Show Me Video CollaborationIntroducing Side-by-Side Telepresence

Face-to-face video conferencing (Skype, Facetime, Cisco, Pexip)

Side-by-side video conferencing (Show Me!)

Show Me is for Field Service what TelePresence is for meetings

THE PAIN I can’t fix this on a Phone call - I need an expert on my side

Getting Help Providing Help

Show, explain and discuss the problem

Use your phone as a magic service window

Let the expert guide you

Work side-by-side on the problem

Offer immediate help from any location

Point out solutions using your hand

Use gestures to perfect guidance

Introduce helping objects

Business drivers

Instant accessibility to the right expert regardless of his whereabouts, access to proprietary hardware and of his experience with video assisting.

Low or no up-front investments in hardware and training.

Business model

Initially by selling corporate app yearly subscriptions, later personal yearly subscriptions.

In a next phase, an “Expert Finder” function is added, where freelance experts can create profiles over the web and via the app offer video support at a fee, from which we will receive a cut.

The customer need

When a field service worker needs expert assistance, the right expert may be far away, on the road or on-site somewhere else.

Fast assistance is often critical to avoid downtime, costly errors and wasted time.

Standard video meeting/conference systems do not have the right functionality, i.e. do not offer “shared view” with “visual instructions”.

Specialized video systems for example for the offshore industry offer “shared view”, but use proprietary hardware and uses an input device, for example a mouse, for visual instructions which requires training, is not intuitive and which may further often not be available on-site.

Show Me Video CollaborationLet’s work together