Session Overview & Objectives

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Managing Teams with Data Dashboards: A Case for Data-Driven Decision Making & Resource Allocation JeanCarlo (J.C) Bonilla Director of Enrollment Management & Student Services, New York University [email protected]

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Managing Teams with Data Dashboards : A Case for Data-Driven Decision Making & Resource Allocation JeanCarlo (J.C) Bonilla Director of Enrollment Management & Student Services, New York University [email protected]. Session Overview & Objectives. Context for managing teams - PowerPoint PPT Presentation

Transcript of Session Overview & Objectives

Page 1: Session Overview & Objectives

Managing Teams with Data Dashboards:

A Case for Data-Driven Decision Making & Resource Allocation

JeanCarlo (J.C) BonillaDirector of Enrollment Management & Student Services, New York University

[email protected]

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Session Overview & Objectives

Context for managing teams Managing interventions* based on “milestones” Resource allocation based on “peaks”

Learning Objectives Integrate data from multiple sources to create a

data dashboard Review history & trends to assign resources and

delegate tasks Assign KPIs for GEM Building a culture committed to “fact-based”

decision making

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How do you manage teams?

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Our profession (GEM) is in a transition from

intuition-based management

to data-driven management

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Data

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DataInformation

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DataInformation

Insight/Action

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Data- Driven Weekly Ops Meeting

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History is our working assumption. The past is relevant and your school

has “memory”

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Working with my models Models are pre-populated MS Excel

worksheets You can break them! Green colored cells are for data input Download at EnrollmentAnalytics.com

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Dashboards – the art of integration, analyzing,

and visualizing data

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DataInformation

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Dashboard vs. Reports

Dashboard Pretty (visual) Executive Integrates data

from multiple platforms

Answers to organizational KPIs

Report Flat (text) Operational Standard query

from a platform Answers to “how

many”

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Dashboard

Collection

Curation

Integrating

Analyzing

Visualizing

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Dashboard Layout

KPIs DESCRIPTIVE STATISTICS

TRENDS or PREDICTIVE STATISTICS

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CASE 1 - Say as of today, May 1st 2014 your Fall 2014 cycle looks as follows:

 LEADS   APPS   ADMITS   DEPOSITS 

OR MATRIC

GOAL (July 30) 5000

 550

 215

 75     

                    

YTD (May 1) 2667

 405

 200

 15     

     

Should you be worried? Are you on target? What should you have your team focus on?

EnrollmentAnalytics.com

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CASE 2 - Say as of today, May 1st 2014 your Fall 2014 cycle looks as follows:

Should you be worried? Are you on target? What should you have your team focus on?

EnrollmentAnalytics.com

 LEADS   APPS   ADMITS   DEPOSITS 

OR MATRIC

GOAL (July 30) 5000

 550

 215

 75     

                    

YTD (May 1) 5015

 488

 178

 44     

     

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CASE 3 - What should you expect next week?

Should you be worried? Are you on target? What should you have your team focus on?

EnrollmentAnalytics.com

 LEADS   APPS   ADMITS   DEPOSITS 

OR MATRIC

GOAL (July 30) 5000

 550

 215

 75     

                    

YTD (May 1) 5015

 488

 178

 44     

     

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Building a dashboard Action driven 1st order KPIs =

funnel metrics 2nd order KPIs =

school/program specific

Design with “visual checks” for data accuracy

Be “honest” about predictability features

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Data is the new strategic asset

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Data is not the problem…

is the culture

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Muchas Gracias!J.C Bonilla

[email protected]