SheSays: Towards a new way of making

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TOWARDS A NEW WAY OF MAKING

description

This is the deck from a talk I gave at the June 2011 SheSays conference on digital anthropology and user research. It covers my thoughts on new ways of making, customer development, and a few tips we might take out of the anthropological handbook.

Transcript of SheSays: Towards a new way of making

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TOWARDS A NEW WAY OF MAKING

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“In a world getting more and more democratic,film directing is the last resort for dictators”

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THE OLD WAY OF MAKING being a maker is expensive, complex and isolated

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A NEW WAY OF MAKINGbegins with widespread access to simple and effective publishing tools

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A NEW WAY OF MAKINGleads to self-starting, crowdfunding and quite literally, making your own

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Focus groups and making workshops

Smarter web feedback forms

Blogs

Twitter and Facebook

Skype interviews and screen sharing

KISS insights

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“Companies really need to be looking at the social revolution for possibly one reason over everything else: insights into human behaviour that can lead to future innovations or even product/service improvements."

DAVID ARMANOWriting in 2008 about the emergenceof digital anthropology

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THE IMPORTANCE OF CULTURAL RELATIVITYas we’re learning about people through their digital + social behaviour

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Makers must adapt to survive

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Makers must adapt to survive

This means listening, responding...

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Makers must adapt to survive

This means listening, responding...

...and pivoting

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1. Make friends with the locals

2. Observe – and don’t overthink

3. Respond quickly and in little ways

4. Be thoughtful about your aims: maintain, throw out, shift ideas

5. Be ready to learn from your users

TIPS FOR MAKERS IN A MORE CONNECTED AGE** of course, you can’t take everyone’s advice on board

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THANK YOUSara Williams, Made by Many

@saradotdub@madebymany