SharePoint Adoption: Bridging the Gulf presented by Bob Kreha
39
The New World of Collaboration It’s nice to share, or is it...? Bob Kreha, PMP BrightStreet Group, USA
-
Upload
european-sharepoint-conference -
Category
Technology
-
view
200 -
download
1
description
I think we can all agree that any technology deployment works best when it is aligned with real business value. This has been demonstrated by the willingness of companies to invest millions in ERP systems, recognizing that although the implementation and configuration of an ERP is a painful process, the outcome of having better inventory, supply chain and financial management is a necessity for running a business. Similarly, business have come to rely on the vast array of desktop software, most notably MS-Office, as genuine productivity tools. But what about the gulf in the middle, between the enterprise and the desktop? What about department level workflow, document sharing, social networking in the workplace, and automated services for internal employees? Is there genuine business value there? And is SharePoint 2010 really the first “ready for primetime” platform that can deliver on the third leg of an enterprise IT strategy, bridging the gulf between the enterprise and the desktop? This presentation will explore the alignment between the capabilities of SharePoint 2010 and real business needs for team, department and enterprise –level collaboration, use real world examples of best practices for developing a roadmap for success, and explore the non-technical factors that have the potential to make or break the success of collaboration within your enterprise.
Transcript of SharePoint Adoption: Bridging the Gulf presented by Bob Kreha
The New World of Collaboration
It’s nice to share, or is it...?
Bob Kreha, PMP BrightStreet Group, USA
Agenda • What I’ve been doing lately • Collaboration as a “hot topic” – how we got
here • Now what - strategies for providing an
environment conducive to collaboration • Open Discussion
What I’ve been doing
Different Industries – similar objectives
How we got here
How we got here
Cerner
Lawson SAP
The desktop
Word
Photoshop
Excel
What goes on in the Gulf • Less rigid than the relatively inflexible
processes that run the core business • Requires a team that can last from 30 minutes
to a year • More complex than desktop tools can handle
The most successful collaborative workflow engine of all time!
The “Who Cares” slide!
• Virtual workers • Worker stratification (contractors, vendors, partners, etc.) • Aging workforce • Attachment hell and Outlook as your corporate document
mgmt system • You can’t search for what isn’t there…
A user’s perspective · My personal “Collaboration site” is ALWAYS full – if we are suppose to store documents there, give us more space (especially for mobile workers) · It seems to be the solution for everything – create a Collaboration Site, put it on Collaboration site, etc. People just roll their eyes when someone says
this. · Shared / team sites seem to become “dumping” grounds, and never kept up-to-date. · User learning opportunity – with team sites, nobody puts anything out there, but still just sends emails with attachments, etc. instead of posting on
“Collaboration site” to share with others · Rarely are the sites used to their full capacity – calendars, to do lists, etc. · It’s almost more of a chore to put things on “Collaboration site” (another learning opportunity for us) · User fear – it appears to be very overwhelming; especially when it’s MANDATED that you switch to “Collaboration site”, and you just have to learn it.
(yes, we had classes but I didn’t attend, and I’m guessing most people didn’t – unless they were one of the people who were deemed “Collaboration site” expert for the team)
· Understand that there will be different levels of user needs – marketing / communications could probably utilize the calendars, forms, etc. while
another group simply does just need it as an archival spot for documents. · It’s frustrating when you are trying to save to your Collaboration site, for example from Excel, and it lets you do it one time, but then won’t let you
another time. Fickle.
It’s nice to share
Maslow’s Hierarchy
Bob’s Hierarchy for Sharing A wiki
Document Libraries
Network file share
My C: Drive
A printed copy on my desk
The other side of the pyramid Information
is power
I don’t trust our VPN
I’ll share it when it’s finished (as a PDF)
Someone else could take credit for my work
I don’t want department XYZ seeing what we’re doing
Collaborate or drown?
Barriers to Sharing?
Best Practices
Lessons Learned
Project Status
Documents
To be successful, you have to invert the pyramid
Information is power
I don’t trust our VPN
I’ll share it when it’s finished (as a PDF)
Someone else could take credit for my work
I don’t want department XYZ seeing what we’re doing
Now what? Strategies to expand the adoption of collaboration without
creating a new digital landfill
Productivity
Governance
Anthropomorphism
Wow, is it 5:30 already??
The nirvana of personalization
SPD’s and CDU’s
Transparency Really, I WANT you to know…
Strategies
Productivity if you build it, they will NOT come…
Productivity
Collaboration is not about proximity, it’s about trust…
Productivity Employee Services
Forms Management
Project Truth
News!
Work Spaces
Who’s on First
Productivity
A model portal
Transparency
Transparency
Cerner
Lawson SAP
Word
Photoshop
Excel
Transparency
Transparency You know you make me want to shout!
Transparency
News Executive Blogs Projects Balanced Scorecards Strategy
Corporate Information
universally of interest to all employees
Taking news and putting a face on it What is everyone
working on and how is it going How are we doing,
really Where are we going next and
what is your role in that?
Anthropomorphism
Anthropomorphism
The Art of Governance
Governance – Dante was right
Governance – Only nine circles?? • The Nine Circles of Hell
• First Circle (Limbo) • Second Circle (Lust) • Third Circle (Gluttony) • Fourth Circle (Avarice and Prodigality) • Fifth Circle (Wrath and Sullenness) • Sixth Circle (Heresy) • Seventh Circle (Violence) • Eighth Circle (Fraud) • Ninth Circle (Treachery)
Bob’s six circles of Governance Hell
There’s no “I” in Governance
Governance – good sports
Governance – how much is too much?
Summary
Thank you!
