Shaping the future of travel
Transcript of Shaping the future of travel
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Shaping the Future of Travel
Transformación en el Sector Turístico
Amadeus EspañaAbril 2015
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¿Qué papel tiene Amadeusdentro de la industria del Viaje?
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S.A¿Cómo es la Presencia
Online de las Agencias de Viaje?
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23% No está presente
77% Tiene presencia online
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81% Ayuda Profesional
¿Cómo dar el salto?
5k
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95% Web
73% RR SS
15% APP
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¿Es Importante el canal Online?
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Qué hacen las agencias en la web…
48% Hacen e-Commerce
Su principal prioridad es
incrementar su venta online
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Cómo han desarrollado su web…
64% Empresa Externa
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Por qué tienen web…
Tener un canal de contacto
mas con el cliente
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Cuánto se gastan…
Supone un gasto mensual
Limitado
-10k
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Cuánto tiempo le dedican a la web…
-10hA la semana
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A quién se dirigen estas agencias…
67% Cliente Final 24%
Agencias
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Cual es la RS más relevante…
95% 52%
17%
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Cómo Trabajan en las RS…
Recurren a
conocidos o amigos
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Cuánto tiempo le dedican a RR SS…
-10hA la semana
73%
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Qué disponibilidad tienen las APPs de las agencias…
78%34%
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Qué dispositivos usan nuestros clientes…
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Cuánto se gastan…
-3kBuscan ofertar producto y tener
un canal adicional de contacto
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S.A¿Y las agencias que no
tienen presencia Online?
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92% Quieren estar presentes
en un futuro cercano
VENTAS
COMUNIC.
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70% A través de Web
-10k€
500€
Inicial
Mensual
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¿Cómo estamos trabajando en
Amadeus?
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En qué podemos ayudarQué hemos desarrolladoA
El concepto. http://www.amadeusmoveon.com/
Fases. Cómo trabajamos
1 24 3
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Trabajamos pensando en mañanaSoluciones para los viajerosB
DEMOMobile Messenger
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Trabajamos pensando en mañanaMobile MessengerB
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Puedes seguirnos en:
@amadeusESPelblogdelexperto.com
es.amadeus.com
Gracias