SharePoint Governance How Do You Manage The Content? How Do You Handle Security? Who owns the...

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SharePoint Governance How Do You Manage The Content? How Do You Handle Security? Who owns the SharePoint Platform? What are the Operating Rules? Is SharePoint a Value Added Service or Productivity Platform?

Transcript of SharePoint Governance How Do You Manage The Content? How Do You Handle Security? Who owns the...

SharePoint Governance

How Do You Manage The Content? How Do You Handle Security? Who owns the SharePoint Platform?What are the Operating Rules? Is SharePoint a Value Added Service or Productivity Platform?

Speakers

Mike Keenan – Applications Developer, Nixon Peabody LLP

Rick Krzyminski –Assistant Director of Global Knowledge and Web Solutions (KWS), Mayer Brown LLP

Paul Obernuefemann - Director of Information Systems, Lewis, Rice & Fingersh, LC

Kara Portwood - Facilitator

What is Governance?

It depends on who you ask

One definition:

Governance - relates to consistent management, cohesive policies, processes and decision-rights for a given area of responsibility in meeting the business requirements of the firm

It identifies lines of ownership for both business and technical teams, defining who is responsible for what areas of the system and how it integrates into the overall collaboration structure

What is Governance?

Another definition:

Governance uses people, process, technology and policies to define a service, resolve ambiguity, and mitigate conflict within an organization.

(The Burton Group as quoted on www.sharepointjoel.com)

How Do We Define It?

It depends on who you ask

Our definition of SharePoint governance will differ since we are looking at it from various

perspectives

Size of Firm

Mike Keenan – 800 Lawyers, 17 Offices, USA, Asia, Europe

Rick Krzyminski – 1800 Lawyers, 21 Offices, Americas, Asia, Europe

Paul Obernuefemann – 160 Attorneys, 7 Offices, USA

Our Roles

Mike Keenan – SharePoint Development, Liaison to Knowledge Services

Rick Krzyminski - Business Liaison for IT

Paul Obernuefemann – Paper Shuffler Extraordinaire

What we use SharePoint forMike Keenan – Intranet Portal, Extranets

including Blogs and Wikis

Rick Krzyminski – Intranet in 2009 – Extranets and Internet planned for 2010

Paul Obernuefemann - Collaboration, Intranet Portal, Web Hosting

Which Version?

Mike Keenan - SPS2003 for Internal Portal; WSS 2 and WSS 3 for internal admin and collaboration sites, as well as external extranets

Rick Krzyminski – MOSS 2007

Paul Obernuefemann - MOSS 2007 on VMWare

Topics

Enforcement – Do You Have a Hammer?Mike Keenan – An “assumed” one; Have not

had to use it until recently as users become more comfortable in SharePoint environment.

Rick Krzyminski – Steering Committee

Paul Obernuefemann – All SharePoint sites are created by IT; No ticket-no site-no problems; Firm Exposure and Security; Government Requirements

Roles & Responsibilities

Site Management

Support & Maintenance/SLAs

Training & Communications

Site Management

Mike Keenan – A joint effort between IT and Knowledge Services

Rick Krzyminski – Primarily Knowledge & Web Solutions with IT support

Paul Obernuefemann – All SharePoint systems and services are under IT

Support & Maintenance - SLAs

Mike Keenan – IT supports hardware, and shares content support with Knowledge Services

Rick Krzyminski – KWS acts as Level II support, then escalates to IT development or operations teams as needed

Paul Obernuefemann – All SharePoint systems and services are under IT and in a virtualized environment

Training & Communications

Mike Keenan – Handled By Knowledge Services group

Rick Krzyminski – KWS handles communications and publisher training, IT handles end-user training; Visibility and accessibility

Paul Obernuefemann – Provided by our Training Department; Intranet and Website changes handled by Marketing/Human Resources/IT

Questions?