Shocking Truth About Auto Attendants
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Transcript of Shocking Truth About Auto Attendants
SHOCKING TRUTH ABOUT AUTOMATED ATTENDANTS
Some people are better than others at answering the calls that come into your business.
And research indicates that on average, only 3 out of 10 of calls to your business are from customers.
Most calls to businesses from “friends and family”, other employees, outside vendors, other enterprise support staff.
If the reason for live operator answering all incoming phone to provide “high touch” personal attention to the company’s clients then…
Consider a high quality “automated attendant.” But before we get too excited about automation...
SHOCKING TRUTH ABOUT TELEPHONE KEYPADS
“Spell the name of the employee you wish to reach using your
telephone keypad…”
“Spell the name of the employee you wish to reach using your
telephone keypad…”
“Spell the name of the employee you wish to reach using your
telephone keypad…”
“So what’s the solution?”
“Don’t annoy your callers…”
Allow your callers to simply SAY the name of the person they want to talk to instead of fussing around with SPELLING.
Previously, deploying premise based speech applications was tricky and expensive.
Leverage a new service that removes technical challenges and expense of speech recognition applications.
Leverage speech recognition to grow revenue, reduce churn, and delight customers without expensive capital.
Discover new cloud based business model delivering high quality speech recognition applications easily and affordably.
Free whitepaper at mobiso.com