As well as providing the most accurate and

relevant advice possible, our compliance

division ensures all of our clients' policies are

kept up to date. Our account managers also

visit each of our commercial clients at least

once a year to make sure their policies are

still the most effective they can be. Many of

our largest clients have been with us for over

30 years.

Since 2002, Fergusons has partnered with the

trusted industry-leading firm, Austbrokers,

which allows our clients to enjoy even more

strength and security in their insurance.

Our enthusiastic team keeps on top of

changes through ongoing training. They have

the skills and the industry experience to

always structure the right insurance for each

client.

We only recommend insurance on behalf of

companies who are licensed to operate in

Australia, which means they are regulated

and overseen by the appropriate authorities.

Fergusons is a long-standing member of the

National Insurance Brokers Association

(NIBA), and we are committed to upholding

its high ethical standards.

We pride ourselves on providing the

most personalised and thorough service

to our clients across Australia.

Our Directors, Account Managers and support

staff have years of experience, which enables

us to offer the highest level of expert service

to all our clients.

We take the time to understand our clients'

businesses so that we can best identify the

right type of insurance they require. We then

source the most competitive products and

premium options to consider.

Every Fergusons client is allocated an

account manager to carefully manage

their insurance portfolio.

We do more than just arrange insurance:

We assist you if you need to make a claim

We provide advice on a number of financial services including life insurance, income protection, investment and superannuation

We offer a premium funding option to pay premiums over monthly periods which can help with cash flow.

Some of the most common policies we provide include:

BUSINESS INSURANCE

Business insurance packages for manufacturing, wholesaling, retailing, office, trades and many more industries

Commercial Strata Title Industrial Special Risks Motor Vehicle — Commercial and Fleet Public and Products Liability Business Interruption Construction and Builder’s Warranty Income Protection, Keyman, Life, Partnership, Salary

Continuance and Superannuation Business Continuity Engineering Marine Transit

PERSONAL INSURANCE

Boat Home and Contents Jewellery and valuables Life and superannuation Motor vehicle Personal liability Residential Strata Title Travel

1. Make sure your premises are safe and secure. 2. For glass claims, please contact either O'Brien's

Glass on 1800 645 011 or Scotia Group on 1300 726 842 if in the Melbourne metropolitan area.

3. For burglary claims, please contact the police to report the incident. Make a list of items that have been stolen or damaged.

4. For emergency repairs to premises, please contact your preferred repairer or Scotia Group on 1300 726 842 if in the Melbourne metropolitan area.

5. Contact us to report the incident. Your account manager will advise you on how to lodge a claim.

1. Check for injuries. Call 000 for an ambulance if anyone is injured.

2. Write down the name, address, phone number, vehicle registration number and licence number of other drivers involved, and of any witnesses. Make a note of any other drivers' insurance companies.

3. If possible, take photos of the accident scene and vehicle damage.

4. Notify the police if required by law. 5. Do not drive your vehicle unless it is safe to do so. 6. If your vehicle needs towing, phone accident

allocation and have your vehicle towed to the closest repairer or safe place.

7. Do not accept blame for the accident. There is also no need to insist anyone else is at fault. Simply record the information you need – your insurer will establish who is at fault.

Ferguson Insurance Brokers