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SINDH INSTITUTE OF OPHTHALMOLOGY &

VISUAL SCIENCES (SIOVS), HYDERABAD @ Eye Hospital Journalist Colony, Hyderabad

Phone: +92-22-9210351-2, Fax: +92-22-2106802

Web:www.siovs.edu.pk, E-mail: [email protected]

NO. TENDER INQUIRY: 16/2018-19 DUE ON 26-03-2019 Tender Fees Non Refundable Rs.500/=


VISUAL SCIENCES (SIOVS), HYDERABAD

TENDER DOCUMENTS

FOR

Supply Installation Testing and Commissioning of

Computer / ICT Network (Active Equipments and

Passive Components) on Turkey basis

http://www.siovs.edu.pk/



Phone: +92-22-9210351-2, Fax: +92-22-2106802


BOQ-A

S.no Description Quantity Unit Rate in PKR and US $

Total cost in PKR and US $

Model Quoted Broacher must be attached otherwise Bid will cancel

1

SERVER Make: HP/ Dell/ Huawei or equivalent Processor: Intel 2x Xeon Processor Intel® Xeon® Silver 4110 2.1G, 8C/11M Cache/(85W)

- CPU (Installed / Max): 2/2

- RAM: Smart Memory 4 x 16 GB ECC DDR4

- Rack Mounted

- Integrated Graphic Controller

- RAID Controller with RAID Levels 0, 1, 10, 5,

6 With 1GB Cache

- Hard Drive Bays: 8x 2.5” (SFF) Hot-plug Drive

to

Support SAS & SATA Drives

- 8x2TB NL SAS 7.2K RPM 2.5” HDD (Hot

Swap)

- PCI Expansion

- 1x Management Port

- 1 x 2 Port 1GbE & 1x 2 port 10GbE Network

Adapter Ethernet

- 1U Server Class chassis with Redundant

Power

Supply

- Server class motherboard

- Optical Drives: 1x DVD+R/RW

- External Ports: 4 x USB, 2 x VGA

- Operating temperature 5 degree to 45

degrees

- LED Screen 19 inch

- Accessories: Rack Rails, Cable Management

Arm, Power Cords and PDU Interconnect Cords

- Onboard Server Remote Management.

3 Years Comprehensive onsite warranty from principle directly

2




Phone: +92-22-9210351-2, Fax: +92-22-2106802


2

Core Switch Make: Cisco/ HP/ Huawei or equivalent 16 Port all ports support 10 G SFP+

Optical Transceiver, SFP+, 10G, single mode (1310nm, 10 Km, LC) Mac address table: IEEE 802.1d compliance 16K MAC address entries MAC address learning and aging Static, dynamic and blackhole MAC address entries Packet filtering based on MAC addresses VLAN:4 K VLANs Support MUX VLAN or equivalent VLAN Assignment based on MAC addresses, protocols, IP subnets, policies, and ports 1:1 and 1:2 VLAN mapping Reliability: RRPP ring topology and RRPP multi-instance Smart link tree topology and smart link multi-instance, providing millisecond-level protection switchover SEP STP (IEEE 802.1d) RSTP (IEEE 802.1w) and MSTP (IEEE 802.1s) ERPS (G.8032) BPDU protection, root protection, and loop protection

IP Routing:Static route, RIP、RIPng、OSPF The switch should support 802.1d, 802.1s, 802.1w, 802.1q, 802.1Q, 802.3ad(LACP) Minimum 4000 IPv4 route entry IPv6 Feature: Neighbor Discovery (ND) Path MTU IPv6 ping, IPv6 tracert , and IPv6 Telnet 6 to 4 tunnel, ISATA tunnel ACLs based on the source IPv6 address, destination IPv6 address, Layer 4 ports Multicast: IGMP v1/v2/v3 and IGMP v1/v2/v3 snooping. The Switch should be capable of Queuing, Policing, Shaping and marking Wired and Wireless Traffic based on Class of Service (CoS) or DSCP. ACL: packet redirection Port-based traffic policing and two-rate three-color CAR

1




Phone: +92-22-9210351-2, Fax: +92-22-2106802


Eight queues on each port WRR, DRR, SP, WRR+SP, and DRR+SP queue scheduling algorithms Packet filtering layer 2 to 4 based on source MAC, Destination MAC, Source IP, Destination IP, TCP/UDP port number, Protocol Type, and VLAN ID Security: hierarchal user management and password protection DoS attack defense, ARP attack Defense, and ICMP attack Defense Binding of the IP address, MAC Address, port number, and VLAN ID, port isolation, port security, and sticky MAC Blackhole MAC address entries IEEE 802.1x authentication and limit on the number of users on a port, AAA authentication, RADIUS authentication, HWTACAS authentication and NAC SSH v2.0 HTTPS DoS attack defense, ARP attack defense, and ICMP attack defense AAA authentication, RADIUS authentication, HWTACACS+ authentication or similar function Management: SNMP v1/v2/v3 Web-based NMS System logs and alarms with 1 Year Warranty from the principle directly.

3

Access Switch 48 port Make: Cisco/ HP/ Huawei or equivalent 48 Ethernet 10/100/1000 ports, 4 ports 10 G SFP+ Mac address table: IEEE 802.1d compliance 16K MAC address entries MAC address learning and aging Static, dynamic and blackhole MAC address entries Packet filtering based on MAC addresses VLAN:4 K VLANs Guest VLAN and voice VLAN GVRP MUX VLAN VLAN Assignment based on MAC addresses, protocols, IP subnets, policies, and ports 1:1 and 1:2 VLAN mapping Reliability: RRPP ring topology and RRPP multi-

2




Phone: +92-22-9210351-2, Fax: +92-22-2106802


instance .Smart link tree topology and smart link multi-instance, providing millisecond-level protection switchover .STP (IEEE 802.1d) RSTP (IEEE 802.1w) and MSTP (IEEE 802.1s) ERPS (G.8032) BPDU protection, root protection, and loop protection IPv6 Feature: Neighbor Discovery (ND) Path MTU IPv6 ping, IPv6 tracert , and IPv6 Telnet 6 to 4 tunnel, ISATA tunnel ACLs based on the source IPv6 address, destination IPv6 address, Layer 4 ports Multicast: IGMP v1/v2/v3 snooping and IGMP fast leave Multicast forwarding in a VLAN and multicast replication between VLANs Multicast load balancing among member ports of a trunk Controllable multicast Port-based multicast traffic statistics Security: hierarchal user management and password protection DoS attack defense, ARP attack Defense, and ICMP attack Defense Binding of the IP address, MAC Address, port number, and VLAN ID, port isolation, port security, and sticky MAC Blackhole MAC address entries IEEE 802.1x authentication and limit on the number of users on a port, AAA authentication, RADIUS authentication, HWTACAS authentication and NAC SSH v2.0 HTTPS IEEE 802.1x authentication, MAC address authentication, and portal authentication DHCPv4/v6 client/relay/server/snooping Management: SNMP v1/v2/v3 Web-based NMS System logs and alarms Surge protection: service port protection common mode + 7 KV




Phone: +92-22-9210351-2, Fax: +92-22-2106802


Power supply port protection DC: ± 1 KV in differential mode, ± 2KV in common mode AC: ± 6 KV in differential mode, ± 6 KV common mode DC input voltage: Rated voltage -48V to -60V Maximum voltage -36 V to -72V AC input voltage: rated voltage: 100 V to 240, 50/60 Hz Maximum voltage: 90 V to 264 V, 47/63 Hz with 1 Year Warranty from the principle directly.

4

Access Switch 24 port Make: Cisco/ HP/ Huawei or equivalent 24 Ethernet 10/100/1000 ports, 4 ports 10 G SFP+ Mac address table: IEEE 802.1d compliance 16K MAC address entries MAC address learning and aging Static, dynamic and blackhole MAC address entries Packet filtering based on MAC addresses VLAN:4 K VLANs Guest VLAN and voice VLAN GVRP MUX VLAN VLAN Assignment based on MAC addresses, protocols, IP subnets, policies, and ports 1:1 and 1:2 VLAN mapping Reliability: RRPP ring topology and RRPP multi-instance Smart link tree topology and smart link multi-instance, providing millisecond-level protection switchover SEP STP (IEEE 802.1d) RSTP (IEEE 802.1w) and MSTP (IEEE 802.1s) ERPS (G.8032) BPDU protection, root protection, and loop protection IPv6 Feature: Neighbor Discovery (ND) Path MTU IPv6 ping, IPv6 tracert, and IPv6 Telnet 6 to 4 tunnel, ISATA tunnel ACLs based on the source IPv6 address, destination IPv6 address, Layer 4 ports Multicast: IGMP v1/v2/v3 snooping and IGMP fast

6




Phone: +92-22-9210351-2, Fax: +92-22-2106802


leave Multicast forwarding in a VLAN and multicast replication between VLANs Multicast load balancing among member ports of a trunk Controllable multicast Port-based multicast traffic statistics Security: hierarchal user management and password protection DoS attack defense, ARP attack Defense, and ICMP attack Defense Binding of the IP address, MAC Address, port number, and VLAN ID, port isolation, port security, and sticky MAC Blackhole MAC address entries IEEE 802.1x authentication and limit on the number of users on a port, AAA authentication, RADIUS authentication, HWTACAS authentication and NAC SSH v2.0 HTTPS IEEE 802.1x authentication, MAC address authentication, and portal authentication DHCPv4/v6 client/relay/server/snooping Management: SNMP v1/v2/v3 Web-based NMS System logs and alarms Surge protection: service port protection common mode + 7 KV Power supply port protection DC: ± 1 KV in differential mode, ± 2KV in common mode AC: ± 6 KV in differential mode, ± 6 KV common mode DC input voltage: Rated voltage -48V to -60V Maximum voltage -36 V to -72V AC input voltage: rated voltage: 100 V to 240, 50/60 Hz Maximum voltage: 90 V to 264 V, 47/63 Hz with 1 Year Warranty from the principle directly.

5

Firewall Cisco/ Huawei /SANGFOR or equivalent INTERNET GATEWAY MANAGEMENT & APPLIANCE User Authentication & Management Features

1




Phone: +92-22-9210351-2, Fax: +92-22-2106802


The solution must support user identify base on IP Address, MAC Address, hostname, as well as user binding based on IP and MAC. The solution must support user account import via CSV file, and supports synchronize users with LDAP, database and H3C CAMS Server. The solution must support authentication method such as password based, SMS, Webchat, QR code, Facebook, LDAP, RADIUS, POP3, CAS, H3C CAMS authentication. The solution must support single sign-on (SSO) authentication base on Active Directory, Radius, POP3, Proxy, Web Server, HTTP API, Database Server. Proxy Features The solution must support to deploy as a explicit proxy server: HTTP Transparent, SOCKS4/SOCKS5 Proxy, PAC Script; support ICAP protocol to integrate with Data Leak Protection Server (DLP); as well as cascading proxy servers. Access Control Features The solution must support audit function which use to record user internet behaviors such as Application/URL access, online duration, traffic statistics, Source/Destination IP Address, and others. The solution must consist minimum 2900 application signature in both local/cloud database, must include categories such as P2P, Download Tools, Streaming Media, Social Media, Games, Mobile Application, and others. The solution must support access management based on services and port number, such as: http(80), https(443), telnet(23), ssh(22), ftp(21), SMTP(25), POP3(110), and others. The solution must dynamically categorize millions URLs into the predefine categories, must include sub categories such as pornographic, gambling, games, illegal drugs, counteraction, social media, education, malware, and others in URL database. The solution must support URL filtering based on URL Categories and apply based on username, IP Address, location, endpoint device, and schedule.




Phone: +92-22-9210351-2, Fax: +92-22-2106802


The solution must prompt out notification and warning page to users. Such as: Access Denied or restricted, Flow Quota Used Up, User Locked, Connection Sharing Detected, and others. The solution must support to custom notification and warning page as IT administrator requirements. The solution must support to control and monitor HTTP and FTP upload/download activity based on file type categories: Movie, Music, Image, Text, Compressed File, Application Program, Microsoft Office, and Engineering. The solution must support quota control in bandwidth/flow/time/session/endpoints by daily/monthly, based on Application/URL, username, Source/Destination IP Address, and schedule. The solution must support anti-proxy function, able to identification and control proxy tool application. Such as: FreeGate, Ultrasurf, Psiphon, TOR, FreeVPN, Green VPN, Browsec VPN and etc. The solution must support Intelligent P2P Identification, identifies popular P2P application protocols with deep packet inspection (DPI). The solution must support to customize on self-define application/URL which is not listed in URL database. Bandwidth Management Features The solution must support bandwidth management feature which able to guarantee/limit the outbound/inbound bandwidth, based on single user, Application/URL, file types, source/Destination IP, and schedule. The solution must support minimum 10 Child Channels based on a Parent Channel Bandwidth Management Policy. The solution must support accurately bandwidth management on P2P behaviors. Support application at least uTorrent, BitTorrent, FlashGet, eMule, Ares Galaxy and etc. The solution must support to identify domestics (Pakistan) and oversea traffic. The solution must support Virtualizes physical link into multiples virtual links and each link can be




Phone: +92-22-9210351-2, Fax: +92-22-2106802


applied with independent traffic shaping policy. Report Center Features The solution must come with Internal/External Report Center with no additional license. The solution must support various kinds of reports, including scheduled statistics, behaviors trend, real-time utilization, visibility of bandwidth and bandwidth statistics reports. Able to create customized reports of traffic statistics, queries, ranking, times and behavior of users and user groups. The equipment must support Real-time monitoring of online user information, traffic ranking and connection ranking, as well as real-time usage visibility of bandwidth channels/ CPU/hard disk usage. The solution must support real-time monitoring on user Web-Access Connection Quality which state the overall network quality and user who is experiencing poor quality network access. The solution must support to generate Web-Access Connection Quality Report used for clear evaluation of the overall network quality; Users who has poor internet access quality will be listed down. The solution must support to record a wide variety of audit information including: URL, Webpage Title, webpage content, download/upload file transmissions via HTTP and FTP, file names and content of files downloaded, plain text thread posting and emails, chat sessions on Skype and etc.; As well as application behavior such as games, gambling, entertainment, P2P downloads, and others. tallies user traffic and access duration and audits Webpage/file/email access of extranet users on intranet servers. The solution must support to export user behavior logs/reports to CSV and PDF file format. Report Center must support to generate report based on application traffic ranking, URL category traffic ranking, URL traffic ranking, application duration, and others based on IT administrator requirements. This solution must support to Big Data Analysis




Phone: +92-22-9210351-2, Fax: +92-22-2106802


behavior such as Employee Resignation Risk, Internet Addiction Risk and etc. The solution Report Center must support to generate based on timeline in year, month, hour, minute and second. General Features The solution must support Built-in state full Firewall and Built-in IPsec VPN option. "The solution must support following deployment mode: 1. Gateway/Gateway + Proxy 2. Bridge/Bridge + Proxy 3. Bypass/ Bypass + Proxy 4. Single-arm/Single-arm + Proxy" The solution must support to deploy in IPv6 environment and fully support to monitor and control IPV6 traffic. The solution must support software bypass feature, user will bypass all the policies and rule of application control, URL filtering, bandwidth management, authentication, and others. Multiple equipment must be monitor and manage in a same platform, IT administrator able to have a quick view of all online nodes policy configuration, Overall Network Status such as CPU/Hard Disk/Memory Usage. A GUI-based troubleshooting tool is provided for administrators to identify issue such as policy wrong configuration. The solution must support hierarchical administrator privileges. Different function modules can be assigned to different administrators as needed, via a hierarchical management paradigm; Administration of different functions and modules can be delegated to different administrative groups. The solution must be in Gartner Report for category Web Secure Gateway. Hardware Specification (Based On Hardware Model) "Profile: Minimum 1U Storage: Minimum 1 x 128GB SSD Application Layer Throughput: Minimum 160 Mbps




Phone: +92-22-9210351-2, Fax: +92-22-2106802


Supported Concurrent User: Minimum 600 Concurrent Connections (TCP): 45,000 New Connections (TCP): 900 Power Supply: Single Power Supplies Network Interface: Minimum 4 x 10/100/1000 Base-T Copper Bypass Interface: Minimum 1 pair USB Port: 2" URL Database License 3 Years with 1 Year Warranty from the principle directly.

WLAN Access Point Make: HP/Cisco/Aruba/Huawei or Equivalent Fully comply IEEE802.11a/b/g/n/ac wave 2 standard, support working in both 2.4G and 5G meanwhile, data rate min 1.2Gbps, and support 2x2MIMO Min. Antenna Gain: Min 5dBi on 2.4GHz and 5dBi on 5GHz Should be able to work in controller based and standalone mode. Should have 1 x GE PoE port and 1 x RJ-45 console port. Must support at least 250 users. Wireless Intrusion Detection System (WIDS) and Wireless Intrusion Prevention System (WIPS), including rogue device detection and countermeasure, attack detection and dynamic blacklist, and STA/AP blacklist and whitelist 802.1x authentication, MAC address authentication, and Portal authentication DHCP snooping, Dynamic ARP Inspection (DAI), IP Source Guard (IPSG), Support STBC, LDPC, MLD &MRC.Operating temperature -10°C to +50°C

Surge protection capability of network ports 6kv with 1 Year Warranty from the principle directly.

18

8

10KVA UPS Make: Huawei, Chloride, Emerson or Equivalent 10 KVA Rackmount UPS (30 Minutes Backup) 10000 VA/9000 W Acceptable input voltage range (VAC) 90 to280 Nominal input voltages (VAC) 200/208/220/230/240 Input frequency 50/60 Hz ±5, auto-select, input frequency 40-70 Hz

1




Phone: +92-22-9210351-2, Fax: +92-22-2106802


Output current @ 220V (Arms) 40 Output frequency 50/60 Hz ± 0.5% Frequency tolerance, normal operation output frequency synchronized with mains frequency Output waveform Sinusoidal Overload capacity 104%: warning; 105-125%: 60 seconds: switches to bypass; 126-150%: 10 second, switches to bypass; >150%: 1 seconds: switches to bypass Input connection HW Output connection HW Attached PDU (Optional) Battery type sealed, maintenance-free lead acid, VRLA Communications slot COM) SNMP, Isolated Contact Card Interfaces COM A RS232 Interface, operating temperature 32°F to 104°F (0°C to 40°C) recommended 50°F to 77°F (10°C to 25°C) Storage temperature 5°F to 122°F (-15°C to 50°C) Relative humidity 20% to 90%, non-condensing Heat dissipation (max.) 1925 4350 Btu/hr 3 Years Comprehensive onsite warranty from principle directly.

9

1 KVA UPS Make: Huawei, Chloride, Emerson or Equivalent 1 KVA Rackmount UPS (30 Minutes Backup) Acceptable input voltage range (VAC) 90 to280 Nominal input voltages (VAC) 200/208/220/230/240 Input frequency 50/60 Hz ±5, auto-select, input frequency 40-70 Hz Output current @ 220V (Arms) 40 Output frequency 50/60 Hz ± 0.5% Frequency tolerance, normal operation output frequency synchronized with mains frequency Output waveform Sinusoidal Overload capacity 104%: warning; 105-125%: 60 seconds: switches to bypass; 126-150%: 10 second, switches to bypass; >150%: 1 seconds: switches to bypass Input connection HW Output connection HW Attached PDU (Optional) Battery type sealed, maintenance-free lead acid, VRLA Communications slot COM) SNMP, Isolated Contact

3




Phone: +92-22-9210351-2, Fax: +92-22-2106802


Card Interfaces COM A RS232 Interface, operating temperature 32°F to 104°F (0°C to 40°C) recommended 50°F to 77°F (10°C to 25°C) Storage temperature 5°F to 122°F (-15°C to 50°C) Relative humidity 20% to 90%, non-condensing Heat dissipation (max.) 1925 4350 Btu/hr 3 Years Comprehensive onsite warranty from principle directly.

11

Single Mode Fiber SFP Module Make: HP/Cisco/Huawei or Equivalent 10G SFP+ fixed ports(16 VS 12), RPS,RTC

Optical Transceiver, SFP+, 10G, single mode (1310nm, 10 Km, LC)

16

12

2- Ton -Cooling System Wall mounted

Dawlance , PEL , Haier or Equivalence

BEE Rating: 3 star , Features: 60 Degree

Operation, Air Purifier, Hot and Cold, Stabilizer

Free Operation, Super Quiet Operations, Noise

Level Indoor:43DB

01

Total




Phone: +92-22-9210351-2, Fax: +92-22-2106802


BOQ-B

No Description Type Quantity Rate Total

1

HP, Dell, Toten or Equivalent 42U Standing Rack, Height Width 800 mm, Depth 1000mm, Black, Powder Coated (Front Glass Door, Back Perforated Door,2 Removable Side Door, Internal Structure SWG 16, Outer Structure SWG 18, 2 Fix Trays, 1 Moveable Tray, 2 (15 Clipsal Socket flat Pin) PDU, 4 Cooling Fans).

Unit 1

2

HP, Dell, Totenor Equivalent Branded 15U Data Cabinet Wall mount, 450mm Deep Data Cabinet, (W600mm x D450mm+ Fans with Vertical PDU

Unit 3

3

3M, Schneider or Equivalent 12 Core Indoor Single Mode Single Jacket/Single Armor, Low Smoke Zero Halogen (LSZH), Gel-Free, Stranded Loose Tube Cable. (Meter)

Meter 650

4

3M, Schneider or Equivalent 12 Port, 19-inch Optical Fiber Patch Panel, Flush Mount, 1 RU. Complete in all respect.

Unit

3




Phone: +92-22-9210351-2, Fax: +92-22-2106802


5

3M, Schneider or Equivalent 48 Port, 19-inch Optical Fiber Patch Panel, Flush Mount, 2 RU. Complete in all respect.

Unit

1

6

3M, Schneider or Equivalent LC-LC - PIGTAIL 3 Feet with fiber sleeves (Single Mode)

Unit 72

7

3M, Schneider or Equivalent Factory Certified Optical Fiber LC to LC type patch cords (Single Mode) - 5 Meter

Unit 20

8 3M, Schneider or Equivalent OM3 LC-LC Patch cords Fiber Bend SpecificationG.657 A2/B2, OM3 Fiber Count 1 Fiber Size 50/125 µm, 9/125 µm Flame Rating Plenum, Riser Jacket Outside Diameter 2.0 mm

Unit 6

9 3M, Schneider or Equivalent 19 inch Fully Loaded Patch Panel – 24 ports (CAT 6 supported)

Unit 11

10 3M, Schneider or Equivalent Cable Organizer

Unit 10

11 3M, Schneider or Equivalent Back Box

Unit 180

12

3M, Schneider or Equivalent Face Plate Single Gang

Unit 180

13 3M, Schneider or Equivalent RJ45 I/O CAT 6

Unit 180




Phone: +92-22-9210351-2, Fax: +92-22-2106802


14

3M, Schneider or Equivalent Factory Certified UTP (1G supported) Patch Cord – 1 Meter

Unit 200

15

3M, Schneider or Equivalent Factory Certified UTP (1G supported) Patch Cord – 3 Meter

Unit 300

16

3M, Schneider or Equivalent 23awgData Network CAT6 Cable (as per actual Requirement)

Feet

30000

17 UPT Cable Laying as per actual requirements

Job 30000

18 Fiber Splicing, OTDR Reporting Job 72

19 UTP Fluke Testing Job 172

Cable Duct Jaddah 40 x 40 mm Channel duct with all fitting material as per actual requirements

Feet 1600

20 1 Dia, PVC Pipe Feet 400

21 Cable Duct Jaddah 16 x 25 mm Channel duct with all fitting material as per actual requirements

Feet 2500

22 Cable tray management system

Size 5x3, gauge 18, Mild Steel with color

with bracket fixing in all respect

Hardware As Per Requirement

Total

Total BOQ-A

Total BOQ-B

Grand Total

G.S.T

Total with Tax


NO. TENDER INQUIRY: 15/2018-19 DUE ON 26-03-2019 Tender Fees Non Refundable Rs.500/=


VISUAL SCIENCES (SIOVS), HYDERABAD

TENDER DOCUMENTS

FOR

INSTALLATION, TESTING COMMISSIONING OF

HOSPITAL MANAGEMENT INFORMATION

SYSTEM WITH INTEGRATED EMR SYSTEM ON

TURNKEY BASIS

Component-1|Product, Services, Training and Support

No Line-Item 1. HMIS-Software applications (as per Table-1), Databases and Online Internet cloud

services. Associated Licensing of Database and Other tools for online cloud must be inclusive for the period of One years.

2. Cloud Server, Backup Server, Storage and Licenses costs all be included in the quoted costs for a period of One years.

3. Medical Records and Patient data for lifetime will be kept on the servers.

4. Server, OS and Other components be deployed and maintained by vendor . 24/7/365 services/ support

5. Support Person (on line Support ) be available in case an issue arise on access of service. Emergency services will be provided in case of failure of system critical services. *

6. Required tools and Training are provided for administering the job with security.

7. Backup ( Every-Day), Server Tunings Data Optimizations, DBA role will be performed by the vender.

8. Space Provisions and Application Optimizations to be done by the vendor

9. OnCall Support Staff Available in working hours ( 9am to 5 pm in working days) for Technical and Product Support.

10. Vendor will be maintaining the entire applications, Servers, Databases technology,

upgrades and time to time maintenance as required at the backend. Vendor

guarantees to keep the system running ( at server levels) at all times achieving a

bench mark of over 95% uptimes.

Component-2 | HMIS System Table-1

Section-1 |HMIS: Reception Management, Patient Repository, OPD, IPD and EPD Services

Management

Hospital Management Setup

and Administration Manager

----------------------------------------

Setting of Hospitals Service and Rates , Users and Privileges, Panel Companies and

their Services Packages , Doctors Consulting and Shares. Payment and Other

Rules.

OPD (Consultation rates and consultant shares)

OPD Appointments for consultations

IPD ( rates, Rooms, Services), pathology , Diagnosis , Ophthalmology

controls to setup and regulate the system

EPD (services with rates, packages and panels)

Diagnosis and Ophthalmology service counters

Consultant profiling,clinic availability times and service shares

Users Profiling, Role Settings and Management

Room/Ward/Bed Setup

Pediatric Ophthalmology

OPD/Administrative Module

Peads OPD Services with rates

Peads reception counter ( Separate Unit)

Peads vitals, Peads diagnostic services

Appointment Management

System

Appointment Bookings, Calendars, Rescheduling, BULK Cancellations, Calling

Calendars, Auto SMS on Cancellations. Services Bookings and Management,

Waiting Bookings.

Front Desk/Receptions

Management for Attendant

Visit Registration and Services

(Consulting and Other Services like

Laboratory and Minor Procedures)

All services can be booked at

reception, Receipts will be created,

The payments will facilitated via the

system for complete tracking

Patient Registration and Profile

Management.

Complete Patient Profile, stored on

permanent basis.

Patient registration and visit

recording

Patient Visit History can be Tracked

via unique patient IDs / MR No.

Patients Card can also be Printed

Optionally.

Patient s record can be searched by

patients unique ID, name, CNIC, cell

number, city of origin, etc.

Payments Manager One or Two level Payment System

can be setup for handling payments

at Receptions.

All services will be done via system

including refunds to give electronic

receipt and keep track of revenues.

Cash Management and Day

Reporting off Patients/Services

and Payments/Refund

Management

Automated Report for all Collected

cash

All Payment made in the day can be

taken as report for reconciliation.

Services tracking by Patient with

Monthly reports.

Diagnostics and Consultation Modules

OPD-Nursing Station Modules for nurses to capture

patient and treatment progress

Captures Documents, Vitals and

Diagnostics booking.

Alerting to doctors about patient s

condition.

Auto-Ref and Refraction

Station

Auto-Ref | Data Capture

A Refraction Station will Provide a

Capturing of Refraction Data

A Refraction Chart Card or Integrated

to Prescription with Treatment

Prescriptions.

A Bulk of the patient Traffic will exit from

this point.

Visual Acuity Visual Acuity testing Data Capture | Buildup EMR for

further processing.

Diagnostics Stations Patient’ Stages of Diagnosis will be

captured in the system at each

stage.

Fundus, OCT , Scans, Perimetry etc.

Images will be integrated to system ( limited by size of image)

A Textual Entry by Doctors, MOs and

Image Attachments for Treatment

and EMR records.

Fundus charging and reporting

OCT charging and reporting.

Diabetic Retinopathy Screening Diabetic Screening Information

Capturing at Respective

Departments

DR information is Tagged to EMR

Fundoscopy Charts with image

loading and viewing options.

DR Screening, as per the indicators

listed Pakistani population

Peads Ophthalmology Module Peads Data Capturing at respective

department

Paeds Patient Filing and

Management

Paeds Diagnostic Services

Integrated EMR and Linkage to

Parental Information

Peads patient Filiing with Next of Kin

info

Patient queuing and wait

management

Paeds OPD booking

Paeds diagnostics.

Consultations

( See Section-3) for Details of this module

A consultants Station is Provided

with a HISTORY and EMR System to

review the ongoing Visit Progress,

Visit History and Readings of Various

Exams and Capture Treatments.

---------------------------------------------

Access to Medical Records and

Histories

E-Prescriptions system integrated.

Procedures are ordered and queued

up for Scheduling from outside.

ICD-10 relevant Ophthalmology

settings

----------------------------------------------------

Data Sharing and Referrals can be

managed.

Laboratory Ordering and Latest

Reports can be viewed online.

Ocular Laboratory Management

System

Master Tests, Methods and Result

Parameter Controlling, Phlebotomy

Management

Ordering, Result Processing,

Reporting Templates.

Receiving Orders from OPD/IPD,

Processing Orders and Sending

Reports Electronically.

Laboratory Workflow Management

Path. Lab specific comments library.

Event based configurable Lab

SMS/Alert to Patient

Patient lab reports archives

On-Line Laboratory Reports web site (to be hosted) will be

offered with Online-Reports

Integration.

Vendor will make available online

reporting available to hospital

patients.

Operation Theater Module Operative rooms with operating

teams and scheduled procedures

Operation rooms setup

Operative teams setup

Section-2 | HMIS (In-Patients)

Admissions and Discharges Admissions, Services Charging.

Room Allocations, Transfers etc.

Integration to WARD Nursing Module

( Optional), Indents.

Room/Ward/Bed allocation

Management Console To enable management to view all

Performances.

Total Patients ( Males/Females)

Loads, Diagnostics and Other

Statistics.

Only Management Access on it.

To be Accessible to Allowed Persons

and Top Management Only.

SMS Alerts Module integrated

to HMIS system

Integrated SMS Alerts System All SMSes are fired as per event

happening however SMS fired are

will be charged separately as per

consumption.

Configurable SMS/Alert Events

HMIS: Electronic Medical Records

EMR System

Enabling EMR for it to be Accessible

to Doctors. Loading of

EMRdocuments facility for reception

and Facilitations Points/Nursing

Station etc.

Integrated to Consultants DESK

for Electronic Access.

HMIS: Nursing Stations

Inpatient Ward Station for

Nursing Counters

Inpatients Management, Medicine

Indents ( Capturing, and Receiving),

Progress notes, Laboratory Ordering

and Planning. Vitals Capturing

Room/Ward/Bed allocations

Patient transfers

Services including

Ophthalmology, Pathology and

Diagnosis ordering

Nursing notes

Alerts for Medicines.

Integrated Doctors Messages on

Medicines and General

Instructions Via Nursing Care

System.

Section-3 | HMIS: Electronic Prescriptions and Practice Manager

Practice Manager and IPD

Patients Access ( orders

Processing)

Tracks Today Patients, Access

Medical Records, Write

prescriptions, Messages from

Patients. Electronic Prescriptions

Tablet Enabled for Access from

anywhere.

Integrates to provide access to

OPD/IPD and EPD patients.

Integrates to Medicine Database

and Hospital Medical Records

system

EMR integrated E-Prescriber.

Patient Visit wise listing of patient

history.

Patients waiting queue for OPD

Consults/Queue management.

Section-5 | Operation Theater Booking and Procedure Scheduling

Operative Teams Profiling surgeons to setup operating

teams

Surgeons profiling

Setting up operating teams

OT Booking Operation theater booking List of all Standards Ophthalmic

procedures

Operation schedules for admitted

patients.

Assigning operations to operating

teams

Operating schedules as per

date/operation theater

Operating queues Queueing of patients in pre-

operation

Queues management

OT Notes Operative and post-operative notes Notes recording by OT technician.

Section-6 | Ophthalmic Laboratory Information Management

Lab booking and phlebotomy Lab booking for OPD/IPD/EPD

patient

Phlebotomy

Lab booking, capturing time of

booking and insertion to queue for

phlebotomy.

Lab order generation and

identification of each lab order with a

unique number.

Sample collection, batching and

forwarding to lab.

Batching Management Batching and forwarding to lab

(optional)

Listing of collected specimen as a

batch.

Each batch identified with a number,

start date and time.

Batch dispatch, dispatch date and

time.

Specimen Receiving Specimen receiving in lab Listing of specimen pending receive.

Receiving of specimen and adding to

pending result entry.

Department specific specimen listing.

Result Entry and Provisional

Report

Result entry and generation of

provision report.

Pathology sub-department

specific listing of pending results

entry.

Pending list management/ result

entry staged list.

Display of test parameters for

result entry on result entry form.

Result entry sequencing

according to patient and

department.

Two stage review of result.

Interim result reports for

microbiology.

Staged result entry for

histopathology.

Review and release for

pathologist verification.

Send back unacceptable

specimen to phlebotomy

Provision report printing

Pathologist Verification Pathologist verification, patient

results archive and comments library

Listing of test results pending

verification

Pathology sub-department

specific pending list.

Pending management according

to time to delivery.

Verification sequencing according

to patient and department.

Comments library

Sendback unsatisfactory results

to technician for re-result or to

phlebotomy for re-sampling.

Review today verifications

Marking tests for re-testing.

Medicine Stores &

Pharmacy Management

System

This module will automate various functions of medicine store e.g.

purchase of inventory, medicines, consumables / non-consumable

medical items etc. The stock management and issuance of inventory

items to various units like dispensaries, pharmacy and wards. Tracking of

expiry dates for different drugs and re-order levels of all stocks will also be

handled. This module will also maintains the detailed information of

suppliers, contracts and supply orders. The integration of the system with

relevant clinical / non-clinical module will facilitate the other users to

access their own demands and inventory status.

This module will commence through the Order Entry Module, the

pharmacist / dispensers will view the doctor’s orders to distribute the

medicine. Drugs are categorized into different groups e.g. formulary /

non-formulary, restricted / non-restricted and therapeutic groups etc. The

periodic maintenance of pharmacy inventory, random stock audit, drugs

dispensing, internal / external invoice generation and label printing, are

handled through this module. The module will be integrated to all relevant

clinical / non-clinical modules.

Drug Definition is made. Both Generic and Brand are defined

Store to store transfer (for general items)

Departmental return to stores (pharmacy) DRF issuing facility.

Stock/inventory management. Return medicines to supplier.

Store Transfer Request will be shown in queue Store Issue Note.

Linked with ward, OT , OPD etc. Make Invoice of drug issued

Option for free of cost / subsidized invoice EOQ generation

UNICODE compatibility for printing prescription stickers

Expiry management and permanent disposal of expired drugs

Medicine return from patient in Emergency, Indoor and OPD

Cancel Indent Deals with pharmacy and other items used in OT etc.

Items Return to Vendor stock is maintained.

Stock Balance / Current Stock. Item Ledger / Bin card

Ledger of item activity can be observed.

Linked with patient registration and Billing section.

Shows list of all PO’s.

Stock of sub pharmacies is visible to main pharmacy.

Verification of doctor/nurse medicine orders by pharmacist

Goods Receiving Notes (GRN) facility.

During emergency local purchase of medicines.

Rate Quoted in PKR with All Taxes in Figure Rs._____________________________

Rate Quoted in PKR with All Taxes in Word ________________________________

______________________________________________________________________

Note:

1. Interested companies / vendors must have the Three (03) years successful experience in

implementation of similar HMIS Projects online on clouds with proof of satisfactory

performance from the management of the Institute / Hospital.

2. Bid Validity 90 Days Start from Date of Finance Opening

3. Attach Three (03) Years Return Certificates and Bank Statement.

Purchase and Store Officer

SIOVS Hyderabad

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