Singtel Satellite Product and Services (Aug 2015) Satellite Product and Services... · Singtel...

1

Singtel Satellite Fixed Satellite Services

Product and Services

Sivakumar Umaiyan

Aug 2015

Agenda

• About Singtel Satellite

• Basics of Satellite

• Applications of Satellite Communications

• A brief intro to Satellite Link

• SingTel Satellite Products and Services

• Global Xpress (GX) Snapshot

• Satellite-Fixed lines synergies

• Related Services

• Value-added Services

About Singtel Satellite

• Singtel Satellite is Asia’s leading provider of one-stop satellite

communications and ICT solutions, delivering award winning

innovations to meet voice and digital challenges in Fixed and

Mobile Satellite segments on both land and at sea.

• Singtel group has presence in Asia, Australia, Africa,

Bangladesh, India, Indonesia, Philippines, Thailand, Europe

and United States.

• Singtel Satellite offer fixed and mobile satellite services to

meet the various business needs of industries such as oil and

gas, broadcast, energy, maritime, telecommunications,

banking and finance, transportation and logistics, government

agencies and non-governmental organisations.

Singtel Satellite Key Benefits

• Scalability

� Ability to increase bandwidth and scale with system expansion

• Fully Managed Network

� 24x7 circuit monitoring by Singtel’s ISO-9002 certified network management center

• Extensive Coverage

� Satellite Connectivity with more than 20 antennas pointing at the satellites from 36°E to 180°E and extensive terrestrial network of more than 200 PoPs in over 80 major cities.

• End-to-End Control

� Hassle free single point of contact allowing quicker service request turn-around, better management and faster fault recovery.

• Business Continuity

� Singapore is one of the countries with the lowest risk of natural disaster as reported by Maplecraft in their Natural Disaster Risk Index (NDRI) 2011.

� Standby Power Generators to support continuous power for several days of back up power

� Double-fencing, CCTV and Fence intrusion detection systems augmented by armed guards

• Customer Experience

� 24/7 operation support

� Global Helpdesk Centre

� Certification for ISO 22301 (GO)

� ACA Satellite operator of the Year 2015 Award | VSAT Service Provider of the Year 2014 Award and etc.,

Singtel Satellite Key Features

• Connectivity to Tier-1 Internet backbone

• Connectivity to worldwide MPLS network

• RF chains with redundancy protection

• Remote monitoring capabilities

• End-to-End solutions including on-site services

• Dual power feed from power station

• Dual UPS feeds to equipment racks

• Generator power to support operation indefinitely

• 24x7 Network Operation Centre (NOC)

• Disaster free location – Singapore is one of the countries

with the lowest risk of natural disaster

Basics of Satellites

Geostationary Satellites appears stationary in the sky, by having an orbital period the

same as the Earth's rotation period

66ºEIS-17 88ºE

ST-2

64ºE

IS-906

76.5ºEApstar-7

105.5ºE

Asiasat-3S

138ºEAPT-V

68.5ºEIS-20 75ºE

ST-3100.5ºE

Asiasat-5

57ºENSS-12

113ºEPalapa D

93.5ºEInsat 4B/3A

Singtel Satellite Teleport

Why Satellite

• Reach – A single satellite can cover 1/3 of the earth. In addition, a satellite has

multiple beams of coverage, each can be of same or different band/frequencies.

With this flexibility, hot zones/areas can be served with multiple beams to delivery

higher throughput. Some beams can be steerable to increase coverage over

hotspots when needed.

Example of satellite coverage:

Why Satellite (Cont.…)

• Reliability – Satellite Networks are reliable, providing constant connectivity free

from terrestrial disasters and physical line failures. Backup can be deployed as

quickly as within minutes and hours instead of days and months for land lines.

• Security – Satellite Networks are private networks. By adding encryption, they can

provide a more secure connection than terrestrial networks, ideal for governmental

networks.

• Scalability – Circuit and Network size can be scaled up or down quickly to respond

to needs.

• Flexibility – Satellite terminations are not physically tied to land lines. They can

move to a new location as fast as within the same day.

• Fast Deployment – Satellite solution is ideal for quick deployment, immune to

challenges posed by difficult terrain, remote location, terrestrial obstacles and local

last mile arrangements.

Applications of Fixed Satellite Communications

• Direct to Home (DTH) Services:

• Satellite TV, Satellite broadband

• Serving the remote communities:

• Remote Voice, Video & Data

• E-Learning

• Tele-Medicine

• Bank ATM Networks

• Digital Sign edges

• Retail stores connectivity

• Satellite Trunking:

• GSM/4G/3G/2G base stations

• WiFi/Wimax extension

• Back up for Fiber link or vice versa

• Etc.,

Applications of Fixed Satellite Communications (Cont.…)

• Corporate Communications

• Remote offices, ISPs, Petrol kiosks (point of sales), Mining

• Government & Defense

• Distance Learning

• Disaster Recovery

• Government networks (Police, Post office)

• Defense networks

A brief introduction to Satellite link

Remote

Antenna

Satellite RouterTeleport

Antenna

Data

Video

VoIP

NMS Internet

Hub System

Satellite

13

Singtel Satellite Products and Services

Fixed Satellite Services: Product Breakdown

Fix

ed

Sa

tell

ite

SATIP

SAT IP (iDirect)

SAT Recovery (iDirect)

iDirect VNO

Inmarsat GX Enterprise

VSAT

Corp VSAT

(VSAT + MPLS)

Global VSAT

ICT (VAS) iNMS

New Service

VSAT Services

Corporate VSAT

• Point-to-Point dedicated SCPCService terminating at SingtelTeleport.

• Bundled with private local digitalleased line to connect tocustomer’s premises or anotherlocation in Singapore.

Global VSAT

• Point-to-Point dedicated SCPCService with Singtel satellitecapacity and ground solutions.

• Both the sites are linked directlyvia satellite without going throughSingtel teleport.

Corporate VSAT Service (dedicated)

Dedicated Point-to-Point SCPC satellite link supported by overseas/local leased line

• Up to 140 Mbps

• CnC feature available

• Remote site VSAT equipment and services available

Remote

VSAT Terminal

SingTel

Teleport

Customer

SG HQ

Local Leased Line

Customer

Overseas

HQ

Global VSAT Service (dedicated)

Dedicated Point-to-Point SCPC satellite links between two terminals located in the same

country

• SCPC service (up to 140 Mbps with CnC modem)

• Remote site VSAT equipment, SI services and local licenses available as options

• E.g. office in Bandung linked to office in Jakarta

Country A

VSAT TerminalCountry A

VSAT Terminal

Global VSAT Service (dedicated)

Dedicated Point-to-Point satellite links between two terminals located in different countries

• SCPC service (up to 140 Mbps with CnC modem)

• Remote site VSAT equipment, SI services and local licenses available as options

• E.g. office in Sri Lanka linked to office in Bangladesh

Country B

VSAT TerminalCountry A

VSAT Terminal

Satellite IP (SAT-IP)

SAT-IP Trunk

(SCPC - Comtech)

• Point-to-Point SCPC Service

• Linking remote site to SingTel Teleport and onwards to STiX (Internet Transit)

SAT-IP

(iDirect)

• Point-to-multipoint TDM-TDMA service using iDirect Platform

• Dedicated 1:1 scheme

• 1:4 contention scheme



• VNO (Virtual Network Operator)

SAT-IP Trunk Service (dedicated)

Dedicated Point-to-Point SCPC satellite links with internet breakout

• Up to 140 Mbps



Remote

VSAT TerminalInternet

SingTel

Teleport

SAT-IP VPN Service (dedicated)

Dedicated Point-to-Point satellite links with internet breakout

• Up to 140 Mbps



Remote

VSAT TerminalIP-VPN

SingTel

Teleport

iDirect Service (shared)

SCPC Topology

Ku-Band

Ku-Band Star and

Mesh Topology

C-Band

C-Band Star and

Mesh Topology

Private Network/

VNO

Teleport

Antenna

(Ku & C Band)Hub System

Internet

Satellite C or Ku Band

iDirect Service (shared)

Dedicated or shared bandwidth to suit various applications

• Supports Star, Mesh & SCPC Topology


• VNO service available

InternetSingTel

Teleport

Remote

iDirect Terminals

Remote

iDirect Terminals

SingTel’s Satellite Reach

• ST-2

• ST3/ABS2

• APT-7

• APT-V

Satellites with Uplink access

Satellites with Downlink access

• Asiasat-5

• Asiasat-7

• ABS-1

• CS-1

• IS-701

• Insat-2E/4A

• INSAT-3A

• Measat3A

• ThaiCom-5

• PalapaC-2

• PalapaD

• NSS-12

• IS-10

• … and more

• CS-6B

• … and more

Satellite Coverage (C-band)

Satellite Coverage (C-band)

ST-3 EH C BandST-3 WH C Band

Satellite Coverage (Ku-band)

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Global Xpress (GX) Enterprise

The Global Xpress Snapshot

• World’s first global commercial Ka-band network

• >$1.5B investment in new Ka-band satellites, teleports, ground network

and back office systems

• Worldwide coverage via 3 geostationary Ka-band satellites

• Each satellite to carry multiple Ka-band spot beams and 6 fully steerable

high power beams

• Complementary to existing L-band network and minimum life expectancy

of 17 years

• System designed for mobility and fixed networks

• Much higher QoS and flexible bandwidth purchase models

• Independent from L-band constellation, but integrated as a service

• L-band to remain a major component of Inmarsat services

Global Xpress (GX) Value Proposition

• Seamless global coverage

– Wherever how remoteness of your office in the

world, GX will have you covered in a single

contract with a fully managed Satellite IP

network service owned by Inmarsat and end to

end connectivity managed by SingTel.

• Consistent higher performance

– Downlink speeds up to 50 Mbps and an uplink

speed to 5 Mbps to support your data-intensive

business activities and enhances communication

options that tailor to your business needs.

• Inmarsat reliability

• Compact and simpler to install terminals

• More affordable

Global Xpress (GX) Value PropositionM

ob

ility

Data Rate (Mbps)

M2M

Sate

llite

ph

on

e

BGAN

VSAT solution (C band)

VSAT solution (Ku band)

GX Enterprise and Energy

GX Enterprise and Energy

Energy

• High mobility, quick setup, extremely reliable

• Application: mining, oil exploration and Energymanagement (Solar farm)

Enterprise

• High bandwidth at extremely low cost globally, highsecurity

• Application: HD video streaming, education, telemedicine

• FSS and MSS becomes blur by introducing GX solution

• Inmarsat strategy: Explosive of high data usage requires more bandwidth and high data rate, relies on GX.

Mission critical data will still be relying on BGAN

• GX is to compliment BGAN, not to replace BGAN

Enterprise Applications

VoIPMultiple simultaneous voice calls

Video teleconferencing Real-time collaboration between remotesite and specialists

Remote video streamingInspection, problem solving, real-time remote decision making

Video surveillanceMonitor remote sites for safety, securityand environmental protection

Enterprise applicationsEmail, Citrix, SAP, secure file transferand more

Health and safetyTelemedicine and Training

Crew welfareCrew calling, High-speed broadband Internet, Video chat, Entertainment

Point of saleRetail outlets transacting remotely with financial processing centre

Remote ATMRural ATM enabling financial transactions

Mobile ATMTransportable ATM enabling rapid and interim services

Enterprise intranetSecure VPN, voice and data connectivity from branch to HQ

Broadband internetCorporate Internet connectivity from remote locations

Video surveillanceReliable SD and HD video connectivity for loss prevention

Emergency responseCivilian agencies requiring on demand connectivity for emergencies

Emergency response

Communicate and transmit patient

vital signs in real time

Mobile clinics

Telemedicine applications and

access to intelligent decision

support systems aiding diagnosis

and treatment

Distance learning

Access to learning management

system (LMS) and content

Disaster relief

Secure VPN, situational awareness

and remote office applications

Post-disaster reconstruction

Quick-deploy corporate

communications and remote

surveillance

Refugee services

Email, internet, video chat,

social media, eHealth and

eLearning

Community centres

Access to emails, social media,

online education and others

Bureau connectivityWAN extension and audio/video streaming for broadcast bureaus

SNGAudio/video content contribution for news coverage

Content distributionSupplying audio/video content where terrestrial circuits not available

Temporary WAN connectivityExtension of corporate WAN foroutside broadcasts

Business continuityBackup for terrestrial connectivity and hybrid solutions

TV/film/advertising dailiesTransmission of content from remote video shoots for review at production centres

Resources Growth sectors AID & NGO Media

Global Xpress Coverage

I-5: IOR coverage + SAS locations

I-5: IOR + AOR coverage + SAS locations

I-5 POR: global coverage + SAS locations

Global coverage: meet me point locations

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Satellite-Fixed Line Synergy

Where does Satellite fits in?

• Singtel is well-positioned to capitalise on it’s Terrestrial and Satellite Infra


Banking Networks:


Oil & Gas Industry:


Corporate IT Networking – linking remote sites to HQ (via Singtel Teleport

and CPlus

Singtel

Teleport

Corporate

HQ

Regional

Offices

Via CPlus

Via Satellite


Broadcast content contribution – from Studio to Singtel Teleport for Satellite Broadcast

SingTel

Teleport

From

Hollywood

Cable

Headends

Via Satellite

Via C Plus

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Related Services

Teleport Hosting

• Antenna hosting

• Access to satellites from orbital slots 36 degrees East to 180 degrees East

• Indoor facility/space leasing

• 540 square meters of indoor space available for leasing

• Rack space leasing

• Full rack and half rack leasing, connected to our Satellite/Fiber network, with UPS protection

• Equipment space leasing

• Hosting of customer equipment, connected to our Satellite/Fiber network, with UPS protection

Teleport Hosting (Cont.…)

• Rack Hosting

• iDirect VNO

Hosting for Data Traffic

• Bundled Uplink/Downlink services

• Tier 1 internet backbone

• Global & Domestic FibreNetwork

• Redundancy fibreroutes

Service bundles

• Rack and Antenna Hosting

• Post-production, Playout Hosting

Hosting for Broadcast


Hosting for Disaster Recovery

• Business continuity solutions for broadcasters, banks and more

• Content/data storage facilities

• Playout of pre-stored content

• Hot standby RF chain

• Uplink/downlink services

• Satellite capacity management

• Hosting services

• First level maintenance

• Existing customers: PT rintis, HBO


• Trained engineers for TT&C

• Geographical location (equator)

• Hosting of customers’ TT&C systems

• Project management

• 1st line maintenance

Telemetry, Tracking & Control


• iDirect VNOs – 5 platforms over middle east/Afghanistan for fixed satellite, 4

platforms for maritime customers

• IBM (disaster recovery)

• SONY entertainment – broadcast

• HBO - broadcast

• Zee TV – broadcast

• Mio TV - broadcast

• Undisclosed customer – satellite telemetry, tracking & control

Hosting Reference Customers

All-In-One (AIO) Connect Services

• Empower communications at remote locations

– Telephone/Internet Kiosks & Staff welfare applications

• Prepaid voucher useable at all AIO-enabled locations (follow-me pin)

• Internet acceleration, Voice call at budget IDD rates

PSTN

servers

Acceleration &

Optimisation Hub

SingTel Teleport

Connect Portal

All-in-One

Connect

Services

Multi-VoIP

Connect

Remote Office

Connect Portal

Inmarsat Land

Earth Station

Inmarsat

Terminal

VSAT

Terminal

Inmarsat

Satellite

Satellite

Remote Office

Multi-VoIP

Connect

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Value Added Services

Integrated Network Management System (iNMS)

1. Provides real-time and holistic visibility of

customer network

2. Enables comprehensive alerts and

performance reports

3. Enhances business agility with proactive

monitoring via automatic alerts and

notifications pegged to user-defined

performance thresholds

4. Speeds up troubleshooting with a single,

integrated management system to monitor

all IT and communication equipment and

solutions

Integrated Network Management System (iNMS)

Friday, March 17

QQ WW EE RR TT YY UU II OO PP

AA SS DD FF GG HH JJ KK LL

ZZ XX CC VV BB NN MM

SingTel iNMSSingTel iNMS

18th June 2012, 9.00am18th June 2012, 9.00am

From: SingTel iNMS

Subject: iNMS fault report no. 92

Critical Alarm: ‘Demod Unlock’ on

‘Rack1 Unit2 CDM600 CustomerABC’

1. ‘Demod Unlock’:

Reason - Demodulator is unlocked

due to low downlink signal.

2. ‘Rack1 Unit2 CDM600 CustomerABC’:

Location and Modem model for easy

identification of equipment

Customer - CustomerABC

Singtel Advantages

• Wealth of engineering expertise, with more than 35 years history of serving the

industry

• Satellite communications solutions

• Satellite broadcasting solutions

• Total solutions including integration with Fiber, IP

• Remote sites management

• Satellite Telemetry, Tracking and Control

• Capabilities

• 24/7 operations

• Global Helpdesk Centre

• ISO 9001 certified

• Satellite of the Year 2015

• VSAT Service Provider of the Year 2014

• Top Teleport Operator of 2013, 2012, 2010, 2009

• Customer Experience

Singtel Advantages (Cont.…)

• Owns 4 Teleports augmented by partner teleports around the globe

• Satellite connectivity – more than 30 antennas pointing at satellites from

36°E to 180°E

• Fiber connectivity – 200 PoPs in more than 80 cities

• Connection to Tier-1 internet backbone

• SingTel Connectivity

• SingTel owns teleports, satellites and fiber connectivity

• Allows quicker service request turn-around, better

management and faster fault recovery

• End-to-End Control

Singtel Advantages (Cont.…)

• Singapore has a business-friendly regulatory body – licensing and content

importation

• Singapore has clear customs procedures enabling fast clearance of equipment

• Singapore is one of the countries with the lowest risk of natural disaster as reported

by Maplecraft in their Natural Disaster Risk Index (NDRI) 2011.

• 2 Diversity power feeds from Singapore Power + UPS banks with dual feeds to

equipment.

• Standby Power Generators to support continuous power for several days of back up

power.

• Double-fencing, CCTV and Fence intrusion detection systems augmented by armed

guards

• Business Continuity

• Business Friendly Environment

Reference Customers

• ANZ Bank

• Standard Chartered Bank

• VISA

• Singapore Government

• IBM

• Freeport Mining International

• Dredging International

• New Britain Plantations

• HBO

• SONY

• Thomson Reuters

• Zee TV

• Cinemaworld

• Mio TV

• Etc.,

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Singtel POP’s, Partners & Infrastructure

216 POPs in 89 Global cities

103 POPs in 60 Asian cities

Point-of-Presence (PoP)

Dual PoPs

New POP

New Dual POPs

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Seletar Satellite Earth Station Bt Timah Satellite Earth Station

Site Diversity – 2 Teleports in Singapore

Highly Secure Facility

Tier 3 Data Centre

Antenna Farm 24/7 Operations Centre

Ground Infrastructure

Disclaimer: This material that follows is a presentation of general background information about SingTel’s activities current at the date of the presentation. The information contained in this document is intended only for use during the presentation and

should not be disseminated or distributed to parties outside the presentation. It is information given in summary form and does not purport to be complete. It is not to be relied upon as advice to investors or potential investors and does not take into

account the investment objectives, financial situation or needs of any particular investor. This material should be considered with professional advice when deciding if an investment is appropriate.

Singtel Satellite Product and Services (Aug 2015) Satellite Product and Services... · Singtel...

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Transcript of Singtel Satellite Product and Services (Aug 2015) Satellite Product and Services... · Singtel...