Site License Advisory Team

May 30, 2014 meeting

Agenda

1. Insight and Microsoft– Discussion of reseller issues– Microsoft renewal and iPad apps

2. Renewals– xWin– Nvivo (and for Mac)– SPSS– MATLAB

3. Adobe Creative Cloud

Insight/Microsoft Reseller Discussion

• The IUC called Insight and Microsoft in for a meeting– A document regarding performance and

management was provided by the IUC to both areas

• Both Insight and MS brought management

• Discussed several issues

Insight/Microsoft Reseller Issues

• Discussed:– Staffing concerns– Response rates– Expertise issues (particularly with Office 365)– Quote competency (inaccurate quotes, failure

to understand technical needs)– Lack of online ordering– Issues with timely pricelist releases

Insight/Microsoft Reseller Response

• Insight provided a number of resolutions:– They have increased the staffing on our

account, and are seeking to hire two more Software Sales Specialists.

– Additionally, three part-time licensing specialists have joined the team full time.

– Workload has been reduced for Insight’s reps:• Public Safety, private institutions, etc. have been

removed from this team’s responsibility

Insight/Microsoft Reseller Response

• Ordering portal– Tentative ordering portal date for OSU due in

August– Until then, a new July pricelist will become

available• We discussed methods of simplifying the portal to

make it more accessible

– For quotes: the IUC ordering email will be staffed by an additional full-time staff member

Insight/Microsoft Reseller Response

• Knowledge Improvements– The move of part-time licensing specialists to

full time on this team will provide easier access to knowledge (moving from one part time to three full time positions)

– Microsoft-sponsored training for Insight is in the works

– Additional sales specialists will be required to have an understanding of MS Licensing in education

Microsoft Renewal

• Basic agreement remains the same– Win upgrades, Office, CoreCAL, ECAL, and

all current servers remain on the list

• If you have a departmental agreement (Proj/Visio, RDS Cals, etc.), those renew as well.

• PO’s to be cut on or near June 13: we will be driving Insight to update quotes

Microsoft Renewal

• No per-FTE pricing changes this year– The original agreement had a price increase– The release of Office 365 to students brought

us back to the bargaining table

• This accounts for university-wide savings of roughly $54,000 over contracted pricing for the next fiscal year

Office for iPad

• OCIO continues to work on this. Issues have involved licensing and contracts– These issues will be worked out by June 30,

or earlier (all licensing/contract issues are being wrapped into the renewal)

• Technological issues are being resolved at this time

• Students remain the top priority. Faculty and staff will require an additional cost

Office365 and OneDrive

• Announcement yesterday of OneDrive (formerly SkyDrive) being updated from 25GB to 1TB for O365 Education users– OCIO reviewed the policy on this with Microsoft in

light of our needs

• Student Advantage users and all O365 users are eligible now

• Like O365, students are the top priority. We will work on contract issues around this as well.

Renewals

• xWin32– Renewal completed; a request in Self Service will

produce a new license code• NVivo

– Renewals on June 1, 2014– NVivo for Mac expected out in June

• SPSS– Renewals on July 1, 2014

• MATLAB– Renews on August 30, 2014

• Adobe brought a new pricing option to the table in early January.

• IUC has received a counter-counter offer– OSU is in discussion with other Ohio Schools

and the Board of Regents regarding pricing and our needs

– Target date is still June 30 for OSU

Adobe

Questions/Comments

• Next meeting June 30, 2014, 10 AM– Location to be announced