SiteMinder 12.5 Platform Support Matrix - CA Technologies · PDF fileSiteMinder 12.57, 11...

SiteMinder 12.57, 11

Platform Support Matrix Last Updated September 05th, 2014. Changes are noted in Green.

Table of Contents 1. POLICY SERVER ................................................................................................................................................................... 2

2. WEB AGENTS (32 BIT).......................................................................................................................................................... 2 3. 32 BIT SDK (AGENT AND POLICY SERVER) .............................................................................................................................. 3

4. WEB AGENT OPTION PACK (32 BIT) ....................................................................................................................................... 4 5. 64-BIT WEB AGENT AND SDK ................................................................................................................................................ 5

6. WEB AGENT OPTION PACK (64 BIT) ....................................................................................................................................... 7

7. MAINFRAME SUPPORT (WEB AGENT AND SDK) ........................................................................................................................ 8 8. POLICY SERVER DIRECTORY SUPPORT .................................................................................................................................. 11

9. ONE VIEW MONITOR .......................................................................................................................................................... 12 10. FSS ADMINISTRATIVE UI ................................................................................................................................................. 13 11. JVM REQUIREMENTS ....................................................................................................................................................... 13 12. ADMINISTRATIVE UI ....................................................................................................................................................... 14 13. REPORT SERVER ............................................................................................................................................................. 15 14. POLICY SERVER COMPATIBILITY WITH AGENTS .................................................................................................................. 15 15. CA IDENTITY MANAGER ................................................................................................................................................... 16 16. CA DATAMINDER CLASSIFICATION.................................................................................................................................... 16 17. ADVANCED PASSWORD SERVICES (APS) ........................................................................................................................... 16 18. SUPPORT FOR ARCOT ADVANCED AUTHENTICATION PRODUCTS ........................................................................................... 17 19. RSA ACE SERVER AND AUTHENTICATION MANAGER ............................................................................................................ 17 20. IPV6 SUPPORT STATEMENT .............................................................................................................................................. 17 21. VIRTUALIZED ENVIRONMENT SUPPORT ............................................................................................................................. 17 22. REASONABLE COMMERCIAL EFFORT STATEMENT ................................................................................................................ 17 23. THIRD PARTY PRODUCTS END OF SUPPORT STATEMENT ...................................................................................................... 19

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1. POLICY SERVER

2. WEB AGENTS (32 BIT)

Operating System 1,3

Windows 2008

Windows 2008 R2

Solaris

10 (SPARC)

Solaris 10 x86

Solaris 11

HP UX 11.23 (IA64)

HP UX 11.31 (IA64)

AIX 6.1

AIX 7.1

Red Hat

5 13, 14

Red Hat

613,14

Web Agents4

ASF ApacheRP

2.0.54 & higher 2 Yes Yes Yes Yes

Yes

Yes Yes

2.2.x 2 Yes Yes Yes Yes

Yes Yes 12.5 CR4

Yes Yes

2.4 12.5

CR4

12.5

CR4

12.5

CR4

12.5

CR4 12.5

CR4

12.5

CR4

HP Apache Server

2.0.5x Yes

IBM Domino

8.0.x

Yes

Yes 12.5 CR4

8.5.x Yes

Yes

Yes

Yes

IBM HTTP ServerRP

7.0 Yes Yes Yes

Yes

Yes Yes

8.0 Yes

12.5CR3 12.5CR3

8.5 12.5

CR4 12.5 CR3

12.5

CR3 12.5CR3

Microsoft IIS

7.0 Yes


Win 2008

Win 2008R2

Solaris 10

(SPARC)

Red Hat5 13,14 Red Hat6 13,14

Policy Server4, 10

12.5 Yes Yes Yes Yes Yes

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Windows 2008

Windows 2008 R2

Solaris

10 (SPARC)

Solaris 10 x86

Solaris 11

HP UX 11.23 (IA64)

HP UX 11.31 (IA64)

AIX 6.1

AIX 7.1

Red Hat

5 13, 14

Red Hat

613,14

Oracle HTTP Server

10.1.x (Apache 2.0.x) Yes Yes Yes

11g (Apache 2.2.x) 12.5 CR4

12.5

CR3

Oracle iPlanet (formerly

SunOne/Sun Java System)RP

6.1(includes Service Packs)

Yes Yes

7.0 (includes Updates/SPs)

Yes Yes Yes Yes 12.5 CR2

Yes

7.0.16 Yes

Red Hat ApacheRP

2.2.x

Yes Yes

3. 32 BIT SDK (AGENT AND POLICY SERVER)


Win 2008

Win 2008 R2 Solaris 10 (SPARC)

Solaris 10 x86

HPUX 11.23 (IA64)

AIX 6.1

Red Hat

5 13,14

Red Hat

6 13,14

SDK

Agent APIs Yes Yes Yes Yes Yes Yes Yes

Server APIs Yes Yes Yes Yes Yes

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4. WEB AGENT OPTION PACK (32 BIT)

Web Agent Option Pack 4, 7, 12 Win 2008

Win 2008R2 Solaris 10 (SPARC)

AIX 7.1 Red Hat 5 13,14 Red Hat 6 13,14

ASF Tomcat 7.0 Yes Yes Yes Yes

IBM WebSphere 7.0 Yes Yes Yes

IBM WebSphere 8.0 Yes

IBM WebSphere 8.5 12.5 CR3 12.5 CR3 12.5CR3

New Atlanta ServletExec 6.0 Yes Yes Yes Yes Yes

Oracle WebLogic Server 11g (10.3) Yes Yes Yes Yes

Oracle WebLogic Server 11g R1 Yes Yes Yes

Yes

Red Hat JBoss Enterprise Web

Server 5.1.2

Yes Yes Yes

Note:

The version of the Web Agent Option Pack no longer must match the Policy Server version to the specific CR number.

Specifically,with the base SiteMinder 12.5 release there is backward compatibility between SiteMinder 12.5 policy server and earlier versions of the Web Agent Option Pack back to SiteMinder r12 SP3 CR9.

Additionally, as long as the Web Agent Option Pack is numbered with the same Service Pack number then the WAOP can have a later CR than the SiteMinder Policy Server (examples, a 12.5 CRx WAOP is supported with the base SiteMinder 12.5 Policy Server, a 12.5

SP1 CRx WAOP is supported with the SiteMinder 12.5 SP1 Policy Server).

If the Web Agent and Web Agent Option Pack are installed on the same machine, they must also be the same version, including the Service Pack and CR version.

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5. 64-BIT WEB AGENT AND SDK

Operating System1,4

Windows

2008 (64-bit)

Windows

2008 R2 (64-bit)

Windows

2012 (64-bit)

Solaris

10

SPARC (64-bit)

Solaris

10 x86 (64-bit)

Solaris11

(64-bit)

HPUX

11.23

(64-bit IA64)

HPUX

11.31

(64-bit IA64)

AIX

6.1

(64-bit)

AIX 7.1

(64-bit)

Red Hat 5

(64-bit) 13,14

Red Hat

6(64-bit) 13,14

Web Agents

ASF Apache RP

2.0.54 and higher

(64-bit)

Yes

Yes Yes

Yes Yes

2.2.x (64-bit)

Yes

Yes Yes 12.5 CR4

12.5 CR4

Yes Yes

2.4 (64-bit) 12.5

CR4 12.5 CR4

12.5 CR4

12.5 CR4 12.5 CR4

12.5 CR4

JBoss Enterprise Web Server 1.0

ASF Apache 2.2.x

(64-bit)

Yes

Jboss Enterprise Web Server 2.0

12.5 CR3

HP Apache RP

2.0.5x (64-bit) Yes Yes

2.2.x (64-bit) Yes

IBM Domino

8.5.2 (64-bit) Yes

9.0 (64-bit) 12.5 CR04 12.5

CR04

IBM HTTP RP Server

8.0 (64-bit) Yes Yes Yes 12.5CR3 Yes

8.5 (64-bit)

Yes

12.5 CR4 12.5 CR4 12.5 CR3

Microsoft IIS

IIS 7 (64-bit) Yes

IIS 7.5 (64-bit) Yes

IIS 8.0 (64-bit)1 12.5 CR3

Oracle HTTP

Server

10.1.x (Apache 2.0.x)

Yes

11g (Apache 2.2.x) 12.5 12.5 12.4 CR4 Yes Yes Yes 12.5

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Operating System1,4

Windows

2008 (64-bit)

Windows

2008 R2 (64-bit)

Windows

2012 (64-bit)

Solaris

10

SPARC (64-bit)

Solaris

10 x86 (64-bit)

Solaris11

(64-bit)

HPUX

11.23

(64-bit IA64)

HPUX

11.31

(64-bit IA64)

AIX

6.1

(64-bit)

AIX 7.1

(64-bit)

Red Hat 5

(64-bit) 13,14

Red Hat

6(64-bit) 13,14

64 bit CR4 CR4 CR4

Oracle iPlanet

(previously

SunOne) RP

Sun Java System 6.1.x (64-bit)

Yes

Sun Java System 7.0 (64-bit)

(Includes Updates/SPs)

Yes

12.5 CR2

Yes Yes

Red Hat Apache

RP

2.2.x (64-bit) Yes yes

SDK14

Agent APIs Yes Yes Yes Yes Yes Yes Yes Yes

Note:

1. IIS 8.0 IS CURRENTLY SUPPORTED AS A “NIN – NEED IT NOW” KIT. PLEASE OPEN A TICKET WITH CA SUPPORT SO THEY MAY UPLOAD YOUR KIT TO THE CASE.

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6. WEB AGENT OPTION PACK (64 BIT)

Web Agent Option Pack 4, 7, 12 Win 2008

Win 2008

R2

Solaris 10 (SPARC)

HPUX 11.31 (IA64)

AIX 6.1 AIX 7.1 Red Hat 5

Red Hat 6

ASF Tomcat 6.0 Yes Yes Yes

ASF Tomcat 7.0 Yes Yes

IBM WebSphere 7.0 Yes Yes Yes Yes Yes Yes

IBM WebSphere 8.0 Yes Yes Yes Yes Yes

IBM WebSphere 8.5 12.5 CR3 12.5 CR3 12.5 CR3

New Atlanta Servlet Exec 6 Yes

Oracle WebLogic Server 11g R1 Yes Yes Yes Yes Yes


Server 5.1.2 Yes Yes Yes

Yes Yes

Fujitsu Interstage Application

Server v9.2.0_011 (64-bit) Yes

Note: The version of the Web Agent Option Pack no longer must match the Policy Server version to the specific CR number.

Specifically,with the base SiteMinder 12.5 release there is backward compatibility between SiteMinder 12.5 policy server and earlier

versions of the Web Agent Option Pack back to SiteMinder r12 SP3 CR9. Additionally, as long as the Web Agent Option Pack is numbered with the same Service Pack number then the WAOP can have a later

CR than the SiteMinder Policy Server (examples, a 12.5 CRx WAOP is supported with the base SiteMinder 12.5 Policy Server, a 12.5 SP1 CRx WAOP is supported with the SiteMinder 12.5 SP1 Policy Server).

If the Web Agent and Web Agent Option Pack are installed on the same machine, they must also be the same version, including the Service Pack and CR version

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7. MAINFRAME SUPPORT (WEB AGENT AND SDK)

Operating System4

Suse Linux 96

for System z

Suse Linux

106 for System z

Suse Linux

(64 bit) 10 for System z

Red Hat Linux

413 for System z

Red Hat Linux

513 for System z

Red Hat Linux

(64-bit) 513 for System z

Red Hat

Linux (64-

bit) 6 for System z

Z/OS 1.13 Z/OS 2.1

31-bit/32-bit Web

Agents4

ASF Apache RP

2.0.54 & higher 3, RP Yes Yes Yes

2.2 & higher3, RP Yes Yes Yes

IBM HTTP

Server RP

7.0 Yes Yes Yes 12.5 CR03

64-bit Web

Agents4

ASF Apache RP

2.2 & higher(64-bit)3, RP

Yes

IBM HTTP

Server RP

7.0 Yes

8.0 12.5 CR04

8.5 12.5 CR04

Web Agent Option

Pack

ASF Tomcat

6.0 (64-bit) Yes

7.0 (64 bit) Yes Yes

IBM WebSphere

7.0 (31-bit) Yes Yes Yes

7.0 (64 bit) Yes Yes

8.5 (64-bit) 12.5 CR04

SDK6, 14

V 12.5 Agent APIs Yes Yes

Legend for tables 1-7:

Yes = supported for SiteMinder v12.5 release and later RP = Reverse Proxy is supported (if this is not listed for a web server that supports reverse proxy, this configuration is not supported with

the Web Agent).

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Notes:

1. Windows Server Standard/Enterprise/Web Editions supported. For Microsoft Windows Server 2008& 2008 R2, service packs (e.g., SP1, SP2) are supported in addition to base releases shown in the matrix. Red Hat AS, Red Hat ES, Red Hat Enterprise Linux and Red Hat

Enterprise Linux Advanced Platform are supported. 2. Agent support policy for Open Source (ASF) Apache:

For Apache 2.0.x, Apache 2.2 CA will specify the minimum version supported. Any problems reported will be fixed on the latest version of Apache.

As Apache releases new versions, CA cannot certify the agents against those releases immediately, but will plan to test and update the minimum supported version to the newest Apache version in a following release. Meanwhile, customers may use the most recent web

agent release with the newer version of Apache. If problems are discovered, the issues should be reported to CA Support and CA will

address the issues as escalations. Covalent web servers will not be specifically certified. However, Covalent uses underlying ASF Apache, and claims that as long as the

underlying ASF Apache version is certified, the corresponding Covalent version of Apache should work. Any issues found using web agents with Covalent Apache will be fixed only when they can be reproduced using ASF Apache agents.

3. Hardware requirements: Solaris on SUN SPARC, Solaris on x86 and x64 (Intel and AMD)

Red Hat Enterprise Linux on x86 and x64 (Intel and AMD) Red Hat Enterprise Linux on s390 and s390x (IBM Mainframes)

HP-UX on Itanium

AIX on PowerPC z/OS on IBM Mainframes

4. 32-bit/64-bit Support: The SiteMinder Policy Server is supported as a 32-bit application that can run on the following 64-bit Operating Systems: Solaris 10

Sparc 64-bit and Red Hat 5, 6 64-bit. SiteMinder Web Agents are supported as 32-bit applications running on 32-bit web servers running on 32-bit or 64-bit Unix and Linux

Operating Systems. The 32-bit SiteMinder Web Agent for Domino 8.5 (32-bit) is supported on Windows Server 2008 (64-bit).

The 32-bit SiteMinder Web Agent for Domino 8.x (64-bit) is supported on Windows Server 2008 R2 (64-bit).

The 32-bit SiteMinder Web Agent for Apache 2.0 (32-bit) is supported on Windows Server 2008 R2 (64-bit). The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on Windows Server 2008 R2 (64-bit).

32-bit Web Agents are not supported with 64-bit Web Servers; you must match the bit level of the Web Agent with the bit level of the web server.

The SiteMinder Web Agent Option Pack is a 32-bit application that can run with a 32-bit Application Server on a 32-bit or 64-bit Unix and Linux Operating Systems.

The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on Red Hat 6 (64-bit). The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on AIX 7.1 (64-bit).

Both 32-bit & 64bit Web Agents cannot be installed on the same 64-bit Operating System.

5. Running multiple instances of the web server is supported. 6. Microsoft Virtual Server is supported as long as you are running a supported SiteMinder OS as the guest upon which SiteMinder is to be

installed. 7. Browser support: SiteMinder supports any browser that supports HTTP 1.x requests, HTTP cookies, and where appropriate SSL/TLS.

8. Microsoft Exchange Outlook Web Access 2007 is supported.

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9. The CA Single Sign-On authentication scheme (smauthetsso) is supported for Windows, Solaris (SPARC), and Red Hat Policy Servers.

10. Unless otherwise stated, all 3rd party and SiteMinder components are 32-bit. 64-bit components are explicitly stated. 11. Any supported Web Agent/web server combination can front-end a supported application server listed above for the Web Agent Option

Pack, provided that the application server also supports the web server as a proxy plug-in. The Web Agent Option Pack support includes application server clustering.Please see third-party vendor’s support matrix for operating system support.

12. Supported with all Red Hat updates. Any problems reported will be fixed on the latest Red Hat update. Security Enhanced Red Hat Linux is supported, please see vendor’s documentation for setup instructions to enable third-party processes (such as SiteMinder) to run on the

system. 13. When building SiteMinder custom auth schemes, or any other custom built components, you must use GCC version 3.2.2.

14. Web Agent Option Packs that run on WebSphere and Weblogic support the JDK’s that are native to those application servers. For all other

applications servers supported we support the Sun/Oracle Java version 1.6.16 or later 1.6.xx version.

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8. POLICY SERVER DIRECTORY SUPPORT

DIRECTORY2 VERSIONNUMBER POLICY

STORE

SESSION

STORE

USER

STORE

PASSWORD

SERVICES

ADMIN UI

EXTERNAL AUTH/STORE

AUDIT STORE

CA Directory Server 12 SPx Yes

Requires SP7

or later Yes Yes Yes

CA LDAP Server for z/OS

(RACF)

15 Yes

CA LDAP Server for Z/OS (ACF-2)

15 Yes

CA LDAP Server for Z/OS (Top Secret)

15 Yes

IBM Domino LDAP 8 Yes Yes Yes

8.5 Yes Yes Yes

IBM Tivoli Directory Server 6.1 Yes Yes Yes Yes

6.2 Yes Yes Yes Yes

6.3 Yes Yes Yes Yes

IBM DB2 UDB 9.5 Yes Yes Yes Yes Yes

10.1 Yes Yes Yes Yes


Win 2003 Yes Yes Yes Yes

Microsoft Active Directory (AD) 3


Win 2008 R2 Yes Yes Yes Yes


Microsoft Active Directory

Lightweight Directory Services (LDS) 3

Win 2008 (LDS) Yes Yes Yes Yes

Wind 2008 R2 (LDS) Yes Yes Yes Yes

Microsoft Active Directory in Application Mode (ADAM)


Microsoft AD Global Catalog 3 Win 2008 Yes Yes

Microsoft SQL Server1, 3 SQL 2005, including cluster

Yes Yes Yes Yes Yes Yes

SQL 2008, including cluster


SQL 2008 R2, including cluster


SQL Server 2012 Yes Yes Yes Yes Yes

Novell eDirectory 8.8.x Yes Yes Yes Yes

OpenLDAP 2.3.x, 2.4 Yes Yes Yes Yes

Oracle Directory Server

Enterprise Edition (previously known as Sun

Java System Directory

11g, 11g R1, 11g R1 SP1

Yes Yes Yes Yes

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Server EE)

Oracle Internet Directory 10g R3 Yes Yes Yes Yes

11g R1 Yes Yes Yes Yes

Oracle MySQLEnterprise Server

5.1 and greater Yes Yes Yes Yes

Yes

Oracle RDBMS 10g R2 Yes Yes Yes Yes Yes Yes

11g, 11g R2 Yes Yes Yes Yes Yes Yes

Oracle RAC 10g R2 Yes Yes Yes Yes Yes

11g, 11g R2 Yes Yes Yes Yes Yes Yes

Red Hat Directory Server 8.1 Yes Yes Yes Yes

8.2 Yes Yes Yes Yes

Siemens DirX 8.0 Yes Yes Yes

Sun Java System Directory Server EE

v6.1 and greater Yes Yes Yes Yes

7.x Yes Yes Yes Yes

Notes:

1. Supported only on Windows 2. For information on SiteMinder Policy Stores multi-master replication mode support, please see the Product Documentation.

3. For Microsoft Windows Server and for Microsoft SQL Server, service packs (e.g., SP1, SP2) are supported in addition to the base releases

shown in the matrix. For SQL Server the following editions are supported: Standard Edition One, Standard Edition, and Enterprise Edition.

9. ONE VIEW MONITOR

ONE VIEW

MONITOR Win2008 Win 2008 R2

Solaris 10 (SPARC)

Red Hat 5/6

ASF Apache 2.0

SE 6.0 AS SE 6.0 AS

ASF Apache 2.2

SE 6.0 AS SE 6.0 AS

Microsoft IIS

7.0

SE 6.0 AS

Microsoft IIS 7.5

SE 6.0 AS

Oracle iPlanet 6.1

SE 6.0 AS SE 6.0 AS

Oracle iPlanet Java 7.0

SE 6.0 AS SE 6.0 AS

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10. FSS ADMINISTRATIVE UI

FSS Administrative UI

(Applet)

SUPPORTED VERSIONS

Web Servers Red Hat: ASF Apache 2.0.x, 2.2.x, iPlanet (formerly Sun Java System) 7.0 Solaris: ASF Apache 2.2, Oracle iPlanet (formerly Sun Java System)

6.1(latest SP), 7.0

Windows: IIS7.0 (classic pipeline mode only), IIS 7.5 (classic pipeline mode only), ASF Apache 2.2

Web Browsers Internet Explorer and Firefox

11. JVM REQUIREMENTS

Policy server JVM

Java Runtime Environment 1 Sun 1.6.0_30 (32-bit only) and above (1.6.x series only).

Scripting Interface 2

Operating Systems Windows 2008 and 2008 R2

Solaris 10 (SPARC)

Red Hat Enterprise Linux, 5.0, 6.0

SDK JDK REQUIREMENTS

Web Agent APIs (32-bit) Sun 1.6.0_30 and IBM/HP Java 1.6

Policy Server APIs (32-bit) Sun 1.6.0_30

Web Agent APIs (64-bit) Sun 1.6.0_30 and IBM/HP Java 1.6

Notes: 1. JDK is required (as opposed to JRE) on Policy Server to support features found in the Policy Server Option Pack, which is now installed with Policy

Server automatically.

2. SiteMinder r12.5 ship with ActiveState Perl 5.8 on Windows and Solaris. The Scripting Interface is only supported with this version.

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12. ADMINISTRATIVE UI

APPLICATION SERVER VERSION/OPERATING SYSTEM

Admin UI with embedded application server (recommended

approach)

Windows 2008 (32 and 64 bit), Windows 2008 R2 Solaris 10 (32-bit and 64-bit) (SPARC)

Red Hat 5 (32-bit and 64-bit) and Red Hat 6 (32 and 64 bit)

IBM WebSphere 64-bit where available otherwise 32-bit

r7.0.x : Windows 2008 (32-bit and 64-bit1), Windows 2008 R21 (64-bit), Solaris 10 (SPARC) (32-bit and 64-bit), Red Hat 5, 6 (32-bit and 64-bit)

Oracle WebLogic 64-bit where

available otherwise 32-bit

r11g R1: Windows 2008 (32-bit and 64-bit), Windows 2008 R2 (64-bit), Solaris10 (SPARC) (32-bit and 64-bit), Red Hat 5, 6 (32-bit and 64-bit)


Server

r5.1.2on Solaris 10 (SPARC), Red Hat 5, 6, Windows 2008 & 2008 R2

Notes: 1. For Windows 2008 64 bit and 2008 R2, customers must use at least WebSphere 7.0.3 or later version of 7.0.x

2. Browser support for the administrative UI a. Internet Explorer – supported with IE8 or higher (IE9 is supported in “compatibility mode”)

b. Firefox - supported with version 10.0.2 and higher c. Google Chrome – supported with version 17.0.063.56 or higher

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13. REPORT SERVER

Report server is supported on Windows 2008, Windows 2008 R2 64-bit, Solaris (SPARC) 9 &10, Red Hat 5 (the report server is not supported on Red Hat 6 yet)

Notes:

1. If using Microsoft SQL Server or Oracle for your Report Server database, the same database type must be used for both Report Server and Audit. For example, Microsoft SQL Server cannot be used for Audit if Oracle Database is being used for Report Server. If using My

SQL (embedded, recommended approach) for your Report Server database, Oracle is supported as Audit Store. 2. Report Server is supported as a 32-bit application on Solaris (SPARC) 10 64-bit ONLY. The Oracle Net client must be 32-bit.

14. POLICY SERVER COMPATIBILITY WITH AGENTS

Policy Server 12.5 supports previous versions of Web Agent, Secure Proxy Server (SPS), ERP Agent, ASA Agent, and SAML Affiliate

Agent with the following caveats:

o 6.x versions of Web Agent, SPS, ERP Agent, ASA Agent, and SAML Affiliate Agent and 5.x versions of ERP Agent do not support IPv6 or FIPS Mode (can only connect to 12.x Policy Server in FIPS Compatibility Mode).

REPORT SERVER OS DATABASE VERSION(1) DATA CONNECTOR REPORT SERVER REPORT

(CMS) DATABASE

AUDIT

STORE

Microsoft Windows 2008

32 bit/64 bit

Microsoft SQL Server 2008 R2 Microsoft ODBC SNAC (Native Client) Yes Yes

Oracle 11g R1 Oracle Net Client 11.1.0.6 Yes Yes

Embedded MySQL (recommended

approach)

Yes

Microsoft Windows 2008

R2 64 bit

Microsoft SQL Server 2008 R2 Microsoft ODBC SNAC (Native Client) Yes Yes

Oracle 11g R1 Oracle Net Client 11.1.0.6 Yes Yes


approach)

Yes

Oracle Solaris (SPARC)10(2)

Oracle 11g R1 Oracle Net Client 11.1 Yes Yes


approach)

Yes

Red Hat Linux 5

Oracle 11g R1 Oracle Net Client 10.2 Yes Yes


approach)

Yes

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o Web Agent, SPS, ERP Agent, ASA Agent, and SAML Affiliate Agent versions prior to r12.0 SP3 cannot be installed on the same

machine as an r12.0 SP3 or higher Policy Server. CA SiteMinder12.5 Policy Server supports Web Agents at a higher CR (cumulative release) number than the Policy Server provided

both are the samelevel Service Pack. The version of the Web Agent Option Pack no longer must match the Policy Server version, including the Service Pack and CR

version. With SiteMinder 12.5 release there is backward compatibility between SiteMinder 12.5 policy server and earlier versions of the Web

Agent Option Pack back to SiteMinder r12 SP3 CR9. Additionally, as long as the Web Agent Option Pack is numbered with the same Service Pack number then the WAOP can have a later

CR than the SiteMinder Policy Server (examples, a 12.5 CRx WAOP is supported with the base SiteMinder 12.5 Policy Server, a 12.5

SP1 CRx WAOP is supported with the SiteMinder 12.5 SP1 Policy Server). If the Web Agent and Web Agent Option Pack are installed on the same machine, they must also be the same version, including the

Service Pack and CR version.

15. CA IDENTITY MANAGER

Versions of CA Identity Manager that integrate with CA SiteMinder Policy Server 12.5 on these operating system platforms.

16. CA DATAMINDER CLASSIFICATION

Versions of CA DataMinder Classification that integrate with CA SiteMinder Policy Server 12.5 on these operating system platforms

17. ADVANCED PASSWORD SERVICES (APS)

Please see the APS 12.5 platform support matrix posted in the SiteMinder Product area on CA Support web site.

SiteMinder Policy Server running this Operating System

Win 2008 Win 2008R2 Solaris 10 (SPARC)

Red Hat5 Red Hat6

Identity Manager 12.0 SPx Yes Yes


SiteMinder Policy Server running this Operating System

Win 2008

Win 2008R2

Solaris 10 (SPARC)

Red Hat5

Red Hat6

DataMinder 14.0 Yes Yes Yes Yes Yes

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18. SUPPORT FOR ARCOT ADVANCED AUTHENTICATION PRODUCTS

SiteMinder 12.5 is supported with ArcotWebFort Authentication Adapter 2.2.1 and WebFort 6.2.x SiteMinder 12.5 is supported with Arcot Adapter 2.2.1 with RiskFort version 2.2.6

SiteMinder 12.5 is supported with Arcot A-OK Console version 2.10 and Adapter 1.2.1

19. RSA ACE SERVER AND AUTHENTICATION MANAGER

RSA ACE Server 6.0, 6.1 and RSA Authentication Manager Server 7.1 are supported with Solaris10 (SPARC), Windows 2008, Windows

2008 R2, Red Hat 5 and 6 (using “RSA Authentication Agent API 8.1 for C”). OnDemand tokens are not supported.

20. IPV6 SUPPORT STATEMENT

SiteMinder Policy Server on Windows, Solaris (SPARC), and Red Hat offers IPv6 support for communication from and to Web Agents (subject to IPv6 support by OS/web server vendor).

SiteMinder Policy Server on Windows, Solaris (SPARC), and Red Hat offers IPv6 support for communication from and to the SiteMinder Admin UI running either on any of its supported application server platforms.

SiteMinder Policy Server on Windows does not support IPv6 for the purpose of connecting to any repository acting as a policy, user,

session, key, and/or audit stores. SiteMinder Policy Server, on Solaris or Red Hat, Data Direct drivers, does not support Oracledatabases over IPv6 for Policy Stores, Key

Stores, Session stores, and Audit stores.

21. VIRTUALIZED ENVIRONMENT SUPPORT

SiteMinder follows the general CA Policy for Virtualization noted here

https://support.ca.com/irj/portal/phpsupcontent?techDocAccess=N&contentID=189545

22. REASONABLE COMMERCIAL EFFORT STATEMENT

CA Technical Support will make a reasonable commercial effort to troubleshoot and/or resolve customer support requests that

involve the use of currently supported versions of CA SiteMinder on or with “unsupported” platforms as follows:

CA Technical Support will accept support incidents (support requests) involving a software platform of a combination of

software platforms that is not officially supported per the then-current CA published platform support matrices. CA will

troubleshoot the issue up to the point that CA has reason to believe that the problem is related to the use of software that is not specified in a then-current platform supported matrix. At such point, CA shall require that the customer reproduce the

problem on a fully supported combination of platforms before CA proceeds in troubleshooting the incident.

https://support.ca.com/irj/portal/phpsupcontent?techDocAccess=N&contentID=189545

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Linux Reasonable Commercial Effort Statement

This Support Statement applies to CA SiteMinder that offers documented support for one or more Linux Reference Platforms.

CA strives to meet our clients’ diverse and ever changing needs. CA products support and manage many of today's leading platforms, operating systems and applications across the IT enterprise.

A Linux Reference Platform is a specific version of a particular Linux variant, such as Red Hat Enterprise Server 5/6, which is

used in CA development, QA, and Support, and is documented as a supported environment in which to run CA SiteMinder.

To verify the Linux Reference Platforms supported for CA SiteMinder, review the system requirements section of the respective product documentation, or check with CA Support.

Many of our clients use variants of the Linux operating system as their production operating system platform, for example

Oracle Enterprise Linux, SUSE, etc.

Some of those Linux variants claim compatibility (compatibility modes) with CA SiteMinder supported Linux Reference Platforms.

Note: CA does not test every possible configuration of CA SiteMinder running on the many Compatible Linux Variants available

and cannot certify specific client configurations.

To facilitate a quick resolution and isolate the root cause of any potential product issue encountered running on Compatible

Linux Variants, CA is establishing the following support protocol for CA SiteMinder operated in these environments:

The current GA version of a Linux Reference Platform and the prior major version of that environment are supported. Any exceptions will be noted in respective product documentation.

The client is responsible for properly configuring their Linux Variant to be compatible with a Linux Reference Platform

supported by CA SiteMinder. The client is responsible for having an active maintenance agreement for both their CA SiteMinder and for the

Compatible Linux variant. While CA does not require that clients recreate each issue on a Linux Reference Platform before contacting support, we

can request that the client diagnose and troubleshoot specific issues without the Linux Variant "variable" through reproducing the issue on the Linux Reference Platform. CA will only do this when we have reason to believe the issue is

directly related to the Compatible Linux Variant environment. While functional problems are rare under Compatible Linux Variants, problems may occur related to the third-party

components embedded in applications, and those embedded products’ support of Compatible Linux Variants may be

limited or unavailable. Diagnosis and resolution of this class of problem may require the client to return to a Linux Reference Platform.

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Compatible Linux Variants are diverse; CA may require extra time to understand, collect data, troubleshoot and possibly

reproduce reported issues. If CA Support cannot directly identify the root cause as a CA or a Compatible Linux Variant issue, client can open a

support issue with their Compatible Linux Variant vendor and any other necessary third-party vendors to expedite the resolution of the issue. CA, the vendor(s), and the client will work together toward a quick resolution where there

business relationship mechanism to do so. CA, Novell, and many other software vendors belong to the Technical Support Alliance Network (http://www.tsanet.org) that may be engaged by either CA or the Compatible Linux variant

vendor if and when the need for a third-party arises as long as active maintenance exists for the CA and third party vendor’s product. Note if the customer does not have a Vendor support agreement for the Linux variant, there is no

third party CA may work with.

Any known issues with running CA SiteMinder on specific Compatible Linux Variants will be noted in the respective product documentation.

23. THIRD PARTY PRODUCTS END OF SUPPORT STATEMENT

When a third party product reaches the end of its primary or mainstream support, CA will no longer provide support for that third party

product or any SiteMinder components that interoperate with the third party product. Third party products under extended vendor support are not supported by CA.Examples of third party products are: web server, application server, operating system, directory,

database, etc.

http://www.tsanet.org/

SiteMinder 12.5 Platform Support Matrix - CA Technologies · PDF fileSiteMinder 12.57, 11...

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