Situation Ppt Modified
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Transcript of Situation Ppt Modified
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Hershey and BlanchardHershey and Blanchard SituationalSituational
TheoryTheory
Made byMade by--Sandeep bistSandeep bist
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Overview
1.1. There isThere is NO ONE BESTNO ONE BEST style for leadership.style for leadership.
2.2. Successful leaders should change their leadership styles basedSuccessful leaders should change their leadership styles based
on the maturity of the people they're leading and the details ofon the maturity of the people they're leading and the details ofthe taskthe task
3.3. They need to use different styles/strategies for different peopleThey need to use different styles/strategies for different peopleand situations.and situations.
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4. The leadership style depend upon the Situations.
5. Effective Leaders are those who understand the situation
and the capacity offollower, then choose the style.
6. The capacity to set high but attainable goals, willingness and
ability to take responsibility for the task, and relevant
education and/or experience of an individual or a group forthe task .
7. Using this theory, leaders should be able to place more or
less emphasis on the task, and more or less emphasis on the
relationships with the people they're leading, depending on
what's needed to get the job done successfully
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4
Four Basic Leadership StylesFour Basic Leadership Styles
The leader providesspecific direction and
closely monitors task
accomplishment
The leader facilitates and
supports peoples efforts
toward task accomplishment
and shares responsibility for
decision making with them
Coaching
Leader continues to direct
and closely monitor task
accomplishment, but also
explains decisions, solicits
suggestions and supports
progress
Supporting
The leader turns over
responsibility for decision-
making and problem-solving
Directing
Delegating
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Task Behavior and Relationship Behavior that theTask Behavior and Relationship Behavior that theleader provides to their followers. They categorized allleader provides to their followers. They categorized allleadership styles into fourleadership styles into four behaviorbehavior types, which theytypes, which they
named S1 to S4:named S1 to S4:
yy S1: Telling/DirectingS1: Telling/Directing -- is characterized by oneis characterized by one--wayway
communication in which the leader defines the roles ofcommunication in which the leader defines the roles ofthe individual or group and provides the what, how,the individual or group and provides the what, how,when, and where to do the taskwhen, and where to do the task
yy S2: Selling/CoachingS2: Selling/Coaching Leaders still provide informationLeaders still provide information
and direction, but there's more communication withand direction, but there's more communication withfollowers. Leaders "sell" their message to get the team onfollowers. Leaders "sell" their message to get the team onboard.board.
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S3:Participating/Supporting Leaders focus more
on the relationship and less on direction. The
leader works with the team, and shares decision-
making responsibilities.
S4:Delegating/Observing Leaders pass most of
the responsibility onto the follower or group. The
leaders still monitor progress, but they're less
involved in decisions.
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See the picture belowSee the picture below
Telling/DirectingTelling/Directing--
Stop the car .Stop the car .
Selling/CoachingSelling/Coaching
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picturespictures
Participating/SupportingParticipating/Supporting
SupportSupport
thetheall allall all
DelegatingDelegating
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Situational Leadership Model
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8
S3
S1S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOWMODERATE
D4 D1D2D3
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)(Low)
S
U
P
PO
R
T
I
V
E
BE
H
A
V
I
O
R
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Subordinates DevelopmentLevel
Competence: Task, Knowledge and SkillsCompetence: Task, Knowledge and Skills
Commitment: Motivation and ConfidenceCommitment: Motivation and Confidence
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15
Levels of Development
D1D1 -- Enthusiastic BeginnerEnthusiastic Beginner
D2D2 -- LearnerLearner
D3D3 -- ContributorContributor
D4D4 -- PeakPerformerPeakPerformer
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Levels of DevelopmentLevels of DevelopmentD1D1Low Competence, LOW CommitmentLow Competence, LOW Commitment
Enthusiastic BeginnerEnthusiastic Beginner
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Levels of DevelopmentLevels of Development
D2D2
SomeSome Competence, Low CommitmentCompetence, Low Commitment
LearnerLearner
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Levels of DevelopmentLevels of Development
D3D3Moderate to High Competence,Moderate to High Competence,
Variable CommitmentVariable Commitment
ContributorContributor
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Levels of DevelopmentLevels of Development
D4D4
HighHigh Competence, High CommitmentCompetence, High Commitment
Peak PerformerPeak Performer
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Levels of Development
D1D1 -- Low Competence, High CommitmentLow Competence, High Commitment EnthusiasticEnthusiasticBeginnerBeginner
D2D2 -- Some Competence, Low CommitmentSome Competence, Low Commitment DisillusionedDisillusionedLearnerLearner
D3D3 -- Moderate to High Competence, VariableModerate to High Competence, Variable
CommitmentCommitment ReluctantReluctant ContributorContributor
D4D4 -- High Competence, High CommitmentHigh Competence, High Commitment PeakPeakPerformerPerformer
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Development LevelDevelopment Level
isisTask Specific!Task Specific!
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S3
S1S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)(Low)
S
U
P
PO
R
T
I
V
E
BE
H
A
V
I
O
R
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOWMODERATE
D4 D1D2D3
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Leader - Directing
High Directive, Low Supportive ORHigh Directive, Low Supportive OR
high task focus, low relationship focushigh task focus, low relationship focus
Leader Defines Roles of FollowersLeader Defines Roles of Followers
Problem Solving and Decision Making InitiatedProblem Solving and Decision Making Initiated
by the Leaderby the Leader OneOne--way Communicationway Communication
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20DEVELOPMENT LEVEL OF FOLLOWER(S)
S3
S1S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)(Low)
S
U
P
PO
R
T
I
V
E
BE
H
A
V
I
O
R
DEVELOPED DEVELOPING
HIGH LOWMODERATE
D4 D1D2D3
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Leader - Coaching
High Directive, High Supportive ORHigh Directive, High Supportive OR
high task as well as relationship focushigh task as well as relationship focus
Leader Now Attempts to Hear FollowersLeader Now Attempts to Hear FollowersSuggestions, Ideas, and OpinionsSuggestions, Ideas, and Opinions
TwoTwo--way Communicationway Communication
Control Over Decision Making Remains WithControl Over Decision Making Remains Withthe Leaderthe Leader
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S3
S1S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)(Low)
S
U
P
PO
R
T
I
V
E
BE
H
A
V
I
O
R
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOWMODERATE
D4 D1D2D3
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Leader- Supporting
High Supportive, Low Directive ORHigh Supportive, Low Directive OR
low task focus and high relationship focuslow task focus and high relationship focus
Focus of Control Shifts to FollowerFocus of Control Shifts to Follower
Leader Actively ListensLeader Actively Listens
Follower Has Ability and Knowledge to DoFollower Has Ability and Knowledge to Dothe Taskthe Task
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24
S3
S1S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOWMODERATE
D4 D1D2D3
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)(Low)
S
U
P
PO
R
T
I
V
E
BE
H
A
V
I
O
R
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25
Leader - Delegating
Low Supportive, Low Directive ORLow Supportive, Low Directive OR
low task as well as relationship focuslow task as well as relationship focus
Leader Discusses Problems With FollowersLeader Discusses Problems With Followers
Seeks Joint Agreement on Problem DefinitionsSeeks Joint Agreement on Problem Definitions
Decision Making Is Handled by the SubordinateDecision Making Is Handled by the Subordinate More trust on subordinate.More trust on subordinate.
Supervise the workSupervise the work
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26
S3
S1S4
S2
Low Supportive and
Low Directive
Behavior
High Directive and
Low Supportive
Behavior
High Directive and
High Supportive
Behavior
High Supportive and
Low Directive
Behavior
DEVELOPMENT LEVEL OF FOLLOWER(S)
DEVELOPED DEVELOPING
HIGH LOWMODERATE
D4 D1D2D3
THE FOUR LEADERSHIP STYLES
DIRECTIVE BEHAVIOR
(High)
(High)(Low)
S
U
P
PO
R
T
I
V
E
BE
H
A
V
I
O
R
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Tell Them What You Want Them to DoTell Them What You Want Them to Do
Show Them What You Want Them to DoShow Them What You Want Them to Do Let Them TryLet Them Try -- There Is Some RiskThere Is Some Risk
Observe PerformanceObserve Performance -- Focus on the PositiveFocus on the Positive
Manage the ConsequencesManage the Consequences
Increasing FollowerIncreasing Follower
Development LevelDevelopment Level
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Tell Them What You Want to DoTell Them What You Want to Do
Show Them What You Want to DoShow Them What You Want to Do
Let Them TryLet Them Try There is Some RiskThere is Some Risk
Observe PerformanceObserve Performance Focus on theFocus on thePositivePositive
Manage the ConsequencesManage the Consequences
Five Step toTrainingFive Step toTraining
WinnersWinners
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The Leaders Goal
Build Your Followers Development Level So You CanBuild Your Followers Development Level So You CanStart Using Less TimeStart Using Less Time--consuming Stylesconsuming Styles
(S3 and S4) and Still Get High Quality Results.(S3 and S4) and Still Get High Quality Results.
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Situational Leadership is not somethingSituational Leadership is not somethingyou do you do TOTO people but something you do people but something you do
WITHWITH people. people.