Shift Health Paradigms Daniel Penn COO/Co-Founder Shift Health Paradigms Sandy Whitehouse, MD Dept....

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Shift Health Paradigms Daniel Penn COO/Co-Founder Shift Health Paradigms Sandy Whitehouse, MD Dept. Pediatrics University of British Columbia

Transcript of Shift Health Paradigms Daniel Penn COO/Co-Founder Shift Health Paradigms Sandy Whitehouse, MD Dept....

Shift Health Paradigms

Daniel PennCOO/Co-FounderShift Health Paradigms

Sandy Whitehouse, MDDept. PediatricsUniversity of British Columbia

Shift Health Paradigms

Disclaimer

Dr. Sandy Whitehouse is a founder and shareholder of Shift Health Paradigms

Shift Health Paradigms

Introduction

-Psychosocial screening in Adolescent Medicine, why and how

- Considerations in making an effective eHealth tool- co-creative process- addressing stakeholder needs- evaluation in a clinical setting

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Asking adolescents about psychosocial risk in practice

Family doctors were trained with psychosocial interviews

Practices

40 902

Patients

80%Presented with physical reasons

90% had 1 or more psychosocial risksLena Sanci, Australian Association of Adolescent Health Meeting

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Psychosocial risk in hospital settings

Surgical Wards

only 50% were asked

percentage of patients reporting concerns was

significant

Hayden W. Archives of Disease in Childhood

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Challenges with HEADSS Interview

Time Consuming Documentation Challenges Personal and Individualized, but may

be incomplete

Can Be Uncomfortable

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Development of a HEADSS Checklist

ASQ- Adolescent Screening QuestionnaireP. Lam, M.Yeo

Self administered

Paper

Challenge to quickly read responses

Secondary manual data entry

Poor Uptake:

25% (10/40) adolescents refusal higher in male patients

Patient experience

make questions more positive

some questions confusing

• Literacy and language• Secondary manual data entry

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Is there a better way?

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Who are the stakeholders? What are the goals?

Patients

Health Care Providers

Administrators

IT- Security and Regulatory

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Communication DesignExperience Continuum in a clinical setting

Physical

Action

Social

Interaction

Emotional

Reaction

Before Arrive On Location Depart After

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eHealth platform: TickiT

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Co-creative process

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Co Creation: User testingInitial extensive field testing

UBC StudyIcons and platform comprehensible across age, gender and ethnicity

Saewyc E, in press

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Interactive Survey Templates

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Survey Chapters

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Doctor’s view

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Flagging System

Red flags rapidly identify risks

Green flags help providers engage patients

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Branch to the

Relevant Questions

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Multiple Language

Support

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TickiT Feasibility Study: BC Children’s Hospital and McMaster Hospital

N=80, age 12-18 years Dr Lam et al.

Co-Creation With TickiT: Designing and Evaluati2013;2(2):e42)

Co-Creation With TickiT: Designing and Evaluating a Clinical

eHealth Platform for Youth

(JMIR Res Protoc 2013;2(2):e42) doi:10.2196/resprot.2865

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TickiT Feasibility Study: Physician Responses Dr Lam et al

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A new era in Psychosocial Screening

Engaging all stakeholders critical Informed through Co-creative design processes

Evaluation using Triple Aim criteriaUnexpected results

Next steps- cost effective analysis