Sharpen Client Focus & Reduce Service Delivery Costs with ... · Sharpen Client Focus & Reduce...

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Sharpen Client Focus & Reduce Service Delivery Costs with our Emergys Accelerated Enterprise Solution with SAP A pre-packaged solution with everything you need to run your business.

Transcript of Sharpen Client Focus & Reduce Service Delivery Costs with ... · Sharpen Client Focus & Reduce...

Page 1: Sharpen Client Focus & Reduce Service Delivery Costs with ... · Sharpen Client Focus & Reduce Service Delivery Costs with our Emergys Accelerated Enterprise Solution with SAP A pre-packaged

Sharpen Client Focus & Reduce Service Delivery Costs with our

Emergys Accelerated Enterprise Solution with SAP A pre-packaged solution with everything you need to run your business.

Page 2: Sharpen Client Focus & Reduce Service Delivery Costs with ... · Sharpen Client Focus & Reduce Service Delivery Costs with our Emergys Accelerated Enterprise Solution with SAP A pre-packaged

The Functionality Required to Run Your Core Business.

FI Financial

Accounting

CO Cost

Controlling

SD Sales &

Distribution

MM Materials

Management

PS Project Systems

BI Lumira BOBJ

HANA

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Why AES for Services? INCREASE REVENUE Identify new revenue opportunities and increase the lifetime worth of your customers

DELIVER QUALITY SERVICES FASTER Create a scalable, repeatable process that allows you to deliver quality service faster

IMPROVE PROFITABILITY Maximize visibility into processes and operations and leverage real-time insights to drive sales and return business

IMPROVE RESOURCE MANAGEMENT Manage resource and talent pools according to demand

SUPPORT COMPLEXITY Support a wide range of advanced and complex billing models

IMPROVE RELATIONSHIPS Enhance communications and strengthen your relationships with customers, partners, and employees

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AES Scenarios for Services

Quote to Cash

Sales Order with Fixed Price and T & M Billing (Extended)

Sales Order with Partial and Down Payment

Sales Order with External Resources

Service Management

Period End Closing Service Orders

Internal Maintenance

Spot Consulting with Fix Priced Billing

Sales Order with Fixed Price and T&M Billing

Service with Time and Material based Billing

Service Contract with Periodic Billing

Service with Fix Priced Billing

External Procurement of Third-party Resources

Sales of Planned Services

Depot Repair

Maintenance and Warranty Processing

Easy Depot Repair

Supply Replacement Material

Supply to Market

Project with Fixed Price and T&M Billing

Internal Project

Period End Closing Projects

SAP ERP Reports for Project Systems

Offline Time Recording

Project with Milestone Billing

Project with Percentage of Completion

Time Recording External Resources

Project with Sales Order with Fixed Price and Time & Material

Project with Sales Order with Partial and Down Payment

Project with Sales Order with External Resources

Enterprise Management & Support

Travel Management

Activate Document Splitting for Services Industries

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EMERGYS AES - Pre-Configured Reports

SAP Business Object Report 25 Reports INCLUDED

Services Personnel Location Analysis Personnel Travel Expense Analysis Travel Behavior

Manufacturing Material Analysis Stock Overview Work Center Analysis

Dashboard

Financials General Ledger Statement Financial Statements Accounts Payables Open Items Cost Center Analysis Orders Cost Analysis Controlling Dashboard

Sales Customer Fact Sheet List of Sales Orders Billing Documents Customer Analysis Sales Organization Analysis Sales Volume Analysis Credit Memo Analysis Sales Dashboard Order Pipeline Status Dashboard

Purchasing Purchasing Group Analysis Vendor Analysis Vendor Fact Sheet Vendor Comparison

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Emergys Support Contact Information

Emergys SAP Support: Toll free number (US & Canada): 1-888-312-2757

Local Support Hotline (US): 1-919-338-2512 Local Support Hotline (Canada): 1-403-671-6979

Emergys SAP Support Email: [email protected]

Emergys SAP Support Fax: 1-919-484-1699

Webpage: http://service.emergys.com

Support Hours:

Monday – Friday8AM