Six Thinking Hats For Workplace Effectiveness
-
Upload
anacotrim -
Category
Technology
-
view
5.050 -
download
0
description
Transcript of Six Thinking Hats For Workplace Effectiveness
http://strategy-execution.blogspot.com
Six Thinking HatsSix Thinking Hats
An Edward De Bono ConceptAn Edward De Bono Concept
Angry,
Afraid
Excited……
.
1520
01020304050
1st Qtr 2nd Qtr
Objectives of Six Thinking HatsObjectives of Six Thinking Hats Increase the constructive output from meetings and Increase the constructive output from meetings and
decrease meeting times decrease meeting times Explore each situation or problem and generate Explore each situation or problem and generate
alternatives that go beyond obvious solutions alternatives that go beyond obvious solutions Half Black & Half White CarHalf Black & Half White Car
Use 'Parallel Thinking' techniques as a powerful Use 'Parallel Thinking' techniques as a powerful alternative to Adversarial Thinking alternative to Adversarial Thinking Removes the “ego” from the discussion processRemoves the “ego” from the discussion process De Bono uses the thinking "hat" metaphor because of De Bono uses the thinking "hat" metaphor because of
familiar expressions such as “put on your thinking cap familiar expressions such as “put on your thinking cap (hat)” (hat)”
ResultsResults ABB multinational project discussions from thirty ABB multinational project discussions from thirty
days down to two daysdays down to two days IBM reduced meeting times by one quarterIBM reduced meeting times by one quarter Australian Cricket Team recognized the role played Australian Cricket Team recognized the role played
by Six Thinking Hats in World Cup 2003 victoryby Six Thinking Hats in World Cup 2003 victory Venezuela has formally introduced de Bono's thinking Venezuela has formally introduced de Bono's thinking
methods into the school curriculum methods into the school curriculum Does that have any link to their producing so many Does that have any link to their producing so many
Miss Universe & Miss Worlds ??Miss Universe & Miss Worlds ??
Six Thinking HatsSix Thinking Hats Six Hats Reduce ConfusionSix Hats Reduce Confusion
The main difficulty with thinking is confusionThe main difficulty with thinking is confusion We try to do too much at once. Emotions, information, We try to do too much at once. Emotions, information,
logic, hope and creativity all crowd in on us.logic, hope and creativity all crowd in on us. Why not try and do these different types of thinking Why not try and do these different types of thinking
one at a timeone at a time
Six Hat Think ParallelSix Hat Think Parallel Everyone sees the same situation with a different Everyone sees the same situation with a different
perspective from everyone elseperspective from everyone else In arguments we try to best each otherIn arguments we try to best each other Facts versus opinionsFacts versus opinions Positive possibilities versus negative possibilitiesPositive possibilities versus negative possibilities Unrealistic expectations versus practicalitiesUnrealistic expectations versus practicalities
Angry,
Afraid
Excited……
.
1520
01020304050
1st Qtr 2nd Qtr
Six Thinking Hats- Summary Six Thinking Hats- Summary
Emotional
Informative Positive
Cautious
CreativeFocused
The Green Hat- CreativityThe Green Hat- Creativity Green Hat Role Green Hat Role
Takes us out of usual patterns of thinkingTakes us out of usual patterns of thinking Generate new concepts and perceptionsGenerate new concepts and perceptions Brings momentum & breaks the rutBrings momentum & breaks the rut Think “outside of the box” Think “outside of the box”
Green Hats ProfessionalsGreen Hats Professionals
Green Hat – Experience SharingGreen Hat – Experience Sharing Ideas come from everywhere. Even from Customers Ideas come from everywhere. Even from Customers
Everyone is expected is to have ideas!Everyone is expected is to have ideas!
How they got used ? Not be territorialHow they got used ? Not be territorial
Spend some time every week on Green HatSpend some time every week on Green Hat Google : One day a week on a projectGoogle : One day a week on a project
Yellow Hat - SunshineYellow Hat - Sunshine
Yellow Hat - SunshineYellow Hat - Sunshine Yellow Hat PurposeYellow Hat Purpose
See the good parts of even a bad idea See the good parts of even a bad idea Optimistic that a new idea will work Optimistic that a new idea will work Tend to see the valuable contributions in people’s Tend to see the valuable contributions in people’s
ideas ideas Usually positive and constructive Usually positive and constructive
Yellow Hat Pays- Martin SeligmanYellow Hat Pays- Martin Seligman Young Girls SmileYoung Girls Smile
30 Years Later 30 Years Later Questions on Divorce, Marital Satisfaction & Life Questions on Divorce, Marital Satisfaction & Life
SatisfactionSatisfaction
Similar Experiment with Young Undergrad StudentsSimilar Experiment with Young Undergrad Students
30 professions studied. Only in one the Optimists 30 professions studied. Only in one the Optimists performed poorlyperformed poorly
Yellow Hat Role-PlayYellow Hat Role-Play
There’s Always a Bright SideThere’s Always a Bright Side Bright Side of Global Warming: Bright Side of Global Warming:
Bright Side of Marriage ?!!Bright Side of Marriage ?!!
The Red Hat- Feelings, IntuitionThe Red Hat- Feelings, Intuition Red Thinking Hat PurposeRed Thinking Hat Purpose
The emotional perspective to an issueThe emotional perspective to an issue Convenient to switch in and out of the feeling modeConvenient to switch in and out of the feeling mode Never attempt to justify feelings or provide a logical Never attempt to justify feelings or provide a logical
base for thembase for them Use of intuition Use of intuition Hunches about the best decision Hunches about the best decision
Angry,
Afraid
Excited……
.
Red Hat- Experience SharingRed Hat- Experience Sharing BlinkBlink
Art Expert sees a 10 Million USD sculpture & realizes it Art Expert sees a 10 Million USD sculpture & realizes it is fakeis fake
Masaru Ibuka & his herbal teaMasaru Ibuka & his herbal tea
IntuitionIntuition Benzene Ring in a DreamBenzene Ring in a Dream
Archimedes in a BathArchimedes in a Bath
http://strategy-execution.blogspot.com
White Hat- Facts & FiguresWhite Hat- Facts & Figures
““In God we trust …..everyone else must bring In God we trust …..everyone else must bring data”data”
1520
01020304050
1st Qtr 2nd Qtr
The White Hat - InformationThe White Hat - Information
White Hat RoleWhite Hat Role What are the facts/information is available?What are the facts/information is available? Neutral and objective in presenting information - like a Neutral and objective in presenting information - like a
computercomputer Distinguish facts and not in opinionsDistinguish facts and not in opinions Statistical evidence concerning a decision Statistical evidence concerning a decision
1520
01020304050
1st Qtr 2nd Qtr
White Hat – Experience SharingWhite Hat – Experience Sharing Data is apoliticalData is apolitical
Ethnic Divide in TexmacoEthnic Divide in Texmaco
Ideas don’t get favouredIdeas don’t get favoured Releases people from pressureReleases people from pressure
Data throws New InsightsData throws New Insights Most senior management complaintsMost senior management complaints
1520
01020304050
1st Qtr 2nd Qtr
What Black Hat : Reality CheckWhat Black Hat : Reality Check
What Black Hat is Not: NegativityWhat Black Hat is Not: Negativity
The Black Hat : CautionThe Black Hat : Caution Black Hat RoleBlack Hat Role
Not argument; objective attempt to identify negative Not argument; objective attempt to identify negative elementselements
Project an idea into the future to see what may fail or Project an idea into the future to see what may fail or go wronggo wrong
Not to be used for negative feelings which should use Not to be used for negative feelings which should use Red HatRed Hat
Quickly see why an idea will not work Quickly see why an idea will not work The “devil’s advocate” The “devil’s advocate”
Black Hat in MeetingsBlack Hat in Meetings Timing of the Black Hat invocationTiming of the Black Hat invocation
if the devil jumps in at the earliest stage, the idea if the devil jumps in at the earliest stage, the idea never has a hope in hell, or ends up having its sharp never has a hope in hell, or ends up having its sharp edges smoothed overedges smoothed over
Black Hat has to draw a fine lineBlack Hat has to draw a fine line Big difference between someone crushing an idea Big difference between someone crushing an idea
based on spinning out possible negative scenarios, vs. based on spinning out possible negative scenarios, vs. someone who voices a genuine concern backed with someone who voices a genuine concern backed with real facts. real facts.
Black Hat OverdoneBlack Hat Overdone "We tried that before and it didn't work." is probably "We tried that before and it didn't work." is probably
the fastest way to stop an ideathe fastest way to stop an idea
If only they listened to Black Hat …If only they listened to Black Hat … Challenger DisasterChallenger Disaster Tsunami DisasterTsunami Disaster
The Blue Hat- Manager/OrganizerThe Blue Hat- Manager/Organizer Blue Hat RoleBlue Hat Role
Sets the focus, defines the problems, shapes the Sets the focus, defines the problems, shapes the questions, determines the thinking tasksquestions, determines the thinking tasks
Responsible for overviews, summaries, & conclusionsResponsible for overviews, summaries, & conclusions Monitors thinking, stops argument, enforces disciplineMonitors thinking, stops argument, enforces discipline Ensures the “rules of the game” are observedEnsures the “rules of the game” are observed Focus on the big pictureFocus on the big picture
Angry,
Afraid
Excited……
.
1520
01020304050
1st Qtr 2nd Qtr
Six Thinking Hats- Summary Six Thinking Hats- Summary
Emotional
Informative Positive
Cautious
CreativeFocused
Six Thinking HatsSix Thinking Hats
Objectives of Six Hat SessionObjectives of Six Hat Session
The Great DebateThe Great Debate
Purpose of Six Thinking HatsPurpose of Six Thinking Hats
Meanings & Usage of Six HatsMeanings & Usage of Six Hats
Six Hat Group & Actual ExerciseSix Hat Group & Actual Exercise
Use of Six Hats by LeadersUse of Six Hats by Leaders
http://strategy-execution.blogspot.com
Spouse has left the job & plans Spouse has left the job & plans to start a Pizza Franhiseeto start a Pizza Franhisee
Spouse Starting a Pizza FranchiseSpouse Starting a Pizza FranchiseYellow Hat· Quit your job and be your own boss· Free pizza· No commute · Learn business principles· Your spouse can work for you· The franchise is affordable· The equipment is new· The location is in a good spot· College is near by
White Hat· How profitable is a Smoking Joes franchise?· How many pizza places are within five miles?· How many people in the area eat pizza?· What other kinds of places are there to eat near by?· Average sale value?
Black Hat· Given our bank balance, can I really afford it?· Do we have the appropriate credentials to get a loan?· What is our POA if another food competitor moves in nearby?
Red Hat · What is your gut feel about buying this franchise and why?•How do I feel being a franchisee owner?
Green Hat· Why Smoking Joes?· How about another pizza place?· How about a Dosa Diner franchise?· Why buy a franchise, how about independent ownership?· Why buy a restaurant, why not a health club?
Blue Hat· Control the meeting, the rules, and the flow of ideas.
Exercise :What Would You Do as a Exercise :What Would You Do as a Leader ?Leader ?
If the group is becoming jaded & seems to have If the group is becoming jaded & seems to have fallen into a rut ??fallen into a rut ??
If the team is discussing a Sensitive/Emotional Issue If the team is discussing a Sensitive/Emotional Issue and team members are not forthright with their and team members are not forthright with their emotionsemotions
If the team is cozy & in a ‘Yes Boss’ moodIf the team is cozy & in a ‘Yes Boss’ mood
If the team has got carried away by a host of ideas If the team has got carried away by a host of ideas in a meeting!in a meeting!
If the team is become defensive & is not open to If the team is become defensive & is not open to changechange
http://strategy-execution.blogspot.com
Thank YouThank You
Angry,
Afraid
Excited……
.
1520
01020304050
1st Qtr 2nd Qtr
http://strategy-execution.blogspot.com
““You see, all the right things are written in books You see, all the right things are written in books and research papers.and research papers.
The trick is to ensure that there is no gap The trick is to ensure that there is no gap between what is written in the books and your between what is written in the books and your vision; from what is happening on the shop-floor vision; from what is happening on the shop-floor and what is going on in the marketplace.and what is going on in the marketplace.
That is execution. That is what makes the That is execution. That is what makes the difference”difference”
Mukesh AmbaniMukesh Ambani
Sarvajeet : +91 9920803060Jasravee : +91 9892301590
Office :+91 22 65209702