SIERRA ODC Private Limited Solutions for Airlines & Airports All rights reserved © SIERRA 2012w w...

SIERRA ODC Private Limited

Solutions for

Airlines & Airports

All rights reserved © SIERRA 2012 w w w . s i e r r a t e c . c o m

Solutions for

Airlines


Ground Support Equipment (GSE) Application

Ground Support Equipment (GSE) helps to support the operations of aircraft on

the ground.

SIERRA has developed an application to automate the GSE operations that

can be used for any Airlines

GSE application handles the day to day operations effectively

Modules

• Aircraft Maintenance Management

• Procurement and Inventory Management

• Incident Management

• Budgeting

• Transport Management

• Manpower Management

w w w . s i e r r a t e c . c o mAll rights reserved © SIERRA 2012


Maintenance Management helps the Airline to monitor all the routine

maintenance activities

Inventory module in Maintenance Management System helps to manage all

station spare items with request, transfer and procure spare across stations.

Spare life cycle tracking and scrap management

FIFO policy to manage perishable/non-durable items

Regulatory Activity feature to manage all regulatory measures to be adhered by

GSE department

Daily Un-Serviceability Status Report to manage critical Ground Support

Equipment (GSE) in efficient manner

Fuel management module to support fuel purchase through voucher,

consumption, stock verification and approval

Ground Support Equipment (GSE) Application

eFACiLiTY’s Maintenance Management system provides Enterprise Asset

Management, Property Management and Computerized Maintenance

Management features that facilitates the Asset Managers to track, maintain and

manage their assets, properties, facilities and equipments, and get the best

performance by them through out their life-cycle.


GSE Application – Aircraft Maintenance Management

Assets

• Assets Tracking

• Depreciation & Valuation

• Life-cycle Management



Work Orders

• Work orders can be created for every maintenance task

• Estimated and actual costs for each work order

• Estimated and actual labor and spare parts required

• Link external files to print work orders – MS Word, MS Excel, other file format

• Create work orders from customer’s job requests

• Resource Scheduling - Scheduling the work for any day, week, month of any

year for any equipment, trade or trades person

• Add history at any time during a job

• Create work orders from standard jobs

• Add safety notes and instructions to each work order

• E-mail escalation on work orders yet to start after due date



Maintenance

• Preventive (Scheduled) Maintenance

• Corrective (Ad-hoc) Maintenance

• Maintenance Policy & Best Procedures

• Work Orders Management

• Inspection / Readings

• Resource Scheduling

• Technician/Labor Management

• Time Cards

• Downtime

• Planning



Procurement

• Vendor Management

• Contracts Management

• Alerts on Contracts nearing expiry

• SLA Management

• Rate Contracts

• Alerts on Rate Contracts nearing expiry

• RFQs & Quotations

• Quotation Analysis and Order Placement


GSE Application – Procurement & Inventory Management

Stores Inventory Management

• Master Inventory list

• Purchase Requisition

• Ordering

• Inward / Returns / Issues

• Multi-warehouse

• Min/Max/Levels

• Online Stock updates

• Automated re-ordering / alerts



Stores

• Record all the spare parts for

maintenance/repair purpose

• Charge out spare parts to

customers

• Create purchase orders for store

purchase

• Manage all suppliers and

contracted rates for spares

• Analyze the usage of all spare

parts

• Item re-order alert



GSE Application – Incident Management


Incident Management module facilitate the users to report the occurrence of any

incidents

Provision for users to add any attachments while reporting incidents

Notifications of the reported incidents to concerned authorities

Recording of Incident Review information

Recording and tracking of incident investigation events

Reports

• Summary Report to show incident details, repair cost, final expense

summary

• Survey report to display information to be sent to insurance company for

claim processing

GSE Application – Budget

Budget Module provides budget allocation data based on past expenses

against equipment type and job type

Displays the various heads such as Capex, Fuel expense, Maintenance,

Renewals cost, etc on which the budget works

Fuel efficiency Benchmark for ground support equipments

Capex Backup Sheet to list all the equipment types and to capture the cost

heads involved in capitalizing the total cost per equipment

Maintenance Expense Forecasting

• Compute Equipment type wise maintenance expense for various job types

• Captures Maintenance forecast for the next financial year


GSE Application – Budget Budget summary displaying

• Month wise split-up

• Total forecast for next financial year

Reports

• Station wise Acquisition

• CAPEX Budget Report

• Fuel Budget (Equipment type wise, Month wise , Station wise)

• Graphical Report for Budgeted Vs. Actual Expenses

• Budget Monitoring

• Scheduled service cost break up


GSE Application – Transport Management

Transport Management Module helps the Airlines to provide transport related

information of the equipments

Provision to capture equipment information such as Station, Vehicle

Description, Make, Engine No, Chassis No, GVW, Seating Capacity as per

Manufacturer, etc are available in the system

Auto reminders for renewal of the equipments for which the validity nearing

expiry

Report

• Transport information of the equipments of all stations


GSE Application – Manpower Management

Manpower Management Module provides information on available manpower

and the total number available agency wise

Provision to add/edit/delete Manpower

Reports

• List the history of amendments (edited/deleted records)

• Manpower Report with controlled privileges for each and every user


Solutions for

Airports


Revenue Tracking Solutions for Concessionaire Airports

Many airports around the world operate on concessionaire basis wherein the

various shots and service providers servicing the airport share a margin on their

sales turnover to the Airport Authority

In such cases it is of paramount importance for the Airport Authority to monitor

and track the sales of these shops and service providers to ensure full

collection of the concessionaire fees

The Airport needs to provide software for use by all these different type of

vendors so as to get the data proper reported to the Airport Authority on an

hourly basis or live

Based on the data collected, the Airport Authority can raise the Concessionaire

Fee Invoices to all their tenants on a periodic basis without any manual

intervention


Revenue Tracking Solutions for Concessionaire Airports

In addition, the Airport Authority should also setup audit mechanisms to track

the collections of the shops and the payments received by service providers to

validate the correctness of the data reported

The above requirements are completely full-filled by SIERRA’s Airport Solutions

by way of the following modules:

• Cargo Automation System

• Airport Ground Handling System

• Point of Sales System

• Inflight Services Billing System

• Business Lounge Billing System

• Sales Tracking & Billing System for Airport Authority


Features

• AWB Registration

• Security Check

• Weighing

• Terminal Charges Billing

• Customs Assessment & Verification

• Airport Authorization

• Loading of ULDs (Unit Load Devices)

• Allocate to Warehouse (For Storage)

• Cold Rooms for Perishable Cargo

• Transfer to Flights

Cargo Automation System – Perishable & General Cargo


Cargo Exports Handling Reports

• AWB Receipts Register

• AWB Mismatches Register

• Weight Adjustments Register

• Rejections Register – Customs

• Rejections Register – Security Check

• Rejections Register – Duty Officer

• On Hold Register – Customs

• On Hold Register – Security Check

• On Hold Register – Duty Officer



Cargo Exports Handling Reports

• TSP charges Collection Register for the Period

• Flight No. wise AWBs and the status, physical location

• Airline wise Consignments and the physical location

• Exporter wise Consignments and the physical location

• Cargo Type wise Consignments and the physical location

• Historical report of Consignments handled



Warehouse Management Reports

• Warehouse Position wise Report

• ULD wise Report

• Free Warehouse Positions Report

• Empty ULD Report

• Cargo Type wise Occupied Warehouse Positions



Workflow Reports

• AWBs pending to be weighing

• AWBs weighted for the period

• AWBs pending for Customs Examiner

• AWBs assessed by Customs for the period

• AWBs pending for Customs Approval

• AWBs approved by Customs for the period

• AWBs pending for Security Check

• AWBs passed through Security Check for the period

• AWBs at staging ready for Dispatch

• AWBs Dispatched for the day

• AWBs to be dispatched for the day

• AWBs dispatched by Flight number

• AWBs to be dispatched by Flight number



Billing system for the Aircraft Ground Handling operations

Ground Handling Company bill the Airlines based on the services provided

Services can be rendered to both the Passenger and Cargo flights

Captures all the details such as flight movement, services rendered and related

rates and quantities

Bills can be generated for all the completed scheduled services for a specific

period

Any ad hoc services provided can be billed to the Airlines

Any additional services provided can be billed with relevant reference details

Airport Ground Handling Billing System


Flight Movement



Bill Listing



Bill



Point Of Sale Material System Point of Sale Systems for Airport Duty Free Shops

Web-based state of the art point of sale system that delivers the speed and

flexibility needed for any kind of retail establishments with multiple sales counters at

multiple locations

Designed to help large retail businesses to keep track of customers, items, and sales


Point Of Sale Material System

Extends companies to the Internet or Intranet and provides business owners

with real-time decision-making information

Well integrated with POS hardware though it has thin client / web based

interface

The billing module is a Rich Internet Application (RIA) that provides fat client

features to the thin client web application

Implemented for Entebbe International Airport, Uganda



Modules

• Procurement

• Inventory

• Billing

• Administration


Point Of Sale Material System Procurement

• Rate Contracts for Suppliers

• and also Customers

• Request for Quotations

• Storing of Quotations received

• Quotation Analysis

• Auto raising of POs based on approved quotations

• Manual Purchase Orders

• Auto raising of PO based on items going below minimum stock level

• Goods Received against Purchase Orders

• Invoice matching against Purchase Orders

• Adjustment Notes for return of Goods


Point Of Sale Material System Inventory

• Goods Received

• Goods Issued

• Goods Returned

• Transfer between stores / warehouses

• Physical Stock Taking

• Random / Forced Stock Taking

• Printing of barcode labels for receipts


Point Of Sale Material System Billing

• Operator Sign-In

• Privileged access to change Store / Counter / Pricing / Discounts / Taxes etc.

• Non-Inventory items for Restaurant Billing

• Currency wise Cash Balance Tracking

• Operator Sign-Out & Summary Printing

• Cash / Credit / Credit Card Billing

• Bill Recall / Reprint / Cancellation

• Privileged access to Sales Returns

• Parallel Billing

• Multiple Currency Acceptance

• Summarized (Periodic) Bill Generation for Credit Customers


Point Of Sale Material System Administration

• 3 level Item Catalogue

• Store wise Price List,

• Customer specific Price List

• Store wise Stock maintenance

• Currency

• Audit Trail Configurator

• Users associated with one or more user groups for privileged

access control

• Customer, Suppliers, Manufacturers

• POS Keyboard Shortcut Configuration

• Custom Reports development engine


Inflight Services Billing System

Billing system for the In-flight Services operations

Streamlines the process of providing catering services to Airlines

Definition of charges for each services and Airlines

Raising Orders from the system to the catering service providers and

contractors

Despatch of ordered food and other services

Provision to change the order quantity

Cancellation of orders

Billing of completed despatches to Airlines


Inflight Services Billing System Order Entry


Inflight Services Billing System Despatch Entry


Inflight Services Bill

Inflight Services Billing System


Airport Business Lounge Billing System

Billing system for the Business Lounge Services in the Airport

Vouchers carried by the Passengers are handed over to the business lounge

staff for utilizing the lounge

All the vouchers are the entered in system and the details such as Airlines,

Flight Number, Class, etc can be captured

Airline Vouchers can be entered against both Cash and Credit bills

Provision to apply Delay Charges

Airlines can be billed for a specific period based on the number of passengers


Airport Business Lounge Billing System Airline Voucher


Airport Business Lounge Billing System Bill Listing


Airport Business Lounge Billing System Bill Register


Sales Tracking & Billing System for Airport Authority

Key Functionality Requirements

• To poll / receive all billing and other required information from the POS

and Billing Systems of all concessionaires

• To store and provide reports for CAA analysis

• To provide billing summary data for billing using the financial system

• To provide the required outputs / export files for the financial system to

automate the billing process


Sales Tracking & Billing System for Airport Authority

System Features

• Managing List of Concessionaires and billing parameters

• Rental, Utility Charges, Concessionaire Charges based on Sales,

Shop Area etc

• Poll data on a live or periodic basis based on the connectivity

• Automatic Bill Generation

• Concessionaire Sales Monitoring Dashboard

• Reports like Bill Register, Bills Summary, Daily Sales Report

(Concessionaire Sales)


Sales Tracking & Billing System for the Airport Authority


Monitoring Concessionaire



Concessionaire Data polling



Bill Register Report



Daily Sales Report

Interglobe Aviation Limited, India

Entebbe International Airport, Uganda

Cochin International Airport Limited, India

Airlines/Airports Solutions – Clients


Founded in 1998

Based in Coimbatore, INDIA

Providing Software Development & Support Services

150+ Strong workforce

Clients and Outsourcing in Malaysia, USA, UK, Middle East and Africa

Satisfied Multinational Clients

Microsoft Gold Certified Partner



Key Projects

w w w . s i e r r a t e c . c o m

Intelligent Building Management System– Federal Government Buildings, Putrajaya, Malaysia

Enterprise Facilities Management System Implementation– Ministry of Health, Kuwait

Customs, Ports, Free Trade Zone Affairs Automation Project – Kingdom of Bahrain

All rights reserved © SIERRA 2012

Key Projects


Airport Automation, Cargo Handling, Point of Sales Systems – Civil Aviation Authority, Uganda

Farm Production System– Malaysian Agri Food Corporation, Malaysia

Enterprise Facilities Management System Implementation– Tidel Park Coimbatore, India


Enterprise Facility Booking System Implementation– Malaysian Communications And Multimedia Commission (MCMC), Malaysia

Key Projects


Enterprise Resource Planning

Materials Management System

Sales and Distribute Management

Supply Chain Management

Materials Management System

Sales and Distribute Management Supply Chain Management

Supply Chain Management

CRM & Sales Force Automation System– South Asia

Enterprise Facility Management System– British Aero Space, Saudi Arabia

SAP Integration & Online Reporting Application


Key Projects


Enterprise Visitor Management System– Malaysia

Tobacco Leaf Information System– Malaysia

Non Tobacco Material Warehouse Management– Korea, Malaysia

Asia Sales Information System– Singapore

Global Labelling Application – Global

Incident Report Tools – Global

Fleet Management System– Malaysia

Virtual Application Portal – Global

Account Database Manager– Vietnam

Know Your Customer– Global

Global Regulatory Overview– Global

Account Database Manager – Philippines

Test Tracking Tool – Global

Global Freight Tool – Global

Routing Engine– Global

Scoring Engine– Global


Key Projects


Production Tracking & Performance System – Global

GSA Stop Card Reports Development– Global

Global Freight Tool - PPO_Integration– Global

Secure FTP Application– India

Competitive Intelligence Portal – Italy, Spain, France, Benelux

B2B Integration– India

Warehouse Occupancy Analysis System– India

Management of Change (MOC)– Malaysia

Energy Dashboard Development– India

Energy Visualization and Analysis– Australia


Key Projects


Enterprise Facilities Management System Implementation– Sodexo, India

Enterprise Facilities Management System Implementation– Embassy Services Private Limited, India

Enterprise Facilities Management System Implementation– Alghanim industries, Kuwait

eFACiLiTY Module Implementation– Prestige IT Park, India

B2C Shopping Mall with Order Processing– Flying Peacock, Canada


Key Projects


Enterprise Facilities Management System Implementation– Sheraton Darling Harbor, Sydney, Australia

Jobs / Recruitment Portal– Utusan Group, Malaysia

SMS News Portal– Utusan, Malaysia

eFACiLiTY Module Implementation– UBCity, India

Tenant Billing System– GVK Mall, India


Key Projects


eFACiLiTY – Enterprise Facility Management System – CoreLogic, India

Contracts Closeout Data Administration System– Al-Razaq Computing Services, USA

eFACiLiTY – Enterprise Facility Management System– Albhukary, Malayasia

Enterprise Resource Planning– VIP Group, India

eFACiLiTY – Enterprise Facility Management System– MARS Group Egypt, UAE, India


Key Projects


Silver light based Simple Business Accounting System– Osborne Charles Group, USA

eFACiLiTY – Enterprise Facilities Management System– Qatar Petroleum, Qatar

eFACiLiTY – Enterprise Facility Management System– Wadhwa Group, India

eFACiLiTY – Tenant Billing System– Value Mall, India


Key Projects


eFACiLiTY – Enterprise Facilities Management System– CRISIL Limited, India

eFACiLiTY – Enterprise Facilities Management System– Saudi Arabian Trading & Construction Co. (SATCO), Saudi Arabia

eFACiLiTY – Enterprise Facilities Management System – CBRE South Asia Pvt. Ltd , India

eFACiLiTY – Enterprise Facilities Management System– Godrej Properties Limited, India

Key Projects


eFACiLiTY – Enterprise Facilities Management System–Secutech Automation (India) Private Limited, India

eFACiLiTY – Enterprise Visitor Management System– Electronic Card Services Ltd, Kenya

Vehicle Sales Portal– motormall.com.my, Malaysia

Warehouse Management for Automated Storage and Retrieval System (ASRS) – ER Mekatron Sdn. Bhd., Malaysia

Key Projects


SRA Americas– America

IT Asia - Shared IT SharePoint Portal– Malaysia

Finance Contracts Document Management– Geneva

Factory Cost Planning Interface– Geneva

World Wide Duty Free - CnTM Home– Malaysia

Transfer Price Application– Geneva

ADF Project Management– Malaysia

SharePoint Branding and Permission Request using InfoPath 2007– UAE

Anti-Money Laundering Exceptions and Exemptons Approval– Geneva

Competitive Intelligence Portal – Italy, Spain, France, Benelux


Key Clients & End Users


Disclaimer: Other trade marks & trade names maybe used in this document to refer to either the entities claimingthe marks and names or their products. SIERRA disclaims proprietary interest in the marks and names of others.

US Clients

Disclaimer: Other trade marks & trade names maybe used in this document to refer to either the entities claimingthe marks and names or their products. SIERRA disclaims proprietary interest in the marks and names of others.



For more information please contact us [email protected]

Thank You!


INDIA

SIERRA ODC Private Limited188/1,Varadharaja Layout-1

PN Palayam Road, Ganapathy, Coimbatore - 641 006.Tel: +91-422-2567596 / 7Fax: +91-422-2567445USA/Canada +1 408 239 4819

USA

HoustonSierra Infosys Inc.6001 Savoy Dr, Suite 210,Houston TX 77036,Tel: +1-713-747-9693Fax: +1-509-351-6682


MALAYSIA

SIERRA ODC (M) SDN. BHD. 96-1, Biz Avenue, 2, Neo CyberLingkaran Cyber Point Barat63000, Cyberjaya,Selangor, MalaysiaTel: +603-8320-2080Fax:+603-8320-2082


SINGAPORE

SIERRA ODC (S) Pte. Ltd. 115 Serangoon North Ave 1 #02-523Singapore 5500115Tel: +65 97334623 +65 91138291

SIERRA ODC Private Limited Solutions for Airlines & Airports All rights reserved © SIERRA 2012w w...

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