SKILL FORCEroyalshadowservices.com/wp-content/uploads/2019/04/Royal-shadow.pdf · SKILL FORCE...

SKILL FORCE SKILL FORCE TECHNICAL

ROYAL SHADOW ROYAL SHADOW ROYAL SHADOW S E C U R I T Y S E C U R I T Y

HiHiHiWhile we are proud of our work and the results we will help

you achieve… it is the relationships we build that will endure.We look forward to working closely with you and your team

1

Help # 24/7: 00971 52 9954040

Royal Shadow Services, has begun the business in providing competent and efficient Man Power Services within the UAE and now entering the market globally by providing, Skilled / Semi Skilled Staff for Facility Management, Security Guards Services, Cleaning Services, Building Maintenance, Professional Painter's & Decorations and has delivered quality Technicians to various projects throughout the U.A.E.

Over the years, the company

successfully acquired a highly satisfied

number of Customer to consolidate

and cultivate confidence in Royal

Shadow, competence is therefore the

primary ambition of the company.

Our main objective is to effectively

managed our workforce and optimize

our efficiency and operational

management structure set up to

successfully meet the challenges of the

security industry.

The company is a result of strong and

dedicated management policies and

strong work ethics. Our well-qualified

and experienced administration,

operations and logistics management

carry top level of professionalism, which

delivers services of high standard to our

clients.

Various recruitment and agent officers in

South East Asian countries like: India,

Pakistan, Nepal, Bangladesh and

Philippines etc. Ensure transparent

sourcing of staff, timely deliverance of

services and quality manpower as per

client specification.



2

Help # 24/7: 00971 52 9954040



3

Help # 24/7: 00971 52 9954040

VISION, MISSION y OBJECTIVE



4

Help # 24/7: 00971 52 9954040

FABULOUS ADVANTAGES TO THE CLIENTSOver the last decade the trend to contract our services has been one of the reasons attributed towards this growth and the appreciation of services and can be summarized as:-

a) Administrative Involvement

Time and money spent on day-to-day operational and administrative hassles are reduced.

This results in considerable saving in managerial inputs. It also allows the management to

interact / deal with a single person or agency.

b) Professional Inputs

Contracting out these services to a professional company brings in skilled and trained

staff with a responsible management backup, which ensures conformance to service

requirements.

c) Flexibility

Contracting out offers more flexibility to an organization in terms of changing the staff,

increase or reduction in services, to meet short – term requirements.

e) Center Point

Our services provide the Client the most significant advantage of dealing with one

organization for the entire range of corporate support services.



5

Help # 24/7: 00971 52 9954040



6

Help # 24/7: 00971 52 9954040



Royal Shadow Security (The Security Division of Royal Shadow Group of Companies) is a leading Security Guard Services Provider in UAE that enables you to improve profitability by eliminating theft, industrial spying, insurance issues etc. Our security guard services are structured with systems and procedures that ensure transparency, accountability, and professionalism. Together with our General Security Services, offer

Lifeguard

CCTV Events Security Private Guarding

Significantly, we have the track record of delivering high standards of service and exceeding client expectations. This has enabled us to retain prestigious companies in our client roster year after year.

Why Royal Shadow Security Guard ServicesThreats to companies are fast becoming complex as competition intensifies. Therefore, Investing in security is of prime importance as it aids in reducing any factors that threaten an organizations performance. Owing to our wealth of security experience and professional resources, we offer comprehensive security and surveillance solutions of global standards. Royal Shadow Security is fully licensed by the Furthermore, our Security Guards are skilled and trained to handle all aspects security, covering;

we also Male Security Guards Female Security Guard

SECTORS WE WORK WITH

Corporate BuildingsIndustriesPersonal SecurityGovernment OfficesBanks

HotelsHospitalsConstruction SitesShopping MallsAnd Residential Buildings

Production Houses / FactoriesSupermarketsOthers – Schools / Warehouse etc



7

Help # 24/7: 00971 52 9954040

FACILITY MANAGEMENT SERVICESRoyal Shadow / EGS facilities management and services provider which a decade of experience delivering quality services to a client across many different sectors including the, Repackaging, Amusement and cinema services, and restaurant management

General Attendants

Forklift Operators

Gardening & Landscaping

Packers

Parking lot attendants

Lady Attendants / Girls sc hools

Warehouse Attendants

Building Attendants

Baggage Handlers / Porters

Trolley Boys

Stewards / Stewardess

Promotional Staff

Receptionists /

Secretaries

Drivers

Office Boys/Girls

Data Entry Operators

Mail Room Attendants

Office Assistants



8

Help # 24/7: 00971 52 9954040

Housekeeping ServicesAs a leading cleaning services provider in UAE, through our registered cleaning division, we provided world-class housekeeping services to hotels across UAE.Considering the cost of managing a number of housekeepers, we provide this services on a short contract basis; daily, weekly, and monthly. This undoubtedly will help you reduce the cost of running and maintaining the housekeepers, as you will not need to worry about visa cost, accommodation cost, transport cost, and other expenses. Additional, our housekeepers are trained and trusted, hence you can rest assured of getting quality housekeeping services.Our expertise has earned us a number of deals with other key players in the hospitality industry, and we will like to extend same services to you.

Some of the things our trained housekeepers will do...

Bedrooms

Dust all furniture

Vacuum the entire room

Make the beds with the linen provided by the hotel,

Clean all doors

Bathrooms

Clean bathtubs/showers

Clean shower doors/walls & fixtures

Clean sink, mirrors & vanities

Shine chrome

Re-stock hotel amenities

Clean toilet top to bottom

Sweep and mop entire area

Clean all doors

Public Spaces

Highly trained cleaners will clean and upkeep all hotel's

All restrooms (grout, toilets, mirrors, floors, etc.)

Lobby areas (molding, picture frames, front desk, floor, doors, etc.)

Cafeterias (clean/dust tables, picture frames, molding, TVs)

Outside grounds (all garbage pick-up, sidewalk clean of stains)

Business center (clean dust all the furniture, all computers, carpet/floors, doors, etc.)

Gym (dust/clean all the machines, floor, re-stock of towels, etc.)





9

Help # 24/7: 00971 52 9954040

Technical Services

Electrical Works

Commercial, Residential and Industrial Building Electrical Works

Fire Alarm, Voice Evacuation and Public address and background Music System

Central Battery Emergency Lighting

Low current systems like CCTV, access control, security etc

Lighting Control System

Lightning Protection System

Electrical works associated with irrigation, pumping stations, booster pumps, fire fighting pumps,

chilled water pumps, lifting stations etc. for automatic operation

Plumbing

Hot & Cold water installations

Soil & waste drainage system

Water & Sewage Treatment

Process piping

Bulk fuel tank, fuel piping

Firefighting and fire suppression system

LPG Installations

Landscaping

Gardens & Parks

Avenue Planting

Horticulture

Sports Field

Landscape Maintenance

Masonry, Carpentry and Painting Services

A dedicated team of skilled painters and stone workers is just an additional advantage when you

choose us. We take pride in our creativity, long-term durability of the work; our commitment to quality

workmanship and on-time completion





10

Help # 24/7: 00971 52 9954040

SELECTION & RECRUITMENT

The selection and recruitment of services staff will be decentralized i.e. each region will be responsible for sourcing, selecting and recruitment personnel to meet their specific requirements.

Following are the selection parameters for various categories:

Sr. No.

Type of Service AgeMin

Qualification Language Experience (Min)

1

2

3

4

5

6

Male Security Guard

Female Security Guard

Receptionists / Secretaries

Telephone Operators

Factory Workers

Delivery staff, Assistants, Maintenance Staff & others

25

25

25

25

22

22

High School

High School

High School

High School

High School

High School

Proficient in English / Arabic




Working Knowledge of English / Arabic

Working Knowledge of English / Arabic

2-3 Yrs

2-3 Yrs

2-3 Yrs

1-2 Yrs

1-2 Yrs

1-2 Yrs

It is imperative that all the services staff, apart from confirming to the above, should possess a

pleasing personality, English good communication skills written and reading, desired level of IQ, be

courteous and polite and should be well groomed.



11

Help # 24/7: 00971 52 9954040

UNIFORMS

A smart uniform constitutes an important element in the delivery of a professional service. The visual

impact of smartly uniformed staff goes a long way in the image building and customer satisfaction.

While selecting the uniform, we have kept in mind the working environment, practicality, customer

expectations and most important, the color (existing uniform) which has become synonymous to our

company. However, to distinguish the new service from a distinct pin stripe shirt /

blouse is selected. Taking into consideration the various types of services we propose to offer, a

slight variation in style and design of uniforms suitable for a job is recommended. For lady staff, 2

options will be allowed. Full details of this are as shown below:

black and white



12

Help # 24/7: 00971 52 9954040

TRAINING

Royal Shadow firmly believes that in order to deliver 'Quality Service', our personnel undergo adequate training and gain the necessary skills and knowledge for the service. In keeping with this philosophy, the training department has designed a comprehensive course for the various cadres. Apart from the training required for a particular service, the program also includes a general course on standard security awareness and practices. We believe that a combination of the two will provide the right knowledge mix and develop the necessary skills required for the assignment. The course syllabus consists of the following topics relevant to their service:

Taking pride in self and organization Etiquettes and manners

Dealing with people

Receiving, ushering and guiding visitors

Telephone attending

Handling Mail

Maintenance of vehicles

Procedure for long distance driving

Maintaining of vehicle documents

Traffic rules and regulations

Dubai Police Training

Basic First Aid Training

Health and Safety

Customer Service

Communication Skills

Dealing with Emergencies

Fire prevention Procedures

Fire Fighting





13

Help # 24/7: 00971 52 9954040

OUR PRESTIGIOUS CLIENTS

We are served countless number of clients over the last 10 years

· ARMED FORCE ( Presidential Guard )

· EMIRATES HOSPITALITY

· UNIKAI ( Food beverages manufacturing )

· DNRD DUBAI ( Emigration)

· PERFECT FOOD ( food manufacturing )

· AL RASHEED FOOD MANUFACTURING

· GLOBAL PHARMA ( Medicine Manufacturing)

· MED PHARMA ( Medicine Manufacturing)

· AL SHAFFAR ( Mep & Civil Category)

· AL FARAA C( Mep & Civil Category)

· MY PERFURME ( Perfume manufacturing )

· INDIAN NATIONAL SCHOOL

· FRIEJ INTERNATIONAL ( amusement)

· HAPPY FUN ( amusement )

· HAPPY LAND ( amusement)

· DIAMOND MEAT

· CORYS PACKAGING

· GLOBAL FOOD INDUSTRIES

· CUPCOO ( manufacturing )

· LATTAFA ( perfume manufacturing )

· AL GHURAIR PRINTING PRESS

· INTERNATIONAL LAUNDRY SERVICES



14

Help # 24/7: 00971 52 9954040

Contact Us!

How Can We Help?

Your concern, Commitments and feedback give us the opportunity to severyou better and improve our solution on a

continuous basis

SKILL FORCEroyalshadowservices.com/wp-content/uploads/2019/04/Royal-shadow.pdf · SKILL FORCE...

Documents

Transcript of SKILL FORCEroyalshadowservices.com/wp-content/uploads/2019/04/Royal-shadow.pdf · SKILL FORCE...