SID Patient Interface An Update. Current SID System Interface is built on existing SID platform.

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Transcript of SID Patient Interface An Update. Current SID System Interface is built on existing SID platform.

  • SID Patient InterfaceAn Update

  • Current SID SystemInterface is built on existing SID platform

  • The Process

    Identification of key stakeholder groups including clinical staff, voluntary and council employees, users of key LTC servicesConducted interviews and information gathering process Analysis and extraction of key elements of designRevisited key groups or individuals to discuss and build on original findingsConsultation ProcessOutcomes

    Clear set of objectives relating to what the interface needs to achieveKey design features that support both the individual and organisational requirementsFailings in existing systems in relation to presentation of information and methods of accessDos and donts

  • Key OutcomesSome Of What We Learned

    Access to genuinely local information is difficultThe information and interface design needs to support the individual in their current situation The interface needs not only support self-management but should also educate about self-managementNeeds to work in unison with other sites such as My Condition, My Life and NHS InformBe targeted towards specific points along the patient journey, with the information tailored to that pointHelp not just with the condition but with the practical issues that surround things like accessing services, being aware of patient responsibilitiesInterface needs to help the individual to make good decisions Should be designed around the genuine needs of those with Long Term Conditions in terms of management, diagnosis and relapse Locally SID strong brand for this type of site

  • Initial StepsDevelopment of Conceptual Model

    Derived from objectives and consultation Focused on architecture and flow of siteIdentifies key structures and their requirementsDefines data structure and its presentation/interaction within the interfaceFeasibility Analysis

    Can it be built in terms ofData requirementsStructureUsabilityScale and sizeWithin TimescaleImprovements to Existing System

    Expanded existing database structureImproved and more efficient maintenance system SID Web SpiderImproved layoutImproved search functionsBetter system stability

  • Key Design ElementsStrands

    Based on activity within 4 strands including: Physical, Emotion, Lifestyle, SocialStrands are dynamic in nature and generated from within the databaseStrands are created by user through interaction in the interfaceStrands vary depending on variability of patient situation and experience i.e. condition Strands = routes through the interfaceInteraction Points

    Combination of strands at different points creates complete datasetRange of resources and messages are applied at these points Prompts

    Messages and triggers presented throughout the interfaceBased around: user lead activity, organisational prompt e.g. appointment, events i.e. relapse in conditionDesigned to educate, guide and reassure

  • Desired OutcomesFor Users

    Understanding effects on you, across three strandsUnderstanding the effects on othersBetter prepared for appointments and increase awareness of service requirementsUnderstanding the things they need to doGreater understanding in preventing or dealing with relapseImproved quality of lifeGreater understanding of self-management Supports to self-manageRaise awareness of existing support in local communityThe System

    Genuine support tool for self-managementAccessible to allProvides the right information at the right point for the user Creates a bubble of resource and reassurance around the userNot just for patients but those that care for the individual

  • The Next StepsSystem Development

    Dynamic strand proto-type Search engineUser Interactions within site (prompts) Create the bubble of resources and reassurance around specific variables in strand Develop graphic interfaceData and Resource

    Map out along strands key requirements within dataIdentify any existing data sources that can and should be addedCustomise existing SID data to be patient friendlyPopulate and categorise data