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Symantec NetBackup for

Microsoft SharePoint ServerAdministrators Guide

for Windows

Release 7.0.1


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Thesoftwaredescribedin this book is furnishedunder a license agreementand maybe used

only in accordance with the terms of the agreement.

Documentation version 7.0.1

Legal Notice

Copyright 2010 Symantec Corporation. All rights reserved.

Symantec, Veritas, NetBackup and the Symantec Logo are trademarks or registered

trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other

names may be trademarks of their respective owners.

This Symantec product may contain third party software for which Symantec is required

to provide attribution to the third party (Third Party Programs). Some of the Third Party

Programs areavailableunderopen sourceor free software licenses. TheLicense Agreement

accompanying the Software does not alter any rights or obligations you may have under

those opensourceor freesoftware licenses. PleaseseetheThird Party Legal Notice Appendixto this Documentation or TPIP ReadMe File accompanying this Symantec product for more

information on the Third Party Programs.

Portions of this software are derived from theRSA Data Security, Inc. MD5 Message-Digest

Algorithm. Copyright 1991-92, RSA Data Security, Inc. Created 1991. All rights reserved.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation/reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization of

Symantec Corporation and its licensors, if any.

THE DOCUMENTATIONIS PROVIDED"ASIS" ANDALL EXPRESS ORIMPLIED CONDITIONS,

REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,

ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO

BELEGALLYINVALID.SYMANTECCORPORATION SHALLNOT BELIABLE FORINCIDENTAL

OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,

PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED

IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

TheLicensedSoftwareand Documentation are deemedto be commercial computer software

as defined in FAR12.212 andsubjectto restricted rights as defined in FARSection 52.227-19

"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in

Commercial Computer Software or Commercial Computer Software Documentation", as

applicable, and any successor regulations. Any use, modification, reproduction release,performance,display or disclosure of theLicensedSoftwareandDocumentation by theU.S.

Government shall be solely in accordance with the terms of this Agreement.


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Symantec Corporation

350 Ellis Street

Mountain View, CA 94043

http://www.symantec.com
http://www.symantec.com/http://www.symantec.com/


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Technical Support

Symantec Technical Support maintains support centers globally. Technical

Supports primary role is to respond to specific queries about product features

andfunctionality. The Technical Support group also createscontentforour online

Knowledge Base. The Technical Support group works collaboratively with the

other functional areas within Symantec to answer your questions in a timely

fashion. Forexample,theTechnicalSupport groupworkswith Product Engineering

andSymantec Security Response to provide alerting services andvirus definition

updates.

Symantecs support offerings include the following:

A range of support options that give you the flexibility to select the right

amount of service for any size organization Telephone and/or Web-based support that provides rapid response and

up-to-the-minute information

Upgrade assurance that delivers software upgrades

Global support purchased on a regional business hours or 24 hours a day, 7

days a week basis

Premium service offerings that include Account Management Services

For information about Symantecs support offerings, you can visit our Web site

at the following URL:

www.symantec.com/business/support/

All support services will be delivered in accordance with your support agreement

and the then-current enterprise technical support policy.

Contacting Technical Support

Customers with a current support agreement may access Technical Support

information at the following URL:


Before contacting Technical Support, make sure you have satisfied the systemrequirements that are listed in your product documentation. Also, you should be

at the computer onwhich the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

available:

Product release level
http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/


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Hardware information

Available memory, disk space, and NIC information

Operating system Version and patch level

Network topology

Router, gateway, and IP address information

Problem description:

Error messages and log files

Troubleshooting that was performed before contacting Symantec

Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registrationor a license key, accessourtechnical

support Web page at the following URL:


Customer service

Customer service information is available at the following URL:


Customer Service is available to assist with non-technical questions, such as the

following types of issues:

Questions regarding product licensing or serialization

Product registration updates, such as address or name changes

General product information (features, language availability, local dealers)

Latest information about product updates and upgrades

Information about upgrade assurance and support contracts

Information about the Symantec Buying Programs

Advice about Symantec's technical support options

Nontechnical presales questions

Issues that are related to CD-ROMs or manuals
http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/


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Support agreement resources

If you want to contact Symantec regarding an existing support agreement, please

contact the support agreement administration team for your region as follows:

[email protected] and Japan

[email protected], Middle-East, and Africa

[email protected] America and Latin America
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4

Chapter 1 Introducing NetBackup for SharePoint Server . . . . . . . . . . . . . 11

About NetBackup for SharePoint Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About NetBackup for SharePoint features ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Backup operations ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Automatic backups ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Manual backups ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

User-directed backups ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About the contents of a SharePoint Server 2010 and SharePoint

Foundation 2010 backup .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About the contents of a SharePoint Server 2007 and Windows

SharePoint Services 3.0 backup .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the contents of a SharePoint Server 2003 and Windows

SharePoint Services 2.0 backup .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Restore operations ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Server-directed restore ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Redirecting a restore ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Limitations on backups and restores ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

NetBackup File System Daemon .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Online documents ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 2 Installing NetBackup for SharePoint Server . . . . . . . . . . . . . . . . . . 21

Planning the installation of NetBackup for SharePoint Server ... . . . . . . . . . . . 21

Verifying the operating system and platform compatibility for

NetBackup for SharePoint Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

NetBackup server and client software requirements for

NetBackup for SharePoint Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SharePoint server software requirements for NetBackup for

SharePoint Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Requirements for installing the SQL back-end servers in a

cluster ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adding the NetBackup for SharePoint Server license key ... . . . . . . . . . . . . . . . . . . 24

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Chapter 3 Installing and configuring NFS for SharePointGranular Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

About installing and configuring Network File System (NFS) for

SharePoint Server Granular Recovery ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Requirements to perform backups and restores with Granular

Recovery Technology (GRT) ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configurations that are supported for SharePoint Granular

Recovery ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

About configuring Services for Network File System (NFS) on the

Windows 2008 and Windows 2008 R2 NetBackup media server

and NetBackup clients ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Enabling Services for Network File System (NFS) on Windows

2008 or Windows 2008 R2 .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Disabling the Client for NFS on the media server ... . . . . . . . . . . . . . . . . . . . . . . 33Disabling the Server for NFS .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

About configuring Services for Network File System (NFS) on the

Windows 2003 R2 SP2 NetBackup media server and NetBackup

clients ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing Services for NFS on the Windows 2003 R2 SP2 media

server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing Services for NFS on SQL back-end servers with

Windows 2003 R2 SP2 .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring a UNIX or Linux media server and Windows clients for

backups and restores that use Granular Recovery

Technology .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring a different network port for NBFSD .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 4 Configuring NetBackup for SharePoint Server . . . . . . . . . . . . . 45

About user interface terminology .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring the log on account for the NetBackup Client Service ... . . . . . . . 46

Configuring host properties for SharePoint clients ... . . . . . . . . . . . . . . . . . . . . . . . . . . 46

SharePoint properties ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Specifying theaccount that logs on to theSharePointapplication

server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Performing consistency checks ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

About NetBackup for SharePoint Server consistency check

options ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring restores for multiple SharePoint Server hosts ... . . . . . . . . . . . . . . . 50

Configuring an SharePoint backup that uses Granular Recovery

Technology (GRT) ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

About a non-granular backup vs. a backup that uses Granular

Recovery Technology (GRT) ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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About disk storage units and restores using Granular Recovery

Technology (GRT) ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Limitations andconditions for restoresusing GranularRecovery

Technology (GRT) ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53About configuring a backup policy for a SharePoint database ... . . . . . . . . . . . . 54

Policy recommendations for SharePoint Server 2007 and

later ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Policy recommendations for SharePoint Server 2003 .... . . . . . . . . . . . . . . . . 56

Adding a new NetBackup for SharePoint Server policy ... . . . . . . . . . . . . . . . 57

About policy attributes for NetBackup for SharePoint

Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Adding schedules to a NetBackup for SharePoint Server

policy ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Adding clients to a NetBackup for SharePoint Server policy ... . . . . . . . . 64

Creating a backup selections list for a SharePoint Serverpolicy ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Testing configuration settings ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Chapter 5 Performing backups and restores of SharePointServer, SharePoint Foundation, and WindowsSharePoint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

About NetBackup for SharePoint Server backup and restores ... . . . . . . . . . . . . 69

About user-directed backups of SharePoint Server, SharePoint

Foundation, and Windows SharePoint Services ... . . . . . . . . . . . . . . . . . . . . . . . . . 70Specifying the server and client for a SharePoint Server backup

operation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

About backup options for NetBackup for SharePoint ... . . . . . . . . . . . . . . . . . 71

Performing a user-directed backup of SharePoint Server,

SharePoint Foundation, or Windows SharePoint

Services ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

About restores of SharePoint Server, SharePoint Foundation, and

Windows SharePoint Services ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Specifyingtheserver, client, and thepolicy type fora SharePoint

Server restore operation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Restore options for SharePoint Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74How the NetBackup Recovery Assistant restores SharePoint

Server, SharePoint Foundation, and Windows SharePoint

Services ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Restoring SharePointServer,SharePointFoundation,or Windows

SharePoint Services ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Restoring the SharePoint 2007 Shared Services Provider when

in a state of unprovisioning .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

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About requirements for restores of individual SharePoint items

using Granular Recovery Technology (GRT) ... . . . . . . . . . . . . . . . . . . . . . . . 83

Restoring individual SharePoint items from full database

backups ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Recoveringa SharePoint Web application in a farm with multiple

front-end servers (SharePoint 2007 or later) .. . . . . . . . . . . . . . . . . . . . . . . . 87

Restoring a deleted SharePoint list .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Redirecting a restore of a SharePoint Web application .... . . . . . . . . . . . . . . 93

Redirecting a restore of a SharePoint 2003 portal site or team

site ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Redirecting individual SharePoint items to a file path .... . . . . . . . . . . . . . . . 96

Chapter 6 Disaster recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

About disaster recovery of a SharePoint Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Requirements for disaster recovery of a SharePoint Server ... . . . . . . . . . . . . . . . 99

Recovering a SharePoint 2010 Server (without BMR) ... . . . . . . . . . . . . . . . . . . . . . 100

Recovering a SharePoint 2007 Server (without BMR) ... . . . . . . . . . . . . . . . . . . . . . 100

Recovering SharePoint 2003 Server (without BMR) ... . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

About debug logging .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Enabling the debug logs for a NetBackup Windows client

automatically ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Enabling the debug logging for NetBackup for SharePointmanually ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting the debug level on a Windows client ... . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

About NetBackup status reports ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

About operational reports ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

About progress reports ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Viewing the status of a NetBackup operation .... . . . . . . . . . . . . . . . . . . . . . . . . . 106

Troubleshooting jobs that use Granular Recovery Technology

(GRT) ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

About troubleshooting SharePoint restore operations ... . . . . . . . . . . . . . . . . . . . . 107

About NetBackup for SharePoint and client-side deduplication .... . . . . . . . 108

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . 109

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Introducing NetBackup forSharePoint Server

This chapter includes the following topics:

About NetBackup for SharePoint Server

About NetBackup for SharePoint features

Backup operations

About the contents of a SharePoint Server 2010 and SharePoint Foundation

2010 backup

About the contents of a SharePoint Server 2007 and Windows SharePointServices 3.0 backup

About the contents of a SharePoint Server 2003 and Windows SharePoint

Services 2.0 backup

Restore operations

Limitations on backups and restores

NetBackup File System Daemon

Online documents

About NetBackup for SharePoint ServerNetBackupforSharePoint extends thecapabilitiesof NetBackupto include online

backups and restores of the following:

SharePoint Foundation 2010

Only NetBackup 7.01 and later versions support SharePoint 2010.

1Chapter


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Microsoft Office SharePoint Server 2007

Microsoft SharePoint Portal Server 2003

Windows SharePoint Services (WSS) 3.0 Windows SharePoint Services (WSS) 2.0

For more information about which SharePoint objects NetBackup supports in a

backup, see the following:

See About the contents of a SharePoint Server 2010 and SharePoint Foundation

2010 backup on page 15.

See About the contents of a SharePoint Server 2007 and Windows SharePoint

Services 3.0 backup on page 17.



The NetBackup agent for Microsoft SharePoint Server is an optional, add-on

component to the NetBackup for Windows client software. Because this product

is tightly integrated with the Backup, Archive, and Restore interface, this manual

provides only an overview of NetBackup functionality. Backup operations and

restore operations for SharePoint Server are identical to other NetBackup file

operations, except where noted.

Microsoft SharePoint Server, Microsoft Office SharePoint Server, or Microsoft

SharePoint Portal Server may be abbreviated to either SharePoint Server or to

SharePoint. Unless otherwise noted, the text implies SharePoint Foundation orWindows SharePoint Services when SharePoint is discussed.

About NetBackup for SharePoint featuresTable 1-1 describes the features for the NetBackup for SharePoint agent.

Table 1-1 NetBackup for SharePoint agent features

DescriptionFeature

SharePoint Server objects can be backed up without taking theSharePoint Server offline. SharePoint services and data are

available during the backup.

Online backup

NetBackup supports full and differential-incremental backups

of SharePoint.

SharePoint Server

backup methods

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Table 1-1 NetBackup for SharePoint agent features (continued)

DescriptionFeature

Tight integration with NetBackup means the following:

An administrator already familiar with NetBackup

procedures and software can easily configure and use

NetBackup to performSharePoint Server backup andrestore

operations.

Features and strengths of the NetBackup product suite are

available to the SharePoint Server backup user. These

featuresincludescheduledanduser-directed operations and

in-line tape copy. These features are described in detail.

See the NetBackupAdministrators Guide, Volume I.

Tight NetBackupintegration

You can administer the backup and recovery of multipleSharePoint Server installations from a central location.

Central administration

SharePoint Server backups are saved directly to a wide variety

of storage devices that NetBackup supports.

Media management

Administrators can set up schedules for automatic, unattended

backups for local or remote clients across the network. These

backups are managed entirely by the NetBackup server from a

central location. The administrator can also manually back up

the clients. Auto discovery is used for SharePoint Server

installations.Thetopology is readfromtheSharePointfront-end

Web server and the backup selection list is automatically built.

See About the contents of a SharePoint Server 2010 and

SharePoint Foundation 2010 backup on page 15.


Windows SharePoint Services 3.0 backup on page 17.


Windows SharePoint Services 2.0 backup on page 18.

Automated backups

A user can perform backups of SharePoint Server resources

through the Backup, Archive, and Restore client interface on

the front-end Web server.

User-directed backups

NetBackup can back up and restore standalone installations of

SharePoint Foundation or Windows SharePoint Services.

Backups and restores of

standalone SharePoint

Foundation or Windows

SharePoint Services

(WSS)

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Table 1-1 NetBackup for SharePoint agent features (continued)

DescriptionFeature

Compression increases backup performance over the networkand reduces the size of the backup image that is stored on the

disk or tape. NetBackup does not support compression of the

backups that use Granular Recovery Technology.

Compression of backups

When the Encryption attribute is enabled, the server encrypts

the backup for the clients that arelistedinthe policy. NetBackup

does not support encryption of backups that use GRT.

Encryption

An administrator who uses the Backup, Archive, and Restore

interface can browse SharePoint Server backups and select the

ones to restore.

Restore operations

When a backup uses GRT, users can restore individual items

and documents sets directly from any full database backup of

a Web application or portal. A separate granular-level backup

is notneeded. This feature adds an extra step that identifies the

items withinthe database. This step lets yourecover individual

items later.

Restores of individual

itemsand documentsets

usingGranularRecovery

Technology (GRT)

You can redirect the restore of the following:

SharePoint Web applications and SharePoint 2003 portals

or team sites to an alternate URL within the same farm.

Individual SharePoint items anddocument sets to a file pathon the same site.

Redirected restore

You can restore the backups that were created with versions of

NetBackup before 6.5.4. However, new 6.5.4 features are not

supported with backups that were created with previous

versions. For example, you cannot restore list items from a

NetBackup 6.5.3 or earlier backup.

Supportforbackupsthat

were created with

previous NetBackup

versions

Backup operationsYou can use the NetBackup for SharePoint Server agent to back up the entire

SharePoint Server farm or individual components.

See About the contents of a SharePoint Server 2010 and SharePoint Foundation

2010 backup on page 15.



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NetBackup provides the following methods to perform backups:

Automatic

Manual

User-directed

For general information on backup methods in NetBackup see the NetBackup

Administrators Guide,Volume I.

Automatic backups

The NetBackup administrator can schedule the backups that occur automatically

and unattended under the control of the NetBackup Server.

The following types of automatic backups are available:

The entire contents in the backup selections list are backed

up.

Full schedule

Only the contents that have been added or changed since the

previous full or incremental are included in the backup.

Differential incremental

Manual backupsManual backup may be used for special events. A manual backup includes all the

items in the backup selections list of the policy you selected for backup.

User-directed backups

User directed backups require a User Backup schedule to be defined on a

SharePoint policy on the NetBackup Server. A user-directed backup includes the

entire contents of the items that are selected for backup. This type of backup is

only supported from the SharePoint application host, not on other hosts where

only SharePoint objects are present.

About the contents of a SharePoint Server 2010 andSharePoint Foundation 2010 backup

SharePoint 2010 offers new metadata features including tags, social bookmarks,

and content ratings. These new types of metadata are stored in the service

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applications that reside outside of the content database. For example, content

ratings reside in the Managed Metadata Service application. You can also create

custom service applications and store metadata in them. You should make sure

to back up all of your serviceapplications to ensure that all metadata is protected.Since metadata is stored outside of the content database, it cannot be restored

using Granular RecoveryTechnology (GRT). Youcan, however, use GRT to restore

SharePoint data with metadata attached to it. As long as the metadata resides in

the same service application, SharePoint maintains the link between the two

items.

Table 1-2 lists the SharePoint Server farm or the SharePoint Foundation

components that you can back up and restore with NetBackup for SharePoint.

Table 1-2 SharePoint Server 2010 and SharePoint Foundation 2010

components

SharePoint Server 2010 farm and SharePoint Foundation 2010 components

Configuration database

InfoPath Forms Services

SharePoint Server State Service

Microsoft SharePoint Foundation Web Application

WSS Administration

SharePoint Server State Service Proxy

SPUserCodeV4

Microsoft SharePoint Server Diagnostics Service

Global Search Settings

SharePoint Foundation Help Search

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Table 1-2 SharePoint Server 2010 and SharePoint Foundation 2010

components (continued)

SharePoint Server 2010 farm and SharePoint Foundation 2010 components

Shared Services:

Shared Service Applications

Access Services

Secure Store Service

PerformancePoint Service Application

Visio Graphics Service

Managed Metadata Service

Excel Services Application

Security TokenService Application

Word Automation Services User Profile Service Application

Business Data Connectivity Service

Search Service Application

Shared Services Proxies

Business Data Connectivity Service

Word Automation Services

Managed Metadata Service

PerformancePoint Service Application

Secure Store Service

Search Service Application Web Analytics Service Application

User Profile Service Application

Visio Graphics Service

About the contents of a SharePoint Server 2007 andWindows SharePoint Services 3.0 backup

Table 1-3 lists the SharePoint Server farm components or Windows SharePoint

Services that you can back up and restore with NetBackup for SharePoint.

Table 1-3 Comparison of SharePoint Server 2007 and Windows SharePoint

Services 3.0 components

Windows SharePoint ServicesSharePoint Server 2007 farm

Configuration databaseConfiguration database

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Table 1-3 Comparison of SharePoint Server 2007 and Windows SharePoint

Services 3.0 components (continued)

Windows SharePoint ServicesSharePoint Server 2007 farm

Global settings

Single Sign-on database

WSS Help Search:

Index files

Search database

Shared Services:

Services database

Shared Search Index

Index files

Search database

Web application

Content database

WSS Administration:

Web application

Content database

Web application

About the contents of a SharePoint Server 2003 andWindows SharePoint Services 2.0 backup

Table 1-4 lists the SharePoint Server farm components or Windows SharePoint

Services that you can back up and restore with the SharePoint agent.

Table 1-4 Comparison of SharePoint Server 2003 Farm and Windows

SharePoint Services 2.0 components

Windows SharePoint ServicesSharePoint Server Farm

Configuration databaseConfiguration database

Team site:

Team database

Single Sign-on database

Portal sites and their associated databases:

Content database

User profile database

Services database

Index databases

Team databases

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Restore operationsUse the Backup, Archive, and Restore interface to initiate SharePoint Server

restore operations. This interface letsyouselect the NetBackup Server fromwhichthe objects are restored and the client whose backups you want to browse. Based

upon these selections, you can browse the backup history, select individual items

and launch a restore. The NetBackup Recovery Assistant lets you restore

SharePoint resources with one click and determines the sequence in which the

resources are restored.

Server-directed restoreAn administrator can browseforandrestore databases andindividual items. Users

also can restore the security settings on a selected item. Objects that users can

restore include the following:

One or more databases

Individual documents in a Document library

Entire sites

Subsites

Entire lists

Document sets

Individual list items

Redirecting a restore

A SharePoint Web application can be redirected to a different Web application in

thesame farm. A SharePoint 2003 portal site canbe redirected to a different portal

site in an existing farm. A SharePoint 2003 team site can be redirected to another

Windows SharePoint Services site. Individual documents or items canbe redirected

to a file system.

Limitations on backups and restoresThe following limitations exist when you perform backups and restores of

SharePoint Server:

Redirected restores areonly supported forWebapplicationsor forSharePoint

2003 portals or team sites. You cannot redirect this type of restore to another

farm but you can redirect the restore within the original farm.

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The following cannot be redirected to another Web application or another

SharePoint 2003 portal or team site:

Documents and folders (These items can be redirected to a file system.)

Farm Configuration database and Single Sign-on database

Index Files or Index database

SharePoint policies do not support multiple data streams.

If you perform a restore of a SharePoint 2010 item with Granular Recovery

Technology, any SharePoint 2010 user ratings and tags are synchronized to

the current settings of the user rating and tags in the respective metadata

databases.

Due to Microsoft API limitations, NetBackup does not support backups of the

following:

Application Registry service application

Word Automation Services

Web Analytics services

NetBackup File System DaemonThe NetBackup File System Daemon (NBFSD) on the NetBackup media server is a

process that allows NetBackup clients to mount, browse, andread tarimages. Thisprocess is used with a client for Granular Recovery Technology (GRT) operations.

These operations include backups, browsing for backup images, restores, and

duplication.

Online documentsNetBackup documents are delivered on a documentation CD that is included with

the NetBackup media kit. Contact your NetBackup administrator to obtain the

location of this CD or to have the files installed on your computer.

These online documents are in Adobe Portable Document Format(PDF). To viewPDF documents, you must use the Adobe Acrobat Reader. You can download the

reader from:

http://www.adobe.com

Symantec assumes no responsibility for the installation and use of the reader.

Fora completelist of NetBackuptechnicaldocuments, see theRelated Documents

appendix in the NetBackupRelease Notes.

Introducing NetBackup for SharePoint ServerNetBackup File System Daemon

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Installing NetBackup forSharePoint Server


Planning the installation of NetBackup for SharePoint Server

Verifying the operating system and platform compatibility for NetBackup for

SharePoint Server

Adding the NetBackup for SharePoint Server license key

Planning the installation of NetBackup for SharePointServerEvery NetBackup server includes the NetBackup client software by default.

Therefore you can use NetBackup for SharePoint Server on a NetBackup server

or client (if NetBackup for SharePoint Server is supported on that platform).

Perform the following tasks before you use NetBackup for SharePoint Server.

Table 2-1 Installation steps for NetBackup for SharePoint Server

DescriptionActionStep

See Verifying theoperating systemandplatform

compatibility for NetBackup for SharePoint

Server on page 22.

Verify the operating system and platform

compability.

Step 1

See NetBackup server and client software

requirements for NetBackup for SharePoint

Server on page 23.

Verify the NetBackup server and client

requirements for NetBackup for SharePoint

Server.

Step 2

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Table 2-1 Installation steps for NetBackup for SharePoint Server (continued)


See SharePoint server software requirementsfor NetBackupforSharePoint Server onpage 23.

Verify the SharePoint software requirements forNetBackup for SharePoint Server.

Step 3

See About installing and configuring Network

FileSystem (NFS) forSharePoint Server Granular

Recovery on page 25.

If you plan to useGranular Recovery Technology

(GRT) to restore individual SharePoint items,

reviewtheinformation aboutNetworkFileSystem

(NFS).

Step 4

See Requirements for installing the SQL

back-end servers in a cluster on page 24.

If you installed the SQL back-end servers in a

cluster, review the requirements for that

environment.

Step 5

SeeAddingtheNetBackup forSharePoint Server

license key on page 24.Addthe license keyfor NetBackup for SharePointServer.

Step 6

Verifying the operating system and platformcompatibility for NetBackup for SharePoint Server

Verify that the NetBackup for SharePoint Server agent is supported on your

operating system or platform.

To verify operating system and compatibility

1 Go to the Symantec Support Web page:

http://www.symantec.com/business/support/index.jsp

2 In the ProductFinder box, type NetBackup Enterprise Server and click

the > icon.

3 From the list on the right, click on CompatibilityList.

4 In the list of documents, click on the following document:

NetBackup (tm) x.xDatabase Agent Software Compatibility List (Updated

date_updated)

For x.x, look for the current release. For date_updated, look for the most

recent date.

Installing NetBackup for SharePoint ServerVerifying the operating system and platform compatibility for NetBackup for SharePoint Server

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NetBackup server and client software requirements for NetBackup forSharePoint Server

Verify that the following requirements are met for the NetBackup server and

client software:

The NetBackup server software is installed and operational on the NetBackup

server. The NetBackup server platform can be any that NetBackup supports.

See the NetBackup Installation Guide.

The NetBackup client software is installed on all SharePoint servers, with two

exceptions. The client software does not need to be installed on the Search or

Job servers.

If you want to take advantage of any new features that are included in

NetBackup for SharePoint Server in NetBackup 7.0.1, you must upgrade your

NetBackupforSharePoint Serverclients. The media serverandNetBackupfor

SharePoint Server clients must be at the same NetBackup version.

Make sure that you configure any backup media that the storage unit uses.

The number of media volumes that are required depends on several things:

The devices used

The sizes of the databases that you want to back up

The amount of data that you want to archive

The size of your backups

The frequency of backups or archives

See the NetBackupAdministrators Guide,Volume I.

SharePoint server software requirements for NetBackup for SharePointServer

Verify the following regarding the SharePoint server software on the NetBackup

server or client:

SharePoint server software must be installed and operational.

For SharePoint 2010, the Microsoft .NET Framework 4.0 is installed on the

SharePoint servers. For SharePoint 2007 and earlier, the Microsoft .NET

Framework 3.5 is installed on the SharePoint servers.

When you usemultiple front-endSharePoint servers, allfront-endserver Web

sites must be uniformly identified in IIS. Identify the sites with either host

headers or IP addresses, butnot both. An environment that mixes host headers

and IP addresses across multiple front-end servers is not supported.

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To prevent restore failures, the IIS Default Application Pool identity must be

a valid SharePoint user ID.

The SharePoint user should be an administrator user account.

Requirements for installing the SQL back-end servers in a cluster

NetBackup supports clustering of a back-end SQL Server in a Veritas Cluster

Server (VCS) or a Microsoft Cluster Server (MSCS) environment.

For more information, see your VCS or your MSCS documentation.

Adding the NetBackup for SharePoint Server license

keyTo use NetBackup for SharePoint Server, add a valid license key for it on the

master server. More information is available on how to add license keys.


To add a NetBackup for SharePoint Server license key in the NetBackup

Administration Console

1 On the master server, open the NetBackup Administration Console.

2 ChooseHelp> LicenseKeys.

3 Click the New icon.

4 Type the license key and clickAdd.

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Installing and configuringNFS for SharePoint

Granular RecoveryThis chapter includes the following topics:

About installing and configuring Network File System (NFS) for SharePoint

Server Granular Recovery

Requirements to perform backups and restores with Granular Recovery

Technology (GRT)

Configurations that are supported for SharePoint Granular Recovery

About configuring Services for Network File System (NFS) on the Windows

2008 and Windows 2008 R2 NetBackup media server and NetBackup clients

About configuring Services for Network File System (NFS) on the Windows

2003 R2 SP2 NetBackup media server and NetBackup clients

Configuring a UNIX or Linux media server and Windows clients for backups

and restores that use Granular Recovery Technology

Configuring a different network port for NBFSD

About installing and configuring Network File System(NFS) for SharePoint Server Granular Recovery

NetBackup Granular Recovery leverages Network File System, or NFS, to read

individual objects from a database backup image. Specifically, the NetBackup

client uses NFS to extract data from the backup image on the NetBackup media

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server. The NetBackup clientuses ClientforNFS to mount and access a mapped

drive that is connected to the NetBackup media server. The NetBackup media

server handles the I/O requests from the client through NBFSD.

NBFSD is theNetBackup File System (NBFS) service that runs on themedia server.NBFSD makes a NetBackup backup image appear as a file system folder to the

NetBackup client over a secure connection.

Network File System, or NFS, is a widely recognized, open standard for client and

server file access over a network. It allows clients to access files on dissimilar

servers through a shared TCP/IP network. NFS is typically bundled with the host

operatingsystem. NetBackup uses Granular RecoveryTechnology (GRT) andNFS

to recover the individual objects that residewithin a database backupimage,such

as:

A user account from an Active Directory database backup

Email messages or folders from an Exchange database backup

A document from a SharePoint database backup

MultipleNetBackup agents thatsupportGRT (forexample,Exchange, SharePoint,

and Active Directory) can use the same media server.

Note: If you do not correctly configure NFS, restores of individual items using

GRT fail with an error 223 (An invalid entry was encountered).

Requirements to perform backups and restores withGranular Recovery Technology (GRT)

Table 3-1 Requirements for SharePoint Granular Recovery


See Configurations that are supported for

SharePoint Granular Recovery on page 27.

You have a supported SharePoint Server

configuration.

Step 1

See the NetBackupEnterprise Server andServerx.xOS Software Compatibility List.

You have a media server platform that supportsGRT.

Step 2

Onall SQL back-end servers and the media server,

ensure that the computer has an available drive

letter on which to mount the backup image.

Step 3

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Table 3-1 Requirements for SharePoint Granular Recovery (continued)


See Configuring the log on account for theNetBackup Client Service on page 46.

On all SQL back-end servers, do the following:

ConfiguretheNetBackup ClientService to log

on with a domain-privileged account.

For Windows 2003 R2 SP2, install the hotfix

for Client for NFS. The hotfix is available at

the following location:

http://support.microsoft.com/kb/947186

Step 4

See Aboutconfiguring Services for Network File

System(NFS) on the Windows 2008 andWindows

2008 R2 NetBackup media server and NetBackup

clients on page 28.

See Aboutconfiguring Services for Network File

System (NFS) on the Windows 2003 R2 SP2

NetBackup media server and NetBackup clients

on page 36.

See Configuring a UNIX or Linux media server

and Windows clients for backups and restores

that use Granular Recovery Technology

on page 43.

Enable or configure NFS for your environment:

Windows 2008 and Windows 2008 R2 media

server and clients

Windows 2003 R2 SP2 media server and

clients

UNIX/Linuxmedia server andWindowsclients

Step 5

Configurations that are supported for SharePointGranular Recovery

Table 3-2 shows the configurations that are supported for SharePoint Server

Granular Recovery. For information on the media server platforms that are

supported for Granular Recovery Technology (GRT) see the following:

NetBackupEnterprise Server andServer 7.xOS Software Compatibility List

Note: NetBackup does not support GRT with Windows Server 2003 R1 or earlierversions.

Installing and configuring NFS for SharePoint Granular RecoveryConfigurations that are supported for SharePoint Granular Recovery
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Table 3-2 Configurations that are supported for SharePoint Granular Recovery

Windows ServerSQL ServerSharePoint/WSS

Windows Server 2008 R2

Windows Server 2008

SQL 2008

SQL 2005 (64-bit)

SharePoint Server 2010

SharePoint Foundation


Windows Server 2008

SQL 2008

SQL 2005 (32-bit or 64-bit)

SQL Express

SharePoint Server 2007 SP1 (32-bit and 64-bit)

WSS 3.0 (32-bit and 64-bit)


SP2or later, 32-bit or 64-bit

SQL 2005 (32-bit or 64-bit)

SQL Express

SharePoint Server 2007 SP1 (32-bit and 64-bit)

WSS 3.0 (32-bit and 64-bit)

Windows Server 2003 R2SP2or later, 32-bit or 64-bitSQL 2005 (32-bit or 64-bit)SQL Express

SharePoint Server 2003 SP2WSS 2.0

About configuring Services for Network File System(NFS) on the Windows 2008 and Windows 2008 R2NetBackup media server and NetBackup clients

Table 3-3 Configuring NFS in a Windows 2008 or Windows 2008 R2

environment,


Before you install NFS on the media server or client(s), look for the

ONC Portmapper service. If it exists, stop it and disable it. Otherwise,

the installation of NFS Services for Windows fails.

Stop and disable the

Portmapper service.

Step 1

Enable NFS on the following:

The NetBackup media server

The SQL back-end servers

See Enabling Services for Network File System (NFS) on Windows2008 or Windows 2008 R2 on page 29.

Enable NFS.Step 2

You can disable the Server for NFS on the following:

The NetBackup media server

The SQL back-end servers

See Disabling the Server for NFS on page 34.

Disable Server for NFS.Step 3

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Table 3-3 Configuring NFS in a Windows 2008 or Windows 2008 R2

environment, (continued)


You can disable the Client for NFS on the NetBackup media server.

See Disabling the Client for NFS on the media server on page 33.

If the SQL back-end server resides on the media server, do not disable

the Client for NFS.

Disable Client for NFS.Step 4

Enabling Services for Network File System (NFS) on Windows 2008 orWindows 2008 R2

To restore individual items from a backupthat uses Granular Recovery Technology

(GRT),youmust enable Services for NetworkFileSystem.When thisconfiguration

is completed on the media server and the SQL back-end servers, you can disable

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To enable Services for Network File System (NFS) on Windows 2008 or Windows

2008 R2

1 Open the Server Manager.

2 In the left pane, click Roles and, in the right pane, click AddRoles.

3 In the Add Roles Wizard, on the BeforeYouBegin page, clickNext.



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4 On the SelectServerRoles page, underRoles, check the FileServices checkbox.

5 ClickNext.

6 On the FilesServices page, clickNext.

7 On the SelectRole Services page, uncheck File Server.




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8 Check Services forNetwork File System.

9 ClickNext and complete the wizard.

10 On the media server, configure the portmap service to start automatically atserver restart.

Issue the following from the command prompt:

sc config portmap start= auto

This command shouldreturnthestatus [SC] ChangeServiceConfig SUCCESS.

11 For each host in your configuration, choose from one of the following:

If you have a single host that functions as both the media server and the

SQL back-end server, you can disable the Server for NFS.

For a host that is only the NetBackup media server, you can disable the

Server for NFS and the Client for NFS.



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For a host that is only a SQL back-end server, you can disable the Server

for NFS.

Disabling the Client for NFS on the media serverAfter you enable Services for Network File System (NFS) on a host that is only a

NetBackup media server, you can disable the Client for NFS.

To disable the Client for NFS on the NetBackup media server


2 In the left pane, expand Configuration.

3 Click Services.

4 In the right pane, right-click on Client forNFS and click Stop.

5 In the right pane, right-click on Client forNFS and click Properties.




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6 In the ClientforNFSProperties dialog box, from the Startup type list, clickDisabled.

7 Click OK.

Disabling the Server for NFS

After you enable Services for Network File System (NFS) on the media server and

on the SQL back-end servers, you can disable Server for NFS.

To disable the Server for NFS


2 In the left pane, expand Configuration.



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3 Click Services.

4 In the right pane, right-click on Server forNFS and click Stop.

5 In the right pane, right-click on Server forNFS and click Properties.




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6 In the ServerforNFSPropertiesdialog box, from the Startuptype list, clickDisabled.

7 Click OK.

8 Repeatthis procedureforthemedia serverandforeach SQLback-end server.

About configuring Services for Network File System(NFS) on the Windows 2003 R2 SP2 NetBackup mediaserver and NetBackup clients

Note: NetBackup does not support Granular Recovery Technology (GRT) with

Windows Server 2003 R1 or earlier versions.

Installing and configuring NFS for SharePoint Granular RecoveryAbout configuring Services for Network File System (NFS) on the Windows 2003 R2 SP2 NetBackup media server and

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Table 3-4


See Table 3-5 on page 37.See Installing Services for NFS on

the Windows 2003 R2 SP2 media

server on page 37.

Install the necessary NFScomponentson theNetBackupmedia

server.

Step 1

See Table 3-5 on page 37.

See Installing Services for NFS on

SQL back-end serverswithWindows

2003 R2 SP2 on page 40.

Note: If the SQL back-end server

resides on the media server, install

all the components on the mediaserver.

Install the necessary NFS

components on the SQL back-end

servers.

Step 2

Table 3-5 NFS components required for Windows 2003 R2 SP2

NetBackup

media server

NetBackup clientNFS component

XClient for NFS

XMicrosoft Services for NFS Administration

XXRPC External Data Representation

XRPC Port Mapper

Installing Services for NFS on the Windows 2003 R2 SP2 media server

This topic describes how to install Services for NFS on a Windows 2003 R2 SP2

media server.

To install Services for NFS on the Windows 2003 R2 SP2 media server

1Click Start > Control Panel>AddorRemovePrograms.

2 ClickAdd/RemoveWindowsComponents.


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3 Check OtherNetwork File andPrint Services and click Details.

4 CheckMicrosoftServiceforNFS and click Details.


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5 Install the components that apply to your configuration.

If the host is only a NetBackup media server, check the following

components:

RPC External Data Representation

RPC Port Mapper

If you have a single host that functions as both the media server and the

SQL back-end server, check the following components:

Client for NFS

Microsoft Services for NFS Administration

RPC External Data Representation

RPC Port Mapper

Media server

and client

Media

server only

6 Click OK.

7 Click OK.

8 ClickNext and complete the Windows Components Wizard.

9 After the installation is complete, open Services in the Control Panel.

10 Depending on configuration of the host, verify that Client for NFS is runningor is stopped and disabled:


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For a single host that has both the media server and the SQL back-end

server, ensure Client for NFS is running.

For a host that is only a NetBackup media server, Client for NFS can be

stopped and disabled.

11 Configure the portmap service to start automatically at server restart.

Issue the following from the command prompt:

sc config portmap start= auto

This command shouldreturnthestatus [SC] ChangeServiceConfig SUCCESS.

Installing Services for NFS on SQL back-end servers with Windows2003 R2 SP2

This topic describes how to install NFS on the NetBackup clients with Windows

2003 R2 SP2. Only the clients that are SQL back-end servers require NFS. If a SQL

back-end server is also a NetBackup media server, you must follow a different

procedure.

See Installing Services for NFS on the Windows 2003 R2 SP2 media server

on page 37.

To install Services for NFS on the NetBackup clients with Windows 2003 R2 SP2

1 Click Start > Control Panel>AddorRemovePrograms.

2 ClickAdd/RemoveWindowsComponents.


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3 Check OtherNetwork File andPrintServices and click Details.

4 CheckMicrosoftServiceforNFS and click Details.


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5 Check the following components:

Client for NFS

Microsoft Services for NFS Administration RPC External Data Representation

6 Click OK.

7 Click OK.

8 ClickNext and complete the Windows Components Wizard.

9 After the installation is complete, open Services in the Control Panel.

10 Ensure the following that the Client for NFS service is running.

11 Repeat this procedure for each SQL back-end server.


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Configuring a UNIX or Linux media server andWindows clients for backups and restores that use

Granular Recovery TechnologyTo performbackupsandrestores thatuseGranular Recovery Technology, perform

thefollowingconfiguration if youusea UNIX or Linux media serverandWindows

clients:

Confirm that your media server is installed on a platform that supports

granular recovery.

See theNetBackupEnterprise ServerandServer7.xOSSoftwareCompatibility

List.

No other configuration is required for the UNIX or Linux media server. Enable or install NFS on the SQL back-end servers.

See Enabling Services for Network File System (NFS) on Windows 2008 or

Windows 2008 R2 on page 29.

See Installing Services for NFS on SQL back-end servers with Windows 2003

R2 SP2 on page 40.

You can configure a different network port for NBFSD.

See Configuring a different network port for NBFSD on page 43.

Configuring a different network port for NBFSDNBFSD runs on port 7394. If another service uses the standard NBFSD port in your

organization, you can configure the service on another port. The following

procedures describe how to configure a NetBackup server to use a network port

other than the default.

To configure a different network port for NBFSD (Windows server)

1 Log on as administratoron thecomputer whereNetBackup server is installed.

2 Open Regedit.

3 Open the following key.:

HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentVersion\Con

4 Create a new DWORD value named FSE_PORT.

5 Right-click on the new value and clickModify.

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6 In the Valuedata box, provide a port number between 1 and 65535.

7 Click OK.

To configure a different network port for NBFSD (UNIX or Linux server)

1 Log on as root on the computer where NetBackup server is installed.

2 Open the bp.conf file.

3 Add the following entry, where XXXXis an integer and is a port numberbetween 1 and 65535.

FSE_PORT = XXXX

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Configuring NetBackup forSharePoint Server


About user interface terminology

Configuring the log on account for the NetBackup Client Service

Configuring host properties for SharePoint clients

Configuring restores for multiple SharePoint Server hosts

Configuring an SharePoint backup that uses Granular Recovery Technology

(GRT)

About configuring a backup policy for a SharePoint database

Testing configuration settings

About user interface terminologyYoucanperform many of theconfiguration steps in this topic from theNetBackup

AdministrationConsole onthemasterserver. Thetype ofconsole available depends

on your master servers platform. NetBackup supports a Java interface for both

Windows and UNIX master servers. In addition, NetBackup supports a Windowsinterface for Windows master servers.

The Java and Windows interfaces are nearly identical. If interface differences

exist in the configuration procedures, the term Windows or Java appears in

the procedure to differentiate between the two interfaces.

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Configuring the log on account for the NetBackupClient Service

The NetBackup Client Service must be authorized to run as the system

administrator (Windows 2008) or the SharePoint administrator (Windows 2003).

In Windows Services, configure the NetBackup Client Service properties for the

host(s) where theIndex Files or Index database(s) andwhere thedocument libraries

reside. To change this account, you must have administrator group privileges.

To configure the log on account for the NetBackup Client Service

1 Open the Windows Services application.

2 Double-click on the NetBackupClient Service entry.

3 Click on the LogOn tab.4 IfLocal Systemaccount is not selected as the Logonas account, proceed

with step 8.

5 Provide the name of the account for the system administrator (Windows2008) or the SharePoint administrator (Windows 2003).

6 Type the password.

7 Stop and start the NetBackup Client Service.

8 Close the Services control panel application.

9 On the servers which have the content of the SharePoint farm, the accountfor the NetBackup Client Service should have the local security privilege.After this local security policy privilege is allowed for the account, run

gpupdate /Force (group policy update) for this change to take effect.

Configuring host properties for SharePoint clientsIn theSharePoint clienthost properties youconfigure settings fortheSharePoint

clients you selected.

To configure SharePoint client host properties

1 Open the NetBackup Administration Console or the Remote AdministrationConsole.

2 In the leftpane, expandNetBackupManagement>HostProperties>Clients.

3 In the right pane, select the SharePoint client(s) you want to configure.

4 ClickActions > Properties.

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5 ExpandWindowsClient and click SharePoint.

6 Enable the options you want.

See SharePoint properties on page 47.

7 Click OK.

SharePoint properties

The SharePoint properties applyto currently selected Windows clients to protect

SharePoint Server installations.

Specify thedomain anduser name forthe account youwant

to use to log on to SharePoint (DOMAIN\user name).

See Specifying the account that logs on to the SharePoint

application server on page 48.

Domain\User

Specify the password for the account.Password

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Specifies the consistency checks to perform on the SQL

Server databases before NetBackup begins a backup

operation. These checks are performed for both

server-directed and user-directed backups.See Performing consistency checks on page 49.

See About NetBackup for SharePoint Server consistency

check options on page 49.

Consistencycheckbefore

backup

Specifying the account that logs on to the SharePoint application server

To perform backups and restores, NetBackup must know the user name and

passwordoftheaccount fortheSharePoint Administrator.NetBackupalso requires

this information so you can browse for SharePoint objects when you create a

backup policy. NetBackup validates the user name and password you provide.

This account must meet the following requirements:

The logon account you use for backups and restores of SharePoint Server data

must have local administrative rights on the servers where the SharePoint

components are installed.

Thelogon account should have theReplace processlevel token local security

privilege on the servers which have the content of the SharePoint farm. This

privilege is necessary since the NetBackup agent logs on as the SharePoint

user when it accesses data. After this local security policy privilege is allowed

for the account, run gpupdate /Force (group policy update) for this changeto take effect.

Front-end servers and back-end hosts need to have certain privileges. The

back-end client has to have registry access to the front-end server.

(SharePoint 2007 andearlier) Thecredentials of thelogon account that is used

for backups and restores of the Single Sign-on database can be the account

name. Or the credentials can be a member of the group for that account. (See

the Account name box in the Single Sign-onSettings. These settings are

located on the ManageSettings for theSingleSign-on administration page

that is in SharePoint Server.)

Internet Information Services (IIS) rights can affect database backups and

restores. Ensure that the logon account that is used for backups and restores

has rights to access the IIS sites. Integrated Windows Security should be

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To specify the logon account for the SharePoint application server

1 Open the NetBackup Administration Console.

2 ExpandNetBackupManagement >Host Properties >Clients.

3 In the right pane, right-click on the client and click Properties.

4 In the left pane, expand WindowsClient and click SharePoint.

5 Click OK to save your changes.

Performing consistency checks

You can perform consistency checks of the SQL Server database(s) before

NetBackup begins a backup operation. These checks are performed for both

server-directed and user-directed backups.

To perform consistency checks

1 Open the NetBackup Administration Console.

2 ExpandNetBackupManagement >Host Properties >Clients.

3 In the right pane, right-click on the client and select Properties.

4 In the left pane, expand WindowsClient and click SharePoint.

5 From the Consistency checkbefore backup list, choose which checkNetBackup should perform before backups.

SeeAbout NetBackup for SharePoint Server consistency check options

on page 49. for descriptions of these options.

If you choose to perform a consistency check, you can select Continuewith

backup ifconsistencycheck fails. NetBackup then continues to perform the

backup if the consistency check fails.

6 Click OK to save your changes.

About NetBackup for SharePoint Server consistency check options

The following consistency checks can be performed before a backup.

Table 4-1 Description of consistency check options

DescriptionOption

Do not perform consistency checking.None



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Table 4-1 Description of consistency check options (continued)

DescriptionOption

Select this option to exclude indexes from the consistency check.If indexes arenotchecked,the consistency check runs significantly

faster but is not as thorough. Only the data pages and clustered

index pages for each user table are included in the consistency

check. The consistency of the non-clustered index pages is not

checked.

Fullcheck, excludingindexes

Include indexes in the consistency check. Any errors are logged.Fullcheck, including

indexes

Selectthis optionto perform a lowoverhead check of thephysical

consistency of the SQL Server 2000 database. This option only

checks the integrity of the physical structure of the page headersand record headers. It also checks the consistency between the

pages object ID and index ID and the allocation structures.

Physical checkonly

(SQL 2000 only)

Configuring restores for multiple SharePoint Serverhosts

NetBackup catalogs backup images under the SharePoint front-end server name.

To allow NetBackup to restore SQL databases to the correct hosts in a farm, you

must provide a list of the SharePoint hosts. Set the following configurationparameters in the host properties for the master server.

To configure restores for multiple SharePoint Server hosts

1 On the master server, open the NetBackup Administration Console.

2 SelectNetBackupManagement >Host Properties >MasterServers.

3 In the right pane, double-click on the master server.

4 SelectDistributedApplicationRestoreMapping.

5 ClickAdd.

6 For one of the hosts in the farm, provide the name of the front-end host andthe name of the component host in the farm.

7 Repeat step 5 and step 6 for each host in the farm.

8 If the back-end server is a clustered SQL host, add the virtual name and thephysical node names on which the server can run on in the cluster.

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Configuring an SharePoint backup that uses GranularRecovery Technology (GRT)

Table 4-2 Configuring a SharePoint backup that uses Granular Recovery

Technology (GRT)


See About disk storage units and restores

using Granular Recovery Technology (GRT)

on page 53.

See Limitations and conditions for restores

using Granular Recovery Technology (GRT)

on page 53.

Review the limitations and conditions.Step 1

See Adding a new NetBackup for SharePoint

Server policy on page 57.

See About policyattributes forNetBackup for

SharePoint Server on page 59.

See About the SharePoint Server backup

types on page 61.

Configure a backup policy and select Enable

granularrecovery on theAttributes tab.

Step 2

About a non-granular backup vs. a backup that uses Granular Recovery

Technology (GRT)Non-granular backups allow the restore of SharePoint objects at the level of a

Web Application or a SharePoint2003 portal, team site, portal database. This type

of backup also allows the restore at the level of the Single Sign-on database.

Individual items cannot be restored from non-granular backups.

To restore individual items using Granular RecoveryTechnology (GRT),NetBackup

performs a granular-level backup of the SharePoint Web Application or the

SharePoint 2003 portal or team site content. You can restore the entire database

or you can restore items individually. Items can then be restored to the existing

Web Application or the SharePoint 2003 portal or team site. Or you can redirect

to a file system location. Individual items are cataloged for restore browsing and

for recovery on a granular-level backup image.

Note: The farm databases (Configuration, Single Sign-on, Index Files, or Index

database) cannot be backed up with a policy that is enabled for individual item

restores.For comprehensive farm disasterrecovery, back up those databases with

a separate policy where individual document restores are disabled.

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Table 4-3 describes what SharePoint 2007 objects can be restored with

non-granular and granular-level backups.

Table 4-3 SharePoint Server 2007 and later non-granular backup vs. a backup

that uses Granular Recovery Technology

Can be restored from a

backup that uses

Granular Recovery

Technology


non-granular backup

Object

NoYesConfiguration database

NoYesSingle Sign-on database

NoYesGlobal Settings

NoYesIndex Files

YesYesShared Services

YesYesWeb Applications

YesNoIndividual documents

Table 4-4 describes what SharePoint 2003 objects can be restored with

non-granular and granular-level backups.

Table 4-4 SharePoint Server 2003 non-granular backup vs. a backup that usesGranular Recovery Technology


backup that uses

Granular Recovery

Technology


non-granular backup

Object

NoYesConfiguration database

NoYesIndex database

YesYesPortal

YesYesTeam site

YesYesPortal databases

NoYesSingle Sign-on database

NoYesBackward-compatible document

libraries


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Table 4-4 SharePoint Server 2003 non-granular backup vs. a backup that uses

Granular Recovery Technology (continued)


backup that usesGranular Recovery

Technology


non-granular backup

Object

NoYesBackward-compatible document

library store

YesNoIndividual documents

About disk storage units and restores using Granular Recovery

Technology (GRT)Granular information is only cataloged for a backup image that is made to a disk

storage unit. A backup that is made directly to tape does not contain granular

information. You can duplicate the image to tape, but you cannot directly back

up to tape. If you configure backupsto a disk storage unit, no further configuration

is required. You can only perform restores of individual items using Granular

Recovery Technology (GRT) if the backup resides on a disk storage unit.

Limitations and conditions for restores using Granular Recovery

Technology (GRT)The following limitations and conditions exist for jobs using Granular RecoveryTechnology (GRT):

The feature is limited to certain versions of SharePoint Server and Windows

Server.

See Configurations that are supported for SharePoint Granular Recovery

on page 27.

This feature only supports full and user-directed backups. NetBackup lets you

create a complete policy for disaster recovery, with all the various types of

schedules. However, you cannot restore individual items from an incremental

backup.

Backups must be made to a disk storage unit, not to tape, and restores that use

GRT must be made from a disk storage unit. You can manually duplicate the

backup image to disk, but you cannot restore from the tape copy.

SeeAbout disk storage units andrestores using Granular Recovery Technology

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Granular recovery of the SharePoint 2010 Central Administration Web site

and the Shared Services Administration Web site is not supported.

About configuring a backup policy for a SharePointdatabase

A backup policy for a database defines the backup criteria for a specific group of

one or more clients.

These criteria include the following:

Storage unit and media to use

Policy attributes

Backup schedules

Clients to be backed up

Items (database objects) to be backed up

To back up a SharePoint environment, define at least one MS-SharePoint policy

with the appropriate schedules. A configuration can have a single policy that

includes all clients, or there can be many policies, some of which include only one

client.

Most requirements for database policies are the same as for file system backups.

In addition to the policy attributes for this database agent, other attributes are

available that you should consider.


To add and configure a policy, see the following topics:

See Adding a new NetBackup for SharePoint Server policy on page 57.

See About policy attributes forNetBackup forSharePoint Serveron page 59.

SeeAddingschedulesto a NetBackupforSharePoint Serverpolicyonpage60.

See Adding clients to a NetBackup for SharePoint Server policy on page 64.

See Creating a backup selections list for a SharePoint Server policyon page 65.

Policy recommendations for SharePoint Server 2007 and laterRefer to the following recommendations when you create policies:

For recovery purposes, perform a farm-level backup of SharePoint Server.

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Exclude the Index Files from incremental backups in this policy (in

Table 4-5, see Policy A-1). Or exclude the Index Files from both the full and

the incremental backups. Instead, back up that database in a separate policy

(in Table 4-5, Policy A-2). D

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