Sharepoint Identity Crisis SharePoint Saturday EMEA
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Transcript of Sharepoint Identity Crisis SharePoint Saturday EMEA
SharePoint
Identity Crisis...
The Questions the Business Super End
User Need to Ask of their Organizations
and of SharePoint
2
SharePoint in 20 words or less
• Better yet 140 characters and I’ll
spot you # (hash marks)
3
CMS Watch ‘09 SharePoint Report
SharePoint is not a product that can or should be “turned over to business” in a tactic conspiracy between IT and business units so they don’t bother each other.
4
Who are you?Business Supper User
Think like the business
Talk like IT
Understand SharePoint
Act on it
Sparta
or
Athens?
Sparta
Athens
8
What is the culture?
• Collaboration Maturity
– (Lee Reed’s series on EUSP)
• Info lock down
• Individualist or group minded
• Are you ready for Social Media?
• How much of business critical
software can interface easily with
SharePoint?
9
What is the change culture like?
10
What do we stand to gain?
11
Who are the players?
Remember you know your organization better than anyone else.
12
What language does SharePoint
speak?
Microsoft-ish,
Business terminology,
SharePoint-ish?
13
Always address business problems
• Don’t get too caught up in the
coolness of the technology
• Remember when to say no
Platform?
or
Product
15
Grab & Go
16
Start off being selfish
Stay very close to the OOTB
solutions at first
17
Doesn't mean the box can’t
fit your needs
18
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Good tools
• Notes and step guides
• Blog sphere
• Screen Capture Software:
– Captivate or Camtasia
• Project Management basics
What deciders want to hear
or see
• Governance
• Notification automation
– Alerts and workflows
• Project Management terminology
and concepts
• Have a minor branding solution
ready to go
• Get multi-media on your site
21
Getting Buy in from End Users
• Don’t tell people what SharePoint is
tell them what your site is !
• Be ready to explain and show basic
navigation, over and over again.
• Translate SharePoint-ish
22
More good ideas
• Build up a repository of content & rotate highlighting them
– Interview blog posts (Parts 1-3)
– Existing help tutorials, glossaries, procedures
– HR or New Hire forms, docs, compliance trainings
– Look to replace existing solutions:
• LMS & Newsletters
23
IT
Business
Needs
SharePoint
24
Being SharePoint’s Corner
25
I just put the reflexes
in the proper direction.
Angelo Dundee
26
Web 2.0 Case
27
Connecting people with
purpose / Web 2.0 Case
• Who owns 2.0? – Especially underlying SharePoint and content
infrastructures
• What areas of 2.0 governance should be approved?
• What regulations are relevant and how do we comply?
• What stimulus would push for people to post?– Examples of what to do and not do
• Where do we want 2.0 champions to focus on?– Phases 1, 2, 3
28
Connecting people with
purpose / Web 2.0 Case
• Who Supports this?
• Who/How are people going to be trained?
• Should 2.0 and Business centric sites be
incorporated together or left to exist on
their own?
• What happens when pilot budget runs
out?
– Requests for site configuration and space
29
Connecting people with
purpose / Web 2.0 Case
• How do we get funding for this new
project?
• Who needs to approve this project?
• Who is accountable for 2.0 results?
• What should be spent on 2.0 this
year?
• And we haven’t event addressed
content flows...
30
Result
Infrastructure was not addressed and bugs
between native SharePoint and the 3rd Party
add-ons began to pile up
31
Focus +Communication
Collaboration
Innovation
Productivity
Governance
EnablersBusiness Needs
People
Web 2.0 Trends
Strategy
Technology
= Business ValueDiscover & connect with biz & IT
Share tacit knowledge
Capture organic growth
Organizational transparency
Broad participation
32
Political Landscape
Org’s Culture
Easy SharePoint Wins
IT players
Business Players
OOTB Solutions
Blog sphere
3rd Party Vendors
End User Analysis
Governance
Support Tools
SharePoint-ish
Taxonomy
Self Sufficiency
The fight is won or lost far away from
witnesses - behind the lines, in the gym,
and out there on the road, long before I
dance under those lights.
Muhammad Ali
Twitter: @SharPtContender
Blog: www.sharepointcontender.com
Email: [email protected]
LinkedIn: http://www.linkedin.com/in/mhinckley