Shaken, not stirred - extracting business intelligence from the cocktail of mobile, devices and the...

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    Clive Longbottom,

    Service Director, Quocirca Ltd

    Clive Longbottom,

    Service Director, Quocirca Ltd

    Shaken, not stirredExtracting business intelligence from the cocktailof mobile, devices and the cloud

    Rob Bamforth,

    Principal Analyst, Quocirca Ltd

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    Are we there yet?

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    Key ingredients in the mix

    Mobile

    Analytics

    Cloud

    Social

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    Analytics

    Cloud

    Social

    Mobile

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    Waves of worker mobility

    Mobile Email

    Pink Collar

    Decision maker

    Mobile IT

    White CollarKnowledge worker

    Mobile Working

    Blue Collar

    Task and process

    M2M

    Steel Collar

    Automation

    Numberofusers

    Time

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    0% 20% 40% 60% 80% 100%

    Tablet

    Smartphone

    Laptop

    Desktop

    More Same Less Don't use for work

    Shifting future reliance on devices

    Source: iPassMobile workforce report Nov 2012

    50% work with corp supplied smartphones,

    but a third of them have a personal one as well

    25% work with corp supplied tablets,but 2/3 of rest use them occasionally for work too

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    Quick poll question youre only allowedone device for work access to IT, is it?!Desktop or laptop!Tablet!Mobile phone

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    More mobile & decline of the desk

    51.2% see the office as a place for occasionaluse

    74% expect millennials to rejecttraditional office

    71.9% predict a declinein amount of office space

    Typical London desk costs 10.5k per year

    Unwired Research Vworksurvey of 600 business leaders May 2011

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    Money to be made top 3 predictionsDirect economic impact of mobile Internetcould be 3.7t to 10.8t per year in 2025the automation of

    knowledge work couldbe 5.2t to 6.7t

    and for the Internet of Thingsit could be 2.7t to 6.2t

    Source: Disruptive TechnologiesMcKinsey & Co May 2013

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    Analytics

    Cloud

    Social

    Mobile

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    You want unstructured big data?>1.5 billion users globally

    Shelf life of social media links 3 hours

    Every minute, every day100,000 tweets

    48 hours of video to YouTube

    700,000 items shared on Fracebook

    Sources: lots, varied and inevitably out of date its big!

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    The evolution of communication

    Marketplace

    Customers

    Businesspartners

    Employees B2E

    B2B

    B2C

    Mobile

    Socia

    l

    B2A

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    Social+ Mobile = the personal cloud

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    Analytics

    Cloud

    Social

    Mobile

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    Less hard & soft, more fluffy

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    Quick poll question whats you attitude tothe cloud?!Useful for virtually everything!Ok for certain things !No bargepole is long enough

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    Attitude to cloud-based servicesUse whenever

    we can22%

    Evauate as asupplementto in-house

    35%

    Evaluate caseby case

    17%

    Avoid cloud23%

    Proactively

    block3%

    Source: Quocirca - Digital identities &the open business report March 2013

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    More use of cloud apps shared across devicesin 2012 than 2011?

    Yes65%

    No29%

    Unknown

    6%

    Source: iPassMobile workforce report Nov 2012

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    0% 20% 40% 60% 80%

    Lower cost of ownership

    Better working practices

    Business efficiency

    Easier external interaction

    IT management efficiency

    Access to specialised apps

    Access to affordable apps

    Very important Significant

    Drivers of cloud adoption

    Source: Quocirca The adoption of cloud-based services report July 2013

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    Analytics

    Cloud

    Social

    Mobile

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    $Mobile

    $Cloud

    $Social

    Value of connections not connectivity

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    Whats BIG DATA?

    Value

    Volume

    Velocity

    Variety

    Veracity

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    Mobile BIG DATA

    Value

    Volume

    Velocity

    - relevant

    - instant

    - personal

    Variety

    Veracity

    - context

    - location

    - aggregated

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    Big Data limitations 21% of UK companies cannot pull

    out relevant data in real time

    One third of those who haveimplemented Big Data say they

    cannot cope with structured andunstructured data

    Over half believe they are at risk ofmaking critical decisions based onold or inaccurate data

    Source: Hitachi Data Systems

    Big Data analytics research June 2013

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    Evolution or revolution in smart thinking

    Relevant Radical

    Reckless Research

    Big DataA littleKnowledge

    BusinessIntelligence

    Wisdom

    of the crowd

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    All Quocirca reports and papers are FREE to downloadfrom www.quocirca.com

    Finally, a plea for independent lifeboats(around 50 in UK are not funded by or part of RNLI)http://www.ferryside-lifeboat.co.uk/donations

    Thank you