PCI COMPLIANT PED SERVICES

IS YOUR HARDWARE SERVICE PCI COMPLIANT?Are your devices controlled throughout their lifecycle?Do you know where they are at any point?Who is collecting the device?Are you giving the device to the right person?Is the device secure?What evidence do you have of tamper/damage?Who is handling your device in storage?Does the client know the serial no. of each device in each location?

24/7 Call Handling Scheduling Desk Loop Stock

Secure Transport SO Repair Engineers Returned to Secure Stock

Call Received from Client Desk

Call Logged and Client sent engineer photo

etc…

Parts despatched to FSL in GPS tracked bag

SO CRB Engineer Customer Acceptance

Engineer Collects Part from FSL

Engineer attends client site – Swaps device

Engineer Completes Call Tracked Bag Signed

Chip and Pin returned to Simply Outsourced

Chip and Pin Photo/Tested/Reprogram

Warehousing/Staging /Logistics

OVERVIEW PCI COMPLIANT SWAP OUT SERVICE

Old Device in Secure Bag

WHY IS OUR SOLUTION SECURE?End to end asset management by serial numberCRB checked/employed resource Clients advised of Engineer details prior to arrival (including photo of engineer)Secure tamper proof GPS tracked bags used end to endPhotos of device embedded in the call - liveClient can look at real time device location No third party logistics used – no locker boxesBonded storage with monitored CCTVP2Pe solution

GPS/GPRS TRACKED Each Bag is GPS/GPRS tracked and can be real time monitored. The system uses a tracker that utilises GPS and GPRS on the Vodafone network.

GPRS tracking increases the ability to trace units when in a poor area as device location can be triangulated.Any number of device can be separately bagged and shipped across our own network.Device is secure and in control at all times

ENGINEERSCustomer receives order/swap acknowledgement including Photo Id and details of callEngineers are all CRB checkedEngineer photos the device and gets customer sign off electronically.

FULL CONTROLSimply Outsourced is a PCI/DSS compliant service provider.

The management of hardware devices requires a secure method of transporting that ensures the integrity of the unit

at all times.

All devices must be serialised

The devices must remain in the control of the provider at all times.