Six Sigma Revisited
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Transcript of Six Sigma Revisited
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Six Sigma Revisited
New views of an old practice
Steve NeuendorfSASQAG Nov 16,2007
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Something ExcitingAmen' to a church-free lifestyle By Cathy Lynn Grossman, USA TODAY SEATTLE — It's Sunday morning in the state that leads the nation in a soul-shaking statistic: the highest percentage of people who say they have no religion.
Religion
Politics
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So Let’s Talk aboutSix Sigma (or six sigma; or Sick Sigma . . . )
Pretty Exciting Stuff
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DMAI
C
Hosh
in
Belts
FMEA
QFD
Ishi
kaw
a
Proc
ess O
wne
r
Lean
DFSS
DPM
O
DMAD
V
Cham
pion
Com
mon
Cau
se
Six Sigma Trees
A whole bunch of tools
Tagu
chiM
aste
rs
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Not just numbers anymore
• Something about “Statistical Process Control” (SPC) implies “Statistics” or numbers.
• Way too many people and organizations think it is only about numbers and process
(BUSINESSWEEK - June 11, 2007) Six Sigma: So Yesterday? In an innovation economy, it's no longer a cure-all So has the Six Sigma moment passed? "I think it has," says Babson College management professor Tom Davenport. "Process management is a good thing. But I think it always has to be leavened a bit with a focus on innovation and [customer relationships].”
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You have to wonder sometimes
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Measurement Cycle
Competence
Cons
ciou
snes
s
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Six Sigma Forest
Why it works so well and in so many places
Discipline
Quality
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The “Study”
www.hskni.com
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Surprising Find
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Facilitating
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Decision Making Influence
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Risk Influence
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VOC Influence
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About the PresenterSteve has over thirty years experience in consulting, management, industrial engineering and
measurement, with twenty five years directly related to management, measurement and improvement of software engineering projects and processes. Steve also has extensive management consulting experience, BA and MBA degrees with post graduate work in information management, and a JD and subsequent practice focusing on business. Steve has extensive teaching experience ranging from academics to hands-on workshops.
For the past year, Steve has been doing a research project for NASA on management of strategy,
portfolios, programs and projects in Corporate America. The study analyzed program and management structure, sizing and performance, and the influence of discovered recent and dramatic change.
Steve is the author of two books: Six Sigma for Project Managers, 2004 Management Concepts, Inc., Vienna, VA, ISBN 1-56726-146-9Project Measurement, 2002 Management Concepts, Inc., Vienna, VA, ISBN 1-56726-140-X