SHOPPINGSA 2016/03/01 Page:22-23 · picture of a customer's experience. Make sure you truly capture...

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The copyright act of 1978 (as amended) prohibits the reproduction of this copy IN ANY FORMAT, (See Clause 5 Terms & Conditions) without prior permission of the original publisher.

 SHOPPING SA  2016/03/01  Page: 22-23

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 · oyed by this at the Levi's store that he abandoned the purchase. ... E-Commerce Checkout Usability Exploring the customer's checkout experience

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