SeyfarthLean Client Solutions Group (CSG)

Innovative, Client-facing Staffing to Meet Current and Emerging Legal Engagement Needs

Our SeyfarthLean journey

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CSG formation driven by the need to tightly couple other areas of expertise with traditional legal skills

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Legal

Project

Management

Office

Legal

Technology Innovations

Office

SeyfarthLean Client Solutions Group Overview

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• Technology solutions through the lifecycle of litigation

• Efficiencies and cost savings gained through robust technology coupled with custom workflows

• Staffed by non-practicing attorneys,

former paralegals and legal technologists

• Enables attorneys to better organize,

track, connect, analyze and report case data and collaborate with clients in doing so

• Enable innovative practice approaches through technology and knowledge solutions

• Focus on enhancing the client experience

• Bring legal technology professionals closer to legal services delivery

• Staffed by technologists who are also trained attorneys

• Largest client-facing group of project managers in legal industry (18 currently)

• Team with attorneys to ensure the efficient and effective delivery of quality legal services

• Combine project management expertise, Lean Six Sigma training, process improvement focus and technological acumen to build and deliver the best solution to meet client requirements

Enable innovative practice approaches Focus on enhancing the client experience Bring legal technologists and other professionals closer to the Firm’s core

business

Legal Technology & Knowledge Solutions

Conjoined LTIO and LPMO

Pitch Response and Early Client Discussions

Legal Project Manager(s)

Legal Solutions Architect(s)

Execution Strategy, Planning, Tool Section

Engagement Launch

Engagement Timeline

Execution Success (in the eyes of our

clients)

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Legal Technology Innovations Office Project Mix - 2013

60%3%

18%49%

20%3%

2%45%

Client-focused Internally-focused

Mac

roM

icro

Current Mix of Projects

Project Mix of Previous KM Group

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• Client A ► Transaction Solutions Center, Project Management, Survey Center, SeyfarthLink

• Client B► SeyfarthLink, Portfolio Management Databases, Performance Metrics/Reports, Process

Mapping, Watch Notice Generator, Budget to Actual Financial Daily Reports, Project Management, Monthly Report Outs, Six Sigma Problem Solving Tools, Lessons Learned

• Client C ► ERISA Litigation, Real Estate: SeyfarthLink, Portfolio Management Databases, Document

Repository, Process Mapping, Matter Management Reports

• Client D ► Process Mapping, SeyfarthLink, Project Management, Counseling Log, Charge Tracker, Survey

Center, Quarterly Report Outs

• Client E ► Joint Counsel Collaboration, Joint Process Mapping with Client & Other Outside Counsel,

Project Management, Immigration System, Document Assembly Tool, SeyfarthLink

• Client F ► Joint Process Mapping, Force Field Analysis, Root Cause (y=f(x)), Project Management

Customized Solutions Underpin Our Engagements Based upon CSG Insights and Client Needs

Impact by the Numbers

Number of Clients Served

by CSG

Number of In-person Client

Pitches Attended

Clients Using Client

Collaboration Platform

Change in Total CSG Staff Since

Launch

> 500 23 > 300 +42%Revenue of

Engagements Managed by

LPMO

Total CSG Time Billed to Clients

Percent of CSG Billings Written

Off By Client

Change in Billable Time 2012 vs. 2013

> $55 Million

> $2 Million 1.5% +32%

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Key Metrics during InnovAction Award Reporting Period Ending 2013

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Sample Solution: Mobile Trademark Watch App

Seyfarth Enters TM Watch Information

Client Receives Mobile Watch Notice and Makes Business

Decision

Client Decisions Captured in a Database

for Future Use

Sample Solution: In-house Panel Reduction and Rationalization Model

• Analytical framework to help a client converge outside counsel from 1,000 to 250

• Created custom application within Excel driven by complex algorithm

• Allows in-house counsel to compare and select of firm based on specific criteria

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