18/6/2013

What is Communication?It is the process of sending and receiving

information without any distortion. and tells that how information is sent and received in an organization

Communication is an art, soft voice, good words, logical thinking and reasoning and confident body language makes it effective.

What makes communication effective?

The 7cs makes communication more effective, understandable, and responsive.

1. Completeness

2. Conciseness3. Consideratio

n4. Concreteness5. Clarity6. Courtesy7. Correctness

CompletenessMessage Receiver

Who receives information, ideas ,opinions.listener or reader, desire complete information to their question.

Message senderThe person who sends massage to others by using some medium in verbal communication the air is medium for communicate.

ClarityMeans clear every thing to your receiver.Choose those words which are easy,

conversational, short and familiar for bringing clarity in your communication.

Sending your message in a way that your receiver understand it as, you want to convey him.

correctnessIt means your message must be correct

and contain no mistakes.It should be free from mistakes in names

words, and in facts & figures.Remove the mistakes of language.Make sure that the correct punctuation is

used for conniving message.

Conciseness

Convey your message in some words.Concise message save time f both sender &

Receiver.Concise your message and eliminate

unimportant words.Comprise only related Material.Avoid extreme explationation.

Courtesy

• Bring politeness in message which increase the respect and concern for others.• Be honestly delicate, considerate, and grateful. • Use declaration that shoes admiration.• Choose fair expression.

Consideration

Considerate with others. instead of “I” and “we” emprise on “you.”Demonstration audience advantage or

attention.Focused on constructive, & pleasing way.Always act upon win win approach.Not pay attention on win lose approach.

concretenessexact, definite, bright this makes a message concert. Use of active verb in message bring

concreteness.By using these principles you can

communicate with others more effectively.