Siemens Osakeyhtiö Building Technologies - Aalto · Siemens Osakeyhtiö Building Technologies...
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Siemens Osakeyhtiö
Building TechnologiesAalto University 9.11.2016
siemens.fiRestricted © Siemens AG 2016
Unrestricted © Siemens AG 2016
2.11..2016Page 2 Harald Schnur/ Building Technologies
Welcome to Siemens
For a safe visit
Visiting Siemens
• Keep your visitor’s badge visible.
• Parking space is available in front
of the office building or across
the road at the public city parking
place.
• Please ask reception for the
password for guest WiFi access.
• Smoking is allowed outside in
designated areas.
• Taking photographs is allowed
with permission only.
Emergency instructions
• First-aid kit is available at reception.
• Call the emergency number 112
and guide the emergency team to
the right place.
Fire
• Press the fire alarm button or dial
112.
• Take the shortest route out.
• Exits routes are marked with green
signs.
• Do not use the elevators.
• Assembly place is on the parking
lot on Tarvonsalmenkatu.
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Ingenuity for life
Siemens creates value for customers, society and people
• Ingenuity for life is our promise to deliver value to
customers, society and people.
• We fulfill this promise through the power of
innovation and local competence.
• We create value together with customers through
increased use of digital solutions. Electrification
and automation make digitalization possible.
• Siemens acts as a reliable and responsible partner.
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1898
Subsidiary established in Finland
1906
The first steam turbinein Tampere
1977
Automation of Loviisa 1 Power Plant
1997
Commissioning of Vuosaari Bpower plant
2003
Contract on the construction of the fifth nuclear power unit
2009
First wind power order
1994–1995
Founding of Baltic subsidiaries
A sustainable future based on our long history
1847
Werner von
Siemens
(1816–1892)
invented the
pointer
telegraph and
founded a
company in
Berlin.
2010
Contract for the Estlink 2 HVDC link
2013
Order of 80 Vectron electric locomotives
1847 1850 1860 1870 1880 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2020
1855
Telegraph line from St. Petersburg to Helsinki
2014
Contract on the first electricity storage
2016
The first wind farm order
2016
Contract for the first virtual power plant
1920
The first automatic telephone exchange
1958
Turbine generator for the Vaskiluoto steam power plant in Vaasa
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Close to customers in 200 countries
Revenue Employees as of Sept. 30, 2015
Americas
€21.7 billion
73,500
29%
21%
Germany
11.2 billion
114,000
15%
33%
Share of total
worldwide
Europe (excl. Germany),
CIS, Africa, Middle East
€27.6 billion
98,800
36%
28%
€15.1 billion
61,500
20%
18%
Asia, Australia
All figures refer to continuing operations. CIS: Commonwealth of Independent States
Share of total
worldwide
Share of total
worldwide
Share of total
worldwide
Global presence
Revenue €76 billion Employees 348,000
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A trendsetter for the digital world
Siemens companies
Siemens Osakeyhtiö
• Siemens Osakeyhtiö Estonian Branch
• Siemens Osakeyhtiö Latvian Branch
• Siemens Osakeyhtiö Lithuanian
Branch
Siemens Financial Services AB
Siemens Healthineers
Key figures:
• Revenue €285 million
• Employees 563
• Siemens Osakeyhtiö, founded in
1898
Region:
Finland, Estonia, Latvia and Lithuania
Core values
• Responsible
• Innovative
• Excellent
Solutions for electrification,
automation and digitalization as
well as expert services
Key business priorities
• Intelligent infrastructure
• Future of manufacturing
• Sustainable energy
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Megatrends are transforming our world
Digitalization
By 2020, the digital universe will reach
44 zettabytes – a10-fold increase from
2013
Urbanization
In 2050, 70 per cent of the world’s
population will live in cities
(2014: 54 %)
Demographic change
The world’s population will increase
from 7.3 billion 2 people today to
9.6 billion3 in 2050. Average life
expectancy will then be 83 years
Globalization
The volume of world trade nearly
doubled between 2000 and 2014
Climate change
In the summer of 2015, Earth’s
atmosphere had the highest CO2
concentration in
800,000 years
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Innovation is our lifeblood
Investment in research and
development
Inventions and patents – securing our
future
€4.5 billionR&D expendituresin FY 2015
32,100R&D employees1
7,650Inventions 1
3,700Patent applications1
€€
Employee figures as of November 20151 In fiscal 2015
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Siemens Vision 2020
Making real what matters
Setting the bar in the digital transformation market by leveraging our
unique know-how
Inspiring a Genuine Ownership Culture that Drives Ingenuity and Good Decision Making
Achieving sustainable growth by putting customers first, seizing opportunities and exploiting our
capabilities / capacity
Siemens Vision 2020
Making real what matters
Implementing a new management structureas efficient as our solutions and as dynamic
as our markets
Digitalization
Automation
Electrification
Expectedmarket growth
~7-9%
~4-6%
~2-3%
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A customer-oriented portfolio
Power Generation Services
Wind Power
and
Renewables
Power
and Gas
MobilityEnergy
Management
Building
Technologies
Digital
Factory
Process
Industries
and Drives
Electrification Automation Digitalization
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Safe, sustainable and profitable buildings
Building Technologies
A technology partner, system integrator, advisor and
service provider for intelligent, profitable and safe
buildings. Siemens is the leading supplier worldwide
of building technologies.
Solutions:
Building management systems; fire safety; building
automation solutions and products; energy
performance contracts; security systems; and building
technology services.
Global figures FY 2015 FY 2014
Ordersin millions of
€6.099 5.587
Revenuein millions of
€5.999 5.569
Employees as of Sept. 30, 2015 27,000 27,000
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Siemens Building Technologies
Technology:
Building Automation - Building Technologies
Security – Electronic Safety Systems
Fire Safety – Fire Security
Services:
Life Cycle Services
System Integration
Remote Services
Energy Efficiency
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Platform
Characteristics
5 key characteristics – Connect, Collect Analyze,
Optimize & Communicate – will drive continual savings
Metering Weather Utility Market PricingBAS
1. Connect:
Allow data to be extracted from
systems, equipment and sensing
devices
2. Collect
Centralize data from multiple
systems/sources
3. Analyze
People & Technology use data to
generate actionable information
4. Optimize
People & technology enhance
systems and operations based on
actionable information
5. Communicate
"Report" transparent results to
various users
Apps
Drive Savings
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MeteringWeather UtilityBAS Labs Market Pricing
Connect
Advantage™ Navigator uses these characteristics
to combine the power of High Tech with High Touch
Energy ConsumptionEnergy SupplyEnterprise Perform. Sustainability Projects/M&VSystem Performance
Enterprise Map
Value Zone
KPIs
Carbon Inventory
Sustainably Metrics
Utility Bill Mgmt
Procurement
Budget Performance
Energy Star
Energy Use Index
Benchmarking
Fault Detection
System Baseline
Project ROI
Measurement &
Verification
Analyze
Services Center
Technical Expert
Energy
Engineer
Local On-Site
Technical Expert
Account Manager/
Engineer
Supply and
Sustainability
Consultants
Optimize
Director
of Energy
Sustainability
Manager
Facility ManagerC-Level
Executive
Occupant Compliance
Manager
Building
Technician
Risk Manager Procurement
DirectorCommunicate
Financial Sustainability Compliance ReliabilityIndoor
Environment
System
Performance
Energy Efficiency Risk
Mitigation
Cost Control
Advantage™ Navigator
Collect
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The Culture of Service Initiative – Our Methodology
Internal
service
quality
External
service
value
Customer
satisfaction
Customer
loyalty
Employee
satisfaction
Employee
retention
Employee
productivity
Revenue
growth
Profitability
Focus area
The Service Profit Chain Motivation :
It is part of the SSP strategy to strengthen
customer loyalty
Aligned with Siemens vision of establishing
a culture of ownership
Requirement from our customers that SSP
deliver superior service and values
What are the expectations :
Establishing a change of mindset towards
a culture of service across all SSP
departments
Focus on delivery values to our customers
Align SSP improvement ideas with core
values and guiding principles
Focus and aligning activities which improve
internal service quality , employee
satisfaction and productivity
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The Road to Service Culture
Success factors of business
How we want and will work?
Diversity of people as customersand team members
Service culture in
daily business
100 % satisfied customer
Improve customer experience
Team AlignmentandTrust
Recognizing andworking with
different kind of people
Core Values
Guidingprinciples
StrategicBusiness Areas
How to ensure Customer Satisfaction
Guiding Principles
I deliver on what we promise.I take ownership of complaints and issues.I keep our customers informed
Team Alignment and Trust
Guiding principles
I respond promptly
I pay attention to
details
I am part of a team
Diversity of people
Guiding Principles
I listen to my customers
I share knowledge
internally
I do something
positive for a col-
league every day
3 Core Value9 Guiding Prin-ciples in practice
What does itmean in dailywork?
How to ensureExecution?
Critical Success Factors
CompetitiveAdvantage
What does this mean in daily work for everyone
CompetenceDevelopment
From Products to Services
Customer Expec-tations and buying criterias
How my Successis being measured inService Business
Key Competen-cies in my WorkRole
Core Values; Responsible, Excellent, Innovative ; 9 Guiding Priciples
External Communication Employee Morale Internal Communication Customer Experience
Web based training
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Organization Change
From branch set up to lean functional organization
Area Management
Execution
Comf
P
M
P
M
P
M
P
M
P
M
P
M
Fire
P
M
P
M
P
M
P
M
P
M
P
M
> 90 FTE
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Five elements create Ownership
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Examples for Anchoring of Ownership Culture
Werner von Siemens Award
• “These company
awards are a
symbol
of our emergence
into a new era – the
era of electrification,
automation, and
digitalization. The
era of Vision 2020
and Ownership
culture.”
Performance evaluation
• Ownership
culture to be
integrated in
all relevant
HR processes
• Performance evaluation based on WHAT (target
achievement) and HOW (adherence
to Ownership culture criteria)
Business processes
• Business processes to reflect
Ownership culture mindset
Equity
• Attractiveness of Share Program
for employees increased to foster
Ownership culture through Equity
ownership
30,000 FTE
180 countries~200 CEOs 80,000 FTE
50 BUs
90,000 FTE
272 Sites
9,000 FTE
75% of NCC
General Management excellence
PLM andinnovationexcellence
Project business
excellence
Production and logisticsexcellence
Sales excellence
Service business
excellence
40,000 FTE
21% Rev.
• New guiding
model
• CEO core
methods
• Standardized methods
• CEO core
messages
• Early
warning indicators
• Aligned
leadership
development
top+ (new)
Strict operational
core-model
MB Member
Board
…
Workstream
• Clear North
stars
• Basic
transparency
• Core processes
and tools
• Best practice
sharing
• Lighthouse projects
• Aligned
people
development
• Incentive systems
• Directional
consulting
MB Member
Board
…
Workstream
• Clear North
stars
• Basic
transparency
• Core processes
and tools
• Best practice
sharing
• Lighthouse projects
• Aligned
people
development
• Incentive systems
• Directional
consulting
MB Member
Board
…
Workstream
• Clear North
stars
• Basic
transparency
• Core processes
and tools
• Best practice
sharing
• Lighthouse projects
• Aligned
people
development
• Incentive systems
• Directional
consulting
MB Member
Board
…
Workstream
• Clear North
stars
• Basic
transparency
• Core processes
and tools
• Best practice
sharing
• Lighthouse projects
• Aligned
people
development
• Incentive systems
• Directional
consulting
MB Member
Board
…
Workstream
• Clear North
stars
• Basic
transparency
• Core processes
and tools
• Best practice
sharing
• Lighthouse projects
• Aligned
people
development
• Incentive systems
• Directional
consulting
Functional developmentOperative skills development
Rele-vance
Res-ponsi-bilities
App-roach
Operating Model
Source: GM CE
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Continuous employee development is one of the prerequisites
for successful implementation of Strategy and Vision
1. Identification of critical areas of skills and
experties for today and for the future
2. Creation of a competence matrix, including
different skills sets for different roles, with target
competence levels
3. Identifying gaps between current level of
competencies and target levels
4. Implementation of development plans for
teams/individuals
5. Not a one-time excercise but an ongoing
process and part of PMP
Vision
Strategy
Success
factor
Critical areas
of expertise
Skills
development
plans Development
plans for teams
and individuals
PMP
discussions
Personal
development
plans