Six Sigma for Industrial Engineering · Maximizing consumer satisfaction Reducing operational costs...

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Six Sigma for Industrial Engineering Business Excellence

Transcript of Six Sigma for Industrial Engineering · Maximizing consumer satisfaction Reducing operational costs...

Page 1: Six Sigma for Industrial Engineering · Maximizing consumer satisfaction Reducing operational costs Minimizing the process cycle times Benefits:- Need for Six Sigma 0 20 40 60 Manf

Six Sigma for Industrial Engineering Business Excellence

Page 2: Six Sigma for Industrial Engineering · Maximizing consumer satisfaction Reducing operational costs Minimizing the process cycle times Benefits:- Need for Six Sigma 0 20 40 60 Manf

Agenda

What is Six Sigma

2

Market Details

KPMG Benefits

2 1

4

KPMG Credentials

5

2 Importance for

students of Industrial Eng.

background

3

6

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Understanding Key Concepts

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What is Six Sigma

Six Sigma is Business Simplified

Benefits:-

1.Improving Job profile

2.Students seeking for placement.

3.Enhancing professional experience for teachers.

4.Professionals having zeal to scale up to zero defects

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Agenda

What is Six Sigma

2

KPMG’s Offering

KPMG Benefits

2 1

4

KPMG Credentials

5

2 Importance for

students of Industrial Eng.

background

3

6

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KPMG Offering

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Six Sigma-Beneficial Aspects

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Course Outline – Modules Offered

KPMG SIX SIGMA GREEN BELT KPMG SIX SIGMA BLACK BELT

• Offers participants knowledge of the six sigma principles,

depth of tools and techniques, required for corporate

improvement needs.

• The program differentiates itself by inculcating depth of Lean

Six Sigma tools and techniques followed by case based

demonstrations, depth sessions, quantitative derivations and

focused business conclusions.

• Certification provided by KPMG. • Certification provided by KPMG

• Training conducted by KPMG as 4-day (32 hour) contact

program.

• Training conducted by KPMG as 8-day (split over 2 phases

of 4-days each) full time program.

• Evaluation at the end of course on 4th day through multiple

choice questionnaire.

• Evaluation at the end of 8th day through mix of theory and

multiple choice questionnaire.

• Minimum qualification to earn certificate is 65% passing.

• Note: As per KPMG, there is no prerequisite / requirement of

project submission/execution to earn the certificate

• Minimum qualification to earn certificate is 75% passing.

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Agenda

What is Six Sigma

2

KPMG’s Offering

KPMG Benefits

2 1

4

KPMG Credentials

5

2 Importance for

students of Industrial Eng.

background

3

6

Page 10: Six Sigma for Industrial Engineering · Maximizing consumer satisfaction Reducing operational costs Minimizing the process cycle times Benefits:- Need for Six Sigma 0 20 40 60 Manf

Importance Of Six Sigma

• It is very important as an Industrial Engineer to make

team of non-Industrial Engineers to work on

improvement projects. Six Sigma will give you a

standardized approach which you can impart and

hence scale the count and level of improvement

projects across your organization by using cross

functional teams without even an ounce Industrial

Engineering.

• The new Lean Six Sigma process also provides a

general tool for marketing this improved process to

senior management. As organization-level

improvement would be addressed directly, projects

are approached with a unique approach.

Six-Sigma Effect:-

Getting Job

65%

Career

developmen

t

20%

Useful

10%

Undecided

5%

Was the program useful to the student?

• Bringing down pollution

• Increasing profits

• Maximizing consumer satisfaction

• Reducing operational costs

• Minimizing the process cycle times

Benefits:-

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Need for Six Sigma

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• The Six Sigma Industrial Engineer will learn how to

conduct a top to bottom review of any business process. There are specific steps to follow with

duties for each team member clearly spelled out.

• The process begins by gathering data, then the

group analyses the data to identify problem areas

and the work starts on potential solutions. Once

changes are implemented, the team is responsible to

monitor performance to make sure that the new process is working as designed.

Distribution of 6σ program by domain*

Waste

Reduction

8% Cost

Reduction

46%

Improve

Delivery

25%

Improve

Quality

21%

Focus Area distribution using Six-Sigma* SIPOC Challenge:-

Sources – Assigned improvement responsibility, Lean

Six Sigma expert resources

Inputs – Process challenges, performance tracking, Lean

Six Sigma expertise and/or training

Process – Study of processes with focus on

improvements

Outputs – Improved process – organization-level

impacts

Customer – Performance managers who are responsible for improvements

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Six Sigma: Difference in Approach

Application of Industrial Eng.

Six Sigma Approach:-

“…The KPMG training takes a very practical approach and is a hand’s-on course. I learned more application of statistics in these 4 days…” “…It was so easy to get a project and deliver results using the Six-Sigma methods given by KPMG. I am already selecting my next project…”

Voice of the customer:-

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Six Sigma: Industry Acceptance

Sector wise division:- User’s List:-

Dependence on Size and Structure:-

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Six Sigma-Features & Applications

Information Source: http://software.isixsigma.com/library/content/c040621b.asp#education

Key Features:-

Roles and Responsibilities:-

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Six Sigma: Career Benefits

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Six Sigma Approach

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Six Sigma: Key Aspects

• The engineers, students , managers

who are certified with KPMG Six

Sigma ,for them KPMG six sigma is

extremely beneficial in the sense that

it helps them breaking down task into

much simplifier form thus reducing re-

work and wastages.

• It is believed that Industrial Eng. are

the best benefitted from KPMG Six

Sigma training as they learn to cope

up with complex devices in this

competitive high-tech arena

• KPMG Six Sigma certification assists professionals in staging various job levels and deciding various competitive compensation arrangements in the same roles or at various tricky levels.

• Deciding how the team should be rewarded and recognized or who should get credit for what is not easy and ignoring these issues can result in resentment, now with application in KPMG Six Sigma it becomes easy in defining rewards and recognition as per satisfaction of work force easily.

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Agenda

What is Six Sigma

2

Market Details

Importance for students of

Industrial Eng. background

2 1

4

KPMG Credentials

5

2

KPMG’s Offering

3

6

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Student Advantage

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Business Excellence Practice: Overview

Service line/Solution Overview:

About the service line/solution, FTE, etc.

■ National resource pool of 15 consultants with average industry experience of 12 years. These include:

• Master Black Belts

• Black Belts

• Green Belt practitioners

Industry: Energy, retail, FMCG, utilities, port, hospitals, IT/ITES, government, Airport and others

■ More than 35,000 hours of services delivered to various clients

■ Standard methodologies and communication strategies to operationalise onshore-offshore delivery

■ Executed multiple projects leading to EBITDA, Margin, G&A and other cost improvements via Lean, Six Sigma, IE , TPM implementations

■ In Analytics domain:

• 7 Step approach from Problem to Decisions;

• Focus on areas like Workforce Management, Sales & Marketing etc.

• Expertise in tools like ‘R’ • Technology Partnerships on the

anvil

Practice Overview

Service Offerings

Lean Six Sigma Advisory

• Facilitation Based Projects

• Full Scale Implementation

These may include TPM and specific Industrial Engineering projects as required.

Data Science Advisory

• 7 Step approach from Problem to Decisions;

Lean Six Sigma Training

• Lean Six Sigma Green Belt

• Lean Six Sigma Black Belt Training

• Lean Six Sigma Advanced Programs

Approach linking Data Science to Business Process Improvement using Lean Six Sigma

Key Differentiators

■ Experience in diverse industries like Manufacturing, FMCG, Retail, IT & ITES, Financial

Operations, Clinical Research , ports, airports and Consumer Appliances

■ Solution mix of Lean, Six Sigma, TPM, and specific IE methodologies

■ First among the ‘Big 4’ to have Six Sigma Practice in India

■ Trained more than 6000 participants on Six

Sigma globally. Now approx. 200 per month

• Adani Group

• Philips

• British Telecom

• SunTech

Key clients

Large and Mid market companies enrolled for KPMG Green & Black Belt Training Black Belt Projects handled spanning diverse industries Dedicated team of Six Sigma resources including Master Black Belts and Black Belts

500

600

15+

• Matrix Cellular

• Oracle

• Madura Fashion Lifestyle

• Indian Institute of Management

• Reuters

• Symbiosis Institute

• Indian Institute of Technology

• Delhi Technological University

Page 21: Six Sigma for Industrial Engineering · Maximizing consumer satisfaction Reducing operational costs Minimizing the process cycle times Benefits:- Need for Six Sigma 0 20 40 60 Manf

Agenda

What is Six Sigma

2

Market Details

KPMG Benefits

2 1

4

KPMG Credentials

5

2 Importance for

students of Industrial Eng.

background

3

6

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Some of Six Sigma Advisory Clients

Full Scale Implementation •Oracle •Mindtree Consulting •Quintiles •Hitachi •Software Paradigms, Mysore •L&T Infotech, Mumbai •Hinduja TMT, Bangalore •Danaher Motions Ltd, Mumbai •Phoenix Global Solutions, Bangalore (Recently acquired by TCS) •Minda Industries, Delhi •VXL Instruments, Faridabad •Kanoria Sugar and General Manufacturing •KG Denim, Coimbatore •Bharat Sanchar Nigam Ltd. (Largest Telecom Service provider in India.)

Green Belt / Black Belt Training and Project Support •ITC Infotech •Sap Labs •Maruti Udyog Ltd, Gurgaon •HCL Technologies, Noida •Standard Chartered Bank •Gillette India •Hutchison Essar Telecom •Denso India •Hutchison India •Airtel Mobile •Hewlett Packard Global Delivery Centre •Sun Microsystems •Philips Software •Jet Air •IMRB •Lurgi India •Hero Motors •Global Respondez India •EID Parry India Ltd •Pricol Instruments, Gurgaon •EXL Services, Noida

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Voice of Customer

The training in 6 Sigma methodology helped me plan

very efficiently, a project currently on in my

organization. The project is expected to help my

organization immensly. The training changed the way

I looked at such projects and I believe our team has

achieved much more than what it would have without

six sigma methodology… - Girish Raja, Six Sigma Public Program Participant, Pune

Hi Nitesh,

The six sigma program with KPMG has helped me improve my understanding on the

concepts of Process Improvement to a great length.

Also, at my organization we have taken the initiative to train people and create a forum that

is trying to adapt the Six Sigma principles as per our organization process and policies… - Priyanka Grover, Six Sigma Public Program Participant, Mumbai

I had attended the Six Sigma - Green Belt session in November

2007 and my overall learning experience has been very fruitful. The

methodology (across industry examples) used to deliver the

session has helped me to re-align my thought process and that has

clearly reflected in the quality of my work... I was able to drive many

process re-engineering project which have lead to dollar and

manpower saves. Also now I am actively involved in global projects.

- Ketan B Kurani, Six Sigma Public Program Participant

Dear Sir,

…The project details are as follows:...Achievement:

Cpk improved from 0.28 to 0.95.

The sigma level improved from 2 to 4.1 sigma.

Potential Savings after the

improvement amounted to Rs. 17304480 per annum.

- Nitu Sharma, Student Symbiosis Institute, Nasik

The course material is well structured & with proper guidance with

well suited examples from all fields( manufacturing, software

solutions, ITES etc.). Therefore a practical scenario was established

during the course…it helped me in interview a lot since questions were asked about several quality & statistical tools & there

significances… - Prashant Pareek, MBA Student, Symbiosis Nasik

Thanks for your guidance and

support..training was really

meaningful and fruitful for my

career perspective. I have

implemented the methodology in

few of my company projects and

achieved the unexpected results.

One of my projects was… At the end of the projects we were able to

save plenty of time in entire cycle - Alok Tripathy, Six Sigma Participant, Delhi