skill Set
ICTTEN410 Locate, diagnose and rectify faults (1 of 2)
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Prepare for given work according to relevant legislation, work health and safety (WHS) requirements and identified hazards
Relevant work health and safety (WHS) requirements may include:● accessing personal protective equipment (PPE) and other safety equipment● ensuring appropriate ventilation and lighting● isolating worksite● reducing exposure to very high RF intensities● safely locating power and gas.
1.2 Arrange site access according to required procedure
Required procedure may related to:● site induction and familiarisation● White Card documentation.
1.4 Obtain suitable testing tools and equipment and specify personal protective equipment
Testing tools and equipment may include:● adaptors ● analog transmission measuring sets● digital analysers● frequency measurer● JDSU device● laptop, computer or smart device● leakage trilithic RF leakage devices● multimeters● RF signal meters● signal strength analysers● VRV 580.
2.1 Conduct appropriate test to identify type of fault
Appropriate test may relate to:● network analysers.
3.1 Determine options to rectify fault, and present options to customer
Options to rectify fault may include:● confirming antenna placement● confirming tower placement (network build side)● implementing technology solutions for receiving device ● replacing or upgrading end point devices ● signal boosting.
4.2 Complete all records Records may include:● implementation checklist (often online)● Information Technology Infrastructure Library (ITIL), including incident
management● log of incident and job details in service centre tool set.
4.5 Restore any changes made to worksite during fault repair to the customer’s satisfaction
Changes made to worksite may include:● disturbance of other customer equipment● mess made during installation● physical faults.
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Unit of competency use in the ICT Training Package
QualificationsCore unit Elective unit
ICT41219 Certificate IV in Telecommunications Engineering Technology N/A
Skill sets ICTSS00091 Radio Technician Skill Set ICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill SetICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Overview ICTTEN312 ICTTEN409 ICTTEN410
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTSS00115 XG Network Infrastructure Build Skill Set
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ICTTEN410 Locate, diagnose and rectify faults (2 of 2)
Overview ICTTEN312 ICTTEN409 ICTTEN410
Unit of Competency Interpretation Summary Foundation Skills Notes
Navigate the world of work: Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements relevant to own work context
Policies, procedures and legislative requirements may include:● change management● customer communication procedures● incident management ● installation procedures and checklists ● service centre procedures.
Knowledge Evidence Notes
Evaluate various fault-finding techniques for different networking situations
Fault-finding techniques may include:● broadband signal strength● checking both ends of wireless● testing the operation of equipment to determine safety.
Outline common network faults and their rectification
Common network faults may relate to:● changes in building materials impacting signal strength● cut lines or fibre ● cut wires● external damage to equipment● power outages.
Assessment Conditions Notes
Relevant technical specifications and requirements
Technical specifications and requirements may include:● device-specific installation and configuration documents● standard installation documents.
Regulatory and site-related documentation Regulatory and site-related documentation may relate to:● access plans for a site, including key contacts● coverage reports● legislation and regulations ● site induction and familiarisation● site plans● White Card documentation● work instructions.
ICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
Unit of competency use in the ICT Training Package
QualificationsCore unit Elective unit
ICT41219 Certificate IV in Telecommunications Engineering Technology N/A
Skill sets ICTSS00091 Radio Technician Skill Set ICTSS00098 Network Technician HFC Skill SetICTSS00099 Cloud Design and Configuration Skill SetICTSS00115 XG Cellular Network Infrastructure Rollout Skill Set
ICTSS00116 XG Cellular Network Implementation Skill Set
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Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
ICTSS00116 XG Cellular Network Implementation Skill Set OverviewThe XG Cellular Network Implementation Skill Set incorporates five specialist units of competency that support the integration and maintenance of devices’ connection to the network.
The skill set covers the following areas:
● Conducting training for customers on telecommunications equipment● Installing internet protocol networks● Testing and troubleshooting network installations● Planning and undertaking testing of radio frequency telecommunications systems● Locating and rectifying digital reception equipment faults
The Interpretation Guide has been designed to contextualise this skill set to the specific skill and knowledge requirements for customer facing job roles. Relevant job roles include:
● telecommunication officers● installation officers
● installation technicians● field technicians.
The information in this Guide is offered as supplementary interpretation guidance relating to the ICT Information and Communications Technology Training Package. The interpretations and advice in this Guide are not enforceable and serve as guidance only. ASQA, VRQA and TAC are the sector regulators are responsible for determining matters of compliance in relation to RTOs and training providers.
Glossary of Common Terminology
Organisational policies Organisational policies represent an overarching course of action adopted by an organisation.
Organisational procedures Organisational procedures relate to any established series of actions expected to be conducted in a certain order or manner.
Legislation, codes, regulations and standards
Relevant legislation, codes, regulations and standards may include:● Australian Communications and Media Authority (ACMA) regulations ● Australian Security Industry Association Limited (ASIAL) electronic security standards● environmental protection Acts ● heritage legislation ● State specific land protection Acts (e.g. Aboriginal Land Rights (Northern Territory) Act
1976)● work health and safety (WHS) documentation.
Safety hazards Safety hazards may include:● debris● excessive dust or noise● exposed electrical wiring● exposed machinery● lack of required safety equipment● spilled chemicals● unsafe spatial separation of cables● unsafe structures● wet areas● working at heights.
ICTDRE302 Locate and rectify digital reception equipment faults (1 of 2)
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ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
Relevant legislation, codes, regulations and standards may include:● Australian Communications and Media Authority (ACMA) regulations ● Australian Security Industry Association Limited (ASIAL) electronic security
standards● environmental protection Acts ● heritage legislation ● State specific land protection Acts (e.g. Aboriginal Land Rights (Northern
Territory) Act 1976)● work health and safety (WHS) documentation.
1.2 Notify customer to verify fault report and arrange for site access to comply with security arrangements
Fault report may relate to:● customer’s description of fault in equipment● system monitoring.
Site access may relate to:● access to the customer site● base station.
In addition to security arrangements other requirements may include:● relevant WHS● white card (organisation specific).
1.3 Notify supervisor of identified safety hazards at worksite and complete a job safety analysis (JSA) before commencing work
Safety hazards at worksite may include:● debris● excessive dust or noise● exposed electrical wiring● exposed machinery● lack of required safety equipment● spilled chemicals● unsafe spatial separation of cables● unsafe structures● wet areas● working at heights.
1.5 Select and obtain tools and materials appropriate for the work order
Tools and materials may include:● ammeters● cathode ray oscilloscopes● digital probes● frequency counters● signal generators● voltmeters● screwdrivers and other standard tools.
3.7 Provide customer with regular progress reports
Progress reports may include:● conversation with customer (e.g. on phone, in person)● document with update on issue● SMS● website updates.
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
Cont’d on next page...
ICTDRE302 Locate and rectify digital reception equipment faults (2 of 2)
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ICTSS00116 XG Cellular Network Implementation Skill Set
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency Interpretation SummaryPerformance Criteria Notes
6.1 Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner
Waste and debris may include:● cables● dust and metal shavings● packaging● wires.
Foundation Skills Notes
Reading: Interprets textual information from relevant sources to identify key information
Textual information may include: ● information packet● site profile● task description ● user guide● work order document.
Performance Evidence Notes
Determine parameters for addressing digital reception faults for a customer and keep customer informed on progress
Parameters may relate to:● aerial problems● equipment failure● faulty circuit board● faulty parts● program errors● wireless coverage (e.g. distance and building material).
Complete documentation in accordance with enterprise requirements and present to customer for approvals
Documentation may include:● implementation checklist ● log of incident and job details in service centre tool set.
Knowledge Evidence Notes
Outline customer service principles, particularly dealing with customers face to face
Customer service principles may relate to:● clarity● effective communication ● response and resolution times (e.g. explaining impact of fault or outage)● simplifying communication (e.g. interpreting fault for customer).
Assessment Conditions Notes
Digital reception equipment currently used in industry
Digital reception equipment may relate to:● all devices inbuilt network card ● antenna● extendor ● modem.
ICTEDU301 Train customers in new technology (1 of 2)
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ICTSS00116 XG Cellular Network Implementation Skill Set
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.2 Assess customer’s expertise and actual training details
Assessing customer’s expertise may relate to:● asking customer questions ● establishing customer's communication levels and preferences● understanding customer’s experience● understanding customer’s usage and business requirements.
1.3 Identify and prepare for specialised training needs
Specialised training needs may relate to:● learning styles● past learning and work experiences● product specifications● 5G principles and usage.
2.1 Demonstrate and explain relevant equipment, functions and network facilities
Relevant equipment, functions and network facilities may include:● base stations● broadband access● coverage maps● data transfer● home networks● Internet Protocol (IP) based systems● IP Private Branch Exchange (PBX)● IP security networks● IPTV● mobile data● mobile telephony● multimedia● remote telemetry● video● voice over internet protocol (VoIP).
3.1 Measure customer’s skill using the equipment
Measure customer’s skill may relate to:● ability to connect varying devices to 5G network● informal review or discussion● customer feedback● observation.
3.3 Update and store records according to organisational requirements
Records may include:● implementation checklist (often online)● Information Technology Infrastructure Library (ITIL) including incident
management● log of incident and job details in service centre tool set● site profile.
Cont’d on next page...
ICTEDU301 Train customers in new technology (2 of 2)
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ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency Interpretation SummaryPerformance Evidence Notes
Prepare training material, including equipment specifications and guidelines
Preparing training material may include:● device install and configuration guides● equipment plans● explanatory booklets● manuals● training aids● user guides.
Complete training documentation Training documentation may include:● customer competency evaluation● training completion checklist.
Knowledge Evidence Notes
Explain common sources of technical training information
Common sources of technical training information may include:● device install and configuration guides● Manuals● Standards documents (e.g. wireless standards)● vendor / product information materials ● user guides.
Assessment Conditions Notes
Relevant industry software packages Relevant industry software packages may include:● Android● iOS● Linux operating systems● MacOS● Windows OS● Common use software:
○ Microsoft○ Adobe○ Email systems○ PoS systems
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
ICTRFN407 Conduct radio frequency measurements (1 of 2)
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41119 Certificate IV in Telecommunications Network DesignICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00066 Commercial Digital Television Antenna Systems Installation Skill SetICTSS00069 Digital Television Antenna Installation Skill SetICTSS00091 Radio Technician Skill SetICTSS00116 XG Cellular Network Implementation Skill Set
17
ICTSS00116 XG Cellular Network Implementation Skill Set
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Access site according to enterprise procedures
Accessing site according to enterprise procedures may include:● accessing site plans, including key contacts● following induction and familiarisation protocols● safety inductions prior to site access● White Card documentation.
1.2 Determine type of measurements required based on industry environment
Type of measurements may include:● bit strength● modulation error rate● signal strength.
Industry environment may include:● asset owner’s site● cellular mobile telephony● land mobile.
2.2 Monitor work activity to ensure it meets site specifications and relevant legislation, regulations, codes and standards
Relevant legislation, regulations, codes and standards may include● Australian Communications and Media Authority (ACMA) regulations ● Australian Security Industry Association Limited (ASIAL) electronic security
standards● environmental protection Acts ● heritage legislation ● State specific land protection Acts (e.g. Aboriginal Land Rights (Northern
Territory) Act 1976)● work health and safety (WHS) documentation.
2.3 Select industry approved test equipment
Test equipment may include:● adaptors ● analog transmission measuring sets● digital analysers● frequency measurer● JDSU device● laptop, computer or smart device● leakage trilithic RF leakage devices● multimeters● RF signal meters● signal strength analysers● VRV 580.
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Cont’d on next page...
Unit of Competency Interpretation SummaryPerformance Criteria Notes
3.2 Assess problems and variance for corrective action, and notify appropriate person according to enterprise procedures
Appropriate person may include:● client principals● contract advisors● land council● land owners● lead engineers● managers● project managers● supervisors● team leads who issued the project● Traditional Owners/Custodians of the land.
Foundation Skills Notes
Writing: Uses clear, specific and industry related terminology to complete and update workplace documentation and in written communications with clients
Workplace documentation may include:● access plans for a site, including key contacts● coverage reports● legislation and regulations ● site induction and familiarisation● site plans● work instructions.
Performance Evidence Notes
Monitor work to meet related work health and safety (WHS) requirements and work practices.
Work health and safety (WHS) requirements may relate to:● accessing personal protective equipment (PPE) and other safety equipment● ensuring appropriate ventilation and lighting● isolating worksite● reducing exposure to very high RF intensities● safely locating power and gas.
Knowledge Evidence Notes
Principles and operation of the following:● analog and digital modulation
methods● logarithmic units● standard test procedures and test
set-ups● transmitter and receiver
architectures
Analog and digital modulation methods may relate to:● modulation error rate and bit error ratio.
Logarithmic units may include:● DCP, MER and BER● Logarithmic units are reliant on transmitter and receiver architectures in use.
Transmitter and receiver architectures may relate to:● JDSU unit ● VRV unit.
ICTRFN407 Conduct radio frequency measurements (2 of 2)
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ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41119 Certificate IV in Telecommunications Network DesignICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00066 Commercial Digital Television Antenna Systems Installation Skill SetICTSS00069 Digital Television Antenna Installation Skill SetICTSS00091 Radio Technician Skill SetICTSS00116 XG Cellular Network Implementation Skill Set
ICTTEN415 Install and configure internet protocol TV in a home network (1 of 2)
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ICTSS00116 XG Cellular Network Implementation Skill Set
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Obtain and clarify work health and safety (WHS) requirements and risk control measures and procedures for a given work area, with appropriate personnel
Work health and safety (WHS) requirements may include:● accessing personal protective equipment (PPE) and other safety equipment● ensuring appropriate ventilation and lighting● isolating worksite● reducing exposure to very high RF intensities● safely locating power and gas.
2.1 Prepare a configuration layout integrating IPTV to existing customer network using IPTV network elements to provide optimum video delivery service
IPTV network elements may include:● delivery network● endpoints● IPTV head-end.
2.5 Identify any connection problems and amend design plan
Connection problems may relate to● endpoint receiver fault● lack of coverage● streaming issues.
3.5 Configure security measures in an IPTV network to protect against security threats
Security measures may include● network security - overarching network security and protocols● passwords● unauthorised access to installation points.
4.1 Restore worksite to safe condition, according to established safety procedures
Safe condition may relate to:● removing hazards (e.g. exposed cables)● WHS requirements.
4.3 Notify appropriate personnel of completion of the task and obtain sign-off
Appropriate personnel may include:● client principals● contract advisors● lead engineers● managers● project managers● supervisors● team leads who issued the project.
Foundation Skills Notes
Writing: Uses clear, specific and industry-related terminology to produce plans and update workplace documentation
Industry-related terminology may include:● access channels● equipment terminology● streaming media.
Get the work done: Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these when troubleshooting existing technology
Digital systems and tools may relate to:● customer premises equipment ● set-top boxes● video on demand.
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ICTTEN415 Install and configure internet protocol TV in a home network (2 of 2)
20
ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
Unit of Competency Interpretation SummaryPerformance Evidence Notes
Install relevant network hardware and software
Network hardware and software may include:● delivery network● interactive portal● set-top boxes● television gateway● wireless hardware.
Produce appropriate documentation Appropriate documentation may include:● coverage reports● site induction and familiarisation● work instructions.
Knowledge Evidence Notes
Summarise video compression formats Video compression formats may include:● .avi● .flv● .mov● .mp4● .mpeg● .ogg● .wmv
Describe the common issue that affects home network performance
Common issue that affects home network performance may relate to:● environmental factors● poor signal coverage.
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT30519 Certificate III in Telecommunications TechnologyICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
ICTTEN425 Design, install and configure a customer smart technology network (1 of 2)
21
ICTSS00116 XG Cellular Network Implementation Skill Set
Unit of Competency Interpretation SummaryPerformance Criteria Notes
1.1 Prepare for given work according to work health and safety (WHS) and environmental requirements with appropriate personnel from the enterprise
Work health and safety (WHS) and environmental requirements may include:● accessing personal protective equipment (PPE) and other safety equipment● ensuring appropriate ventilation and lighting● isolating worksite● reducing exposure to very high RF intensities● safely locating power and gas.
1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel
Appropriate personnel may include:● customer● manager● network manager● site engineer● supervisor.
1.3 Determine nature and scope of the smart technology network from customer specifications and appropriate personnel
Smart technology network may include:● domestic:
○ climate control○ home automation○ home computer network○ home security○ in-home patient monitoring○ internet protocol television (IPTV)○ light switches○ power○ smart sprinkler○ thermostats○ window shade○ wireless control.
● industrial:○ building automation○ commercial lighting (wireless control)○ heating, ventilation and air conditioning (HVAC) energy management○ industrial security○ infra-red○ plant monitoring○ pressure settings○ smart sprinkler○ temperature control○ warehousing.
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT41119 Certificate IV in Telecommunications Network DesignICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
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22
ICTSS00116 XG Cellular Network Implementation Skill Set
Unit of Competency Interpretation SummaryPerformance Criteria Notes
2.2 Determine network devices and network resources according to enterprise procedures
Network devices and network resources may relate to:● interface units● Internet Protocol (IP) network● router● sensors● server.
3.1 Install smart technology network hardware to topology design plan according to enterprise procedures
Topology design plan may relate to:● physical and logical interconnection between network devices:
○ bus○ mesh○ ring○ star○ tree.
Foundation Skills Notes
Oral Communication: Liaises with appropriate personnel about technical requirements using specific and relevant language
Appropriate personnel may include:● customer● manager● network manager● site engineer● supervisor.
Performance Evidence Notes
Determine job requirements by referring to documentation and through discussion with appropriate people
Documentation may include: ● manufacturer specifications● operational procedures● work instructions.
Assessment Conditions Notes
Tools, equipment and materials currently used in industry
Tools, equipment and materials currently used in industry may include:● adaptors ● cable testers● digital analysers● frequency measurer● humidity and temperature testers● laptop, computer or smart device● multimeters● signal strength analysers● soldering irons● wire strippers.
Overview ICTEDU301 ICTDRE302 ICTRFN407 ICTTEN415 ICTTEN425
ICTTEN425 Design, install and configure a customer smart technology network (2 of 2)
Unit of Competency use in the ICT Training Package
Qualifications
Core unit Elective unit
N/A ICT41119 Certificate IV in Telecommunications Network DesignICT41219 Certificate IV in Telecommunications Engineering Technology
Skill sets ICTSS00116 XG Cellular Network Implementation Skill Set