7/26/2019 Shell Safety Day P1 V1

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INTERVENTION - TT CHRONIC UNEASE6 May 2015

 Agreement on immediate action

Focus on behaviours, not individuals

To help create a proactive and safe

 working environment 

Conversation related to unsafe acts

Open questions and active listening

Learning opportunity 

 What could go wrong and for whom?

Good InterventionLearning toIntervene

Bad Intervention

 You and I are responsibleto intervene with each other.

Failure to intervene is likean unsafe act.

Feedback and your stories

 What is Intervention?

Copyright of Royal Dutch Shell plc,2014 RESTRICTED  Vianney Koelman (PTI/CT), Kaushik Basak (PTD/TCP), Abhishek Srivastava (PTE/PREQ)

Make a Connection

Explore Options Commitment  

Be Attentive Seek to Understand

Urgent Intervention isRarely Necessary 

ah ha I understand!

Be Specific... who, what,when, where 

Focus on the 

Issue/ Behaviour 

Declare 

their say 

SamePage

1 2 3

To

SayThank you actions

follow up 

What Prevent us from speaking up?? 

Characterto accept 

Courage to intervene 

Thankyou!Saw Heard  

Explain

2:1

I Should Speak up 

....But I won’t 

Choice Speak up! Speak up! Speak up!

Safetyis # 1

Speak up inZ nameSafety of