Sharepoint Identity Crisis SharePoint Saturday EMEA

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SharePoint Identity Crisis... The Questions the Business Super End User Need to Ask of their Organizations and of SharePoint

Transcript of Sharepoint Identity Crisis SharePoint Saturday EMEA

Page 1: Sharepoint Identity Crisis SharePoint Saturday EMEA

SharePoint

Identity Crisis...

The Questions the Business Super End

User Need to Ask of their Organizations

and of SharePoint

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SharePoint in 20 words or less

• Better yet 140 characters and I’ll

spot you # (hash marks)

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CMS Watch ‘09 SharePoint Report

SharePoint is not a product that can or should be “turned over to business” in a tactic conspiracy between IT and business units so they don’t bother each other.

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Who are you?Business Supper User

Think like the business

Talk like IT

Understand SharePoint

Act on it

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Sparta

or

Athens?

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Sparta

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Athens

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What is the culture?

• Collaboration Maturity

– (Lee Reed’s series on EUSP)

• Info lock down

• Individualist or group minded

• Are you ready for Social Media?

• How much of business critical

software can interface easily with

SharePoint?

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What is the change culture like?

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What do we stand to gain?

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Who are the players?

Remember you know your organization better than anyone else.

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What language does SharePoint

speak?

Microsoft-ish,

Business terminology,

SharePoint-ish?

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Always address business problems

• Don’t get too caught up in the

coolness of the technology

• Remember when to say no

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Platform?

or

Product

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Grab & Go

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Start off being selfish

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Stay very close to the OOTB

solutions at first

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Doesn't mean the box can’t

fit your needs

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Good tools

• Notes and step guides

• Blog sphere

• Twitter

• Screen Capture Software:

– Captivate or Camtasia

• Project Management basics

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What deciders want to hear

or see

• Governance

• Notification automation

– Alerts and workflows

• Project Management terminology

and concepts

• Have a minor branding solution

ready to go

• Get multi-media on your site

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Getting Buy in from End Users

• Don’t tell people what SharePoint is

tell them what your site is !

• Be ready to explain and show basic

navigation, over and over again.

• Translate SharePoint-ish

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More good ideas

• Build up a repository of content & rotate highlighting them

– Interview blog posts (Parts 1-3)

– Existing help tutorials, glossaries, procedures

– HR or New Hire forms, docs, compliance trainings

– Look to replace existing solutions:

• LMS & Newsletters

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IT

Business

Needs

SharePoint

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Being SharePoint’s Corner

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I just put the reflexes

in the proper direction.

Angelo Dundee

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Web 2.0 Case

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Connecting people with

purpose / Web 2.0 Case

• Who owns 2.0? – Especially underlying SharePoint and content

infrastructures

• What areas of 2.0 governance should be approved?

• What regulations are relevant and how do we comply?

• What stimulus would push for people to post?– Examples of what to do and not do

• Where do we want 2.0 champions to focus on?– Phases 1, 2, 3

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Connecting people with

purpose / Web 2.0 Case

• Who Supports this?

• Who/How are people going to be trained?

• Should 2.0 and Business centric sites be

incorporated together or left to exist on

their own?

• What happens when pilot budget runs

out?

– Requests for site configuration and space

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Connecting people with

purpose / Web 2.0 Case

• How do we get funding for this new

project?

• Who needs to approve this project?

• Who is accountable for 2.0 results?

• What should be spent on 2.0 this

year?

• And we haven’t event addressed

content flows...

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Result

Infrastructure was not addressed and bugs

between native SharePoint and the 3rd Party

add-ons began to pile up

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Focus +Communication

Collaboration

Innovation

Productivity

Governance

EnablersBusiness Needs

People

Web 2.0 Trends

Strategy

Technology

= Business ValueDiscover & connect with biz & IT

Share tacit knowledge

Capture organic growth

Organizational transparency

Broad participation

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Political Landscape

Org’s Culture

Easy SharePoint Wins

IT players

Business Players

OOTB Solutions

Blog sphere

3rd Party Vendors

End User Analysis

Governance

Support Tools

SharePoint-ish

Taxonomy

Self Sufficiency

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The fight is won or lost far away from

witnesses - behind the lines, in the gym,

and out there on the road, long before I

dance under those lights.

Muhammad Ali

Twitter: @SharPtContender

Blog: www.sharepointcontender.com

Email: [email protected]

LinkedIn: http://www.linkedin.com/in/mhinckley